Name: Quality Inn & Suites Bainbridge Island
Address: 920 Hildebrand Lane NE, Bainbridge Island, Washington, United States of America, Bainbridge Island, Washington, US
Price range: US$90–US$150 per night
Rating: 7.83

What guests think

Across recent reviews of Quality Inn & Suites Bainbridge Island, travelers praise the convenient location near the ferry and shops and the comfortable beds, while noting dated buildings with exterior corridors and no elevator access to upper floors.

Cleanliness and maintenance are mixed, with recurring reports of musty odors, worn carpets, and a neglected outdoor pool and hot tub often closed or full of algae. Service ranges from friendly and helpful to brusque, and housekeeping is infrequent unless requested; breakfast is basic and sometimes understocked. Rooms are simple and functional, with small bathrooms and occasional noise through thin doors or walls. Expect a budget, convenience-first stay on Bainbridge Island.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited and aging: the outdoor pool and hot tub are often closed or in poor condition, with multiple reports of algae and disrepair. Rooms have exterior entrances and there is no elevator to upper floors; parking is convenient.

Related guest reviews

4

Noemi

1 Aug 2025

·

Stayed 2 nights

Pool was closed. Wish they would have disclosed it.

10

Andy

18 Aug 2025

·

Stayed 1 night

We had a very nice stay. A simple facility where everything was clean. The front staff was particular friendly and accommodating making us feel very welcome. Breakfast was fairly basic but still offered a good variety. We would definitely use it again when we visiting Bainbridge in the future. The only disappointment was that the pool no longer existed. The property description on the website was not up to date prior to our departure. Only a minor disappointment for the kids.

2

Dina

26 Sept 2025

·

Stayed 1 night

NO elevator for second floor rooms and not on listing. Room was stuffy hot and AC unit didn’t work; had to have windows open (over walkway, so much for safety) until we got Fan only to work at 11pm. They have new paint but old rattling fan facilities. Staff was totally indifferent and misdirected us. No facilities. Stay somewhere else

6

Marcia

1 Aug 2025

·

Stayed 3 nights

It was dated and pool and hot tub not working. Staff were friendly.

8

Steven

18 Jul 2025

·

Stayed 1 night

Great location 1 mile from ferry. Room was nice and clean. Staff super nice. Ignore the pool, it's not an option.

6

William D

30 Dec 2024

·

Stayed 1 night

Exterior room entry, no elevator, checkout at 10AM and front desk would not extend it, breakfast was nothing special juice machine was out of service.

4

Edwin

14 Jul 2025

·

Stayed 1 night

The pool was filled with rotting algae and smelled real bad throughout the property. Needs to be drained immediately and sanitized

8

Shirley

27 Jun 2025

·

Stayed 1 night

Need an elevator! Outside is a bit rundown.

4

John

16 Dec 2025

·

Stayed 1 night

Parking was convenient.

4

David

15 Jul 2025

·

Stayed 3 nights

The property is old and tired. The pool looks like an experiment for growing swamp plants

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many rooms are clean, but recurring reports mention musty odors, dirty or stained carpets, and bathroom mold. Exterior areas also look neglected.

Related guest reviews

10

Alma

8 Nov 2025

·

Stayed 2 nights

Clean room

10

Lane

27 May 2025

·

Stayed 1 night

Pleasantly surprised by the large size and excellent cleanliness of the room, and quiet surroundings. My room overlooked a greenspace. No weird smell, (except in the lobby). In room coffee was good, and breakfast offered some GF/veg options for me - yogurt, juice, fruit. A better-than expected experience overall (my expectations were moderated by it being a last-minute reservation during a holiday weekend). This hotel was as-described or better-than described overall.

10

Christine

20 Jan 2025

·

Stayed 1 night

Room was super clean! The beds were very comfortable and the pillows were soft. The Wi-Fi connected easily, the front desk people were extremely helpful and friendly! The Continental breakfast was also great with the selection of cereals, waffles, breads and even frozen foods! I would definitely book another night's day at this quality inn in the future.

6

Andrew

9 Sept 2025

·

Stayed 1 night

Property is in a nice area . Outside is clean. Maybe it was the fact we showed up in the evening but the lady that created us wasn’t very friendly. The room was on the upper level. Upon entering the room smelled musty like it had been smoked in at some point. The light shades were absolutely disgusting. When you turn on the light it showed all the stains, and finger prints. The shower and bathtub had a slimy feel. Bed was comfortable in the sheets were clean..

