Name: Hampton Inn & Suites Richmond/Virginia Center
Address: 1101 Technology Park Dr, Richmond, Virginia, United States of America, Richmond, Virginia, US
Price range: $118–$238 per night
Rating: 7.88

What guests think

At Hampton Inn & Suites Richmond/Virginia Center, travelers widely praise the attentive, responsive staff and convenient location near highways, shops, and restaurants, while ongoing renovations and maintenance issues, plus frequent pool and hot tub closures, affect the overall experience.

Rooms range from newly updated and comfortable to dated with faulty fixtures or equipment, and noise can vary. Cleanliness feedback is mixed, with many clean stays but some reports of odors, crumbs, or worn finishes. Breakfast is often described as good and hot, though some guests encountered limited or inconsistent options. Overall, expect helpful service and a convenient base, with some variability in facilities and rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations frequently limited facilities, with recurring pool and hot tub closures and reduced parking due to storage containers. Guests also noted occasional elevator or ice machine problems.

Related guest reviews

8

Tom

Nov 25, 2023

·

Stayed 1 night

There were quit a few shipping containers all over the parking lot.

2

Heather

Aug 5, 2024

·

Stayed 1 night

We chose this property, in large part, for the indoor pool. I received two messages from the property after booking. They told me things about the check in process and the restaurants available nearby. They did not, however, mention that they are renovating and the pool is closed. Someone else in my party checked in and found out the pool would not be available. It was far too late at that point for us to find another place to stay that had a working indoor pool. I sent a message to the hotel as soon as i was told about the issue with the pool. They never responded. I sent another message to the parent conpany, Hilton, and requested a response. No one ever got back to me. The room was not nearly nice enough to make up for the lack of promised ammenities and the poor communication from the staff cements that I would not stay there again and would not recommend it to others.

2

Molly

Jul 13, 2025

·

Stayed 2 nights

The property was under construction with limited parking. Construction continued until eight thirty at night. One of the elevators didn't work at all the other one only worked half the time. The air didn't work in the hallways, the stairwell, or the elevator. This is acceptable, when paying over two hundred dollars a night.

8

Mark

Mar 18, 2024

·

Seemed like they were doing renovations. So there was a lot of storage trailers consuming parking spaces. So parking was limited.

2

Michaelynn

Sep 14, 2024

·

Stayed 1 night

Wrong room from what was reserved Pool and hot tub were our of order.

10

Jeffery

Mar 20, 2025

·

Stayed 1 night

Very nice one night stay! Great little breakfast in the morning and the gym was clean and has everything you need for a good work out

8

Linda

Dec 23, 2023

·

Stayed 1 night

Everything was fine except for parking. Many spaces are filled with shipping containers because of renovation of the facility.

4

Allison

Nov 11, 2025

·

Stayed 2 nights

We booked this so we could use the hot tub but we were informed that the hot tub was broken when we got there and the pool area was closed

6

Ellen

Jan 1, 2024

·

Stayed 1 night

Older hotel, under renovation - smells funky, tv kept losing signal, ice machine didn’t work…

8

Paula

Jun 16, 2024

·

Stayed 1 night

The hotel is under much needed renovation, however we were disappointed that the pool and hot tub and laundry facilities were closed without warning. We did have a sink faucet in our room that was not installed, and even though we reported it, it was never repaired. Our room was very comfortable and clean and staff was very accommodating. Appears furniture in The breakfastroom is being replaced, and that is much needed... cushions on all seating were torn.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, but others reported crumbs, odors, worn finishes, and below-average upkeep.

Related guest reviews

6

Amanda

Oct 6, 2025

·

Stayed 1 night

Room was spacious but definitely in need of updating and a deeper clean. We had a pile of crumbs that had attracted ants and had to ask for a vacuum to clean it up. The room was also lacking extra bedding for the sofabed. It was a good location, and ok for one quick night stay but I wouldn’t recommend much more.

