Name: Best Western PLUS Cotton Tree Inn
Address: 1030 North 400 East, North Salt Lake, Utah, United States of America, North Salt Lake, Utah, US
Price range: US$113–US$180 per night
Rating: 8.55

What guests think

Across recent reviews, Best Western PLUS Cotton Tree Inn is praised for clean, comfortable rooms, friendly and accommodating staff, and a convenient location near the freeway, restaurants, and the airport, with many guests enjoying the free breakfast and pool.

Some guests note the property feels a bit dated, with occasional maintenance, HVAC, or rare hot water problems. Noise from neighboring rooms, pets, or the nearby freeway is mentioned at times. Overall, expect a comfortable, good-value stay with strong service and easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are popular, with several reviews praising cleanliness and late hours, though a few report closures or colder/older conditions. The fitness room is basic (one Peloton mentioned), and parking is easy.

Related guest reviews

10

Steve

24 Dec 2025

·

Stayed 1 night

Everything was great. Kids loved the pool

8

Heinz

11 Mar 2023

·

Stayed 1 night

Easy on and off to freeway. Pool and hot tub open late hours. Breakfast was good. Room was nice and quiet.

8

Neil

21 Oct 2025

·

Stayed 1 night

Reception staff was great; cleaning people were everywhere, lol. Room was clean, although the place is a bit dated. Breakfast - Coffee and yogurt machine were great. Easy to park. Safe neighborhood.

6

Kim

12 Oct 2025

·

Stayed 2 nights

The hotel is in a good area, there was plenty of parking, and it was quiet. However, the room had a musty smell and the AC filter hadn't been changed in a very long time. The pillows weren't too comfortable. The gym was ok, but missing necessary equipment, like free weights and mats. It could definitely use some upgrades.

6

Angel

21 Oct 2023

·

Stayed 2 nights

Pool was closed.

10

Mark

11 Jun 2024

·

Stayed 2 nights

The gym has a peloton

10

Keli

7 Sept 2024

·

Stayed 1 night

We stayed for a soccer tournament and the hotel was loaded with kids but the rooms were pretty sound proof. I love the pool was open until 11- most close at 10. The beds are very comfortable and the breakfast is pretty good.

8

Camille

17 Feb 2025

·

Stayed 1 night

Pool area was clean and relaxing.

6

Sara

15 Oct 2023

·

Stayed 2 nights

The first room wreaked of cigarettes and the pool was not available for use and there were needed repairs..

10

Shawn

1 Dec 2025

·

Stayed 2 nights

Free breakfast and a great pool!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and common areas, with housekeeping often praised. Some report lapses such as missed spots, odors, pests, or inconsistent servicing.

Related guest reviews

10

Tiffany

14 Dec 2025

·

Stayed 2 nights

Clean and updated

2

Albert

14 Jul 2025

·

Stayed 1 night

Cockroachs in our room., no hot water, television didn't work.

2

Nathan

16 May 2025

·

Stayed 2 nights

Showed up very late due to vehicle troubles. Staff was very kind and helpful. Got into a very nice looking room. Sadly the room was not cleaned. It was made to look clean, but was not. Drops of red or brown substances on the sheets, body hair. Jetted tub had animal hair and smelled as if the pet was washed in it. At 1:30 am changed my own sheets. Not very impressive showing for this hotel. Called the front desk and was not offered anything except new sheets to change. Very disappointed.

10

Lisa

1 Dec 2025

·

Stayed 1 night

Nice and clean room, friendly staff.

8

Barbara

17 Mar 2025

·

Stayed 1 night

The room was great but It wasn’t vacuumed around the edges or behind things and the chair was really dirty.

8

Marlene

31 Aug 2025

·

Stayed 1 night

They need to be more clean the romms

8

Craig

25 Oct 2025

·

Stayed 1 night

This stay was good, but we did wake up in the morning to find a bunch of sugar ants all over the dresser top and our box of Nilla Wafers. Informed the front desk as we departed. Room 121.

8

Ofa

27 Oct 2025

·

Stayed 4 nights

Housekeeping did a good job coming by each morning to replenish items. Thorough cleaning was done Friday.

10

Matt

16 Nov 2023

·

Stayed 2 nights

Fantastic stay. Wonderfully accommodating staff. Super clean and very nice premises. Thank you so much!!!

6

Debra

20 Jul 2025

·

Stayed 2 nights

Room had an order air conditioner’s fan was very loud and I had to ask a few times before I could get housekeeping to clean and replenish my room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many noting good beds and some updated suites with jetted tubs. Downsides include occasional HVAC or hot water issues, dated features or odors, and intermittent noise from neighbors or the freeway.

Related guest reviews

8

Kristine

4 May 2024

·

Stayed 1 night

A little dated but clean, staff was excellent.