6

Rudy

12 Feb 2024

·

Stayed 3 nights

There was a very strong musty odor and mildew odor in the room. The carpet was nasty with stains. Bed top comforter had large dark stains and looked dirty. Shower had black mold behind shower knob and on back of door. I probably won’t be staying here again on my frequent travel to the area.

2

Fatima Ezzahra

19 Jul 2025

·

Stayed 1 night

I would not recommend it. The room was not that great and it was not matching the pictures. The carpet was very old and it smelled vey bad. The curtains were very short. It made the light come inside. It was very hard to get a good night sleep.

4

Michael

20 Jun 2024

·

Stayed 7 nights

Room was clean except for the carpet, which was sticky and dirty. Building itself should be condemned. Literally falling apart. Good beds and linens though.

6

Nicole

5 Jul 2023

·

Stayed 1 night

There was visible mold around areas in the shower, both the in room coffee pot and cups were dirty. Luckily they had coffee in the lobby. I was shocked for how nice Bainbridge as a whole is.

4

Pablo

26 Jul 2025

·

Stayed 1 night

Extremely slow check in, musty rooms and dirty shower.

4

Patricia

11 Aug 2023

·

Stayed 1 night

Very run down property and musty room. Way over priced

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and dated but functional, with comfortable beds and some spacious layouts. Bathrooms tend to be small, and guests note thin walls or door gaps and occasional HVAC or noise issues.

Related guest reviews

8

BARBARA

21 Sept 2025

·

Stayed 2 nights

Our stay was comfortable, but there were a lot of cidmetic improvements to be done. Also, the bathroom fan was very loud and the ironing board was useless.

6

Vikki

15 Sept 2024

·

Stayed 2 nights

Overall a good place to stay. My only complaint is that the bathroom was incredibly small. May be better if the bathroom door swings outward instead of in. Also you should provide body wash along with shampoo and conditioner.

10

charleen

23 Sept 2025

·

Stayed 1 night

i liked the decor and the comfy bed

10

Taryn

1 Feb 2025

·

Stayed 1 night

Everything was really quiet and the beds were super comfy!

10

Jing

3 Feb 2025

·

Stayed 1 night

The room is spacious and clean.

6

Michael

14 Aug 2025

·

Stayed 1 night

This property is a little tired and worn and could use some updates. The air conditioning/ fan in my room was very noisy. The room felt like someone had removed a lot of the original furniture. The continental breakfast was minimal.

8

raymond

12 Oct 2024

·

Stayed 2 nights

This isn't the fault of the hotel, but rather Expedia. I searched with Downtown Seattle as my filter. How the Bainbridge Island Quality Inn showed up with so many favorable reviews, I picked it. How was I to know that Bainbridge Island wasn't just an attractive name, but was on an actual Island? It turned out to be fine, I was headed to Vancouver. The staff did an excellent job in addressing my needs. If you have time to explore the Island and don't mind taking a 30-minute ferry to Seattle, it's a great place to stay. My only complaint is about the structure. My door didn't seal, so cold air battled the heater throughout the night.

10

Catherine

27 Jan 2025

·

Stayed 2 nights

Very pleasant stay. The inn is conveniently located - both off the beaten path, but close to attractions and amenities. It was about a 10-minute walk to the main business area and a couple minutes walk the other direction to groceries and coffee. Less than five minute drive from ferry dock. My suite was spacious and had a well equipped kitchen area. Breakfast had lots of choices. Comfortable bed, good water pressure -- what more do I need? Thank you for a great stay.

6

Lynn

17 Apr 2025

·

Stayed 2 nights

Rooms very small and bathroom smaller. A very old and tired hotel.

8

Katie

10 Jun 2024

·

Stayed 3 nights

It is a nice place- I realize the state of the world today but almost 200 a night for a room where I had to completely enter the bathroom before I could close the door is shocking. Also the pillows leave a lot to be desired and we could hear the people above us walking heavy at all hours of the late night and morning.

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Service

Many guests praise friendly, helpful front-desk staff, though several report brusque or rude interactions and slow or confusing check-in. Housekeeping is typically by request or every few days, which surprises some guests.

Related guest reviews

8

Maureen

23 Jul 2025

·

Stayed 3 nights

Blake, at the front desk, was very helpful and friendly

10

Maximillian

26 Oct 2024

·

Stayed 4 nights

This is a great property (clean, quiet, great location, friendly and competent staff, good amenities), and i would absolutely stay here again.

