Name: Hampton Inn Brownwood
Address: 1103 Riverside Dr, Brownwood, Texas, United States of America, Brownwood, Texas, US
Price range: US$145–US$224 per night
Rating: 7.98

What guests think

Across recent reviews, Hampton Inn Brownwood earns praise for clean rooms, friendly staff, and a generally smooth stay, while recurring complaints note elevator problems, occasional room maintenance issues, strong odors, and some service inconsistencies including early breakfast shutdowns.

Many guests highlight good breakfast and convenient access to the university and area restaurants. However, several report pool closures or cleanliness issues, loud AC units, and uncomfortable or worn beds. Good for short stays if you can tolerate the occasional quirk.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report recurring elevator problems, and several note pool closures or cleanliness issues. Some guests also experienced hot water outages and door key malfunctions.

Related guest reviews

2

Kristen

17 Aug 2025

·

Stayed 2 nights

Our room reeked of mildew, and had mold growing in the bathroom. Our door stopped working mid stay. I had to clean the pool before we could get in due to it beeing full of desd bugs, trash, and leaves.

4

Sierra

5 May 2025

·

Stayed 1 night

the pool was closed and the floors in the room were dirty and the door was not secure enough

8

Elizabeth

31 Oct 2025

·

Stayed 2 nights

Decent hotel to stay in, the rooms were clean. The only issue we had during our stay was the elevator. Elevator would stop working sometimes lol. If it didnt work, we had to use the stairs (was bot bad either way) Hopefully they fixed that.

8

Marsha

27 Jun 2023

·

Stayed 1 night

Upon arriving at the property there was a sign that clearly stated check in began at 3 pm. It was definitely after 3 pm, I was notified that my room was not ready yet. We proceeded with the check in process and I was charged an additional $50.00 incidental fee that "will come off in 5 days after you check out." I was called after 4:30 pm to let me know that my room was ready. By that time, we were heading back to more baseball games so we were unable to check in to our room until after 8 pm. We checked out at 8:07 am. I booked a room with refrigerator and microwave and our room did not have a microwave. The pool was inoperable, and I feel that should have been noted somewhere prior to booking. I feel that the cleaning of the room was rushed and not very efficient. Under other circumstances, it may have been ok, but this time I was unhappy with the overall experience.

8

Katherine

8 Dec 2024

·

Stayed 2 nights

Mostly good but no hot water for shower at 4am Sunday, one at front desk to check out with, had to take stopper out of shower drain to get the water to go down.

6

regina

27 Oct 2025

·

Stayed 1 night

Wasn’t the cleanest hotel and elevator worked poorly

8

Benny

6 Nov 2025

·

Stayed 1 night

Air conditioner very loud. Room key keyed wrong. Wouldn’t open door. Had to go back to front desk and get someone to come look at it. Then wait for them go back down and rekey it.

8

Miguel

25 Oct 2025

·

Stayed 1 night

Elevator kept acting up and had to utilize stairs several times, we also had issues with key not opening the door, asked to reset it twice.

4

Roger

13 Jun 2023

·

Stayed 2 nights

Well to start with you can’t absolutely couldn’t check in until 3:00. That’s not a big deal if that’s the rule I get it but the attitude of the desk person was definitely not friendly. The worst thing is the swimming pool was closed and the lobby area was hot. There was a couple of people on staff that was very nice to deal with but most were snobby and uncaring of the situation. We basically spent around 200.00 per night and will definitely not go back.

2

Tammy

5 Oct 2024

·

Stayed 1 night

SPIDERS, FILTH AND A SCARY OWNER then this place is for you. Disgusting! I would not even give it one star. Reeks of smokes and has the same decor from the 80’s. Elevators make a sound like they are about to crash and shake when they move and all guard rails are broken and hanging off inside the elevators and you can just see at least two inches of filth and dirt and debris all over. Room was filthy dirty and the hotel smells like smoke, musty and like a bar room. Oh and here is pic of the lovely phone right beside the toilet. So weird. This place is so gross!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised frequently in rooms and common areas, though recurring complaints mention musty or mildew odors and occasional carpet or pool grime.

Related guest reviews

4

Sierra

5 May 2025

·

Stayed 1 night

the pool was closed and the floors in the room were dirty and the door was not secure enough

10

Joe

8 Jul 2025

·

Stayed 2 nights

Very pleased with our stay very clean room ,front desk very nice breakfast was good Will definitely stay again

6

Courtney

4 May 2025

·

Stayed 1 night

Room smelled like mildew

10

Gay S

3 Nov 2025

·

Stayed 2 nights

Clean updated room. Very comfortable!

10

Jerry

11 Aug 2025

·

Stayed 2 nights

Walkways halls carpets need cleaning! Otherwise rooms nice and clean. Grass around property have stickers. Overall a good property.

