Name: Residence Inn by Marriott Dallas Plano/Legacy
Address: 5001 Whitestone Lane, Legacy Park, Plano, Texas, United States of America, Plano, Collin County, US
Price range: $90–$162 per night
Rating: 8.7

What guests think

At Residence Inn by Marriott Dallas Plano/Legacy, guests often highlight friendly, accommodating staff and spacious suite-style rooms with kitchens, while several note dated decor and occasional maintenance or odor issues alongside mixed experiences with the outdoor pool and breakfast crowds.

The location is widely described as convenient to dining and area attractions, and many find the property quiet. A few guests reported delays at check-in or issues like thin sofa-bed mattresses and older bathroom fixtures. Overall, you can expect a comfortable stay in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool drew repeated complaints for closures (including weather-related) and not being heated, and one review noted cleanliness issues. Some guests also praised the amenities overall.

Related guest reviews

6

Bonnie

Apr 24, 2024

·

Stayed 2 nights

The location is great and the rate very reasonable, especially with breakfast included and free parking. However, the rooms need a refresh. The window screens were broken and dirty, the carpets a bit musty, the towels rough, and some of the outlets didn’t work. The room was spacious, the bed was comfortable and the tv and ac worked. All in all it was ok and for my purposes worked well enough.

10

Serapio

Aug 6, 2023

·

Stayed 1 night

Overall good. The property is beautiful and the amenities too. Enjoyed the variety of restaurants providing different cultural cuisine located nearby. The hotel staff is very friendly while ensuring customer satisfaction. Definitely will book again!

4

Chris

Jun 21, 2023

·

Stayed 2 nights

We chose this hotel because of the outdoor pool and it's location. When we checked in we were told the pool is closed and would likely be closed tomorrow also. Closed because of rain?! I was told at 9:00am the next day they should know in 2 hours when maintenance guys comes in? I checked again around noon and was told another 2 hours maybe!?! This forced us to change our plans for the day! VERY DISSAPOINTING

10

Hoa

Jul 7, 2023

·

Stayed 2 nights

The pool and basketball court was clean..and staff had excellent customer service.

8

Loree

Sep 19, 2024

·

Stayed 1 night

The room was amazing! Getting to the room was not as great. We arrived about 9:30 so it was dark and we had to drive around back to park. The parking was very near an entry door. I’m sure if we would have arrive in the daytime or even left after day break, we would have felt better. We were not scared just very observant.

10

Matt

Oct 6, 2024

·

Stayed 2 nights

If you have allergies and/or chemical sensitivities like my family and I, this is a perfect fit with their Pure (hypoallergenic) program! Very friendly and accommodating staff as well!

10

Darima

Apr 11, 2024

·

Stayed 6 nights

there was a smoking smell in the room. the pool was not heated and closed

10

Jason

Sep 3, 2023

·

Stayed 1 night

Nice property. Cool AC, and great beds.

6

Candice

Jun 22, 2024

·

Stayed 1 night

The room had a slight smell of mold, the pool area wasn’t clean, and the pictures of the room size were deceiving.

2

Chris

Jun 18, 2023

·

Stayed 2 nights

One reason we chose this hotel was because the outdoor pool. When we checked in we were told pool was closed because of recent rain and may also be closed the next day! I checked at 9:00am and 12:00 the next day. Both times I was told “we should know in about 2 hours”. Not sure if it ever opened but it forced us to change our plans! Also bed was hard!

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Cleanliness

Many guests found rooms clean, but several reported odors, dirty bathrooms or linens, and occasional housekeeping misses.

Related guest reviews

6

Ilana

Dec 8, 2024

·

Stayed 1 night

Room was spacious, comfortable but a little dated. Toilet did not flush great. There was a spider web in the bathroom. Breakfast was pretty good. Liked that there were gluten-free muffins!

8

Norliza

Sep 2, 2025

·

Stayed 1 night

Stayed here for a night. Staff were very friendly. The rooms are big and clean.

6

Mahesh

Feb 14, 2024

·

Stayed 1 night

Old and smelly , roof leak patches not worth the money spent

10

David

Nov 5, 2025

·

Stayed 3 nights

Very clean room, just a little too much furniture for my taste. The front staff was kind and professional and catered to our needs. The breakfast was hot and delicious with good choices for adults and kids alike. The breakfast staff which included Wendy was so nice and attentive to the cleanliness and that there was sufficient food for the guests. Coffee was good too.

