Name: Chattanooga Marriott Downtown
Address: Two Carter Plaza, Downtown Chattanooga, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $124–$538 per night
Rating: 8.48

What guests think

At Chattanooga Marriott Downtown, guests highlight the clean, modern spaces and a convenient downtown base near the convention center and restaurants, while noting recurring snags with parking fees, limited restaurant hours, and inconsistent water temperature.

Staff interactions are broadly positive across the front desk and valet, though check-in can be slow during large events and resolution of problems varies. Rooms feel contemporary, yet some guests mention thin walls, small double beds, or occasional issues like AC or nonworking outlets. Facilities like the bar and coffee shop are appreciated, and the pool is small. Best suited to event-goers and city explorers who value ease and service over perfection.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and coffee shop are well liked, with convenient access to the convention center; pool feedback is mixed. Parking is pricey and sometimes troublesome, and the on-site restaurant’s hours can be limited, while valet service earns praise.

Related guest reviews

10

Yunji

Oct 14, 2025

·

Stayed 1 night

The room was clean, the staffs were nice, and the bar was great. Nice location too.

10

Elizabeth

Jan 18, 2024

·

Stayed 2 nights

Hotel staff was friendly. Rooms were clean and comfortable. In town for event at convention center and you could not beat the convenience of walking to and from INSIDE while the weather was cold and rainy for those driving in from other hotels!

10

Michelle

Mar 21, 2023

·

Stayed 2 nights

Loved how easy it was to walk to the convention center.

8

Paula

Mar 17, 2025

·

Stayed 1 night

Parking was very expensive

6

Kristin

Jul 14, 2025

·

Stayed 1 night

The bed was comfortable and the room was esthetically nice. The other reviews are right that you can hear clear conversations through the walls. We did get locked out of our room after the battery on the lock died, but the staff was able to quickly fix the issue. The front desk lady was very friendly and provided a city map and ideas for our stay during the 4th of July. You do have to pay $27 for parking or you can valet for a little extra. The pool was laughable, as it is EXTREMELY SMALL for a 16 floor hotel. You can comfortably fit about 8 small children in it (definitely not adults). There is a coffee shop and the food smelled great, but we did not order from the hotel. Overall, I would probably pick a different hotel should we stop in Chattanooga again.

2

Bradley

Jul 14, 2025

·

Stayed 3 nights

Subject: Disappointing Stay – Multiple Issues During My Visit I recently stayed at your property and unfortunately had several issues that made the experience far below expectations: 1. Undisclosed Parking Fee: I was not informed by the front desk that there would be a $25/day parking fee. This lack of transparency was disappointing and felt deceptive. 2. Parking Garage Access Problems: The parking tickets consistently failed to work when trying to exit the garage. I had to rely on valet staff each time just to leave the premises. This was both inconvenient and frustrating. 3. Water Temperature Issue in Room: There was no access to cold water from either the shower or the bathroom faucet. The water was always extremely hot — making it impossible to take a refreshing shower or even drink from the tap. This is a serious issue and one that significantly impacted my comfort during the stay. Overall, these problems were unacceptable for the price and reputation of your hotel. I hope steps are taken to address these concerns so future guests don’t experience the same

10

Jahna

Jan 20, 2025

·

Stayed 2 nights

Beautiful hotel, extremely convenient for any attending an event at the convention center.

8

Darren

Dec 15, 2024

·

Stayed 1 night

The only reason this property doesnt get 5 stars is the parking. Its hideous. Other than that, awesome hotel

10

Michele

May 28, 2023

·

Stayed 1 night

You have to pay for parking

8

Beth

Oct 13, 2023

·

Stayed 5 nights

Only drawback was restaurant wasn't open much. Certainly understandable given difficulty getting staff these days.. The coffee shop was very helpful and good for a quick bite. Often very busy, but staff handled it well .

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean, with housekeeping generally reliable. A few guests reported issues such as bathroom mold or bugs.

Related guest reviews

10

Joel

Feb 14, 2025

·

Stayed 2 nights

Great hotel, clean and quiet at night

6

Tia

Mar 4, 2024

·

Stayed 1 night

Had trouble getting service from my room for room service and from the front desk, found a small roach crawling around in the bathroom, but otherwise the room was comfortable, the staff was friendly and it was convenient for the event we were attending at the convention center. Pricey for the quality.

