Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district of Glen Allen, within a 15-minute drive of Richmond Raceway and Broad Street, and approximately 12.7 miles from Short Pump Town Center.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

avid hotels - Richmond North - Ashland

Average nightly price at avid hotels - Richmond North - Ashland by IHG by month, last 12 months (USD)
Month	Average price
January	$98
February	$111
March	$137
April	$123
May	$137
June	$130
July	$119
August	$97
September	$104
October	$106
November	$110
December	$88

What guests think

At avid hotels - Richmond North - Ashland by IHG, travelers consistently highlight very clean, modern spaces, friendly service, comfortable beds, and convenient access to I‑95, while noting compact rooms, limited storage, and noise from neighboring rooms or floors.

Breakfast is grab and go with 24/7 coffee; many liked the options, while others found them basic, occasionally cold, or slowly replenished. Amenities like the indoor pool and compact gym are handy, though some noted cold water, limited seating or hours, and sporadic Wi‑Fi issues. Beyond frequent comments about noise transfer, a smaller number reported maintenance or hygiene problems, including a hot‑water interruption or sightings of pests. Overall, expect a simple, efficient stopover at a convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool and small gym, easy parking, pet‑friendly policy, and lobby beverages like fresh‑ground coffee and sparkling water. A few noted cold pool water, limited hours or access, occasional Wi‑Fi outages, and no on‑site laundry.

Related guest reviews

10

Vanessa

Apr 23, 2024

·

Stayed 1 night

Just spent one night. I definitely love the sparkling water dispenser!!! I used the gym and the pool. The pool was very cold but it worked because I needed an ice bath after work. Staff was friendly and guests were nice.

10

Becky

Jan 3, 2025

·

Stayed 1 night

Finally a decent hotel in Virginia for a great price. The pool was immaculate. The rooms were clean. The hotel staff were normal and super nice ladies. We travel south a few times a year from New York and it’s hard to find a decent hotel in Virginia where the star ratings actually match the quality of the hotel. Other hotels have good ratings but when you get there it’s in shambles with dirty pools and moldy bathrooms. Not this hotel. I finally have a perfect half way point from NY to South Carolina

8

Tina

Dec 25, 2024

·

Stayed 1 night

Great for an overnight stop! Clean, inexpensive, bed was comfy and the showers were hot! Good location with plenty of options for dining! Loved the availability of fresh ground coffee at all hours and sparkling water! Bravo!

6

Tameka

Jan 2, 2025

·

Stayed 1 night

Check in was great. W couldnt get in the pool the next morning, which was the purpose of the trip for my 13 yo. front desk was supposed to call once we could, never did, i had to end up calling down there, which led to the purpose of the trip not being fulfilled

10

Amy

Sep 12, 2025

·

Stayed 1 night

The room, lobby, gym, and pool were all clean.

10

Doreen

Mar 4, 2025

·

Stayed 1 night

Extremely clean and new! Everything easy from check-in to breakfast. Loved the dog-friendly option and pool option.

10

Tessa

Oct 14, 2023

·

Stayed 1 night

This hotel was very clean and nice! They had excellent coffee and an amazing breakfast. We were traveling in a big rig and it had accommodating parking! The hotel bed was very comfortable. The staff was exceptionally friendly! This hotel was the best hotel we have stayed at thus far and we have stayed in tons. Courtney at the front desk was so helpful and so sweet! I will be using this hotel for all my employees and business conferences in the future. WORTH EVERY PENNY!

10

Roxane

Oct 14, 2024

·

Stayed 2 nights

We truly enjoyed our stay it was clean, the room and bathroom were clean. Love that they provided dove body wash. The breakfast was okay, I love the 24 hr coffee. My son & daughter were happy to be able to get in a quick workout in the gym. I would stay at this hotel again!

6

Heather

Aug 28, 2024

·

Stayed 1 night

Staff were extremely helpful. Room was comfortable. Having and indoor pool, which is mainly why I chose the hotel was not heated and jets didn't work. It appeared to have skin cells floating around and wasn't filtered.

10

Barbara

Sep 8, 2024

·

Stayed 1 night

This hotel is very modern, very clean, and the service was excellent. Their breakfast bar had a huge choice and we loved the coffee made with fresh ground beans. It was also pet friendly and their pet fee was half of what other hotels in the area charged, making it an economical choice as well.

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Cleanliness

Many reviews praise very clean rooms and public areas. However, several report lapses such as dirty showers or linens, and a few cite pests or stained bedding.

