Name: Residence Inn by Marriott Salt Lake City Downtown
Address: 285 West Broadway, Rio Grande, Salt Lake City, Utah, United States of America, Salt Lake City, Salt Lake County, US
Price range: $121–$422 per night
Rating: 8.33

What guests think

Travellers describe Residence Inn by Marriott Salt Lake City Downtown as a centrally located, suite-style stay with notably friendly staff, generally well-liked breakfast, and spacious rooms that work well for families, though cleanliness and maintenance standards can be uneven.

Common drawbacks include pool closures, tight or paid parking, and occasional noise from thin walls or traffic. Several reviews also mention a nearby homeless presence and street activity around the park across the street. A practical pick for longer stays and families, with a few trade-offs to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available but can be tight or limited, with reports of fees; the outdoor pool is repeatedly reported closed or out of service, and the fitness room feels worn. Pet-friendly outdoor areas and some balconies are appreciated.

Related guest reviews

10

Brandi

Jul 25, 2023

·

Stayed 4 nights

The two bedroom with living room and kitchen was perfect for our family. AC was excellent and needed because it was hot in SLC. Pool was out of commission but looked lovely. Sad we couldn’t enjoy. Breakfast was great and the space was always clean and well kept. Beds were hard but did the job. Facility looked renovated. I would stay again especially for the price. It worked beautifully.

10

Gerald

Aug 28, 2023

·

Stayed 2 nights

Great place to stay. Wonderful breakfast. Loved the room/s. Beds were comfy. A/C worked well. In room phones didn’t work. No biggie with cell phones, but why are they still there? 1 of our 3 tv’s in our 2 bedroom suite didn’t work. We were offered to move rooms, but we didn’t want to do that. No biggie. Balcony was nice. One staff was unhelpful. We were told upon checking in that the pool was out of order for the entire weekend. He offered no apologies or discount. My kids were disappointed. Called the day after check out and was told they were still fixing the pool…it happens so the manager did give us a discount. Very happy. Would definitely stay there again.

10

Bryce

Sep 4, 2023

·

Stayed 1 night

Pool was out of service.

6

Paul

Feb 10, 2025

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Stayed 1 night

The room was nice but it was in a shady part of town, I had to walk across a poorly lighted parking lot to get to a second building where my room was. But the worst part of all to me was the fact they charge $10 for a parking pass yet but there parking lot was full so I had to park on the street.

10

Alison

Jul 20, 2025

·

Stayed 1 night

Everything was perfect, clean room and great parking garage.

4

Jonathan

Nov 23, 2023

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Stayed 1 night

Breakfast was amazing. Gym was rundown filthy and OLD

8

Scott R

Sep 18, 2025

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Stayed 1 night

The location is excellent for getting around town. The fitness room could use some attention but overall, the property is good. We would return.

2

Michael

Jul 23, 2023

·

Stayed 1 night

General manager has zero class. Poop in pool upon arrival, terrible customer service directly from the Gm. Will never return here

10

nathaniel

May 16, 2025

·

Stayed 1 night

The hotel staff here was great. I stayed here one night as it was the halfway point during my cross country move. When I arrived in my 22' box truck, the staff walked out front and showed me where I'd be able to park without getting towed, which was super helpful. I was traveling with two pets (dog and cat) and they only charged me for one. There were pet potty stations throughout the property, which I really appreciated. The room was clean, spacious, comfortable, and everything worked. Checkin/ out was quick and simple. Best of all, this hotel is in a great location which made it super convenient for finding dinner (I really didn't want to drive a giant moving truck around to find a place to eat). Highly recommend to anyone traveling with pets and kids!

10

Melissa

Jul 18, 2025

·

Stayed 1 night

Needs more parking. We got the last spot at 11pm not sure what we would have done otherwise! No other issues at all.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but multiple reviews cite dirty carpets, stained or unchanged bedding, and worn common areas needing deeper cleaning. Housekeeping consistency varies.

Related guest reviews

10

Cynthia

Jan 2, 2024

·

Stayed 2 nights

Good clean hotel.

10

Mario

Apr 19, 2025

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Stayed 1 night

Our room needs some minor repairs and some areas weren’t cleaned. Overall a great place to stay

8

Sarah

Jun 16, 2024

·

Stayed 2 nights

The outside of the hotel is clean and safe. The inside condition is fair. The walls and floors need deep cleaning. The hotel is in a good area of town, and restaurants/shopping are in walking distance.

2

Eknadia

Oct 7, 2024

·

Stayed 5 nights

DO NOT STAY HERE . The hotel bedding had blood on it and there was cooked food in the cabinet. They did not clean my suite at all.

