Name: Hampton Inn Norfolk/Chesapeake (Greenbrier Area)
Address: 701a Woodlake Dr, Virginia, United States of America, Chesapeake City County, US
Price range: US$112–US$267 per night
Rating: 8.38

What guests think

Hampton Inn Norfolk/Chesapeake (Greenbrier Area) earns frequent praise for genuinely friendly staff, a generally well-liked complimentary breakfast, and a convenient location, but reviews also note dated facilities with ongoing renovations and inconsistent maintenance.

Cleanliness feedback is mixed, with many rooms described as clean while others reported issues such as dirty linens or bathrooms. Rooms can feel compact, with several guests experiencing HVAC problems or poor sound insulation, especially in road-facing rooms. Expect warm service and convenience, with possible noise and HVAC trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note ongoing renovations; impact ranged from minor detours to visible construction. The pool receives positive mentions.

Related guest reviews

8

Valerie

7 Aug 2025

·

Stayed 4 nights

The staff was great! All of them. The facility needs some upgrades, but all around a nice place

8

Ruth

28 Jun 2025

·

Stayed 1 night

Hotel was under construction so there was some inconvenience but the room and staff was very nice.

10

Ashley

18 Jun 2024

·

Stayed 1 night

Loved the pool! Clean and quiet. My daughter had a blast!

10

Arrow

13 Apr 2025

·

Stayed 1 night

Just spent the night away from home. Hotel has some remodeling going on. Looks really nice didn't affect our stay at all.

10

Sierra

29 Jul 2023

·

Stayed 3 nights

The staff was extremely polite and helpful! The breakfast was delicious, and the pool was super fun!

10

Curtis

1 Jun 2024

·

Stayed 1 night

Easy check in and easy check out, elevators were a little sketchy but overall and enjoyable stay.

10

Jamie

30 Mar 2025

·

Stayed 1 night

It was a quick sleep and shower stay on the way to Norfolk cruise terminal. Great stay as usual for Hampton. The hotel is under construction/remodel and it’s obvious. It did not impact our stay in any way but we are also not picky people and go with the flow as long as it’s comfortable beds, hot showers and clean rooms. Will stay here again for our next cruise!

10

Eric

23 Jan 2023

·

Stayed 2 nights

Back parking lot poorly lite not enough parking !

10

Shakiyah

9 Jun 2025

·

Stayed 1 night

Easy parking

8

evan

11 Apr 2025

·

Stayed 5 nights

The first floor was being renovated. I had to walk around the outside of the building to get to my room. It rained the first 2 days i was there

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: many describe clean rooms and public areas, while others report dirty linens, hair in bathrooms, and occasional mold or caulk issues.

Related guest reviews

2

Deneen

27 Jul 2024

·

Stayed 1 night

Upon arriving into our room I found a pair of men’s underwear on the floor next to the bed. When entering the bathroom there was balled up toilet paper thrown on the bottom shelf near the sink.

10

Roy

2 Aug 2025

·

Stayed 1 night

Everyone was friendly room was clean

4

Jacquelyn

23 Jun 2024

·

Stayed 1 night

Linen was dirty, spots so over the blanket. Got another room and that was dirty. We ended up going to the store and bought cleaning supplies to clean the tub.

4

Joshlynn

3 Jun 2025

·

Stayed 2 nights

Breakfast staff was lovely friendly and accommodating. I complained sheets had blood on them, small nickel size spot. Was told possibly bed bugs, and housekeeping would take care of it. Housekeeping left stack clean towels only. In evening when I returned I called front desk and they said they would tell maintenance. Maintenance came a nice man brought a stack of sheets. It was obvious he was uncomfortable to enter which made sense. So I replaced the sheets myself. I looked for signs of bed bugs, didn’t see any. Upon checking out, I mentioned my experience again, I was told something would happen. Nothing happened. I always choose this location and hotel. Sadly this feels bad.

8

Lugenia

5 Nov 2023

·

Stayed 1 night

Hampton Inn has always been my go to place when we’re away from home. So there was no second thoughts when I decided to book here. My room was FILTHY. Dusty. Nasty pubic hair was on the toilet. Candy paper behind the bathroom door. So it’s evident that the floor wasn’t swept and definitely not mopped. Also, the ceiling above the tub/shower was moldy. This room had hotel pricing and a motel look. I expect a nice place to sleep when you’re paying close to $150 a night. Maybe management need to check behind housekeeping. Hampton Inn was very disappointing to us during this stay.