8

DavidorAngela

20 Aug 2025

·

Stayed 1 night

The staff was amazing. They were so kind and engaging with our daughter! Everything was clean but room smelled of mold. The beds were not great and my bed sounded like it would break in half every time I rolled I er

10

Gesine

23 Nov 2025

·

Stayed 1 night

Super clean. Spacious room. Friendly and accommodating front desk staff. No funky smell in the hallways.

10

Ben D

21 Jul 2025

·

Stayed 1 night

Large, clean room

10

Lynn

5 Jan 2026

·

Stayed 2 nights

Great staff. Extremely clean.

10

Rebecca

3 Nov 2025

·

Stayed 1 night

Courteous staff. Clean rooms. Clean hallways. Lobby area was very inviting. Good breakfast. Everything you could want when you are away from home.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and generally comfortable, with some guests noting quiet stays. However, several report loud AC units, worn or uncomfortable beds, and maintenance issues like nonworking TVs, stuck bathroom doors, and hard-to-open curtains.

Related guest reviews

8

Kacy

26 Oct 2025

·

Stayed 2 nights

The breakfast was great but need more options for cereal for kids. The beds were absolutely horrible. You would roll over and feel like the bed was going to break. Extremely tired because of no sleep from the bed

8

Jerry

2 Sept 2025

·

Stayed 1 night

Bathroom door in Room 303 needs the bottom cut off - it’s gotten wet at sometime and swelled preventing it from closing

10

Gay S

3 Nov 2025

·

Stayed 2 nights

Clean updated room. Very comfortable!

10

Jaynee

28 Jun 2025

·

Stayed 1 night

One of the better hotels in Brownwood. Beds are comfy and the A/C works great. Hotel is quiet

8

Benny

6 Nov 2025

·

Stayed 1 night

Air conditioner very loud. Room key keyed wrong. Wouldn’t open door. Had to go back to front desk and get someone to come look at it. Then wait for them go back down and rekey it.

8

DavidorAngela

20 Aug 2025

·

Stayed 1 night

The staff was amazing. They were so kind and engaging with our daughter! Everything was clean but room smelled of mold. The beds were not great and my bed sounded like it would break in half every time I rolled I er

6

Angela

9 Nov 2025

·

Stayed 1 night

Tv didn’t work, had to switch rooms, then they gave me an adjoining room, so had to switch again. The staff was nice, just not a great experience.

6

Shayla

28 Sept 2025

·

Stayed 1 night

Pretty good, ac unit was so loud it sounded like a train coming through.

10

Gesine

23 Nov 2025

·

Stayed 1 night

Super clean. Spacious room. Friendly and accommodating front desk staff. No funky smell in the hallways.

10

Ben D

21 Jul 2025

·

Stayed 1 night

Large, clean room

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Service

Staff are widely described as friendly, helpful, and quick to resolve issues, with several shout-outs to front-desk teams. Still, some guests reported rude or inattentive interactions, rigid or delayed check-in or room moves, and breakfast being cleared before posted hours.

Related guest reviews

4

Darlyne

19 Dec 2024

·

Stayed 1 night

The Front Desk clerk was more interested in his phone conversation than checking me in.

4

Jacqueline

1 Apr 2025

·

Stayed 2 nights

Customer service was extremely rude and obnoxious, talking over me, when asked to explain why I was charged $75 pet fee when Expedia said $50. The woman was argumentative and completely out of line. They would not honor the amount on Expedia but that is not the reason I will not book here again.

10

Susan T

3 Nov 2024

·

Stayed 1 night

Good checkin but had a problem with the room and they got us moved quickly to another one so we could get to an engagement that we had to go to.

4

Randy

13 Oct 2025

·

Stayed 1 night

TV did not work in room--had to be moved to another room-went from king to 2 queens--booked an additional room on separate booking for next night-requested if we could stay in same room all three nights--front desk made a note on reservation---did nothing, had to pack up and leave hotel and then come back at 3pm for check-in time. Poor

10

Casey

3 Aug 2025

·

Stayed 3 nights

The staff were amazing. The service was top notch. Breakfast was really good. Would definitely recommend.

10

Amanda

16 Sept 2024

·

Stayed 2 nights

The staff was great especially TROY! He sent me a welcome text asked everyday while we were there of we needed anything. Breakfast was super awesome!! Pool was open even after summer days are over that was the best.

8

Ron

9 Mar 2025

·

Stayed 1 night

Overall the quick stay was fine. Only issue was breakfast was supposed to last till 10 on a Sunday and the staff was clearing out, putting up, and unplugging the food at 9:30-9:40. Had to ask for several things that they had taken and put away. If your breakfast is posted until 10am, leave it out for the customers until then. A group of firefighters staying at the hotel didn’t get much of anything because it was all put up.