6

mohammad

Sep 9, 2023

·

Stayed 2 nights

Bathroom dirty, room was smelling bad, linen had to be orderd and sofa bed had stains. Room had to changed.

2

Clairexe

Aug 24, 2025

·

Stayed 3 nights

Mattress was filthy hotel has a bad smell

2

Francine

Mar 24, 2025

·

Stayed 2 nights

The only complaint I have about this hotel was it smelled like marijuana in the hallways, breakfast selection could be better and lastly, they failed to remove a big air purifier machine that was sitting on top of the dining table inside the room

10

Regina

May 25, 2024

·

Stayed 1 night

I was very impressed with the size of the rooms. The fact each had its own bathroom was a definite plus. It was very clean and quiet. Would definitely recommend it and would stay there again.

10

Mohammed

Dec 26, 2022

·

Stayed 19,351 nights

Great location, clean, nice staff.

8

Nadia

Jan 9, 2025

·

Stayed 4 nights

I had a great stay at the Residence Inn. The staff was friendly, and everything was clean. While the room felt a bit dated, it was well-maintained and comfortable.

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Rooms

Suites are spacious and comfortable, with kitchens and separate bedrooms appreciated by many. However, decor and fixtures feel dated, with some maintenance issues and poor-quality sofa beds noted.

Related guest reviews

6

Bonnie

Apr 24, 2024

·

Stayed 2 nights

The location is great and the rate very reasonable, especially with breakfast included and free parking. However, the rooms need a refresh. The window screens were broken and dirty, the carpets a bit musty, the towels rough, and some of the outlets didn’t work. The room was spacious, the bed was comfortable and the tv and ac worked. All in all it was ok and for my purposes worked well enough.

8

Norliza

Sep 2, 2025

·

Stayed 1 night

Stayed here for a night. Staff were very friendly. The rooms are big and clean.

10

Dian

May 14, 2025

·

Stayed 4 nights

The staff were helpful and friendly. The rooms were pretty big and spacious.

2

Thomas

Oct 13, 2024

·

Stayed 1 night

We arrived at the property at 4:30pm and we were informed the room wasn’t ready for another hour. I had to change and do my makeup in the restroom. 30 minutes later we got a room but not the one I booked. Instead of a queen size bed we got a double bed. Our daughter slept on the sofa bed, that was horrible, the mattress was so thin she couldn’t sleep on it. We will not return to that hotel.

10

Catherine

Jun 12, 2023

·

Stayed 2 nights

The mattress on the sofa-bed was ancient! BUT- can I give a shout out to Joel working the breakfast area. Saturday morning we got back from our race a little past breakfast cutoff and he was just the most super nice person. He could see we were hot and tired and I know he just wanted to get stuff cleaned up, but instead of saying NOPE you missed out he tried very hard to scrape up something for us. His attitude was A+

8

Gwendolyn

Feb 18, 2025

·

Stayed 4 nights

We booked the 2 br/ 2 bath unit. It was HUGE. The two bedrooms/bathrooms were on either side of the spacious open kitchen/dining room/living room area. There was even a gas fireplace and 3 large screen TV’s. The kitchen was well stocked with plates, glasses, etc. The only negative was the esthetic. Appliances didn’t match and the cabinets really needed updating. Everything was squeaky clean and beds were uber comfy. However, we booked and really needed roll in / walk in showers as we are both elderly. But both bathrooms had tubs. Overall we will definitely stay here again.

10

Aliya

Oct 13, 2024

·

Stayed 2 nights

I loved the kitchenette and that the bedroom was separate.

10

Regina

May 25, 2024

·

Stayed 1 night

I was very impressed with the size of the rooms. The fact each had its own bathroom was a definite plus. It was very clean and quiet. Would definitely recommend it and would stay there again.

8

Nadia

Jan 9, 2025

·

Stayed 4 nights

I had a great stay at the Residence Inn. The staff was friendly, and everything was clean. While the room felt a bit dated, it was well-maintained and comfortable.

10

Glenda

Jul 19, 2024

·

Stayed 2 nights

The hotel and amenities overall were excellent however the rooms need some renovation. The counters were beautiful but the cabinets appear to only have been painted over several times and are in poor condition. The bathtub and surround, toilet are in desperate need of an update. It felt icky.

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Service

Staff are widely praised as friendly, accommodating, and responsive, with several shout-outs to front-desk and breakfast teams. A few guests noted communication problems, delays at check-in, or difficulty reaching management.