6

Paula

26 May 2025

·

Stayed 1 night

I stay in hotels a lot, this was the most viscous staff I have ever had contact with. Maid alyssa seem to be in charge and allowed to walk into people's rooms and order them out, no manger on the premises the 3 days i was there. Threat with canceling my reservation if I didn't do as they said!

10

Coreena

11 Sept 2023

·

Stayed 2 nights

The staff were exceptional.

4

Laurie

13 Jul 2025

·

Stayed 1 night

$300 for one bed with a 10 AM check out. Hotels.com listed as having a sofa bed but it did not so my wife had to sleep on the floor. The hotel could not offer a roll out bed. Allysa was very rude when we expressed out concerns.

10

Beth

24 Mar 2025

·

Stayed 2 nights

I was treated exceptionally well by the front desk employee, Blake. He was efficient, friendly, and helpful. Blake's cheerfulness is why I am giving this review 5 stars.

2

Bonnie

2 Sept 2025

·

Stayed 2 nights

The door to our room was difficult to close since there was little clearance between the door and the carpet. We were not told that our room would not be cleaned (we stayed 2 nights) and the sheets and towels changed. Other than the front desk clerk, there seemed to be no other staff on site most of the time. The breakfast “buffet” was extremely sparse: there was no juice, bread or bagels and no hot choices, eg oatmeal or eggs. The second morning, the desk clerk informed us that there was no breakfast since she hadn’t had time to set it up. When we asked for compensation, she was extremely rude, and told us it was complimentary and therefore we hadn’t paid for it anyway! Overall our stay was quite unpleasant and we definitely would not stay here again.

2

Sharon

29 Nov 2025

·

Stayed 3 nights

A run down place with nasty people at the front desk and rooms only cleaned every 3 days!! And breakfast ( nothing much there ) but closes at 9 am!! I have not seen such terrible service or an unfriendly environment in a very long time.

10

Barbara

5 Aug 2025

·

Stayed 1 night

Great location but tucked away. Great, responsive, helpful staff!!

6

yayun

14 Apr 2023

·

Stayed 4 nights

Good breakfast but somehow staff could be more professional while check in. No one like to be yelled while asking question especially I only asked second time because I didn't hear it clearly. My reservation also got mess up. If the hotel could communicate with third party better maybe the hotel will get correct dates, it's very inconvenience and the hotel staff didn't tell me until I got back to the room and locked outside my room.

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Location

Convenient island location near shops and the ferry, with many places walkable. A few guests found it tucked away or noted some road noise.

Related guest reviews

8

David

21 Jul 2025

·

Stayed 2 nights

Great placr to stay. Location is a plus.

8

philip

12 Dec 2025

·

Stayed 6 nights

6 night stay for my brother and me in one room and two sisters in the adjoining room. I think room service could have been more attentive, checking to see if we needed anything, etc as the rooms were not cleaned for the length of our stay, but we did catch housekeeping staff outside to give them garbage and request towels/linens. One morning breakfast (12/9) was not set up early, between 6 and 7:30 there was little to nothing put out, but all other mornings were quite good. Rooms and beds were comfortable, satisfactory. Parking was adequate. We were there in mid-December so the hotel was not very busy at all. Nice amenities/stores within walking distance and ferry is 5 minutes away, driving.

10

James

23 Feb 2025

·

Stayed 1 night

Given a 2nd floor room—quiet, clean and everything worked. Check-in was efficient and fast. Breakfast starts at 5am, so it is convenient for those who need to leave early in the morning. Convenient location close to eateries and shopping.

8

Steven

18 Jul 2025

·

Stayed 1 night

Great location 1 mile from ferry. Room was nice and clean. Staff super nice. Ignore the pool, it's not an option.

8

Scott

28 Mar 2025

·

Stayed 1 night

Nice location, walking distance to great restaurants and shopping.

10

Amber

24 Oct 2024

·

Stayed 1 night

Within walking distance of the Bainbridge Island ferry!!

10

Catherine

27 Jan 2025

·

Stayed 2 nights

Very pleasant stay. The inn is conveniently located - both off the beaten path, but close to attractions and amenities. It was about a 10-minute walk to the main business area and a couple minutes walk the other direction to groceries and coffee. Less than five minute drive from ferry dock. My suite was spacious and had a well equipped kitchen area. Breakfast had lots of choices. Comfortable bed, good water pressure -- what more do I need? Thank you for a great stay.