10

Gesine

23 Nov 2025

·

Stayed 1 night

Super clean. Spacious room. Friendly and accommodating front desk staff. No funky smell in the hallways.

10

Jesmin

13 May 2024

·

Stayed 1 night

I was there for graduation and was treated courteously and staff went above and beyond to assist us with our needs.

10

Rebecca

3 Nov 2025

·

Stayed 1 night

Courteous staff. Clean rooms. Clean hallways. Lobby area was very inviting. Good breakfast. Everything you could want when you are away from home.

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Location

Location is convenient and central, with easy access to the university and nearby restaurants; several guests also found the property easy to reach. A few disliked the industrial surroundings.

Related guest reviews

10

Leslie

29 Dec 2025

·

Stayed 3 nights

Mostly clean, some rust in certain areas. Very quiet & easy to get to.

10

Jaynee

28 Jun 2025

·

Stayed 1 night

One of the better hotels in Brownwood. Beds are comfy and the A/C works great. Hotel is quiet

8

Rebecca

4 Aug 2025

·

Stayed 1 night

It was easy to get to, clean, and the staff was great.

8

Dalton

14 Oct 2025

·

Stayed 2 nights

We liked the convenience to the university. It was just a few minutes away. What we didn't like was the industrial neighborhood. For several blocks around the hotel, it looked like a truck convention. A beautiful lawn to walk the dog in would be nice.

10

Tim

2 Jul 2025

·

Stayed 1 night

Nice hotel with comfortable accommodations. Good choice of restaurants in the community.

10

roy

19 Jul 2025

·

Stayed 2 nights

We liked the central location. No glitches, the stay went smoothly.

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Dining

Breakfast receives frequent praise for quality and selection, with some calling it excellent. A few guests noted limited kid cereal options and instances of food being cleared before the posted end time or staff seeming curt near closing.

Related guest reviews

10

Suzanne

26 Apr 2025

·

Stayed 2 nights

This hotel is wonderful! Our room was so clean, and the bed was super comfortable with crisp, white bedding. The free breakfast was the best we’ve had at any hotel. Our stay was 10 out of 10!

8

Jesus

29 Dec 2022

·

Stayed 1 night

Very clean, well maintained building. Breakfast was varied and good tho I prefer bacon over sausage. Rates are a bit high. However it is a good choice within the Hilton Fam.

8

Kacy

26 Oct 2025

·

Stayed 2 nights

The breakfast was great but need more options for cereal for kids. The beds were absolutely horrible. You would roll over and feel like the bed was going to break. Extremely tired because of no sleep from the bed

10

Casey

3 Aug 2025

·

Stayed 3 nights

The staff were amazing. The service was top notch. Breakfast was really good. Would definitely recommend.

8

Robert

31 Jul 2025

·

Stayed 2 nights

Breakfast is okay. Fast food restaurants are close. Bed comfortable

8

Ron

9 Mar 2025

·

Stayed 1 night

Overall the quick stay was fine. Only issue was breakfast was supposed to last till 10 on a Sunday and the staff was clearing out, putting up, and unplugging the food at 9:30-9:40. Had to ask for several things that they had taken and put away. If your breakfast is posted until 10am, leave it out for the customers until then. A group of firefighters staying at the hotel didn’t get much of anything because it was all put up.

10

Carole

10 Sept 2023

·

Stayed 1 night

Very clean hotel and rooms. Nice breakfast. Ptofessional staff

10

Martha

7 May 2025

·

Stayed 1 night

Very clean and staff was very friendly at check in and check out...lady at breakfast lane not to friendly bcuz they were closing

10

Jessica

9 Jul 2023

·

Stayed 1 night

Our stay was very comfortable and the breakfast was delicious. Very satisfied. Definitely do recommend.

10

Rebecca

3 Nov 2025

·

Stayed 1 night

Courteous staff. Clean rooms. Clean hallways. Lobby area was very inviting. Good breakfast. Everything you could want when you are away from home.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$124
March	US$136
April	US$137
May	US$155
June	US$168
July	US$157
August	US$146
September	US$135
October	US$138
November	US$128
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2	3
4 $154	5 $186	6 $186	7 $175	8 $165	9 $192	10 $166
11 $154	12 $185	13	14 $224	15 $206	16 $179	17 $192
18 $153	19 $173	20 $183	21 $184	22 $174	23 $198	24 $192
25 $145	26 $177	27 $187	28 $187	29 $171	30 $186	31 $191

Hampton Inn Brownwood

Prices for Hampton Inn Brownwood

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds

Room, 2 Queen Beds

Studio, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Room, 1 King Bed (With Work Area)

Room, 1 King Bed, Accessible

Guest reviews of Hampton Inn Brownwood

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Brownwood

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $186	21 $173	22 $172	23	24 $168	25	26 $173
27 $154	28 $172	29 $172	30 $169