avid hotels - Richmond North - Ashland by IHG

Guests appreciate the indoor pool and small gym, easy parking, pet‑friendly policy, and lobby beverages like fresh‑ground coffee and sparkling water. A few noted cold pool water, limited hours or access, occasional Wi‑Fi outages, and no on‑site laundry.

Many reviews praise very clean rooms and public areas. However, several report lapses such as dirty showers or linens, and a few cite pests or stained bedding.

Rooms are modern with comfortable beds and efficient layouts, but they run small with limited storage and some lack in‑room conveniences like a coffee maker or microwave. Noise from adjacent rooms and ceilings is a recurring complaint, with occasional Wi‑Fi issues.

Service is widely described as friendly, welcoming, and helpful, with smooth check‑ins and occasional early check‑in granted. A few guests reported communication or responsiveness gaps during issues like outages or disturbances.

Location is convenient to I‑95, Kings Dominion, and nearby dining, and several guests felt safe. Some mentioned traffic noise or views of a neighboring trailer park.

Breakfast is a grab‑and‑go setup with items like sandwiches, fruit, oatmeal, and all‑day coffee; many enjoyed it. Others found it basic or sometimes cold, with occasional replenishment or beverage issues.