Sleep Inn Richmond South

Rooms have no phones and almost every room has water damage and mold

Broken parts in room(cabinet handle, bathroom vent light) breakfast area was small and lack food options, side door didn't open with key card, didn't have "do not disturb" sign

We get there and there is hair all over the beds, both of them!! There was hair all over the shower. They had a plastic bag covering the smoke detector so very unsafe!! And the TV didn’t work in the room. The guy at the front desk was so high (all you could smell was weed as soon as you walked in the hotel) but he wouldn’t help with the TV at all. Didn’t even try! And gave us sheets for us to make the beds but didn’t have any blankets for us to use. Terrible experience all around! Highly do not recommend this place at all! Motel 6 would be a lot better!!

The photos and marketing for this property were fraudulent. The photos show a hot breakfast but we check in and they only have waffles. That was the main reason we booked this hotel. We are requesting a refund

Checked into the hotel at 7:45 put my luggage in the room left to go to dinner when we got back around 9 PM. The card key would not work at the door so my girlfriend went and had the front desk redo the key we get in the room and there’s people in the room. They double booked the same room put us in that room by accident and took our luggage downstairs then they put us in the correct room in that room was dirty so we had to go to a third room, which was a lot better but it was still not very clean. Hotel needs new mattresses paint job cleaned up better Very unhappy experience.