2

Adam

Apr 14, 2024

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Stayed 2 nights

Blood and pee in beds. Maybe bed bugs, dirty rooms. Poop on sheets. Completely filthy. Stayed 3 nights. No room service when requested. Called front seat and room service over and over with no answer. No bedding or sheets for pull out bed. Talked with front desk they apologized but didn’t offer any help. List goes on and on

10

Mari

May 11, 2025

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Stayed 2 nights

We really enjoyed our 2 bedroom suite. Perfect for families. Place was quiet, clean, and felt safe. We will definitely stay here again.

10

Kimberly

Nov 1, 2025

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Stayed 1 night

Staff was very kind. I was able to check in early and get breakfast upon arrival. The room was clean and very spacious. Breakfast was delicious. Great location as well!

10

Brian

Nov 25, 2023

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Stayed 1 night

Very nice property with free parking. Rooms were clean but property starting to show its age. Area around is full of homeless - a problem for many large cities and SLC no exception.

10

Daisy

Jul 6, 2025

·

Stayed 1 night

Very spacious rooms, stayed in A 2 bedroom suite very clean.

6

calvin

Jul 4, 2025

·

Stayed 5 nights

The carpet was super dirty. My feet turned black from walking on it.

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Rooms

Suites are spacious and family-friendly with full kitchens and some balconies; many guests found beds comfortable. Downsides include thin walls and traffic noise, dated decor with maintenance problems (TVs, HVAC, plumbing), and occasionally unreliable Wi-Fi.

Related guest reviews

6

Annie

May 27, 2024

·

Stayed 1 night

Loved the space. The staff was friendly and helpful. Except the T.v was not working properly.

6

Yijin

May 9, 2025

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Stayed 7 nights

While the hotel was conveniently located, there were a few aspects of my stay that could be improved. I found the front desk staff to be somewhat distant and not particularly welcoming during check-in. The room was not very soundproof, and noise from neighboring guests late at night made it difficult to rest properly. Some of the in-room facilities seemed a bit outdated, and a few of the light bulbs were not functioning. I hope the hotel will consider addressing these issues to enhance future guest experiences.

10

Igor

Jul 24, 2025

·

Stayed 1 night

Suite was clean and spacious for our family of 6.

8

Jacki

Jun 4, 2025

·

Stayed 1 night

Breakfast was so good! Lots of variety, real eggs, oatmeal and waffle bar, fresh fruit and coffee, juice, milk, yogurt, bagels...breakfast was my second favorite part. My first favorite was the balcony off of each room. The king bed was very comfortable and the room was super spacious. Was not happy about paying 10$/day for parking-- there appeared to be plenty of parking so it was confusing why there should be an additional charge on top of the room rate. Overall, great location across from an open park with multiple breweries and restaurants within 0.5 miles. I would mostly likely stay again if I was in the area.

6

Sharon

Jan 2, 2025

·

Stayed 3 nights

The hotel was nice, the walls are paper thin… it was very loud. Who ever was staying one floor up. I could hear every footstep.. it was just loud inside the hotel, and the traffic noise was quite loud also

6

Olga

Aug 23, 2025

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Stayed 2 nights

It was not quite! Could hear the TV in the next room. Also, cleaning staff was cleaning the kick plate of the door at 10pm and we thought someone was trying to come into our room.

6

Sarah

Dec 2, 2024

·

Stayed 3 nights

Very disappointed in the condition of our unit, we looked out into another building so we had no view. The ceiling in the shower was peeling and crumbling. The ceiling in the living room had been touched up, but not painted the kitchen faucet was broken. The TV only allowed you to stream there was no cable. The comfort of the beds and pillows were terrible.

8

SYED IAN

Jul 8, 2025

·

Stayed 1 night

Check in was a breeze. Front desk was very helpful. Our room had a sofa bed. Mattress on sofa bed was absolutely the worst. Bedroom bed was nice. Bathroom door would not close all the way. Walking distance to many places in downtown. Breakfast was one of the best ive ever seen.

6

Jonathan

Nov 12, 2024

·

Stayed 3 nights

This hotel would've easily got 5 stars from me.... but they put me in room 232. So instead of a view of downtown, i got a face full of air conditioners at eye level. I just kept the curtains closed the whole time. Also the thermostat wasn't functioning. I could turn the AC on and the fan on and it wouldn't do anything. Even though there were 10 or so outside my window. It was 78 degrees at least the whole time. And the exhaust fan in the bathroom sounded like a dying animal. I'm confident any of the other rooms would be perfect. If they say you're in room 232, ask for another room.

