Fairfield Inn & Suites by Marriott Virginia Beach Oceanfront

We stayed 2/4 and a lovely stay except I was very excited to use the hot tub and actually picked your hotel based on that unfortunately it was working. Received no email or warning about this. Was pretty disappointing. Other than that great stay with comfortable bed, quiet, beautiful view, very clean.

On site parking was great. Hotel was clean and staff welcoming. Pool and jacuzzi good size. Gym is small. 2 people max. Great location right on the beach for easy access. Breakfast was good and plenty of it.

Hotel was fine. Parking garage doesn’t have elevator access so going to the car, especially to load is a pain. Good views. Only 2 elevators but the rarely was a wait.

First of all, it appeared that the service desk personnel did not want to come out to address the customer. When they did come out, their facial expressions appeared to be stone cold, as if we were bothering them to merely check in. There was an ant infestation in the room, and we got bitten a few times in our sleep. We had to get up in the middle of the night and kill most of them. Again, front desk staff was unconcerned., and there were no more rooms available. The hot tub did not work, which was the main reason we chose this property. If we had known that the hot tub was inoperable, we would have chosen another property to stay. Heat/ac unit was very loud, making it difficult to sleep. This is our fifth time staying at this property, with the exception of the first time, there has always been something wrong. We gave this property five chances, we will not be coming back.

The pool and hot tub were awesome

We stayed for 3 night to visit the beach. This hotel was super clean and had a great breakfast. The pool is clean and refreshing. Thank u for a great stay!! The desk staff & cleaning crew were excellent. The pool maintenance was great too. We will be back!!

Love the indoor pool and hot tub. Breakfast good as well. But they had construction going on out on the beach in front of the hotel so this particular time frame it was very noisy and not a nice beach view. Construction all day and all night. So i fidnt stay full 5 days. I have previously stayed here and everything was fine.

Clean,convenient and breakfast was great. The only issue I had was the pool and hot tub was being repaired and I wasn't informed until the day I came. They offered a pool at another hotel but it was 2 blocks or 5 blocks away. The weather was cold so we were looking forward to the hot tub. Would have rather had a discount.

Friendly staff. Great breakfast options. Very comfortable bed with lots of pillows. Great balcony view of the ocean. The only thing we don’t like was that the pool wasn’t open. But other than that, we loved it. We would definitely stay here again.

Our 3rd consecutive year here. Rooms are clean, staff is friendly, different things to do in area for all ages. Walk in shower is nice. Bathroom is spacious. Indoor Pool is a bit small but most guests are on the beach. Complimentary breakfast are the usual items. Parking is fine. No elevator for upper level of parking. Have to use stairs, but as the days go by & people check out, you can move your car to street level which is enclosed. Balcony a plus. Close to shopping & outlet too. Hope to be back next year.

Given all the sand that is carried in to this hotel - Our room was amazingly clean

Good stay overall.. but not great. Pictures on site are a little misleading and hotel/rooms are a bit more run down- to be expected being beach front. Room was kept clean by staff, but had some blemishes. Mold on the ceiling and very worn couch. Breakfast was what you’d expect for free (eggs, waffles, sausage, yogurts and fruit), had plenty of options for our family to all find something to eat. Elevators were quick and never had to wait to long, beach access was nice- although the beach in front of our hotel was packed all day. This isn’t in regards to the hotel but the area surrounding- it is very busy and loud all day and late into the night. Being a family with young kids- it wasn’t as little family friendly of an area. If we were to return we’d definitely stay in Sandbridge or up north by first landing, those areas were much quieter and relaxed

Unfortunately my experience at this hotel was upsetting. It says housekeeping would be daily, but they would come and just change garbage bags. The cleanliness of the room was terrible, dirty rug, blood stain sheets and the room had a weird smell which had mold on the walls. My family and I couldn’t stay any longer, we had to shorten our stay for the purpose of it.