10

Hope

May 27, 2025

·

Stayed 1 night

Very clean!

10

Lynn

Jun 20, 2025

·

Stayed 1 night

Great staff, very clean rooms

4

Jason

Feb 1, 2024

·

Stayed 1 night

Property was under construction and rooms weren’t clean compared to other Hampton locations

10

Paula

Nov 28, 2023

·

Stayed 3 nights

The bathrooms need updating but otherwise was clean.

10

Dennis

Apr 27, 2025

·

Stayed 1 night

Friendly staff and clean room

6

Melissa

Mar 6, 2024

·

Stayed 1 night

Less than clean but an average hotel. Needs massive updating. Staff was super nice and welcoming. Very limited parking. Wall paper was peeling.

6

Jacqueline

Jul 22, 2023

·

Stayed 1 night

Below average cleanliness & very outdated

10

John

Aug 25, 2025

·

Stayed 2 nights

Great, clean property. Lots of restaurants nearby. Will definitely stay there next time we are in town.

10

Giselle

Nov 8, 2025

·

Stayed 1 night

Great customer service ( shout to to Corey) and the room was perfect! Very clean and had everything we needed for an overnight hut stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary from newly renovated and comfortable to dated with maintenance issues (TV, HVAC, shower doors), and bed comfort is inconsistent. Noise levels ranged from very quiet to disruptive due to groups in hallways.

Related guest reviews

4

mcleodd

Mar 16, 2025

·

Stayed 3 nights

My AC/Heating unit initially didn’t work and I had to get a fan from the front desk on night 1. My room didn’t have gave an ironing board so I had to call down. The blinds didn’t lower and the jacuzzi was out of order. There also was an abundance of loud teenagers racing up and down the halls. Additionally, the ask for a late check out was denied , despite being a diamond hilton memeber and all the issues. The only positive note was the kindness and professionalism of the front desk staff.

6

Amanda

Oct 6, 2025

·

Stayed 1 night

Room was spacious but definitely in need of updating and a deeper clean. We had a pile of crumbs that had attracted ants and had to ask for a vacuum to clean it up. The room was also lacking extra bedding for the sofabed. It was a good location, and ok for one quick night stay but I wouldn’t recommend much more.

8

Leonard

Sep 1, 2024

·

Stayed 1 night

I’ve stayed several times. There’s been remodeling going on , which has never been problematic. In our most recent visit, we discovered in the morning that we’d been given a room with a non-functioning tub/shower. We were given another room to shower in, but the delay made us late for our morning appointment. It seems like someone would’ve noted the room was not in a rentable condition.

2

elizabeth

Dec 29, 2024

·

Stayed 1 night

Sheets cheap although towels good. Tv no volume error so had to change rooms. Heavy floral scent in shampoo etc. Room/hallway smells like cigarette smoke mixed with flowers.

2

David

May 10, 2023

·

Stayed 1 night

I stayed in room 224 this by far is the worst hotel I’ve ever stayed at the mattress had the coils coming out what ever little padding the faucet loose carpet dirty

6

Amy

Aug 21, 2023

·

Stayed 1 night

I normally always try to stay at a Hampton Inn when possible, because I know it’s in good condition and clean, but mostly because the bed and pillows are always so comfortable. This was not the case at this Hampton Inn. This one is not in good shape, the beds and pillows were not comfortable and the linens were definitely not what is the norm at other Hampton Inns.

6

Marty

Apr 28, 2025

·

Stayed 3 nights

Staff were nice. BUT, the TV didnt' work. Had to get that fixed. The phone didn't ever work. And there were a group of teenagers running the hall, yelling, screaming, and bagging on doors from 10:30 to after 12 a.m. and the hotel did nothing about it.