Related guest reviews

10

Mark

Sep 17, 2024

·

Stayed 1 night

The staff is outstanding, especially Caroline

6

Jennifer

Jun 28, 2023

·

Caroline at the front desk was amazing. Hotel very outdated. Very hard workers but very little staff.

10

Richard

Sep 5, 2023

·

Stayed 2 nights

We are traveling from out of state. We accidently booked the wrong dates. After arriving late for Labor Day weekend, the Lady at the front desk was able to help me get a room for the night until we were able to speak with Expedia. Expedia helped us along with hotel to transfer the dates. I did have to go in the morning to the front desk and the Lady that was at the front desk Sunday morning was able to keep us in the same room for our stay so we didn't have to check out and back in. I also had to extend the stay on Tuesday and the Gentleman working the front desk was able to help and not move us rooms. The staff was so helpful and the ladies working the breakfast worked really hard keeping the food stocked during the weekend when there was a lot of people due to a soccer tournament. Good job to all and these two reasons is why I would stay here again.

10

Cody

Dec 9, 2024

·

Stayed 1 night

Friendly staff and clean and comfortable room!

10

Catherine

Jun 12, 2023

·

Stayed 2 nights

The mattress on the sofa-bed was ancient! BUT- can I give a shout out to Joel working the breakfast area. Saturday morning we got back from our race a little past breakfast cutoff and he was just the most super nice person. He could see we were hot and tired and I know he just wanted to get stuff cleaned up, but instead of saying NOPE you missed out he tried very hard to scrape up something for us. His attitude was A+

8

Fredrick

Jun 24, 2025

·

Stayed 3 nights

I enjoyed my stay at residence Inn and suites the clerk that checked us in was the most friendly,kind and patient person you can meet his facial expression stay the same with a smile feom checking me in to orher customers and he made everything easy even I took pictures od my room and bathroom and showed him his response was I'll get house keeping up right away and he did just what hw said and house keeping was very kind as well thank you for everything

10

Susan

Jun 18, 2023

·

Stayed 1 night

The woman who checked us in was extremely friendly and helpful.

10

David

Nov 5, 2025

·

Stayed 3 nights

Very clean room, just a little too much furniture for my taste. The front staff was kind and professional and catered to our needs. The breakfast was hot and delicious with good choices for adults and kids alike. The breakfast staff which included Wendy was so nice and attentive to the cleanliness and that there was sufficient food for the guests. Coffee was good too.

2

Troy

Jul 25, 2025

·

Stayed 2 nights

We have never had a residence in charge us for pets. If you check amenities in the filters on hotels.com it comes up as pet friendly. You get to the hotel and you find out you get a fee almost as much as the room. I can get on board for a deposit that can be refunded but a charge - I am paying for someone else’s problem pet or cleaning fees. We have reached out to the manager but she is never at work and never returns calls. Just a surprise charge on the bill. $150.

10

Sergio

Sep 4, 2025

·

Stayed 2 nights

Staff was beyond helpful. They really took care of us. We had booked multiple night but after first day our soccer tournament got canceled due to weather and they helped up cancel our booking so we could return home. Will definitely be staying here for next tournament

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Location

Many guests found the location convenient to restaurants, grocery stores, and area attractions, and several mentioned a quiet neighborhood. A few felt the area lacked charm or nearby shopping.

Related guest reviews

8

Peter

Nov 10, 2024

·

Stayed 1 night

It's a perfectly nice place to stay if you need to go to Plano. Its just not a charming area.

10

James

Jul 12, 2024

·

Stayed 6 nights

Really excellent all-around location and would recommend staying here for anyone.

8

Jerald

May 12, 2025

·

Stayed 4 nights

It was a good location. Close to lots of restaurants and a great grocery store with ready meat food. Parks nearby for hiking not far from downtown. The place itself is tired and needs to be remodeled a bit. That needs just fine.

10

Dawood Shafi

Jul 25, 2024

·

Stayed 2 nights

Place is surrounded by fun filled attractions

10

Jonathan

Sep 7, 2024

·

Stayed 1 night

Great place to stay. Centrally located

10

Sherri

Oct 2, 2024

·

Stayed 1 night

It’s right across the street from my sons one bedroom one bath apartment so it’s very convenient

10

Mohammed

Dec 26, 2022

·

Stayed 19,351 nights

Great location, clean, nice staff.