8

Richard

Nov 30, 2024

·

Stayed 6 nights

Overall, nice hotel. It's a little on the older side and could use an upgrade. It's a pretty friendly hotel, so you'll see lots of furry friends there. Staff was fantastic. The Wi-Fi died on our last day, so that was inconvenient, but we survived. It was nice that this hotel was walking distance to lots of downtown attractions. Decent hotel breakfast. Good parking and includes a parkade, which was great and appreciated. We were in a suite, which was HUGE and would be perfect for family with kids. Windows are older, so they don't stop the noise all the great, but it was a fairly quiet area, so no major issues for us. The furnace is pretty loud.

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Service

Service is widely praised as friendly, accommodating, and proactive, with several mentions of staff going above and beyond. However, there are reports of unhelpful or rude interactions, delays obtaining rooms or supplies, and a few reservation or room-change issues.

Related guest reviews

10

Elizabeth

Aug 18, 2024

·

Stayed 3 nights

We were very happy with our stay. Our 1 bedroom suite was not ready when we checked in so we were upgraded to a 2 bedroom suite for no additional cost. It was clean, quiet, and spacious! The front staff was extremely friendly, especially Gerri! She was incredibly kind to all and had a fantastic sense of humor!

2

Brenny

Aug 20, 2023

·

Stayed 1 night

Do not book this hotel. They will NOT honor pre made reservations. There were 4 groups left WITHOUT hotel rooms the same night. All of us scrambling to find a room @ 7pm. Disgusting

4

Emily

Feb 22, 2025

·

Stayed 1 night

There were no blankets and pillows for the pullout bed in the room, when o called the front desk to ask for them, they told me I had to come to the front desk to come and get them. I had my two children in their PJs and it was late at night, we had to walk out of our building through a snowy parking lot at night to go get these items. I do not see why they cannot be stored in the rooms. No customer service about this matter. And there was no hot water for our showers! Less than 2 minutes into our showers in the morning, we lost all hot water and were then forced to finish in a very cold shower. Very unpleasant experience!

2

Junting

Jun 11, 2025

·

Stayed 1 night

Our room did not have hot water and the front desk didn’t switch us to another room until we visited them in person. They tried to fool us in the phone call said they ran out of the room and refused a refund. Very terrible experience

10

Masahiko

Oct 26, 2023

·

Stayed 6 nights

The staff of this hotel are all amazing. I would stay here again if I ever have the opportunity to come to Salt Lake City again, just based on their service.

10

jessica

Nov 24, 2024

·

Stayed 1 night

Gerri and Letta were amazing when it came to coming into the building to the very moment we left. It felt like family and it was such an amazing place. Will be staying here again.

6

Seriena

Apr 6, 2024

·

Stayed 1 night

The employees look like there just tired and done with there job. Late night front desk will sit there and make you come get your own stuff while they play on there phone. Other than that very clean!

6

Melanie

Sep 10, 2024

·

Stayed 2 nights

Check in is fast. But some of the staff were rude. They ignored my husband’s presence even tho he’s standing in front of the receptionist.

10

Justin

Sep 15, 2025

·

Stayed 2 nights

I’ve stayed at several Residence Inn properties, but this one stood out in a big way. The staff were very courteous. One of the staff even offered us his personal fan so we could have some white noise when sleeping. Top notch.

10

Kimberly

Nov 1, 2025

·

Stayed 1 night

Staff was very kind. I was able to check in early and get breakfast upon arrival. The room was clean and very spacious. Breakfast was delicious. Great location as well!

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Location

Central downtown location that is walkable to restaurants, venues, and transit. Some guests noted a nearby homeless presence and occasional street noise, though many still felt safe.

Related guest reviews

10

Ana

Sep 23, 2025

·

Stayed 1 night

Excellent location downtown SLC. Good breakfast options for different dietary needs

10

Gina

May 27, 2024

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Stayed 1 night

The hotel was just a few minutes drive from the train station, which is nice because the train arrived at 1:30am! There were plenty of breakfast choices too. I would definitely recommend this property to others.

10

william

Jun 4, 2024

·

Stayed 1 night

Great location in the heart of Salt Lake City

8

Pamela

Dec 2, 2024

·

Stayed 5 nights

I enjoyed a very pleasant stay at Residence Inn.The location was great with a little park nearby, and the staff was extremely accommodating. A comforfortable bed and the clean rooms made my time at the hotel a very restful visit. Thank you

8

Jacki

Jun 4, 2025

·

Stayed 1 night

Breakfast was so good! Lots of variety, real eggs, oatmeal and waffle bar, fresh fruit and coffee, juice, milk, yogurt, bagels...breakfast was my second favorite part. My first favorite was the balcony off of each room. The king bed was very comfortable and the room was super spacious. Was not happy about paying 10$/day for parking-- there appeared to be plenty of parking so it was confusing why there should be an additional charge on top of the room rate. Overall, great location across from an open park with multiple breweries and restaurants within 0.5 miles. I would mostly likely stay again if I was in the area.