10

Rob

Dec 28, 2024

·

Stayed 1 night

It had newly renovated rooms! However! The contractor didn't use a level for the shower door and it kept opening! Told front desk and they were right on it! Lol

6

Michael

Sep 23, 2024

·

Stayed 1 night

Room said it could sleep 7, which is why we booked it but there was no way 7 people could sleep comfortably in the bed sizes in the room with the sofa bed combination. Also, lobby had been updated, beds were very comfortable, but rest of hotel needs updating and didn't feel particularly clean.

10

Christopher

Jun 25, 2023

·

Stayed 1 night

Good stay good place. Looks like everything was updated except the rroom.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and responsive, with quick problem-solving and easy check-in. However, several reviews cite check-in delays, reservation or room-type mix-ups, billing issues, and poor communication.

Related guest reviews

2

Heather

Aug 5, 2024

·

Stayed 1 night

We chose this property, in large part, for the indoor pool. I received two messages from the property after booking. They told me things about the check in process and the restaurants available nearby. They did not, however, mention that they are renovating and the pool is closed. Someone else in my party checked in and found out the pool would not be available. It was far too late at that point for us to find another place to stay that had a working indoor pool. I sent a message to the hotel as soon as i was told about the issue with the pool. They never responded. I sent another message to the parent conpany, Hilton, and requested a response. No one ever got back to me. The room was not nearly nice enough to make up for the lack of promised ammenities and the poor communication from the staff cements that I would not stay there again and would not recommend it to others.

2

Shawn

May 29, 2024

·

Stayed 1 night

After booking and paying for a studio room with two beds and a pull out sofa they put my family in a one bed room with a pull out sofa. I told them what I had booked and paid for almost five months ago and they said they didnt have anymore two bed rooms. I was given a single room for myself and the rest of my family stayed in the room with they first gave me. Even though I wasnt charged for the extra room they gave me I was never explained how a room booked and paid for months ago wasnt given to me.

10

lisa

Aug 18, 2025

·

Stayed 3 nights

We have been going to this hotel for 5 years. We go to the Nascar race. The renovations are great. Staff is always friendly and breakfast is hot and very clean.

2

Melissa

May 20, 2025

·

Stayed 1 night

I drove for 12 hours and couldn’t check into my room until 5:30 pm.

10

Kenneth

Jul 28, 2025

·

Stayed 1 night

Excellent staff and very quiet. Easy check in and out....no problems at all

10

Rebecca

May 10, 2025

·

Stayed 1 night

Loved that they responded quickly with the request for a lower room for our dog who hates elevators!

6

Colleen

Mar 17, 2024

·

Stayed 1 night

The only thing that affected the stay was the ststem was down when we went to check in. It took an hour of waiting.

6

Billy

May 10, 2024

·

Stayed 1 night

I purchased a two queen room off hotels.com for my family of four. When I arrive I am told I have a one king room! After going round and round with the front desk they finally gave me a sofa pullout. Better than the floor but not by much. Very unhappy with hotels.com!!

2

CRAIG

Apr 6, 2024

·

Stayed 1 night

Initial check in was good, however, upon returning from dinner we were told that we would not be able to stay the night as there was a water main break in the hotel, we were informed that there were no other hotel rooms available in the area, and the hotel check in person was unwilling to help us locate a place to spend the night. However , after spending 15 minutes on the phone I was able to secure two rooms within 5 miles of the original hotel. All of this is not what we expected after driving for 12 hours.

10

Giselle

Nov 8, 2025

·

Stayed 1 night

Great customer service ( shout to to Corey) and the room was perfect! Very clean and had everything we needed for an overnight hut stay.

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Location

Convenient location near highways, shops, and restaurants; many found the area quiet. A few noted poorly lit parking or surroundings behind industrial containers.

Related guest reviews

10

Fredrick

May 21, 2023

·

Stayed 1 night

I've been here several times. There are lots of restaurants and stores nearby.

10

Kentaro

Oct 13, 2024

·

Stayed 1 night

Close to the city. Next to a shopping mall.