Related guest reviews

6

SARAH

Aug 24, 2024

·

Stayed 2 nights

Had to change rooms over sheets not changed

10

Ryan

Aug 18, 2025

·

Stayed 1 night

Very clean

8

Meg

Apr 27, 2024

·

Stayed 1 night

Stayed about 4 months ago & thought it was excellent so decide to stay again. The shower floor was dirty &; one of the towels had a dirt spot. Hand soap was empty. All things that could be easily fixed.

2

Nagina

Dec 5, 2024

·

Stayed 4 nights

BEDBUGS! BEDBUGS! BEDBUGS! BEDBUGS! Bedbugs…. I found bedbugs In bed and was bitten very badly. There is also property missing from my room. Unresponsive staff. Very bad experience overall and I am still trying to get situation rectified. STAY SOMEWHERE ELSE

10

James L

Oct 27, 2025

·

Stayed 1 night

Great service and cleanliness. Very modern.

4

Matthew

Jul 30, 2025

·

Stayed 1 night

Staff was very nice/helpful. But multiple bugs (roaches) crawling around in the room ruined it.

6

Diane

Apr 9, 2025

·

Stayed 1 night

The shower doors were not really clean. We had to change à bulb on our bedroom table. The breakfast was terrible for the fees we paid for the room.

8

Lawrence

Feb 10, 2025

·

Stayed 1 night

Perfect except did have a few pubic looking hairs in the shower.

4

James

Sep 18, 2023

·

Stayed 2 nights

There was dried blood on our mattress cover clearly visible through the sheets. We had to ask the staff for clean bedding and change the mattress cover and sheets ourselves as no staff was available to do so. The evening desk attendants said they would notify the manager but the manager never contacted us nor did she addressed the issue. We did not stay the second evening of our weekend 2 night reservation (checked out late afternoon on Saturday) but were billed full price for both nights without any concessions or consideration. We have enjoyed previous stays at IHG hotels but this experience has is rethinking any future bookings.

6

Wayne

Jun 5, 2025

·

Stayed 1 night

Very dirty bathroom

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with comfortable beds and efficient layouts, but they run small with limited storage and some lack in‑room conveniences like a coffee maker or microwave. Noise from adjacent rooms and ceilings is a recurring complaint, with occasional Wi‑Fi issues.

Related guest reviews

6

Erin

Aug 4, 2025

·

Stayed 2 nights

Hotel was okay. For the price I was surprised by the size and condition of the room. It was clean but there was nowhere to put your clothes (no closet, drawers, etc). We were there for multiple nights so it would have been nice to have somewhere to put our bags and things. It felt cramped with a family of four. Also, there were some people hanging out in the lobby and in the outdoor seating area who I was uncertain if they were patrons of the hotel. They were smoking very close to the entrance.

6

Wendy

Nov 26, 2025

·

Stayed 1 night

Nice and clean hotel just disappointed about the room being so small

8

Robert

Jun 30, 2025

·

Stayed 1 night

The hotel is nice and clean, and new. It is definitely a very simplistic property.... My wife's only things she did not like, there were no coffee makers in the bedrooms... But there was coffee town in the lobby... My only complaint would be. I would like heavier pillows on one's are so soft and fluffy....

4

Randall

Apr 29, 2025

·

Stayed 3 nights

A noisy place. There is no carpeting on the floor to cut down on the noise. For the rooms above you, it is possible to hear everything. A tough place to sleep.

8

Christina

Sep 22, 2024

·

Stayed 3 nights

Jesse at the front desk exemplifies what great customer service should be. He took his time & explained everything. He signed me up to become a rewards member. He was great. Breakfast was minimal but warm & well stocked for the items they did have. I'm a coffee drinker & they had all day coffee so that was fantastic. Not having a microwave in the room sucked. Everything was great until the last morning - I had a early flight, so I prescheduled my Uber for 7:15 - I was running little behind. When getting out of the shower I seen what looked to be a Roach crawl from under the sink. At that point I got dressed quickly & left. No one was at the desk at the time & My uber was waiting. I would suggest getting the rooms sprayed more often. That really bothered me.

6

Charles

Jan 15, 2025

·

Stayed 1 night

Noisy.....

8

Mahdi

Sep 27, 2024

·

Stayed 1 night

The building design is spiritless, rooms are small and there's no closet, your luggage should hang around in the room.

8

Mary

Dec 31, 2023

·

Stayed 1 night

Very contemporary style accommodation. Clean and sleek. Unfortunately, there were a number of small holes in the ceiling above the bed from previous overnight visitors- perhaps hitting the ceiling because of noise in the room above. Bad sound proofing - could hear walking back and forth above us in early morning.

