Is parking available at the hotel?

Free self-parking is available on-site, although parking is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed directly with the property.

Where is the hotel located in relation to local attractions?

The hotel is located in Crossville, just a 3-minute drive from Stonehaus Winery and 6 minutes from Palace Theater. It is also 3.2 miles from Cumberland Medical Center and 3.7 miles from Deer Creek Golf Club.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, providing options for year-round swimming.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Holiday Inn Express & Suites Crossville

Average nightly price at Holiday Inn Express & Suites Crossville by IHG by month, last 12 months (USD)
Month	Average price
January	US$119
February	US$111
March	US$122
April	US$131
May	US$145
June	US$152
July	US$137
August	US$143
September	US$139
October	US$160
November	US$140
December	US$129

What guests think

At Holiday Inn Express & Suites Crossville by IHG, travellers frequently praise clean, comfortable rooms and a convenient location just off the interstate, with many finding the property quiet and well suited for a short, restful stopover.

Service is widely regarded as friendly and helpful, though a handful of guests experienced slow desk coverage or unprofessional interactions. Breakfast is often considered good with several options, but some found the selection limited or inconsistent, and a few reported quality issues. A few maintenance and amenity concerns appear, including aging fixtures, noisy or weak air conditioning, occasional pests, and reports of the pool and fitness room being out of service. Overall, expect a straightforward stop near the highway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; lobby coffee and cookies are noted. There are occasional issues, including the pool and fitness center being out of service for at least one stay, tight parking, and a power outage without backup.

Related guest reviews

6

Michael Jamar

6 Apr 2023

·

Stayed 1 night

I liked the convenience of the hotel to the expressway. Very nice staff Parking was bad and the lobby wasn't the cleanest

4

Amy

7 Feb 2023

·

Stayed 1 night

Booked the property for the indoor pool. That nor the fitness center were in working condition. Very disappointed. Would have been nice to have that on the website.

10

Carolyn

25 Apr 2023

·

Stayed 3 nights

We went for a visit and have always stayed at the Holiday Inn Express. Always friendly, clean, coffee and cookies. Nice little breakfast in the morning.

10

Virginia

28 Feb 2025

·

Stayed 1 night

Perfect for an overnight as we came to see a show at the Playhouse. Breakfast was great. Just wished I had brought my swimsuit as that pool looked awfully inviting!

10

Athena

27 May 2024

·

Stayed 1 night

Great stay overall, other then losing power and no back up generator.

10

Felica

19 Mar 2023

·

Stayed 1 night

Very accommodating for us! We had been on the road since 4am and our room wasn't quite ready. They let us check in anyway and let our kiddo swim while we waited for the room to finish up. It helped keep us from having to just sit around and wait with a small child and it saved a piece of my sanity. Thank y'all!

6

Donald

19 Sept 2024

·

Stayed 1 night

Very friendly/helpful staff. Property was a difficult in and out. Comfortable bed. Flying critters in the Bathroom were not a value added. BR door was quite beat up. Looked like someone tried to break in the BR thru a locked door. Breakfast area was quite small. List of suggested eating places was outdated. Tried 2, both closed. would not have eaten at them, if open. Property was not a good value for the $$$'s.

8

Adale

6 Jul 2025

·

Stayed 2 nights

It was great except I don't like that it is not pet friendly. Everything else is great .

8

Eileen

15 May 2023

·

Stayed 1 night

It was nice that they had coffee and cookies available all day. The breakfast was above average. The beds were comfortable, and the room was clean. My only issue was the Keurig coffee machine did not work so had to go downstairs in my jammies to get coffee.

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Cleanliness

Most guests report very clean rooms and public areas. A smaller number mention issues like stained bedding, bathroom grime or pests, and an untidy lobby, though some problems were resolved quickly.

Related guest reviews

10

Kevin

26 Aug 2024

·

Stayed 3 nights

Very clean room and facility. Extremely comfortable beds and great stay overall.

4

Kelly

29 Jul 2024

·

Stayed 1 night

Just passing through, so we only stayed for one night. We asked for an extra set of bedding, actually asked twice and was told it was on the way, but never showed. The receptionist walked in our room with our daughter, after she went to the desk to ask for it. That was really weird. She said she wanted to see if we really needed it. In regards to the cleanliness, there were spiders and webs in the bathroom, ants in the living room area and the air conditioning didn’t seem to cool the room. All that would have been doable if they had breakfast available at 9:45, but nope it ended at 9:30! Oh, of course the beds were uncomfortable! It was one night…we survived!

10

Jere

18 Nov 2023

·

Stayed 1 night

Very clean and nice.

10

Joan

23 Jun 2025

·

Stayed 1 night

Clean and comfortable

8

Robert

8 Aug 2025

·

Stayed 2 nights

It was a ver nice stay. I spent two nights and my room was spotless both times. Staff was friendly and helpful. I did have a problem with the key card, so the staff just replaced it with no problems.

10

LISA

14 Jun 2025

·

Stayed 1 night

Very clean and comfortable

6

James M.

