Is parking available at the hotel?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can grab a bite from the grocery/convenience store on-site.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the hotel's location in relation to key landmarks?

The hotel is located in the Hamilton Place area, just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo. It is approximately 5.9 km from Chattanooga Metropolitan Airport.

What are the hotel's policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10.00 per day. An in-room safe is also available for an additional fee. Advance request or confirmation may be required.

MainStay Suites Chattanooga Hamilton Place Hotel

Average nightly price at MainStay Suites Chattanooga Hamilton Place by month, last 12 months (USD)
Month	Average price
January	$74
February	$70
March	$79
April	$77
May	$81
June	$92
July	$85
August	$78
September	$80
October	$90
November	$83
December	$72

What guests think

Across reviews of MainStay Suites Chattanooga Hamilton Place, guests often note spacious suites with in room kitchens and comfortable beds, while cleanliness and condition feel mixed, with both tidy rooms and recurring reports of wear, odors, and maintenance problems.

Service feedback is mixed too, with many praising friendly front desk and housekeeping, and some citing rude or unhelpful interactions, problems obtaining sofa bed linens, or feeling rushed before checkout. Several note the property feels older, with thin walls, dated furnishings, and minor defects like stiff sliding doors, leaks, or blurry TVs. Expect spacious suites and friendly staff at a budget property with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

James

Jun 2, 2025

·

Stayed 2 nights

This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some found rooms and bedding clean, while others reported dirty rooms and bathrooms, musty odors, crumbs or sticky surfaces, bugs, and peeling or rusty fixtures.

Related guest reviews

6

Becky

Mar 1, 2024

·

Stayed 1 night

The room was very worn out. Walls were very thin and could hear the next room clearly. The carpet looked clean but the sofa was filthy. The bed was clean and comfortable. Definitely stayed in cleaner places but it wasn't the worst. We were only there for less than 12 hours so it served it's purpose.

2

Cassandra

Apr 22, 2023

·

Stayed 1 night

The room was filthy, said it was cleaned but it was not. Food on the floor, bathroom dirty. Some front staff were miserable. The hotel is very run down. We felt very unsafe, we left before the sun came up after a very poor sleep.

4

Amanda

Jun 28, 2025

·

Stayed 1 night

I was not provided the room I booked, only one full bed. While folding out the sofa bed it was full of crumbs. The shampoo and conditioner were both empty and the hand soap bar was already open. The staff was rude at check in, and when I had to go ask for the required dressings for the bed, I was called I lost for not looking in the closet first, after explaining I had already checked there. The air freshener was far too strong, but the rest of the floor smelled like cigarettes and weed so, they are probably just hiding that. If I could have found another available room (with the two queen beds I had originally booked) in the area, I would have left immediately, but just didn’t have it in me after driving 12 straight hours.

4

Katrina

May 20, 2025

·

Stayed 1 night

Service and employees were very nice, but room seemed very dirty and handles/remotes were sticky. Could hear conversations outside our door and the vibe was just a dungeon dirty feeling.

10

Anthony

Oct 6, 2025

·

Stayed 2 nights

I recommend this place for the friendly staff and cleanness comfortable rooms.

6

James

Jun 2, 2025

·

Stayed 2 nights

This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.

2

Amy

Oct 6, 2024

·

Stayed 1 night

Check in was fine. Hotel room just looked dirty. There was a panel to the showers plumbing off on the floor. The sliding door to the bathroom gets stuck and was greasy/dirty. Bed and linens were clean but bed was like a rock with bad pillows.

8

Ali

Jun 28, 2025

·

Stayed 1 night

We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.

10

Misty

Jul 20, 2025

·

Stayed 2 nights

I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…

2

Michelle

Jun 19, 2025

·

Stayed 1 night

Horrible experience toilet didn’t flush dirty dishes left in dishwasher and mold the paint was peeling off the walls of the ceiling and their were bugs on the bed

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchenettes and generally comfortable beds, suiting families. However, decor is older, some layouts feel awkward, noise from thin walls is mentioned, and minor maintenance issues like leaks, stiff doors, or blurry TVs occur.

Related guest reviews

6

Becky

Mar 1, 2024

·

Stayed 1 night

The room was very worn out. Walls were very thin and could hear the next room clearly. The carpet looked clean but the sofa was filthy. The bed was clean and comfortable. Definitely stayed in cleaner places but it wasn't the worst. We were only there for less than 12 hours so it served it's purpose.

10

Jessica

Jul 20, 2025

·

Stayed 1 night

Spacious suite with a nice, stocked kitchenette. Plenty of room and helpful additions for a family of 4 with 2 small children to spread out after a long drive.

8

Robin

May 25, 2025

·

Stayed 1 night

Veronica was great. Great room for the money. Bed was comfortable. Nice to have fridge and microwave in the room

6

Harry

Oct 6, 2024

·

Stayed 2 nights

Stayed here while my daughter had a softball tournament. Staff was helpful, and the room eas very spacious! Would recommend! Could have been a little cleaner, but for only two days it was fine.

6

James

Jun 2, 2025

·

Stayed 2 nights

This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.

6

Charles

Apr 7, 2024

·

Stayed 1 night

The Stay was so-so, the TV was blurry and the room was strangely configured.

8

Ali

Jun 28, 2025

·

Stayed 1 night

We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.