For how many years, we have been coming to Fairfield Inn Marriott and seems like everything has changed with the amenities and services. We arrived and given room 408 based on the room option that I booked. The room needs updating from ceiling paints that has been peeled off to the blotchy glass door and windows. I’ve paid for the oceanfront view but cannot enjoy it well because of the blotchy glass windows which needs updating. The glass door lock going to the balcony was also broken. The shampoo and conditioner bottles are empty. My husband asked for replacement and he was handed with a new bottle of hair conditioner where the contents seems diluted. We just ended not using it and bought something else from a nearby Wallgreens store instead. I also noticed that the toilet rims got scums and molds. It was not cleaned properly. Bath towels need upgrading as fabrics are shedding off and each time using it after shower, the tiny lint and shedding fabrics adhered to skin giving a not so nice and unsanitary feeling. We stayed for 5 days/4 nights and not even a single day that housekeeping came to tidy the room and beds. They picked up trash cans when we’re out in the beach. For the daily breakfast, it was Ok though. The popular muffins was out of stock on the 3rd day and has not been refilled since then. No consistent fruits options. Not sure if we’re coming back in this hotel next time as the services has changed. Hoping the Marriott management will look into the issues.

It was a very clean facility with exceptional desk service!

Bathroom was Run down ceiling in bathroom was peeling off in shower and there was black mold at bottom of shower !

Our room was clean and comfortable. Breakfast was great and staff was very friendly! Would definitely come back again!

Every single employee was so friendly and helpful. We asked for an extra blanket and a couple more towels, and when we got back to the room, they had come in and done an entire housekeeping change. The whole hotel was impeccable l impeccably clean. The view was amazing. We thoroughly enjoyed the wide variety of breakfast items that were included in the free breakfast. Parking was convenient. Very, very nice stay

We got the room at the ground level floor. The room was not clean enough. The AC was not cooling enough. The bathroom was also poorly designed. The water from the shower was rolling out of the bathroom. The tv had internet connectivity problems. Also, the front desk employees were not courteous enough. We will not be staying at Marriot properties any more.

We had an excellent time and will be back in the summer! Hotel very clean.

I like the location is very convenient and we enjoy staying the propriety, is just that their TV is blurred and the remote control is just not really working when you changing channel.

Oceanfront with balcony

Had to ask for fix to toilet. Handled very quickly. Only complains hvac. It is so loud that it was very difficult to sleep. Noise goes up and die , not even white noise.

Our shower door was broken and wouldn’t stay closed but everything else was great.

Room very spacious. Staff very helpful and courteous. Only downer was AC a bit loud. Location very good and close to many restaurants.

The view was nice and the room itself. However, the air conditioner was loud.

Room was a bit tired - curtains could do with a clean Sink was cracked Balcony door was very difficult to open Good location Reception staff could be more helpful but ok Breakfast ok Parking easy

It was clean . On site says queen beds but they full called and ask if we were right room he says yes online says queen but they are really fulls. Most floors ice machines weren't working.

We had a great stay. It was very clean and comfortable. We could hear lots of outside-our-room noises and the water pressure in the shower was not great at all. We enjoyed the clean pool and nice hot tub. The access to the beach was great and the staff was very nice and helpful. We would stay here again!

Overall our stay was very nice. The building is showing its age and the effects of being right on the Atlantic Ocean. The HVAC was quite loud yet functioned properly sufficiently cooling the room, even with direct sunlight shining in the windows. The bathroom fan had the same issue - very loud, yet worked as far as I could tell. There was water damage in the bathroom on the wall behind the sink and toilet. Looks like water from the floor above damaged the wall and wallpaper and it was haphazardly covered up. I didn’t see any signs of mold however. Also, the shower door was improperly installed so the doors were not level and would not stay closed. I had to wedge a wash cloth between the doors to keep them closed while showering to prevent water from saturating the floor. There were also an insufficient number of bowels provided and no bath mat. We made due since we were only there for one night for an event at The Dome which is within an easy 4 block walk from the hotel which made things very convenient. The staff were very nice and helpful. We arrived in town early and were provided parking and access to the beach and pool until our room was ready which was very much appreciated. Overall the good outweighed the relatively minor issues listed above.