10

Jennifer

Jul 11, 2024

·

Stayed 3 nights

Clean rooms, great staff.

10

Sandi

Apr 6, 2025

·

Stayed 1 night

My stay was great. Everything was clean and fresh. I felt very comfortable and safe in my room. Would definitely book again.

10

FRANKISAAC

Sep 27, 2023

·

Stayed 4 nights

Clean, minimalist and modern.

10

Amanda

Mar 23, 2025

·

Stayed 1 night

The bathrooms had mold in them.

10

Sandra

May 28, 2025

·

Stayed 4 nights

Everything was excellent. From the food to the cleanliness of the hotel.

10

Lorie

Sep 3, 2024

·

Stayed 1 night

Bed was very comfortable. Room was clean and cozy. Staff very friendly and accommodating. Would recommend to all of my family.

10

Christopher

Jun 29, 2025

·

Stayed 1 night

Hotel was very clean and comfortable. Great shower which is always a plus.

10

Kevin

Jun 14, 2025

·

Stayed 1 night

Comfy and very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and generally comfortable, but some guests noted thin walls and small double beds. Occasional maintenance problems were reported, including AC or outlet issues.

Related guest reviews

2

Berri

Nov 30, 2023

·

Stayed 1 night

we assumed when we clicked on 2 beds that they would be queen size. They were full beds. THey were tiny. This is the only hotel I've ever been to that doesn't have queen beds. Never again.

10

Crista

May 13, 2024

·

Stayed 1 night

The hotel was great but the bedside lamp and outlets did not work.

4

Gunda

Jun 2, 2025

·

Stayed 1 night

Air conditioner didnt work on arrival and had someone come to fix it. It was quickly done andnworked after.The kitchen was not good. Cooks couldnt follow directions.

8

Brad

Jul 8, 2025

·

Stayed 2 nights

Great stay! The bed was a bit worn out

6

Kristin

Jul 14, 2025

·

Stayed 1 night

The bed was comfortable and the room was esthetically nice. The other reviews are right that you can hear clear conversations through the walls. We did get locked out of our room after the battery on the lock died, but the staff was able to quickly fix the issue. The front desk lady was very friendly and provided a city map and ideas for our stay during the 4th of July. You do have to pay $27 for parking or you can valet for a little extra. The pool was laughable, as it is EXTREMELY SMALL for a 16 floor hotel. You can comfortably fit about 8 small children in it (definitely not adults). There is a coffee shop and the food smelled great, but we did not order from the hotel. Overall, I would probably pick a different hotel should we stop in Chattanooga again.

10

Megan

Feb 25, 2024

·

Stayed 3 nights

The double/queen beds are very small, more of a full sized bed, barely fit 2 adults to sleep! My husband and I ended up sleeping each on a double bed in our room because we felt like sleeping together on one double bed we were going to fall off! For dinner one night we found a unique bar/restaurant within walking distance of the hotel.

10

REINA

Jan 3, 2025

·

Stayed 1 night

Highly recommend. Room was very cozy. The shower was perfect and the eucalyptus shower gel help me fall asleep easily. The room was spacious and felt so comfortable.

10

FELICIA

Aug 3, 2025

·

Stayed 2 nights

Food was good, the bed was comfortable, but can go for better pillows and had a lot within walking distance.

10

Douglas

Nov 28, 2025

·

Stayed 1 night

Me and husband enjoyed our stay. Staff was friendly. Mattress was uncomfortable. Other than that, everything was great.

10

Robert

Jul 7, 2023

·

All staff was great- bar, front desk, coffee shop. Pool was great on July 4th weekend- clean and upkeep was really good. Everything was very convenient both at the hotel and surrounding area. Only downside was rooms beside us and above us were very noisy ( like banging or furniture being moved around and dropped)starting at 6am each morning for 1-2 hours so hard to sleep in

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Service

Staff are widely praised as friendly and helpful, including front desk and valet. During large events, check-in can be slow and issue resolution has sometimes fallen short.