10

Julianne

Jul 7, 2023

·

Stayed 1 night

Close to shops and restaurants

10

Roy

Apr 21, 2024

·

Stayed 1 night

Was a very nice and clean room,,it was a last minute to get a room,,but was well worth it,and great location ,will stay there again for sure

10

Sara

Aug 22, 2025

·

Stayed 1 night

Hotel right beside police station is a plus but did not seem necessary. Simple. Clean. Nice staff. Good free breakfast. Just what you should expect from a Hampton inn.

10

Kim

Oct 21, 2025

·

Stayed 1 night

Perfect spot for a quick layover in Virginia. Close to all highways!

8

noelle

Jun 30, 2025

·

Stayed 1 night

The hotel itself is tucked away in a dark area where the parking isn't as well lit as it could be. All of the staff were pleasant.

10

John

Aug 25, 2025

·

Stayed 2 nights

Great, clean property. Lots of restaurants nearby. Will definitely stay there next time we are in town.

10

Trektress

Mar 9, 2024

·

It was in a quiet area, close to shopping but behind a business that had old rusted containers.

10

Tina

Apr 4, 2023

·

Stayed 3 nights

A Hampton Inn as expected in an area very convenient to highways and shopping including multiple fast food options.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot and satisfying, but some guests found it inconsistent or limited at times.

Related guest reviews

10

Peter

Mar 2, 2023

·

Stayed 1 night

The breakfast was surprisingly good--and did not run out of items to eat.

8

Nancy

Dec 25, 2023

·

Stayed 1 night

They are remodeling so it is hard not to have some confusion. There was to be breakfast and there were only apples!

8

CRISTOPHER

Jul 16, 2025

·

Stayed 1 night

Overall I would recommend this place. The one needs improvement is the breakfast.

10

Melissa R

Jan 29, 2023

·

Stayed 2 nights

Spacious room. Hot breakfast. Good coffee. Friendly, helpful staff. Clean and well maintained.

10

lisa

Aug 18, 2025

·

Stayed 3 nights

We have been going to this hotel for 5 years. We go to the Nascar race. The renovations are great. Staff is always friendly and breakfast is hot and very clean.

10

Sara

Aug 22, 2025

·

Stayed 1 night

Hotel right beside police station is a plus but did not seem necessary. Simple. Clean. Nice staff. Good free breakfast. Just what you should expect from a Hampton inn.

6

Darrel

Apr 9, 2023

·

Stayed 2 nights

The hotel was just ok overall, definitely needs updating. The breakfast was lackluster. Eggs were cold each morning, potatoes were practically raw. There was a sign that said to ask if you have special dietary restrictions….my daughter has a milk/cheese allergy. They couldn’t accommodate eggs with no cheese because the omelettes were prepackaged or any milk alternative.

10

Jeffery

Mar 20, 2025

·

Stayed 1 night

Very nice one night stay! Great little breakfast in the morning and the gym was clean and has everything you need for a good work out

10

Carolyn

Mar 10, 2024

·

Stayed 1 night

I stay here a few times a year . Always clean And comfortable. Breakfast is good .

10

Kim

Oct 15, 2023

·

Stayed 1 night

Easy checkin. Clean rooms. Good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$136
March	$188
April	$159
May	$163
June	$153
July	$149
August	$132
September	$136
October	$139
November	$140
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $150	9 $139	10 $122	11 $141	12 $141
13 $122	14 $130	15 $129	16 $129	17 $129	18 $141	19 $142
20 $120	21 $141	22 $167	23 $167	24 $238	25 $171	26 $184
27 $118	28 $130	29 $127	30 $160

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $217	3 $227
4 $118	5 $130	6 $137	7 $130	8 $131	9 $150	10 $169
11 $121	12 $131	13 $132	14 $128	15 $127	16 $178	17
18 $118	19 $130	20 $130	21 $132	22 $132	23 $161	24
25 $122	26 $132	27 $132	28 $131	29 $132	30 $189	31 $177

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About this property

Location

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Good

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What guests think

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