I arrived very early and the woman at the front desk was very accommodating,told me she would call as soon as a room is ready. Sure enough she called at 11:30 am and my room was ready

The location is great, right on the boardwalk within walking distance to many shops and restaurants. I checked in online the day before our sceduled arrival for a 1:30pm check in which was surprising that we were able to get in the room a little sooner than expected. The young lady at the front desk that was activating the key for the door was nice and pleasant, however she couldnt answer any of my questions. I asked for the wifi password and that she activate the mobile key option so that I could use my phone instead but she did not know how to help with either. Another woman walked out from behind the office- dripping with attitude and jumped into the conversation to "help" The only thing she did was set me off and make an unfortunate situation worse. When I told her she needed to rein in her attitude she doubled down with her "district manager" title and how she was only trying to help. But "had I booked directly with Marriott", I would have had all the app features and benefits. Had Marriot been the cheaper option, I would have booked directly through Marriott. But they allow a 3rd party to outbid them and I have a family to feed, so whoever is going to save me the most money is who I\'ll book with, which is what I told them. The 1st young lady then answered the phone and I had to wait until she was finished with her conversation to wrap up my check in so that I could go get my family. Not impressed with the "manager". Really Unpleasant.

Lovely staff. Hotel made for an easy, breezy stay. Bonus points for the affordable price point for an oceanfront room.

They have made me feel like my home. Luz who was our housekeeping. She kept our room spotless. Front desk, too. But I don't remember the names of many of them. I also thank Inger who is AGM.

Arrived early to town, wanted to see if early check-in was possible. Promised a call back but never got a call back. Was given the room on the first floor. The room very humid even with AC temp down as much as the family could handle. Some of the amenities were completely empty

We stayed for 3 night to visit the beach. This hotel was super clean and had a great breakfast. The pool is clean and refreshing. Thank u for a great stay!! The desk staff & cleaning crew were excellent. The pool maintenance was great too. We will be back!!

Every single employee was so friendly and helpful. We asked for an extra blanket and a couple more towels, and when we got back to the room, they had come in and done an entire housekeeping change. The whole hotel was impeccable l impeccably clean. The view was amazing. We thoroughly enjoyed the wide variety of breakfast items that were included in the free breakfast. Parking was convenient. Very, very nice stay

I'm usually pleased with Marriott, but not this one. Property is old and our room had a funky smell upon entry, as if the same mops are being reused without washing them. The staff was a hit or miss. I asked for a beach towel and was told they don't provide, yet a few hours later while standing in the lobby I saw the same employee handing out towels to another guest who was headed outside in beachwear. Upon us checking out I had another employee knocking on my car window telling me to move my car, while I was trying to get my friend with a fractured foot and a child situated in the vehicle, no cars were behind me. The only pro this hotel is it's on the beach (you need to have your room key to access everything) and the breakfast was ok. I won't be going back!!!

When chexkung out manager was very rude !! I was on business and just wantwd a pcs of paper saying i was there for taxes. . She stood there and shake her head back and forward hard and saying no... no matter what i was asking nicely.. very rude never will stay there again it was a 10 there till that..

I liked the room however leaving the patio door open at night to hear the waves brought alot of critters flying in my room. Also they ran out orlf wash clothes and towels so had to wait to go out because couldn't shower until. There also was a person at the front desk that was rude when i called and hung up in my face. Her name is Josalyn. Very rude. But there was another young lady Maddison who was excellent in her communication. Thank you.

The staff was all amazing, the facilities were clean and updated. The breakfast was hot and fresh. Great views on both sides! The only negative, i wish I'd been made aware of the construction project that blocked beach access. If I had known the walk to the beach was almost triple, I would have packed differently. The construction of course is not within the hotels control, but the communication is.

Excellent hotel, awesome stay, perfect location!

Great location.