10

Darren

Jun 17, 2023

·

Stayed 1 night

Easy check in and check out. Staff very friendly and helpful. Pet friendly and great location. Can walk to many restaurants and breweries. We stayed in a two bedroom suite. Plenty of room. Balcony was a plus. Nice dog park.

10

Brad

Jan 21, 2025

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Stayed 1 night

The hotel is in a great location - close to events and restaurants. The room was clean and comfortable. The breakfast was great, lots of different options. Friendly service. Will stay again.

8

Tim

Dec 12, 2023

·

Stayed 1 night

This is a very nice property. Very convenient to the medical facilities. Our room was excellent, very clean, quiet, comfortable and large. The outside was somewhat dirty, parking was very scarce. The breakfast was outstanding, food great, excellent variety, very clean, spacious breakfast room. Staff nice and accommodating.

10

Brian

Nov 25, 2023

·

Stayed 1 night

Very nice property with free parking. Rooms were clean but property starting to show its age. Area around is full of homeless - a problem for many large cities and SLC no exception.

8

Axel

May 10, 2023

·

Stayed 7 nights

The location next to Downtown is great. Everything is walkable from here. Breakfast is great. Staff is really nice and professional.

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Dining

Breakfast is broadly praised for variety and overall quality. Complaints include items being cold or dry, an early closing time, and limited healthier or non-dairy/gluten-free options.

Related guest reviews

10

Ana

Sep 23, 2025

·

Stayed 1 night

Excellent location downtown SLC. Good breakfast options for different dietary needs

10

Maritess

Sep 4, 2024

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Stayed 1 night

The hotel is really clean but there is just technical problem in the room wifi problem the technician was friendly. Some check in staff are not friendly.I dont like thier breakfast selection. I like the cleanliness in the hotel.

10

Mike

Nov 22, 2023

·

Stayed 1 night

We really like this hotel, room was very nice, clean and comfortable. Breakfast was ok, we prefer better cooked options then frozen eggs and sausage.

8

SYED IAN

Jul 8, 2025

·

Stayed 1 night

Check in was a breeze. Front desk was very helpful. Our room had a sofa bed. Mattress on sofa bed was absolutely the worst. Bedroom bed was nice. Bathroom door would not close all the way. Walking distance to many places in downtown. Breakfast was one of the best ive ever seen.

8

Patty

Jan 30, 2023

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Stayed 1 night

Everything was great with our stay except the breakfast. Eggs, Sausage and Potatoes were dry and not even warm. Asked why they were not even warm and did not get any help from person in the dining area. Very disappointing since this is something a guest pays for in their stay.

8

Tim

Dec 12, 2023

·

Stayed 1 night

This is a very nice property. Very convenient to the medical facilities. Our room was excellent, very clean, quiet, comfortable and large. The outside was somewhat dirty, parking was very scarce. The breakfast was outstanding, food great, excellent variety, very clean, spacious breakfast room. Staff nice and accommodating.

8

Göran

Mar 24, 2024

·

Stayed 2 nights

Breakfast was a joke.

10

Kimberly

Nov 1, 2025

·

Stayed 1 night

Staff was very kind. I was able to check in early and get breakfast upon arrival. The room was clean and very spacious. Breakfast was delicious. Great location as well!

8

Michael

Sep 10, 2024

·

Stayed 2 nights

Breakfast closes promptly at 9, nice stay.

10

Walter H Henderson

May 17, 2025

·

Stayed 1 night

Liked the variety of breakfast choices and the size of the room

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AI-generated summary based on recent guest reviews

Month	Average price
January	$137
February	$187
March	$183
April	$195
May	$276
June	$243
July	$196
August	$199
September	$244
October	$259
November	$133
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $268	19 $299
20 $180	21 $183	22 $326	23 $378	24 $326	25 $375	26 $233
27 $139	28 $168	29	30 $393

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $233
4 $121	5 $215	6 $422	7 $411	8 $276	9 $262	10 $261
11 $121	12 $130	13 $215	14 $210	15 $229	16 $238	17 $229
18 $126	19 $130	20 $233	21 $196	22 $276	23 $394	24
25 $126	26 $130	27 $135	28 $149	29 $121	30 $186	31 $252

Residence Inn by Marriott Salt Lake City Downtown

Prices for Residence Inn by Marriott Salt Lake City Downtown

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed

Suite, 2 Bedrooms

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Accessible, Tub)

Guest reviews of Residence Inn by Marriott Salt Lake City Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Salt Lake City Downtown

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