8

Melissa

29 Jun 2024

·

Stayed here June 27th with my husband. Picked it for the location, easy off the highway. The included breakfast was good and had lots of options, cold and hot which was nice. We enjoyed the hot tub during our stay. The bed was comfortable and the room was nice. My only complaint would be that in the morning my shower was cold, and for the price we paid I expected a hot shower any time of the day. I likely would not come back because of this, as there are plenty of options around for the same price point.

10

Ronald

19 Sept 2025

·

Stayed 1 night

Clean quiet room. Short drive to SLC airport.

2

Tasha

19 Aug 2024

·

Stayed 2 nights

Paid extra for the in-room jetted tub and had no hot water. 2 days of cold showers. People sitting in the hall being loud until midnight. Kids running up and down the hall at 6 am echoed into the room. Tried putting a towel against the giant gap against the door but it didn't help much. Will not stay here again. Would have been better off camping or at my in-laws....

8

Jeffrey

25 Jun 2025

·

Stayed 1 night

AC didn't work right

10

Bethany

14 Jul 2023

·

Stayed 1 night

We had to have some unexpected vehicle repairs and the staff was very accommodating, letting us stay an hour later than checkout. Great customer service! Room smelled faintly of cigarette smoke when we arrived, but wasn’t too bad.

8

Helen

5 Aug 2025

·

Stayed 2 nights

The room was spacious and the beds were comfortable. Good breakfast. The only issue is that the hotel is sit in the middle of an intersection. Overall it’s a pretty good place to stay.

10

Jennifer

31 Oct 2024

·

Stayed 2 nights

I really enjoyed the overall quality of this hotel. Staff was friendly, all spaces were clean. I got a master sweet with the jetted tub. Room was beautiful the tub was amazing. Highly recommend

8

Sandi

1 Aug 2025

·

Stayed 1 night

Bed was great but a/c sounded like a dishwasher running all night. The breakfast was very good & tasty but no room to sit & eat so we went back to our room to eat.

10

Sherry

12 Oct 2024

·

Stayed 1 night

Excellent location. Bed and pillows were very comfortable.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many praising friendly, helpful, and accommodating staff who resolve issues and special requests. A few reviews cite inconsistent front-desk attitudes or strict checkout enforcement.

Related guest reviews

10

Shannon

4 Oct 2025

·

Stayed 1 night

We had a wedding at 3 p.m. and needed to have a place to prepare prior to the event. When I called that day to see if we might have an early check-in, the staff went above and beyond to find a way for us to check in early. Thank you! The room was clean, comfortable, and a great place to put our heads to rest after a wonderful wedding celebration. Thank you!

10

Ronald

16 Feb 2025

·

Stayed 2 nights

Great location, close to everything we wanted to do but outside the hustle and bustle. The staff was wonderful and offered ideas of things to do.

10

Bethany

14 Jul 2023

·

Stayed 1 night

We had to have some unexpected vehicle repairs and the staff was very accommodating, letting us stay an hour later than checkout. Great customer service! Room smelled faintly of cigarette smoke when we arrived, but wasn’t too bad.

10

Joni

4 Apr 2025

·

Stayed 3 nights

The staff in every department and level is stellar! Best I've experienced.

10

Ryo

29 Jul 2025

·

Stayed 3 nights

The front desk staff were always supportive. When i needed to print out some important docs, they helped me to print out quickly.

6

Daniella

11 Dec 2022

·

Stayed 1 night

I would only give 2 stars because of the aggressive housekeeping staff that kept trying to get me out of my room before 12:00 noon check out time, even after telling them that I would notify them when I was out of the room.. Mind you, I was on work calls all morning and was continuously interrupted. Then It was 12:30 as I was finishing up a work call and getting ready to finally leave when the manager and housekeeping staff member bang on my door reminding me for the fourth time that it was time to leave. This was the most aggressive I've seen to get someone out of their room.I also was told by management that there's not a grace period or late checkout? I worked for 2 hotel chains over 6 years and never came across a hotel that didn't extend a grace period or late check out whenever possible. This hotel wasn't even sold out or close to being full during my 1 night stay. Side note, I also noticed that both vending machines were not working. Outside of that, breakfast is okay and the room was a decent size. The room was clean and maintained. I'll probably just stick to staying at Holiday inn Express or Marriott because they're nicer/more understanding when it comes to check out time and won't send an entire team to get you out of the room when it's 12:01pm . Do better, Best Western.

4

Joseph

28 Oct 2024

·

Stayed 2 nights

Housekeeping and maintenance staff were over the top, unlike the front desk staff that was pretty rude and unattended. Had to call front desk for towels twice when I should have just poked my head out and asked the kind housekeeping stuff.