I requested an oceanfront room to enjoy the beach and get some rest before my busy season at work. I was unaware that work was being done on the beach. The work was 24 hours a day. I did not sleep well because of the constant drilling and beeping from the trucks.

No place on the company website did it mention that there was beach dredging happening directly in front of the hotel. So our beautiful oceanfront view was justa torn up beach with construction vehicles “beep-beep-beeping” every time they reversed. Which was often and went through the night. I looked at the corporate site before I booked, and it mentioned nothing, which I feel is a little disingenuous.

Right on Beach/Boardwalk, Perfect location

I like the fact that the hotel is so close to the beach, the boardwalk and activities.

Awesome location on the stripe.

24/7 construction going on the beach that we were not warned about. Oceanside room was listening to construction vehicles move sand all night long (literally all night long). Would have appreciated notification and option for a different room. Hotel didn’t care. Hotel hallway smelled of wet dog. Lobby had an air freshener that gave me a headache but wasn’t spending a lot of time there so didn’t matter just very strong while checking in etc.

DO NOT STAY AT THIS HOTEL UNLESS YOU CALL FIRST TO SEE IF WORK IS BEING DONE ON THE BEACH BEFORE HAND! OUTSIDE THE HOTEL, THE ARMY CORPS OF ENGINEERS IS EXPANDING THE BEACH WHICH MEANS THERE ARE BETWEEN FIVE AND SIX TRUCKS WORKING SOMETIMES 24 SEVEN BEEPING ALL DAY LONG!

We enjoyed our stay. The bed was very comfortable. The breakfast was good. The staff were friendly & helpful.

The breakfast was not very good. All of the meat was overcooked. Staff was not friendly.

I’m going to enjoy leaving this review because it’s about how much my husband and I loved our stay. Parking is included with your stay, FULL wonderful breakfast every morning, such a major plus, clean room and updated, also spacious, although there was a heavy traffic of people at the hotel, still quiet and peaceful, indoor pool and hot tub, our shower was amazing, something we are particular, daily room service which was nice, HBO Max free with stay, receptionists very professional and kind. I could go on. We are looking forward to staying here again. I believe we have found our home away from home. Great going Fairfield Inn at Virginia Beach.

Staff and service were excellent. The location was wonderful because you were in the middle of the beach ands you could go to the attractions by trolley. The breakfast was very healthy: eggs, turkey sausage, hot oatmeal with a big variety of toppings.

The pool was small but I enjoyed the hot tub. Limited breakfast would be my main complaint. If you're going to stay here plan for buying breakfast and driving about 10-15 minutes.

We had a pleasant stay. Very clean and comfortable. Easy boardwalk access, great ocean front view. Breakfast was very good! Great local food choices for lunch and dinner, highly rated restaurants nearby. Try Waterman’s, as recommended by staff, the food was excellent.

We stayed for 3 night to visit the beach. This hotel was super clean and had a great breakfast. The pool is clean and refreshing. Thank u for a great stay!! The desk staff & cleaning crew were excellent. The pool maintenance was great too. We will be back!!

Our room was clean and comfortable. Breakfast was great and staff was very friendly! Would definitely come back again!

It is greatly situated within walkable distance of everything around Virginia Beach. The staff is friendly. Only during breakfast some staff, even before the 10am closing of the area, cleaning staff start to clean while guests are eating, and some seem bothered by guests' presence. At the same time, announcing the breakfast is over, food is taken out, which doesn't make much sense. I think they have room to improve in that area and shampooing the rooms rugs the rest its great including friendly front desk staff.

We came to relax and enjoy the ocean. Our room and this hotel was wonderfully appointed for that. The view from our room was spectacular. You could easily walk to restaurants and shops nearby. It is a large and busy hotel but the staff was very efficient and things seem to move smoothly. The bed was very comfy too. The hotels provides a free breakfast with a few different items, but I have to be honest, it was less than desirable and the quality was poor. We would still definitely book again because the accommodations were wonderful.