10

Langston

6 Nov 2025

·

Stayed 1 night

I didn't eat breakfast, but the room was clean. Check in was easy.

2

Samantha

9 Jun 2025

·

Stayed 3 nights

This property was disgusting. There were pubic hairs all over our shower right when we checked in. The window shades were broken and would pull down so our window stayed open and had to use pillows to block out the light. And the peep hole to our door was broken. I told the front desk staff and said we can move you to a different room. We were headed out to dinner so I said when we get back we’re pack and move. When we got back it was a new front desk lady and when I told her the situation she said “sorry I’m new, I don’t know what to do”

10

Michael

6 Aug 2025

·

Stayed 2 nights

Premise was extremely clean and inviting and staff was knowledgeable, friendly and courteous. I had no complaints.

10

Kerrie

13 Jul 2025

·

Stayed 1 night

We had an amazing stay! The staff were incredibly friendly and helpful, the room was spotless and comfortable, and the breakfast was delicious!!!

10

Michael

27 Dec 2025

·

Stayed 3 nights

Clean room. Staff friendly and courteous. Great breakfast.

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Rooms

Some rooms are compact, and several guests reported HVAC malfunctions or loud units. Road-facing rooms can be noisy, and decor feels dated in places.

Related guest reviews

6

Reynaldo

14 Jun 2025

·

Stayed 1 night

As compared to other hampton inns, this one is old and outdated

2

KIMBERLY

15 Sept 2024

·

Stayed 1 night

If you want a restful night’s sleep this is not the place. My son and I went to bed at 11pm in preparation for a soccer game. For hours cars/trucks drove by like it was a drag strip. I thought our window was open it was so loud! Now at 3am, a car alarm has been going off steadily for the past hour or so. I am typically a deep sleeper but this was so bad I actually went to the front desk to complain only to hear there was nothing they could do and I was welcome to leave…at 3am. On top of not being able to sleep, I was greeted with no-solution, no-remorse customer service. There was no offer to switch rooms…or a refund…(even after I asked). The only option was to leave. I asked for a manager’s card and will hopefully get some resolution, but this mom is exhausted, frustrated and not looking forward to a 5-hour drive tomorrow after consistently interrupted sleep.

10

Sandra

18 Aug 2025

·

Stayed 4 nights

Very clean but very very noisy from the traffic all night. We had to leave a day early because we were called home on an emergency.

8

WM

19 Oct 2025

·

Stayed 2 nights

It is very old property in need of renovation. Bathrooms not good.

4

Stuart

27 May 2025

·

Stayed 1 night

My review of the Hampton Inn in Norfolk Chesapeake Dysfunctional AC is loud and runs too hot or too cold Dirty AC unit and the bathroom is not the best Loud and squeaky bathroom exhaust fan The room is small and appears dated. The staff is friendly and helpful when you have a concern.

4

Lisa

15 Sept 2024

·

Stayed 1 night

The location, although convenient, sits a few feet from extremely busy highway. Traffic noise was constant throughout the night making it impossible to get any sleep.

8

Christopher

18 Oct 2025

·

Stayed 2 nights

This is a good hotel. Only thing I didn't like much was they gave me a room at the end of the hall. My room was literally about 20 ft. from a busy road. The traffic noise was constant. Otherwise, the hotel is good, it shouldn't have been built so close to a major roadway.

6

Christina

14 Apr 2025

·

Stayed 1 night

No working ac/heat/fan in room. Wall thermostat and floor unit in front of the window. Neither worked. I need some kind of fan and air flow in hotels to sleep. Too much hallway and outside noise. Also hard to get ready after showering in a hot room.

6

Harry

5 Jan 2025

·

Stayed 1 night

The heat was not working and had to change rooms.

6

Anna

20 Jun 2025

·

Stayed 1 night

Quick checkin, but it wasn't worth the price. The room was small and tge outside of the prooerty wasn't pristine or even close. Said it had an 8.0 rating. Not hardly

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Service

Service is widely praised as friendly, welcoming, and attentive across front desk and breakfast teams. A few guests reported rude interactions or slow or ineffective problem resolution.