10

Meghan

4 Aug 2023

·

Stayed 1 night

We had exemplary service from Josh. We checked in at a busy time later at night and Josh was still able to provide fast, efficient, and friendly service. Thank you Josh!

10

Steven

6 Jan 2024

·

Stayed 1 night

The staff was awesome!

10

Dean G

27 Apr 2025

·

Stayed 1 night

Front desk was amazing!

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AI-generated summary based on recent guest reviews

Location

Convenient spot near I 15 with easy access to restaurants, Lagoon, and the SLC airport, making it practical for stopovers. Some mention freeway noise or tricky re entry to the freeway.

Related guest reviews

8

Deborah

21 Apr 2025

·

Stayed 1 night

Easy check in, convenient location

10

Ronald

16 Feb 2025

·

Stayed 2 nights

Great location, close to everything we wanted to do but outside the hustle and bustle. The staff was wonderful and offered ideas of things to do.

10

Ronald

19 Sept 2025

·

Stayed 1 night

Clean quiet room. Short drive to SLC airport.

10

Patricia

26 Oct 2024

·

Stayed 1 night

Very convenient for a typical one-night stay while traveling. Easy to access off highway and a quick ride into Salt Lake City in morning. Situated in commercial area with lots of fast food options. It was clean & comfortable.

10

James

6 Sept 2025

·

Stayed 3 nights

Very convenient to get on and off the highway from here. Several restaurants within easy walking distance.

10

Shelby

27 Sept 2024

·

Stayed 1 night

A nice place to stay. Easy access from highways. Lots of restaurants to choose from. Clean and a good breakfast that was included.

10

Cassandra

8 Sept 2024

·

Stayed 2 nights

Nice stay convenient to everywhere we needed to be

8

Shawn

16 Oct 2023

·

Stayed 1 night

This is right off i-15. There are a lot of places to eat close by. Would stay again.

10

Michelle

29 Sept 2024

·

Stayed 2 nights

Excellent stay. Hotel is close to the freeway so very convenient to go places.

8

Lori

8 Oct 2024

·

Stayed 1 night

The only real downside to this property is that getting back to the freeway is a bit of a hassle. Otherwise, it was clean, convenient, and reasonably priced.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety. Occasional downsides include limited seating at busy times or weak coffee.

Related guest reviews

10

Siyu

26 Jul 2023

·

Stayed 2 nights

Great experience! Convenient location. Love the breakfast.

10

Angela

16 Aug 2025

·

Stayed 1 night

Clean and quiet. Great breakfast!

10

Richard

12 Jul 2024

·

Stayed 1 night

Breakfast was really good.

10

Alexis

23 Aug 2025

·

Stayed 3 nights

We had a great stay. Staff were very friendly. Rooms were clean and comfortable. Great breakfast! Would stay again.

10

Barbara A

10 Sept 2025

·

Stayed 2 nights

This was very close to restaurants and it had a nice breakfast too.

10

Craig

16 Jul 2025

·

Stayed 1 night

Ideal position for our trip and needs. Good sleep, good breakfast and staff were very friendly.

8

Sandi

1 Aug 2025

·

Stayed 1 night

Bed was great but a/c sounded like a dishwasher running all night. The breakfast was very good & tasty but no room to sit & eat so we went back to our room to eat.

10

Yazmine

8 Mar 2025

·

Stayed 2 nights

Really enjoyed our stay. Excellent options for breakfast, family friendly, clean, quiet at night, well insulated, comfortable beds. Only drawback is the breakfast area has limited seating for bigger groups or multiple parties coming to breakfast at same time. One makeup towel had couple light streaks, not sure if it was just not cleaned throughly or someone’s hands when placing it were dirty, but all rest of towels and bedding were clean.

8

Joseph

10 Jun 2023

·

Stayed 1 night

Coffee was very bad at the breakfast.

10

Shawn

1 Dec 2025

·

Stayed 2 nights

Free breakfast and a great pool!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$108
March	US$118
April	US$136
May	US$160
June	US$152
July	US$136
August	US$147
September	US$129
October	US$126
November	US$118
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $167	17 $170	18 $170	19 $136
20 $117	21 $142	22 $159	23 $161	24 $176	25 $176	26 $113
27 $119	28 $132	29 $179	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $161	3 $132
4 $113	5 $141	6 $129	7 $144	8 $176	9 $179	10 $176
11 $176	12 $179	13 $179	14 $179	15 $179	16 $176	17 $180
18 $179	19 $179	20 $179	21 $180	22 $179	23 $179	24 $179
25 $179	26 $179	27 $179	28 $179	29 $179	30 $179	31 $179

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Refrigerator

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator (With Sofabed)

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

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