10

Lori

Apr 3, 2023

·

Stayed 2 nights

The bed was so comfortable!! We loved that HEB was around the corner to get food to cook in the room, and other eatery’s super close by too. Front desk was so personable and not just what’s your name and hand you your cards. Breakfast was ok but it is free. We would definitely stay again!

8

Fonda

Mar 6, 2025

·

Stayed 1 night

Good location

8

HARI

May 14, 2023

·

Stayed 1 night

Shopping areas are not available

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Dining

Breakfast is frequently described as hot, decent, and kept stocked by attentive staff. However, several reviews cite limited selection, overcrowding, and empty trays during peak times.

Related guest reviews

6

Ilana

Dec 8, 2024

·

Stayed 1 night

Room was spacious, comfortable but a little dated. Toilet did not flush great. There was a spider web in the bathroom. Breakfast was pretty good. Liked that there were gluten-free muffins!

10

Jamie

May 30, 2023

·

Stayed 1 night

In town for a softball tournament. Room was very spacious and nice. Didn’t have bedding for the pull out, but called the front office and they had it delivered. Breakfast was good. Great location. Will stay again.

10

Richard

Sep 5, 2023

·

Stayed 2 nights

We are traveling from out of state. We accidently booked the wrong dates. After arriving late for Labor Day weekend, the Lady at the front desk was able to help me get a room for the night until we were able to speak with Expedia. Expedia helped us along with hotel to transfer the dates. I did have to go in the morning to the front desk and the Lady that was at the front desk Sunday morning was able to keep us in the same room for our stay so we didn't have to check out and back in. I also had to extend the stay on Tuesday and the Gentleman working the front desk was able to help and not move us rooms. The staff was so helpful and the ladies working the breakfast worked really hard keeping the food stocked during the weekend when there was a lot of people due to a soccer tournament. Good job to all and these two reasons is why I would stay here again.

2

cheryl

Jun 6, 2023

·

Stayed 3 nights

Convenient location, limited breakfast menu, availability of tv stations very limited, property is old and needs a refresh

8

Brandon

Jun 26, 2023

·

Stayed 1 night

The room was great for a family. The neighborhood is very quiet. The only issue was that the breakfast room was completely overflowing with people and most of the food trays on the buffet were empty. We had to go to go a restaurant for breakfast.

10

David

Nov 5, 2025

·

Stayed 3 nights

Very clean room, just a little too much furniture for my taste. The front staff was kind and professional and catered to our needs. The breakfast was hot and delicious with good choices for adults and kids alike. The breakfast staff which included Wendy was so nice and attentive to the cleanliness and that there was sufficient food for the guests. Coffee was good too.

10

Deanna

Dec 3, 2022

·

Stayed 8 nights

Close to everything! Great room, great customer service. Hot breakfast. Room was clean. We will definitely stay here again.

2

Francine

Mar 24, 2025

·

Stayed 2 nights

The only complaint I have about this hotel was it smelled like marijuana in the hallways, breakfast selection could be better and lastly, they failed to remove a big air purifier machine that was sitting on top of the dining table inside the room

10

Lori

Apr 3, 2023

·

Stayed 2 nights

The bed was so comfortable!! We loved that HEB was around the corner to get food to cook in the room, and other eatery’s super close by too. Front desk was so personable and not just what’s your name and hand you your cards. Breakfast was ok but it is free. We would definitely stay again!

10

Tim

Jul 26, 2024

·

Stayed 1 night

Great place to stay on my way to see my mom in San Antonio. Very nice staff and decent breakfast. Will not use Expedia to book ever again though.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$101
March	$109
April	$118
May	$118
June	$118
July	$114
August	$103
September	$110
October	$121
November	$112
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $111	3 $107
4 $102	5 $101	6 $110	7 $135	8 $120	9 $157	10 $159
11 $99	12 $101	13 $119	14 $100	15 $112	16 $102	17 $100
18 $103	19 $111	20 $131	21 $110	22 $110	23 $129	24 $128
25 $101	26 $111	27 $121	28 $162	29 $131	30 $100	31 $102

Residence Inn by Marriott Dallas Plano/Legacy

Prices for Residence Inn by Marriott Dallas Plano/Legacy

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Suite, 1 Bedroom

Guest reviews of Residence Inn by Marriott Dallas Plano/Legacy

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Dallas Plano/Legacy

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $90	19 $95
20 $93	21 $96	22 $97	23 $97	24 $100	25 $95	26 $100
27 $95	28 $100	29 $100	30 $96