8

Jeanette

Mar 30, 2024

·

Stayed 1 night

Wasn’t expecting much given the location/cost/age of establishment plus finding one room to accommodate a family of six doesn’t always work out so well. Although the property is older as well as the furnishings, the pull out bed was a good size to fit two younger children and actually comfortable. Also the bedding seemed higher end and the double sized beds were the most comfortable of a hotel stay I’ve had in quite some time.

10

Misty

Jul 20, 2025

·

Stayed 2 nights

I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…

4

Michael

Aug 8, 2025

·

Stayed 5 nights

Unfortunately the room had a slight musty smell to it but the staff brought in a dehumidifier that helped the situation.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful front desk and housekeeping. Some report rude or dismissive check in, issues getting sofa bed linens, key problems, or feeling pushed before checkout.

Related guest reviews

2

Alyson

Jul 29, 2023

·

Stayed 1 night

As soon as you enter, location smells like pure cigarettes. The smell will begin from the lobby and move through the elevator, hallways and rooms. Front desk staff, not so friendly and don’t know what they’re doing. Gave us our key and we had to walk back down because our key didn’t work (light was red). House-keeping/Front desk will begin kicking you out before check out time. Wouldn’t prefer coming back.

4

Katrina

May 20, 2025

·

Stayed 1 night

Service and employees were very nice, but room seemed very dirty and handles/remotes were sticky. Could hear conversations outside our door and the vibe was just a dungeon dirty feeling.

10

Anthony

Oct 6, 2025

·

Stayed 2 nights

I recommend this place for the friendly staff and cleanness comfortable rooms.

10

Tavist

Oct 12, 2024

·

Stayed 1 night

House keeping and the front desk lady were very good

6

Harry

Oct 6, 2024

·

Stayed 2 nights

Stayed here while my daughter had a softball tournament. Staff was helpful, and the room eas very spacious! Would recommend! Could have been a little cleaner, but for only two days it was fine.

6

James

Jun 2, 2025

·

Stayed 2 nights

This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.

8

Ali

Jun 28, 2025

·

Stayed 1 night

We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.

2

Melissa

Jun 30, 2024

·

Stayed 1 night

This property was rated 7.8 on Expedia. It was more like a 5. (If that) Staff was horrible. We arrived late as we are on a road trip. Lady acted like I was bothering her that she had to check me in. Didn’t ask to see an ID. I think she said about 4 words to me the entire process. When we got to the room, there were no sheets, pillows or blankets for the pull out couch. The lady behind the desk acted like she didn’t believe my husband when he told her there were no sheets for the pull out. She came him one flimsy sheet, no fitted sheet, and no blanket. My kids had to use blankets they brought from home. The bathroom door had no door handle. It was a slide door, the part you grab to slide was gone. It was just a big hole in the door. The bathroom cabinets were beat up like someone had gotten angry and hit/kicked them. I wouldn’t stay here again.

10

Misty

Jul 20, 2025

·

Stayed 2 nights

I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…

10

Latasha

Jan 16, 2023

·

Stayed 2 nights

Jessica at front desk was amazing! My stay was great!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Several guests found the location convenient for the mall and Chattanooga attractions. It works well for quick visits and exploring the area.

Related guest reviews

10

Cynthia

Jan 15, 2023

·

Stayed 1 night

Friendly helpful staff, good location, reasonable price, comfortable bed, spotless but older slightly worn bathroom. Would stay here again!

10

Deborah

Apr 18, 2023

·

Stayed 1 night

This is our first time at a MainStay Suite hotel. It was great. We were enjoying a weekend getaway, just to run around away from home (about 2 hours away) and chose this hotel, because it was close to the mall and the north side of Chattanooga. We ran around the Aquarium / Riverfront area all day and hit the mall up the next day. We were very pleased with our room and our stay.

10

Sidney

Dec 19, 2023

·

Stayed 1 night

Friendly staff and location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

Kimberly

Feb 27, 2023

·

Stayed 1 night

It was fairly clean. Big counter to put things on. The pillows were pretty flat. No breakfast and the water in the room tasted terrible- and I’m not picky. It would have been nice to have a couple bottles of complementary water. Some sort of light easy breakfast even- would have been appreciated for $115 in a 2 star hotel. The showers were nice and hot.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $108	4 $92	5 $92	6	7
8 $92	9 $83	10 $83	11 $82	12 $83	13 $121	14 $118
15 $83	16 $83	17 $83	18 $81	19 $82	20 $117	21 $114
22 $81	23 $81	24 $80	25 $80	26 $81	27 $90	28 $90
29 $81	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $89	3 $89	4 $110	5 $110
6 $85	7 $102	8 $95	9 $95	10 $95	11 $116	12 $116
13 $95	14 $92	15 $98	16 $93	17 $91	18 $113	19 $113
20 $90	21 $91	22 $90	23 $88	24 $86	25 $105	26 $121
27 $95	28 $94	29 $97	30 $100	31 $90

MainStay Suites Chattanooga Hamilton Place

Prices for MainStay Suites Chattanooga Hamilton Place

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible

Suite, 1 Queen Bed with Sofa Bed, Accessible

Suite, 2 Double Beds

Suite, 2 Double Beds, Accessible

Suite, 1 Queen Bed

Suite

Guest reviews of MainStay Suites Chattanooga Hamilton Place

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about MainStay Suites Chattanooga Hamilton Place

Prices for upcoming dates