Related guest reviews

10

Laura

9 May 2023

·

Stayed 2 nights

Our stay was awesome. The room was clean and the breakfast was delicious. I believe the person who checked us in was Brian. He was very helpful and checked us in quickly. All in all it was a great stay

10

Patricia

26 Jun 2025

·

Stayed 1 night

First impression is that the hotel needs some TLC and updating. However, from the minute I got to the counter to check in, I was pleasantly surprised. The staff is amazing! Every employee I encountered was welcoming and helpful. My room was clean, and breakfast had a great set up with plenty of choices. I travel a lot and for me this hotel was outstanding because of the staff. It can be a tricky world in the hotel business these days, but this hotel puts the focus where it is needed. Updates would make it perfect.

10

camelita

15 Aug 2025

·

Stayed 1 night

BRYAN at the front desk WAS SUPER AMAZING!!!! This guy has OFF THE CHAIN CUSTOMER SERVICE!!!!im hoping he is a manager, if he isn’t, HE SHOULD BE!!!👍🌹🌺 his professionalism, attitude, and superb customer service was top notch!!! The room was SUPER AMAZING!!!! SUPER CLEAN!!!! SUPER NEAT!!! THIS IS MY GO TO HOTEL!!!! Way to go Hampton Inn!!!

8

Mohammed

26 Jan 2025

·

Stayed 1 night

We have stayed here many times a year for decade. This is the first time we met two employees that were horrible to say the least. Nicole who gave us trouble at check in claiming we hadn’t paid when Expedia had also told us at 3pm she was canceling our reservation when we were there at 2:54pm. Made me pay all o we again using my credit card. When my wife asked about Karen’s who runs the breakfast there was stare and dead silence claiming she had no idea who that was. I came back down after consulting with Expedia and she brushed me off telling me she is done for the day. That’s when I met with Will and he was less than cordial and raised his voice. Well they both did. My wife wanted to check and leave so came back down again to meet Jennifer who took less than 3 seconds to look up account and confirm it was paid by Expedia and returned my credit card funds. Jennifer saved the day but I’m hoping to never see Nicole or Will. Thank You Jennifer. You made our visit turn corner to happiness

10

diana

19 Aug 2025

·

Stayed 1 night

Staff & breakfast were amazing

10

Robin

9 Aug 2025

·

Stayed 1 night

Good location. Staff excellent.

10

William

18 Sept 2024

·

Stayed 1 night

Convenient. The staff was very pleasant. The breakfast staff were cheerful and helpful. They were excellent!!!

6

Linda

9 Oct 2024

·

Stayed 1 night

I booked through a second party and had my confirmation for two rooms with me. The second room did not get booked through no fault of mine and the manager on duty was rude and not helpful. She said it was not her mistake and offered little help.

8

Heather

26 May 2025

·

Stayed 4 nights

Some of the staff was rude and unpersonable.

10

Carl

29 Sept 2024

·

Stayed 1 night

Great service.

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AI-generated summary based on recent guest reviews

Location

Convenient and central for shopping, restaurants, and I-64 access. Proximity to a busy road and nearby venues leads to notable traffic noise in some rooms.

Related guest reviews

6

Kenneth

19 Jan 2025

·

Stayed 1 night

Enjoyed the coffee service in the lobby. Room location very noisy with traffic! Loud cars, trucks and motorcycles until after 2:00 AM. Good breakfast. Lost money in the drink machine on the 4th floor. Notified the front desk and was told to contact the vending machine company. Really? For $3.00? Hotel should have a petty cash fund to reimburse guests up to $5.00. This should not be the responsibility of the guest! Hotel management should be responsible for having a plan in place to accommodate their guests. Probably will not stay at this location again.

4

Lisa

15 Sept 2024

·

Stayed 1 night

The location, although convenient, sits a few feet from extremely busy highway. Traffic noise was constant throughout the night making it impossible to get any sleep.

8

David

6 Jul 2024

·

Stayed 1 night

Very nice hotel and great location,

10

denise

12 Aug 2023

·

Stayed 2 nights

Location is great for shopping & restaurants. Easy to get to & fom on I64 interstate.

10

Robin

9 Aug 2025

·

Stayed 1 night

Good location. Staff excellent.