15 Jun 2024

·

Stayed 3 nights

Property is starting to show signs of running down. Lots of bad patch jobs and messing caulking in bathroom. Some mold where no caulk was installed. Window fog on inside so gas has leaked out. We've stayed here before a few years ago and not as nice anymore. Bedspread stained. About time to upgrade some items I think....

10

Michelle

7 Aug 2025

·

Stayed 1 night

It was pretty new and clean

10

LISA

14 Jul 2025

·

Stayed 3 nights

One of the beds sheets were not clean however they came immediately with new sheets and cleaned room next day.

10

Sara

3 Dec 2023

·

Stayed 1 night

Great quality bedding. Comfortable and clean room.

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Rooms

Rooms are generally comfortable and often spacious or quiet, with many noting good beds and some modern touches. Downsides include AC noise or poor performance, dated fixtures, a problematic TV in one case, and occasional highway noise.

Related guest reviews

6

Ruth

20 Jun 2024

·

Stayed 2 nights

It was a nice room, comfortable bed, good breakfast. The tv was a mess.

6

Darryl

22 Jun 2023

·

Stayed 1 night

It was difficult to sleep because of the road noise.

10

Arlene

20 Feb 2023

·

Stayed 1 night

Beds great. Pillows great. Have not had breakfast or any other interactions with staff yet.

6

Suzanne

22 Aug 2025

·

Stayed 2 nights

The air conditioning unit in the room was terrible. It was so humid the entire time we were there. Our clothes were all damp by the time we left.

6

James M.

15 Jun 2024

·

Stayed 3 nights

Property is starting to show signs of running down. Lots of bad patch jobs and messing caulking in bathroom. Some mold where no caulk was installed. Window fog on inside so gas has leaked out. We've stayed here before a few years ago and not as nice anymore. Bedspread stained. About time to upgrade some items I think....

10

Patricia

11 May 2023

·

Stayed 1 night

The air conditioner was louder than necessary; but it is a wall unit. Overall, the hotel was excellent and I will definitely be staying there again.

10

Stephanie

24 Dec 2025

·

Stayed 1 night

It was a nice room, very spacious and nice staff

10

Sara

3 Dec 2023

·

Stayed 1 night

Great quality bedding. Comfortable and clean room.

10

Forest

29 Mar 2024

·

Stayed 3 nights

Right next to the highway but quiet as it can be inside. Super clean, an out of this world complimentary breakfast, friendly staff, and well appointed rooms.

10

Kathryn

17 Dec 2024

·

Stayed 1 night

Clean and convenient. Suite was spacious and comfortable.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, including smooth check-ins and flexibility. However, several reviews mention slow or unattended front-desk coverage, unprofessional encounters, or inconsistent housekeeping.

Related guest reviews

4

Kelly

29 Jul 2024

·

Stayed 1 night

Just passing through, so we only stayed for one night. We asked for an extra set of bedding, actually asked twice and was told it was on the way, but never showed. The receptionist walked in our room with our daughter, after she went to the desk to ask for it. That was really weird. She said she wanted to see if we really needed it. In regards to the cleanliness, there were spiders and webs in the bathroom, ants in the living room area and the air conditioning didn’t seem to cool the room. All that would have been doable if they had breakfast available at 9:45, but nope it ended at 9:30! Oh, of course the beds were uncomfortable! It was one night…we survived!

8

Susan

15 Sept 2025

·

Stayed 1 night

Good location. Limited dining due to day of the week. (Sunday). Staff very accommodating.

8

Shawn

17 Sept 2023

·

Stayed 1 night

The Front Desk clerk was nice and friendly and tried to get us in quickly. Unfortunately, there were at least 3 housekeeping ladies not doing their job. One had her kid there, and all 3 kept smoking outside for at least 20 minutes at a time, while we waited for a room to be ready. There was 1 housekeeping lady older probably late 50s that was working and was very nice.

10

Jordan

17 Dec 2024

·

Stayed 1 night

Our car brokedown while traveling and this hotel was affordable as well as close to where we were. We needed a place to stay for our family of 5. We were met by an extremely friendly and helpful front desk staff. The next day we were allowed a late check out and then to wait in the lobby until our rental car was ready and the shuttle service was able to pick us up. They were very friendly and so helpful. The room was clean and much nicer than we expected and the location was safe and quiet. The breakfast hours are wonderful and the food was the best continental breakfast we've ever had. An excellent selection of options and tasted so good!

10

Marcos

15 Oct 2025

·

Stayed 1 night

Friendly staff and excellent accommodations

10

Steven

27 Nov 2024

·

Stayed 1 night

The hotel staff were so welcoming and friendly. I would definitely stay there again. A

6

david

28 Apr 2025

·

Stayed 1 night

We arrived a minute or two before another guest arrived there. No one at the desk. A sign said “we are away from the desk helping another guest”. About 10 minutes later someone came out from the office. Not a good way to start a visit.

10

Danielle

27 Oct 2024

·

Stayed 1 night

The staff was very welcoming and helpful upon arrival. Very very clean and updated!

8

Robert

21 Jul 2025

·

Stayed 3 nights

Only had maid service one day. Had to get own towels after that.

