Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of CHRISTUS Spohn Hospital Alice and Coastal Bend College, 0.9 miles from Alice Country Club, and 2.5 miles from Alice Regional Hospital.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 10 AM to 11 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per night, and an advance request is required for availability.

Holiday Inn Express Hotel and Suites Alice

Average nightly price at Holiday Inn Express Hotel and Suites Alice by IHG by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$128
March	US$145
April	US$136
May	US$137
June	US$137
July	US$143
August	US$141
September	US$147
October	US$147
November	US$136
December	US$121

What guests think

At Holiday Inn Express Hotel and Suites Alice by IHG, many guests highlight friendly service, comfortable beds, clean rooms, and a solid free breakfast, while recurring complaints mention out-of-order elevators, pest sightings, musty odors, and maintenance lapses in some areas.

Rooms are generally comfortable and some appear newly updated, but several reviews report noise from ceilings or near the elevator, tricky shower controls, and occasional AC problems. Facility issues cited include repeated elevator outages over days or weeks, a dirty or nonworking hot tub and pool concerns, and exterior doors not always securing. Overall, it offers a practical stay with potential trade-offs around maintenance and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities drew complaints about repeated elevator outages, a dirty or nonworking hot tub and pool, and exterior doors that did not always secure; ongoing renovations also caused minor disruptions like no cable.

Related guest reviews

2

Alice

25 May 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Jo

17 Sept 2023

·

Stayed 1 night

On Saturday check in a woman clerk was about to leave from the recovery relief young man. She awaited Us and was very pleasant and professional. Introduce the young gentleman if we needed anything. This Holiday Inn was nice and very convenient to our needs. A large group of Dove hunters were rooming as well and the young gentleman was prompt to our needs. The hot tub wasn't working which was a huge bummer yet we managed with the pool. Our room was at satisfactory too! I will be coming back to this location in the future!

8

Thomas

1 Jun 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

6

Sally

2 Jun 2025

·

Stayed 1 night

Hotel was clean & staff was friendly but your elevators were broken. My stay was accommodated & staff secured a room on the first floor however the room was next to hotel exit & we heard the door open & close every time a person opened or shut the door I didn’t sleep well. Additionally the side exit door did not lock automatically so anyone could come inside without a key pass.

6

Alejandro

16 Feb 2024

·

Stayed 1 night

Was all good only pool and hot tub was dirty

6

Albert

15 Mar 2023

·

Stayed 1 night

Under remodeling. Two keys for two locks on same door. Remote, not functioning, too tired to call and wait for someone to come from downstairs since it was already evening.

8

Dina

7 Jan 2024

·

Stayed 1 night

Property is nice, only downside is no cable due to renovation

10

Steve

5 Feb 2023

·

Stayed 1 night

The gentleman who checked me in was super nice and helpful with all my questions. Other than that construction was going on but they seemed to care as much as the staff did about how careful and quiet they worked.

2

Michelle

14 Jul 2024

·

Stayed 1 night

Elevators apparently have not been working for 4 weeks, did not know this upon booking. I am traveling 7 months pregnant with a toddler/ stroller this was very difficult to get up and down. My elderly parents always had a run and had to go up and down stairs. There were multiple alive spiders larger than a quarter crawling throughout our room and property. This visit was very terrible.

4

Ida

28 Sept 2024

·

Stayed 1 night

Accommodations were not as described on website, mold in our room A/C unit, only 2 towels in bathroom for 6 people, spa dirty, pool had cigarette butts in it, hard beds.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple guests praise clean rooms, while others report pests (roaches and spiders), musty or moldy odors, smelly or short towels, and dirty or poorly maintained pool and hot tub areas.

Related guest reviews

10

Shawn

7 Feb 2025

·

Stayed 2 nights

Everything was great except for not having enough towels, and some of the ones we had were a little smelly, other than that a great stay and breakfast was really good!