8

John

2 Oct 2023

·

Stayed 3 nights

It's a great location. Very central to the Tidewater area. Never mind the road construction. There's plenty of it! Try to get a room away from traffic noise. The rooms only filter out so much. Ours was small, but we had twin queens so.., Plenty of cable channels on the telly. The towels and bathroom supplies were a plenty and clean! You'll like that. The lobby has the best coffee choices and plenty of it. The complimentary breakfast was average for most hotels. Good, that's all I can say. Easy check in and out. You can use the app, or choose to talk to humans like we do. It was reasonable and we enjoyed our stay except one Sat morning at 6:30 am the dumpster truck came along and lasted 5 minutes of incredible noise outside our room. That was out only negative.

8

Christopher

18 Oct 2025

·

Stayed 2 nights

This is a good hotel. Only thing I didn't like much was they gave me a room at the end of the hall. My room was literally about 20 ft. from a busy road. The traffic noise was constant. Otherwise, the hotel is good, it shouldn't have been built so close to a major roadway.

8

Danielle

18 Aug 2024

·

Stayed 1 night

Very easy, convenient and accessible to the area that I had to get to.

10

Jacqueline

26 Sept 2025

·

Stayed 2 nights

Great staff. Rooms are perfect. Area central to most attractions. Great restaurants and shipping close by.

10

Nathaniel

25 Dec 2024

·

Stayed 2 nights

Its always a good stay. Nice rooms, breakfast , right off of 64. Plenty around it. Has everything. Very clean, maintained, quiet. Stay every time im in Chesapeake. Wawa across the street!

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Dining

Breakfast is frequently praised for variety and hot items, with attendants often going above and beyond. A few guests noted limited selection, labeling issues, or disappointing items.

Related guest reviews

8

Karen W

6 Oct 2024

·

Stayed 2 nights

My room was very stuffy and smelled like it had mold. The staff was very nice. I was really impressed with the breakfast service with Angel and Shaq. They went well above to make sure our experience was wonderful. When I wanted a waffle the mix came out needing stirring. Angel asked me to give her a moment. When I looked around Angel had made my waffle and delivered it to my table with everything I could possibly need with it. Her kindness made my day.

10

Richard

4 Sept 2025

·

Stayed 2 nights

Staff was friendly and helpful. Breakfast had a good selection of options. The room was nice, but had no real closet. There was no laundry bag in the room. Every thing worked in the room.

10

Tina

12 Feb 2025

·

Stayed 1 night

Love the daily breakfast.

6

Timothy

17 Dec 2024

·

Stayed 3 nights

The breakfast was boof

10

diana

19 Aug 2025

·

Stayed 1 night

Staff & breakfast were amazing

10

Ivan

4 Jul 2025

·

Stayed 2 nights

Very good location and amenities. Overall Service was great considering an obvious busy weekend for the staff. Kudos to the breakfast attendant who was on top of it while attending to requests from guests and kids on separate tables. Overall good experience and recommend for single travelers or families.

10

Emily

19 Feb 2023

·

Stayed 3 nights

The staff was very friendly. The breakfast was very good. I’d definitely stay there again!

10

Michael

27 Dec 2025

·

Stayed 3 nights

Clean room. Staff friendly and courteous. Great breakfast.

8

Shelia

10 Jan 2025

·

Stayed 2 nights

Everything was great except breakfast. Not a lot to choose from.

10

Catherine

20 Jun 2025

·

Stayed 2 nights

The breakfast staff was extremely helpful and gave above and beyond service

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$86
February	US$88
March	US$116
April	US$123
May	US$142
June	US$179
July	US$188
August	US$162
September	US$120
October	US$113
November	US$96
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $155	18	19 $198
20 $124	21 $142	22 $142	23 $146	24 $140	25	26 $267
27 $160	28 $130	29 $124	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $134	3 $134
4 $112	5 $117	6 $137	7 $137	8 $169	9 $234	10 $216
11 $125	12 $116	13 $116	14 $116	15 $116	16 $147	17 $147
18 $113	19 $116	20 $114	21 $114	22 $121	23 $150	24 $180
25 $116	26 $117	27 $118	28 $116	29 $116	30 $134	31 $137

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 1 Queen Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Norfolk/Chesapeake (Greenbrier Area)

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Prices for upcoming dates