Related guest reviews

6

Dianna

Mar 5, 2025

·

Stayed 2 nights

I did a pre check in the evening before arrival, but at 4:30 pm local time, my room still was not ready, and I had never received confirmation that my early check in went through. I received a room about 45 minutes later. At 10:48 pm local time, I received a text stating that my room is now ready and I can come to the front desk to pick up my keys. As a convention hotel, more staff should have been on hand to take care of two major events, our sorority's state meeting, and the dance convention.

8

Griffin

Sep 2, 2024

·

Stayed 2 nights

Excellent experience overall, especially for the price. Prime location: comfortable walking distance from the main attractions of downtown. Clean hotel: lobby, bar, elevators, halls, and rooms. Valet crew was elite. Always attentive, always moving with urgency, and one dude even went pretty far out of his way to open the door for my lady when I was picking her up out front for no other reason than out of kindness (give that man a raise) Concierges were kind. Only needed two quick interactions — check-in and check-out. Parking garage has a good system. Always prime spots open and it was well lit all hours of the day and night.

2

Christian

Jul 8, 2025

·

Stayed 1 night

Check in was fine, but we discovered there were no linens for the roll out sofa bed. We called the desk and they sent linens up. Then we went about out day in Chattanooga. When we came back that evening after 9pm, we discovered there wasn't a mattress in the sofa bed. So we call the front desk and their only offer was for us to switch rooms. We had already unpacked and in for the night. So, I went downstairs to speak the desk folks and they said the manager was away and would be back shortly. I waited and 10 mins later she showed up. I let her know what was going on (she was aware) and she was not nice about it. She said their only offer was to move us to another room. I asked for something in return such as a future comp or a 50% refund on the current room. She said she could only offer to comp our $20 parking bill. I expressed that was not adequate and she - very curtly - said that's all she could do because we booked through a 3rd party. We had to agree to move rooms (it was after 11pm by this time). No one apologized or made any serious attempt to make up for their negligence (no linens or mattress for the sofa bed) and the managers attitude was terrible. We will never visit this hotel again.

10

Trivilla

Nov 4, 2024

·

Stayed 2 nights

Staff at check in and throughout property was great and welcoming. We enjoyed our stay and would recommend this hotel to everyone.

4

Ty

Nov 11, 2023

·

Stayed 1 night

Took over 30 minutes to get checked in. Long line, no help,

10

Michael

Sep 5, 2024

·

Stayed 1 night

If someone had an other than excellent experience in Chattanooga TN, they didn't stay at the Marriott!! It was great and the staff were incredible!! Thanks again! Mike B.

8

Byron

Oct 19, 2025

·

Stayed 1 night

One-night trip, solo. Great experience overall. Was able to get a late check-out as needed. Two hiccups: the call for dine-in took me to an automated message requesting "room status" that I could not resolve - front desk took my order. A microwave in the room would have been helpful.

10

Larry

Jul 19, 2025

·

Stayed 2 nights

Lisa Chaney front office supervisor was an excellent host. She went out of her way to make sure we had a great stay in Chattanooga Tenn for our wedding anniversary. I recommend you stay at the Marriott Downtown. We enjoyed our stay. Thanks again Ms Lisa Chaney.

10

Sandra

Jan 22, 2023

·

Stayed 1 night

Lisa was great at check-in and helped us find a great place to eat within walking distance. She went above and beyond. Our valet attendant was fantastic as well. Hotel is in great location, quiet and clean. Great bar with delicious charcuterie plate for late night dining and drinks after a concert at Memorial Auditorium.

10

Candice

Apr 21, 2024

·

Stayed 3 nights

We accompanied our daughter as she attended the FBLA conference. The room was very comfortable and surprisingly quiet with hundreds of kids in the building. The staff was friendly and helpful.

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Location

Walkable to downtown restaurants, attractions, and the convention center; many found it safe and easy to get around. A few noted it’s slightly off the main strip but still accessible.

Related guest reviews

10

miguel

Jul 23, 2024

·

Stayed 2 nights

Exelent location, beutiful place to stay.

10

Arkendra

Dec 13, 2024

·

Stayed 2 nights

Close to Finley Stadium and eating places

10

Yunji

Oct 14, 2025

·

Stayed 1 night

The room was clean, the staffs were nice, and the bar was great. Nice location too.

10

Meredith

Oct 9, 2023

·

Stayed 2 nights

Hotel nice, comfortable beds. A little off the beaten path if you want to hang out downtown, but not bad. Staff friendly, responsive, very clean. Would stay again.

