Days Inn by Wyndham Snyder

I was upset that the maid had entered my room before I checked out and was stripping my bed while my purse and wallet were sitting right there. It was only 9am. There is no front desk staff, just a kiosk which was ok when I checked in at midnight but the Continental breakfast was not good at all.

There were no employees nor attendants on site. When I arrived, I had to check in at a computer screen (very much like one does for an international flight). The person behind the screen was nice enough, but the quality of the audio was bad - it was difficult to understand the person on the zoom call (not withstanding their accent). The computer scanned my driver's license and took a photo of me (I am very concerned about this - what does Day's Inn do with my photo? Do they delete it? Do they hold onto it indefinitely? I can't imagine that this is even legal. Also, it was clear from this self-check-in procedure, that Day's Inn is trying to save money by cutting back on their employees. I don't see this as a good business plan for the future - at least not for me, as I will no longer patronize this business. Eliminating humans from the motel is not a good look for the company, nor is it efficient. I hope that Day's Inn will discontinue this horrendous and short-sighted practice. In addition, when I asked the person behind the computer screen if there would be an actual employee in the office when I checked out the next day, he said that he would be there in person. Of course, he was not. I had to deal with another person behind the screen on the zoom call. It didn't help matters that a Day's Inn virtual employee lied to me. Not a great business model. How can I ever trust Day's Inn again? I certainly will share my negative experience with my peers and colleagues.

Older hotel not in the best shape

Pool was drained. Propertboutside was dirty and not well maintained. Room itself was pretty clean. Bed was comfortable.

No desk chair, no coffee cups, pool was dirty, didnt get the ground floor rooms we asked for, robot person in screen checking you in - wasnt paying total attention to what you were needing