6

Melody

29 Aug 2023

·

Stayed 2 nights

When we first walked in it smelt of mold then we had to change rooms in the middle of the night because the ac was making a loud noise and wasn’t cooling

6

Alejandro

16 Feb 2024

·

Stayed 1 night

Was all good only pool and hot tub was dirty

4

Steven

5 Oct 2023

·

Stayed 3 nights

It was really dirty. The trash by the ice machine was never changed the entire 4 days I was there. It was very smelly. The whole hotel was just dirty

2

Michael

2 Oct 2025

·

Stayed 2 nights

Dead roaches in the hall way. First room shower head leaked, bed looked unmade. Second room smell like a smoker room, third room had two bugs, one was dead (they picked up- shower looked new-we stayed here) bed was terriblily uncomfortable and they showed us a fourth room while smell like a smoker room! Supervisor could not give me any credit as they said Hotel.com had to issue us one as we couldn’t opt out since I had prepaid. Managers tried to accommodate us with different rooms even tho they were unsatisfactory. They offered a credit but said we needed to contact hotels.com. Presently, we are asking for a credit from hotels.com.

10

Kimberly

4 May 2025

·

Stayed 2 nights

Very friendly staff. Nice lobby. Air vent in rooms could definitely use a good deep clean and new filter. The breakfast buffet looked great but daytime snack options were limited.

10

David

8 Apr 2025

·

Stayed 1 night

It was great rooms are clean breakfast was awesome

4

Robert

29 May 2023

·

Stayed 2 nights

The staff where very friendly, but the room was far from what I would expect from a holiday inn stay. Room was out dated, carpet was ripped with stains, restroom tub was rusty tile floors where stain along edges like it hasn't been scrubbed for long time. Room had a very musky oder. Found a sticky mouse glue board full of dead bugs, spiders, crickets earwigs and roaches . Also identified mice dropings behind the bed and back edge of mattress, which i did not tell my wife because i would be looking for a another place to stay if she knew. I'm a licensed pest control and termite manager for a large corporation so my observation are on point on pest activity I found. I hope all my findings are corrected, so others don't experience a stay wich is unsatisfactory and not up to standard. I did not want to bother staff at the time of my stay knowing I'm just needing a bed to sleep and did not know if i switch to another room, If it would be any better, so i just keeped quite. Untill now.

6

Stephanie

26 Sept 2025

·

Stayed 2 nights

Musty smell, and damp feeling in the room. AC was set at 65 and worked very well (too well). Definitely needs instructions on how to turn on the shower posted in the rooms.

4

Ida

28 Sept 2024

·

Stayed 1 night

Accommodations were not as described on website, mold in our room A/C unit, only 2 towels in bathroom for 6 people, spa dirty, pool had cigarette butts in it, hard beds.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—with blackout shades and some recent updates—but several reviews note noise from ceilings or near elevators, tricky shower controls, occasional AC issues, and a few dated features.

Related guest reviews

8

Iris

9 May 2024

·

Stayed 3 nights

Clean, Only issue was i was next to the elevator so you can hear it through the walls all night,

10

Ricardo

29 Oct 2023

·

Stayed 1 night

The room, carpet, and bathroom appear to be new or newly renovated. The complementary breakfast was terrific with multiple choices of omelettes, sausage, bacon, biscuits and gravy, pastries, fruit, and cereal. Only downside was some construction nearby and was a little noisy till 10PM

10

Vilas

6 Jul 2025

·

Stayed 1 night

The staff was friendly. The room was very clean. I loved how dark the room is, you get a good nights sleep.

8

Thomas

1 Jun 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

8

Abel

1 Dec 2024

·

Stayed 1 night

Loved the breakfast and the room. Staff was nice and friendly. Only thing i didn't like was not being able to ask anyone how to turn on the shower because the phone would just go to a busy signal, so i had to keep having to call back. I ended up calling the main number on my cell just to get though. That shower though is tricky. I felt like i had to discover the secret book latch on a shelf to open a secret room, lol. Some instructions saying to pull on the actual spout would be helpful. Thank you!!

10

Sanjuanita

21 Jul 2025

·

Stayed 1 night

My overnight stay was great except for the thin ceiling and being able to hear every step the people were doing all night long. And loudly. So the room was great but not a good sleep.