6

Jeff

Dec 28, 2022

·

Stayed 1 night

Nice and clean. No Wi-Fi. Windo blind only went halfway down so no escape from parking lot or traffic lights.

10

Carole

Oct 6, 2025

·

Stayed 1 night

Tiny room. Great staff.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and helpful, with smooth check‑ins and occasional early check‑in granted. A few guests reported communication or responsiveness gaps during issues like outages or disturbances.

Related guest reviews

10

Elizabeth

Oct 19, 2025

·

Stayed 1 night

Friendly welcoming staff and a clean comfortable place to stay at a great price. Breakfast options were a little limited, but was nice to be able to grab something on the property.

10

Elizabeth

Nov 21, 2025

·

Stayed 1 night

Excellent all the way around - accomodations and staff! The guests in the room above me sounded like they were continuously moving furniture around and stomping on the floor, but that's not related to the accomadations. I even saw signs in the elevator regarding a noise policy, so it was on me to call the front desk and I didn't.

10

Thatiana

Jan 16, 2025

·

Stayed 1 night

Great hotel, front desk Franky was super nice and informative. Hotel is modern and clean. Room has a nice bath and comfortable bed. Breakfast has all the items you need to start your morning.

4

Bilal

Aug 11, 2025

·

Stayed 2 nights

Bad service

10

cameron

Oct 17, 2025

·

Stayed 1 night

Great service and allowed to check in early

6

Trinette

Aug 24, 2025

·

Stayed 1 night

The lady that checked me in was so sweet and very helpful but when I checked out the hostess was on the phone never spoke truly ignoring that I was at the counter then turn around went behind the cubbyhole never asking did I need help or anything… oh I almost forgot the fire alarm was going off around 8 am scaring the life out me with no staff directing on what to do… total chaos

2

Ranbir

May 27, 2025

·

Stayed 2 nights

Arrived at the hotel after 4 hours of drive. Upon arrival, I was told at the reception that the only room they had left available was the king size bedroom. This is after we had already PAID for 2 queen size beds, well in advance. What's the point of booking and paying in advance if they cannot hold the reservation? We were left looking for place to stay in the middle of nowhere. And the lady at the counter was rude as heck. I would never every choose this hotel in the future.

10

Erika

Sep 23, 2024

·

Stayed 1 night

The Front Desk Staff is out of this world so professional helpful courteous where did you find them @???

4

Melissa

Jun 30, 2025

·

Stayed 1 night

I appreciated being able to check in early, and the hotel was clean and comfortable overall. However, there was no hot water in the morning, which meant I couldn’t shower before leaving—especially frustrating after a 100-degree day. I later found out the issue had started the night before, but there was no communication from the staff. A simple heads-up or acknowledgment would have made a big difference.

10

Tiffany

Oct 6, 2024

·

Stayed 1 night

Customer service is really nice especially Jesse. The hotel is really clean and accommodating.

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Location

Location is convenient to I‑95, Kings Dominion, and nearby dining, and several guests felt safe. Some mentioned traffic noise or views of a neighboring trailer park.

Related guest reviews

8

Brian

Dec 31, 2024

·

Stayed 2 nights

Large room and dining area. Did not like view of trailer park.

10

Dawn

Jun 3, 2025

·

Stayed 1 night

Friendly front desk person! Clean hotel. Close to Wawa and food and shopping. Quiet! I would stay here again!

10

Dorothy

May 5, 2025

·

Stayed 2 nights

Stay was great. Only thing I would change is to add a hook or similar to hold a wet hand towel. :-) The location was convenient to I-95 and US 1. I would stay there again.

10

Siegfried

Oct 27, 2024

·

Stayed 1 night

Easy drive from Kings Dominion. Easy access to/from I-95, yet far enough to avoid highway noise. Clean property. Friendly/courteous service at the Front Desk. Well-lit parking area in the front. Felt very safe.

8

Carol

Jul 24, 2025

·

Stayed 1 night

Close to traffic noise.

8

John B

Apr 18, 2023

·

Stayed 3 nights

It's a decent place to stay if you need to be nearby. Located next to a somewhat run down trailer park and busy intersection it will have have the most aesthetically pleasing surroundings. Overall it's fine. One thing is that the breakfast has no freshly-made food - much of the hot stuff is pre-packaged/re-heated. So if you want a nice plate of scrambled eggs and bacon in the morning this place is not for you.

