Name: Candlewood Suites Tyler by IHG
Address: 315 East Rieck Road, Tyler, Texas, United States of America, Tyler, Texas, US
Price range: US$70–US$109 per night
Rating: 8.03

What guests think

At Candlewood Suites Tyler by IHG, travellers highlight apartment-style rooms with full kitchens and comfortable beds, while noting that breakfast is not provided and occasional maintenance or cleanliness issues can affect the experience.

Service is frequently praised as friendly and accommodating, though some guests encountered booking or room assignment problems and, in a few cases, unprofessional behavior. The area is quiet and convenient, with restaurants and a park reachable on foot. Expect a practical, long-stay experience suited to self-sufficient travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no breakfast or on-site restaurant, no porte cochere for loading, and no common ice machine. Some reported renovations and maintenance issues in shared areas, including unreliable card readers.

Related guest reviews

2

Celinda

10 Apr 2024

·

Stayed 1 night

Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again

4

Ronald

12 Jul 2023

·

Stayed 1 night

Terrible facility. Room smelled moldy. Hallways stink from all the cooking in rooms. Place feels like a transient house. No ice available for guests. Rooms have ice maker in freezer, but no ice there already.

8

Laurenn

22 May 2024

·

Stayed 3 nights

We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.

8

Joe

13 Aug 2025

·

Stayed 1 night

No breakfast offered here.

6

Dustin

2 Mar 2025

·

Stayed 1 night

Just a very basic place to sleep.

6

KEITH

3 Nov 2023

·

Stayed 1 night

The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct

2

Leslie

23 Oct 2023

·

Stayed 1 night

The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location

6

Darby

26 May 2022

·

Stayed 1 night

Renovations going on, not that big of a deal. The common areas make you think oh no, but the room itself was nice. Not a lot of amenities but overall it works and rooms are clean. I prefer apartment style hotels so I’d rather stay here than a 5 star regular room.

8

Clark

8 Mar 2025

·

Stayed 2 nights

No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .

6

Leisa

19 May 2024

·

Stayed 1 night

Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.

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Cleanliness

Many guests found rooms clean, but feedback is inconsistent. Several mention odors or pests (including roaches) and occasional housekeeping lapses.

Related guest reviews

10

Doyle

8 May 2023

·

Stayed 1 night

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!

10

Michael

4 Jun 2025

·

Stayed 1 night

Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.

10

Elissa

29 Nov 2024

·

Stayed 2 nights

Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.

4

Ronald

12 Jul 2023

·

Stayed 1 night

Terrible facility. Room smelled moldy. Hallways stink from all the cooking in rooms. Place feels like a transient house. No ice available for guests. Rooms have ice maker in freezer, but no ice there already.

10

Federico

9 May 2024

·

Stayed 1 night

Clean hotel and friendly staff

2

Victoria

11 Feb 2023

·

Stayed 3 nights

This place seemed to be alright. Sadly, it has a roach infestation that - after checking in - I saw was a consistent problem in other reviews. I was able to get a full refund, however, after killing about 3 of them in my room. (Careful if you are placed in Room 211. This room has previous reviews of roach infestation and they are still there.) Good luck! Excellent customer service from the front staff.

6

Felecia

21 Feb 2023

·

Stayed 2 nights

Location looks very clean but i came home with bug bites and that concerns me it was nothing that i could see but the bites are visible and annoying

8

Stacey

27 Apr 2025

·

Stayed 1 night

I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable

2

Leslie

23 Oct 2023

·

Stayed 1 night

The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location

4

Elijah

1 Dec 2024

·

Stayed 2 nights

Must be under new ownership, because the property is going downhill.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, apartment-style rooms with full kitchens and very comfortable beds are a frequent highlight. Downsides include small or nonworking TVs and a lack of USB outlets; overall style can feel basic.

Related guest reviews

10

Phillip

15 May 2025

·

Stayed 1 night

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities

10

Alexandria

20 Oct 2024

·

Stayed 2 nights

Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.

8

Colinda

18 Aug 2022

·

Stayed 1 night

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.