10

Veronica

25 Jul 2025

·

Stayed 1 night

I had 2 very different experiences with the staff, the one at Check-in was okay but after checking in, I went to get a key and I was having trouble walking because I was in pain (back) there was a line of guests checking in. After he was done, he could’ve just walked to bring me the key but he saw me in pain VERY slowly walking towards the desk to get the key. He could’ve just come and give it to me

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AI-generated summary based on recent guest reviews

Location

Conveniently located just off the interstate and generally quiet, with easy access for road trips and nearby attractions like the Playhouse. Some note limited walkable dining, a tricky driveway, or occasional road noise.

Related guest reviews

6

Darryl

22 Jun 2023

·

Stayed 1 night

It was difficult to sleep because of the road noise.

8

Susan

15 Sept 2025

·

Stayed 1 night

Good location. Limited dining due to day of the week. (Sunday). Staff very accommodating.

10

Shannon

23 Aug 2024

·

Stayed 1 night

This is my second stay here and it was clean, quiet and right off the highway.

8

Donna

6 Jun 2024

·

Stayed 2 nights

Only restaurant within walking distance is McDonald's.

10

Julienne

11 Apr 2024

·

Stayed 1 night

Good place to stay off the highway.

10

Tim

29 Jul 2023

·

Stayed 1 night

The breakfast was very good with many options. The room was comfortable and clean. Quiet neighborhood

6

Donald

19 Sept 2024

·

Stayed 1 night

Very friendly/helpful staff. Property was a difficult in and out. Comfortable bed. Flying critters in the Bathroom were not a value added. BR door was quite beat up. Looked like someone tried to break in the BR thru a locked door. Breakfast area was quite small. List of suggested eating places was outdated. Tried 2, both closed. would not have eaten at them, if open. Property was not a good value for the $$$'s.

10

Nicholas

22 May 2023

·

Stayed 1 night

very nice clean Hotel just off the Interstate.

10

Forest

29 Mar 2024

·

Stayed 3 nights

Right next to the highway but quiet as it can be inside. Super clean, an out of this world complimentary breakfast, friendly staff, and well appointed rooms.

10

Doug and Judy

22 Oct 2024

·

Stayed 1 night

Close to where my parents live.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good with multiple options. A few guests found selections limited or had quality or availability issues on certain mornings.

Related guest reviews

6

Ruth

20 Jun 2024

·

Stayed 2 nights

It was a nice room, comfortable bed, good breakfast. The tv was a mess.

4

Peter j

11 Apr 2023

·

no hot breakfast 2 of 4 mornings, wifi issues,

10

Lisa

23 May 2025

·

Stayed 1 night

The front desk help were very friendly and helpful. The breakfast was great too. I do wish chocolate was available.

10

Nancy

14 Jul 2023

·

Stayed 1 night

Thanks for the great breakfast! The room was clean and quiet.

10

Tim

29 Jul 2023

·

Stayed 1 night

The breakfast was very good with many options. The room was comfortable and clean. Quiet neighborhood

8

Ronald

26 Jun 2025

·

Stayed 1 night

Clean rooms. Quiet. Breakfast not quite as good as other Holiday inns. Little shallow on offerings.

8

James

11 Aug 2025

·

Stayed 1 night

The food was good but the breakfast could have been better. The omlets all had peppers in them. Most of the places we have been have options without the heat. Traveling all day on something spicy is not good.

8

Michelle

29 Dec 2023

·

Stayed 1 night

Everything was great except the breakfast. A simple eggs and bacon would have been nice. The premade "omelet" was dry, tasteless and ugly. Also, the orange juice was brown.

8

Eileen

15 May 2023

·

Stayed 1 night

It was nice that they had coffee and cookies available all day. The breakfast was above average. The beds were comfortable, and the room was clean. My only issue was the Keurig coffee machine did not work so had to go downstairs in my jammies to get coffee.

10

Forest

29 Mar 2024

·

Stayed 3 nights

Right next to the highway but quiet as it can be inside. Super clean, an out of this world complimentary breakfast, friendly staff, and well appointed rooms.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $208	14 $180
15 $132	16 $165	17 $158	18 $140	19 $142	20 $151	21 $178
22 $124	23 $149	24 $126	25 $150	26	27 $174	28 $141
29 $167	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
		1 $208	2 $203	3 $217	4 $157	5 $148
6 $165	7 $152	8 $138	9 $127	10 $127	11 $127	12 $125
13 $136	14 $135	15 $159	16 $136	17 $125	18 $135	19 $140
20 $126	21 $155	22 $117	23 $120	24 $135	25 $116	26 $125
27 $154	28 $140	29 $140	30 $120	31 $136

Holiday Inn Express & Suites Crossville by IHG

Prices for Holiday Inn Express & Suites Crossville by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Suite, Multiple Beds

Room (Specialty)

Suite, 1 King Bed with Sofa Bed (Walk in Shower)

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Guest reviews of Holiday Inn Express & Suites Crossville by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Crossville by IHG

Prices for upcoming dates