Extended Stay America Suites - Dallas - Plano

It took a long time to get assistance from the front desk it seemed like they were hiding to avoid customers. The bathroom shower was not clean and there was only scolding hot water no cold water. The elevator smells like cigarettes.

room was dirty and had a smell like standing water - really stunk. the until had a small kitchen and had No fork for me to eat my meal - kitchen was completely bare. Next door neighbors were fighting and sounded like the walls were paper think. Breakfast is muffins you'd see is a highway gas station. Won't return.

Very dirty and cockroaches in the room. Nasty

Worst hotel we’ve ever stayed at. Terrible customer service. No one to check you in after 11pm. Rooms smell and beds are uncomfortable. Trash all over the property and in the staircases. No one cares. No hair dryers and no basic shampoo and shower gel. Carpets and hallways are full of trash. Would never stay here again.

Everything was good