6

Dustin

2 Mar 2025

·

Stayed 1 night

Just a very basic place to sleep.

10

henry

30 Oct 2024

·

Stayed 14 nights

Quiet and convenient

8

Stacey

27 Apr 2025

·

Stayed 1 night

I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable

6

Ty

24 Mar 2025

·

Stayed 3 nights

They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.

10

Colinda

21 Jul 2022

·

Stayed 1 night

We come to town at least once a month and usually stay here. We like apartment style rooms and this place is affordable. Not a lot of amenities but we just need a place to sleep and bathe so it’s fine with us.

6

Darby

26 May 2022

·

Stayed 1 night

Renovations going on, not that big of a deal. The common areas make you think oh no, but the room itself was nice. Not a lot of amenities but overall it works and rooms are clean. I prefer apartment style hotels so I’d rather stay here than a 5 star regular room.

8

Clark

8 Mar 2025

·

Stayed 2 nights

No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .

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Service

Staff is widely described as friendly, helpful, and efficient, with quick check-ins. A few guests experienced reservation or room-type mix-ups and, in rare cases, rude behavior.

Related guest reviews

2

Dori

21 Aug 2025

·

Stayed 1 night

Did not have a room for us after booking online

10

Doyle

8 May 2023

·

Stayed 1 night

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!

10

Brandon

26 Nov 2024

·

Stayed 14 nights

Very great place to be they treat you like family

10

Joe

7 Sept 2024

·

Stayed 1 night

They checked me in quick.

2

Mykayla

19 May 2024

·

Stayed 1 night

The front desk lady is very rude and unprofessional.

10

Cody

6 Mar 2024

·

Stayed 1 night

Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.

6

Ty

24 Mar 2025

·

Stayed 3 nights

They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.

6

SUE

20 Apr 2025

·

Stayed 1 night

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.

8

Jeffery

28 Dec 2025

·

Stayed 1 night

The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.

10

laura

10 Aug 2025

·

Stayed 1 night

Staff was very welcoming and efficient. Will stay again

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AI-generated summary based on recent guest reviews

Location

Generally quiet and convenient, with restaurants and a park within a short walk. Many find it well placed for local activities.

Related guest reviews

10

Cody

6 Mar 2024

·

Stayed 1 night

Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.

6

KEITH

3 Nov 2023

·

Stayed 1 night

The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct

10

henry

30 Oct 2024

·

Stayed 14 nights

Quiet and convenient

10

Candice

16 Feb 2025

·

Stayed 2 nights

Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.

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Dining

No breakfast is provided and there is no on-site restaurant. Guests typically walk to nearby eateries.

Related guest reviews

8

Laurenn

22 May 2024

·

Stayed 3 nights

We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.

8

Joe

13 Aug 2025

·

Stayed 1 night

No breakfast offered here.

6

KEITH

3 Nov 2023

·

Stayed 1 night

The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct

2

Leslie

23 Oct 2023

·

Stayed 1 night

The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location

10

Candice

16 Feb 2025

·

Stayed 2 nights

Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.

8

Clark

8 Mar 2025

·

Stayed 2 nights

No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$82
March	US$78
April	US$88
May	US$83
June	US$84
July	US$85
August	US$80
September	US$93
October	US$89
November	US$89
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $93
20 $85	21 $83	22 $72	23 $70	24 $72	25 $76	26 $77
27 $70	28 $72	29 $76	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $97	3 $97
4 $70	5 $76	6 $76	7 $76	8 $76	9 $97	10 $97
11 $70	12 $76	13 $76	14 $76	15 $76	16 $84	17 $109
18 $75	19 $82	20 $82	21 $82	22 $82	23 $100	24 $100
25 $77	26 $82	27 $82	28 $82	29 $84	30 $104	31 $100

Candlewood Suites Tyler by IHG

Prices for Candlewood Suites Tyler by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Studio Suite

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Studio Suite, 2 Double Beds

Guest reviews of Candlewood Suites Tyler by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Tyler by IHG

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