10

Alexis

Apr 28, 2025

·

Stayed 2 nights

I liked the fact that the hotel is very conveniently located, and you can easily walk to restaurants and other activities

10

FELICIA

Aug 3, 2025

·

Stayed 2 nights

Food was good, the bed was comfortable, but can go for better pillows and had a lot within walking distance.

10

Christi

Feb 15, 2025

·

Stayed 1 night

Easy check-in Great location to many restaurants

8

William

Apr 6, 2025

·

Stayed 2 nights

We didn't know there would be thousands of teenagers on the property. Once they checked out, we had a nice, quiet weekend at this solid Marriott property. It's situated between the two city areas of restaurants and shops and both areas are easily walkable.

10

Jahna

Jan 20, 2025

·

Stayed 2 nights

Beautiful hotel, extremely convenient for any attending an event at the convention center.

10

Philip

Jun 30, 2024

·

Stayed 1 night

Great location!

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Dining

Bar and breakfast earn compliments, and the coffee shop is handy. Restaurant availability is limited at times, and ordering or food quality has been inconsistent for some.

Related guest reviews

8

Robert

Feb 16, 2025

·

Stayed 1 night

Amazing deal for the price. Food is kind of expensive and no free breakfast. As long as you aren’t expecting 4 star hotel or higher it’s the best place to stay as far as bang for your buck.

10

David

May 6, 2025

·

Stayed 1 night

Lack of restaurants

4

Gunda

Jun 2, 2025

·

Stayed 1 night

Air conditioner didnt work on arrival and had someone come to fix it. It was quickly done andnworked after.The kitchen was not good. Cooks couldnt follow directions.

10

Christie

Jan 4, 2025

·

Stayed 1 night

The bartender at the property was amazing!

10

Vicky

Aug 16, 2024

·

Stayed 1 night

We enjoyed being close to the great restaurants and the college. Breakfast was great and the guys had a blast at the lobby bar. It was a fun night. Everyone was super nice and valet was reasonable and convenient.

8

Byron

Oct 19, 2025

·

Stayed 1 night

One-night trip, solo. Great experience overall. Was able to get a late check-out as needed. Two hiccups: the call for dine-in took me to an automated message requesting "room status" that I could not resolve - front desk took my order. A microwave in the room would have been helpful.

10

John

Apr 6, 2025

·

Stayed 2 nights

We arrived at hotel and automatically could see the valet was pretty busy so we decided to park ourselves. We spoke with one of the valet workers and they helped us with the cart for our luggage and even help take to our room on the 7th floor. The room and bathroom was so neat and clean. Downstairs had everything you needed from bar, to the restaurant even the convenience of the store for snacks. Much needed 2 day getaway. Thanks Marriot Downtown Chattanooga. Oh and the night time musicians that played by the bar was outstanding👍

8

Jeff

Jun 25, 2024

·

Stayed 2 nights

Friendly staff. Arrived latter than expected and was still able to get a meal at the hotel restaurant. Breakfast buffet was better than any others we have had.

8

Beth

Oct 13, 2023

·

Stayed 5 nights

Only drawback was restaurant wasn't open much. Certainly understandable given difficulty getting staff these days.. The coffee shop was very helpful and good for a quick bite. Often very busy, but staff handled it well .

10

Willie

May 17, 2025

·

Stayed 2 nights

Everything was as advertised! The only thing I didn’t know why the restaurant was closed.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$152
February	$167
March	$233
April	$203
May	$193
June	$229
July	$199
August	$158
September	$189
October	$221
November	$180
December	$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $394	15 $360	16 $339	17 $150	18 $201	19 $212
20 $124	21	22 $419	23 $424	24 $169	25 $218	26 $266
27 $187	28 $167	29 $204	30 $258

Su	Mo	Tu	We	Th	Fr	Sa
				1 $407	2 $284	3 $271
4	5	6 $195	7 $195	8 $175	9 $283	10 $254
11 $153	12 $188	13 $324	14	15 $257	16 $355	17 $260
18 $152	19 $170	20 $294	21	22	23 $538	24
25 $147	26 $268	27 $397	28	29 $169	30 $188	31 $185

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds (Hearing Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Chattanooga Marriott Downtown

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Prices for upcoming dates