6

Albert

15 Mar 2023

·

Stayed 1 night

Under remodeling. Two keys for two locks on same door. Remote, not functioning, too tired to call and wait for someone to come from downstairs since it was already evening.

4

Robert

29 May 2023

·

Stayed 2 nights

The staff where very friendly, but the room was far from what I would expect from a holiday inn stay. Room was out dated, carpet was ripped with stains, restroom tub was rusty tile floors where stain along edges like it hasn't been scrubbed for long time. Room had a very musky oder. Found a sticky mouse glue board full of dead bugs, spiders, crickets earwigs and roaches . Also identified mice dropings behind the bed and back edge of mattress, which i did not tell my wife because i would be looking for a another place to stay if she knew. I'm a licensed pest control and termite manager for a large corporation so my observation are on point on pest activity I found. I hope all my findings are corrected, so others don't experience a stay wich is unsatisfactory and not up to standard. I did not want to bother staff at the time of my stay knowing I'm just needing a bed to sleep and did not know if i switch to another room, If it would be any better, so i just keeped quite. Untill now.

6

Stephanie

26 Sept 2025

·

Stayed 2 nights

Musty smell, and damp feeling in the room. AC was set at 65 and worked very well (too well). Definitely needs instructions on how to turn on the shower posted in the rooms.

10

Christina

16 Oct 2025

·

Stayed 1 night

Very nice hotel clean and very comfy beds will stay here again

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful, with quick check-ins, proactive communication about outages, and accommodations like early check-in or room changes; a few mention difficulty reaching the front desk and unclear housekeeping policies.

Related guest reviews

10

Kelly

5 Feb 2024

·

Stayed 2 nights

Our stay was comfortable and everyone was extremely friendly and helpful. Thank you!

2

Alice

25 May 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Bertha

28 Jul 2024

·

Stayed 1 night

Friendly and helpful staff

10

Vilas

6 Jul 2025

·

Stayed 1 night

The staff was friendly. The room was very clean. I loved how dark the room is, you get a good nights sleep.

8

Thomas

1 Jun 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

6

Julie

4 Mar 2023

·

Stayed 1 night

Rooms were not done being cleaned by check in time. We were given room keys to 2 rooms, Abe of which was not yet clean. They did however offer us a suite for our trouble so that was nice!

10

Yolanda

15 Sept 2024

·

Stayed 1 night

Nice location Easy check in/checkout process. Allowed us to check earlier than the check in time.

2

Michael

2 Oct 2025

·

Stayed 2 nights

Dead roaches in the hall way. First room shower head leaked, bed looked unmade. Second room smell like a smoker room, third room had two bugs, one was dead (they picked up- shower looked new-we stayed here) bed was terriblily uncomfortable and they showed us a fourth room while smell like a smoker room! Supervisor could not give me any credit as they said Hotel.com had to issue us one as we couldn’t opt out since I had prepaid. Managers tried to accommodate us with different rooms even tho they were unsatisfactory. They offered a credit but said we needed to contact hotels.com. Presently, we are asking for a credit from hotels.com.

10

Stephanie

7 Oct 2025

·

Stayed 1 night

Clean and easy check in & out. Will come back EVERYTIME I’m in town.

10

Steven

17 Jan 2025

·

Stayed 2 nights

Best property to stay at in Alice TX. Clean hotel, and the best staff.

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AI-generated summary based on recent guest reviews

Location

A few guests found the location convenient, though curb appeal outside drew some criticism.

Related guest reviews

10

Jo

17 Sept 2023

·

Stayed 1 night

On Saturday check in a woman clerk was about to leave from the recovery relief young man. She awaited Us and was very pleasant and professional. Introduce the young gentleman if we needed anything. This Holiday Inn was nice and very convenient to our needs. A large group of Dove hunters were rooming as well and the young gentleman was prompt to our needs. The hot tub wasn't working which was a huge bummer yet we managed with the pool. Our room was at satisfactory too! I will be coming back to this location in the future!

10

Yolanda

15 Sept 2024

·

Stayed 1 night

Nice location Easy check in/checkout process. Allowed us to check earlier than the check in time.