10

Erica

Jul 26, 2024

·

Stayed 1 night

Great location near I95 and has a Wawa with in walking distance and a few fast food chains to pick from also

10

TAMMY

Jul 1, 2025

·

Stayed 1 night

Right off the highway reasonable prices will always stay every Visit to virginia

10

John

Oct 29, 2024

·

Stayed 4 nights

It is a safe neighborhood with dining options just right across the hotel and close to the shopping districts

10

Casper

Dec 23, 2024

·

Stayed 3 nights

Great location and value.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a grab‑and‑go setup with items like sandwiches, fruit, oatmeal, and all‑day coffee; many enjoyed it. Others found it basic or sometimes cold, with occasional replenishment or beverage issues.

Related guest reviews

6

Phyllis

Jun 30, 2025

·

Stayed 1 night

There was no coffee maker in the room. Breakfast was ok except the orange juice was watered down.

8

Christina

Sep 22, 2024

·

Stayed 3 nights

Jesse at the front desk exemplifies what great customer service should be. He took his time & explained everything. He signed me up to become a rewards member. He was great. Breakfast was minimal but warm & well stocked for the items they did have. I'm a coffee drinker & they had all day coffee so that was fantastic. Not having a microwave in the room sucked. Everything was great until the last morning - I had a early flight, so I prescheduled my Uber for 7:15 - I was running little behind. When getting out of the shower I seen what looked to be a Roach crawl from under the sink. At that point I got dressed quickly & left. No one was at the desk at the time & My uber was waiting. I would suggest getting the rooms sprayed more often. That really bothered me.

10

Brenda

Aug 24, 2025

·

Stayed 1 night

The hotel and room was very clean. I would give breakfast a "fair". I would stay here again.

10

Sarah

Sep 1, 2025

·

Stayed 1 night

Really clean & nice, super comfortable bed. Staff very friendly, breakfast was great. Highly recommended.

8

John B

Apr 18, 2023

·

Stayed 3 nights

It's a decent place to stay if you need to be nearby. Located next to a somewhat run down trailer park and busy intersection it will have have the most aesthetically pleasing surroundings. Overall it's fine. One thing is that the breakfast has no freshly-made food - much of the hot stuff is pre-packaged/re-heated. So if you want a nice plate of scrambled eggs and bacon in the morning this place is not for you.

10

Candida

May 11, 2025

·

Stayed 2 nights

A very nice, clean, friendly hotel. The only recommendation I have is that they stay on the refills of the continental breakfast. They opened at 6:30 and when we got there (6:40) they were out of cream cheese and no sausage. Next day when we got there same time they didn’t have any spoons. Other than that definitely a place will we return to for up and coming events

10

Charlie

Oct 14, 2023

·

Stayed 2 nights

Avid has a modern look compared to Hampton Inn or the other known hotels. Breakfast was good. They had sandwiches, fruit, oatmeal and bagels. Coffee and tea was 24/7 which was nice. I could hear the people on the floor above us. So keep that in mind. It wasn't a deal breaker. You checkout on your tv when you're ready. I'd definitely stay at another Avid hotel.

6

Tim

Jun 24, 2023

·

Stayed 1 night

There were kids in the hotel running around, yelling at each other and being rambunctious at 9:30pm while I was checking in making it very uncomfortable for us. The girl working the front desk did not say anything to them. The only microwave in the building is downstairs in the lobby so we weren’t able to heat the food we’d brought. The breakfast set out in the morning was very disappointing as well.. no bagels, orange juice dispenser needed to be changed. Honestly the worst hotel experience I’ve had in a while.

8

Cara

Jul 7, 2023

·

Stayed 1 night

We got in very late after driving all night and the staff was super nice:) The breakfast could definitely be better…just had food sitting on top of ice packs…not very cold for summer.

10

Charles

Aug 6, 2024

·

Stayed 1 night

This hotel was the best one I have used. The service was excellent and breakfast was not the usual crap they serve. It was breakfast sandwiches and coffee was served 24 hours.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $92	3 $96	4 $108	5 $105	6 $119	7 $124
8 $96	9 $112	10 $112	11 $106	12	13	14
15 $99	16 $112	17 $112	18 $108	19	20	21 $200
22 $83	23 $96	24 $100	25 $107	26 $125	27 $155	28 $127
29 $90	30 $96

avid hotels - Richmond North - Ashland by IHG

Prices for avid hotels - Richmond North - Ashland by IHG

Monthly average prices

About this property

Location

Guest reviews of avid hotels - Richmond North - Ashland by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about avid hotels - Richmond North - Ashland by IHG

Considering this hotel for your Richmond trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $166
25 $103	26 $111	27 $110	28 $102	29 $96	30 $133	31 $134