10

Wanda

6 Apr 2024

·

Stayed 2 nights

Outside the hotel was lacking in curb appeal, choice of 4-6 big ashtrays right outside the front door is gross for non smokers, landscaping could use some help. Dog yard s possibility?

8

Florentino

31 Mar 2024

·

Stayed 1 night

when we arrived police officers arrived as well about a burglary complaint on a parked vehicle.Staff and upgrades they made were great but there was a roach crawling out from behind our headrest and for that some didnt sleep well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and variety, with attentive staff; isolated complaints cite equipment issues like a waffle maker or coffee setup not working properly.

Related guest reviews

2

Alice

25 May 2025

·

Stayed 2 nights

Elevator not working, at breakfast waffle maker not working if you wanted coffee the coffiee maker did not give enough hot water and worker had to heat it up in the microwave for you. At check in or in website there is no mention that the room would not be cleaned automatically. The website did not state any of this and the staff did not inform us. When I asked on the day of my return back after 1st stay staff pointed to a sign. We had a bill of $376 and not even the towels or trash was taken out of the room. You need that on your website perhaps a statement saying "Daily cleaning of room and repleshment of towels must be requested

10

Ricardo

29 Oct 2023

·

Stayed 1 night

The room, carpet, and bathroom appear to be new or newly renovated. The complementary breakfast was terrific with multiple choices of omelettes, sausage, bacon, biscuits and gravy, pastries, fruit, and cereal. Only downside was some construction nearby and was a little noisy till 10PM

10

Shawn

7 Feb 2025

·

Stayed 2 nights

Everything was great except for not having enough towels, and some of the ones we had were a little smelly, other than that a great stay and breakfast was really good!

10

Reesa

29 May 2025

·

Stayed 1 night

Breakfast was good and property was very quiet

8

Thomas

1 Jun 2025

·

Stayed 1 night

Communication from the staff was very good, let us know elevator was out early in the morning before arrival in case we needed to change hotels. Check in was quick. Room was clean and had a good blackout shade. Emergency exit on the side of the hotel facing highway would not fully secure. Someone had used it instead of the actual exit. Air conditioner in room needs maintenance. The fan on high would not blow any harder than on low or auto. It cooled but took longer than it should. Was not uncomfortable eventually. I reported both issues to the front desk 6/1. Breakfast was good, the lady running it made some pancakes for my child, she was attentive to all that were there. She did a great job. Overall staff was very good, hotel just like most needs a little extra work which seemed the staff would report.

10

Kimberly

4 May 2025

·

Stayed 2 nights

Very friendly staff. Nice lobby. Air vent in rooms could definitely use a good deep clean and new filter. The breakfast buffet looked great but daytime snack options were limited.

10

America

27 May 2024

·

Stayed 1 night

Great hospitality, breakfast and very comfortable beds. Very pleased.’

10

David

8 Apr 2025

·

Stayed 1 night

It was great rooms are clean breakfast was awesome

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $149
4 $144	5 $144	6 $144	7 $144	8 $144	9 $144	10 $144
11 $140	12 $144	13 $144	14 $144	15 $135	16 $135	17 $132
18 $132	19 $139	20 $139	21 $139	22 $139	23 $139	24 $143
25 $135	26 $139	27 $139	28 $139	29 $139	30 $140	31 $134

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $122	3 $122	4 $141	5 $114	6 $111	7 $111
8 $116	9 $130	10 $144	11 $130	12 $126	13 $111	14 $121
15 $111	16 $122	17 $122	18 $122	19 $114	20 $111	21 $111
22 $111	23 $129	24 $129	25 $129	26 $129	27 $111	28 $124
29 $111	30 $114

Holiday Inn Express Hotel and Suites Alice by IHG

Prices for Holiday Inn Express Hotel and Suites Alice by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Walk-In Shower)

Suite, Multiple Beds, Roll-In Shower

Suite, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Suite, Multiple Beds

Standard Room, 1 King Bed, Transfer Shower (Mobility)

Premium Room, 1 King Bed with Sofa Bed (Living Area)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel and Suites Alice by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel and Suites Alice by IHG

Prices for upcoming dates