8

Tony

19 Sept 2025

·

Stayed 1 night

Nice stay. Extremely close to ferry. Little dated but comfortable

8

Janet

31 Jul 2023

·

Stayed 2 nights

It satisfied my needs and was located where I could get to town by walking 15 mins.

8

Christina

9 Sept 2024

·

Stayed 1 night

Location was perfect

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and inconsistent, with frequent reports of limited items or missing juice, bread, and hot options. Some guests found it acceptable with a few simple choices.

Related guest reviews

10

Cliff

30 May 2025

·

Stayed 1 night

Good breakfast, c lean room.

10

Lane

27 May 2025

·

Stayed 1 night

Pleasantly surprised by the large size and excellent cleanliness of the room, and quiet surroundings. My room overlooked a greenspace. No weird smell, (except in the lobby). In room coffee was good, and breakfast offered some GF/veg options for me - yogurt, juice, fruit. A better-than expected experience overall (my expectations were moderated by it being a last-minute reservation during a holiday weekend). This hotel was as-described or better-than described overall.

10

Christine

20 Jan 2025

·

Stayed 1 night

Room was super clean! The beds were very comfortable and the pillows were soft. The Wi-Fi connected easily, the front desk people were extremely helpful and friendly! The Continental breakfast was also great with the selection of cereals, waffles, breads and even frozen foods! I would definitely book another night's day at this quality inn in the future.

8

Dale

1 Nov 2023

·

Stayed 1 night

The room was nice and did what I needed it to, the only thing that I would have liked to have been a little better was the breakfast offered.

8

Courtney

20 Feb 2025

·

Stayed 2 nights

Electric charger next door. Breakfast was sad. Cereal but no milk. No juice.

4

Jasper

22 Sept 2024

·

Stayed 3 nights

The breakfast offering was Cheerios and fruit loops. No eggs, no meat. Apples were the only fruit. Don’t even try the orange juice. Coffee must have come a machine using coffee syrup. Coffe made in the room was good. At 200 per night I expected a little better. So if the price attracts you, go for it but eat elsewhere.

6

John

26 Dec 2024

·

Stayed 1 night

The room itself was great; comfy bed, warm room, black out curtains, quiet. Getting into the room was another matter; it was raining and the water running off the 2nd story walk ran down like a waterfall in front of our room. We had to rush through, getting soaked in the process. No decaf coffee in the room or the breakfast area and none available. The coffee dispenser machine was broken and did not offer hot water for cocoa — desk manager said it had just been worked on. No toaster, though there was a waffle maker. Checkout was quick since we had prepaid. Rain had stopped so we didn’t have a waterfall to walk through when leaving in the morning.

2

Bonnie

2 Sept 2025

·

Stayed 2 nights

The door to our room was difficult to close since there was little clearance between the door and the carpet. We were not told that our room would not be cleaned (we stayed 2 nights) and the sheets and towels changed. Other than the front desk clerk, there seemed to be no other staff on site most of the time. The breakfast “buffet” was extremely sparse: there was no juice, bread or bagels and no hot choices, eg oatmeal or eggs. The second morning, the desk clerk informed us that there was no breakfast since she hadn’t had time to set it up. When we asked for compensation, she was extremely rude, and told us it was complimentary and therefore we hadn’t paid for it anyway! Overall our stay was quite unpleasant and we definitely would not stay here again.

10

Janna

4 Aug 2025

·

Stayed 3 nights

Beds were very comfortable, breakfast was blah, outside doors and wood railings in need of maintenance

8

Joel

7 May 2024

·

Stayed 1 night

Overall, it was good being on an island. Property is somewhat old but nothing is broken, I just wish the heater is not as loud as it is. Breakfast is so-so, not the usual continental breakfast. Nothing fresh from kitchen but they have microwaveable burrito, some fresh fruits, fresh coffee and tea etc. Great thing about them, if you need extra time they easily allow later check out and location is awesome, very close to Safeway.

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Month	Average price
January	US$117
February	US$112
March	US$110
April	US$118
May	US$125
June	US$238
July	US$233
August	US$199
September	US$155
October	US$135
November	US$130
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $135	9 $90	10 $135	11 $112	12 $150
13 $135	14 $135	15 $105	16 $95	17 $96	18 $104	19 $104
20 $96	21 $96	22 $95	23 $147	24 $95	25 $111	26 $111
27 $95	28 $95	29 $95	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $103	3 $103
4 $95	5 $95	6 $95	7 $103	8 $95	9 $103	10 $111
11 $95	12 $95	13 $95	14 $95	15 $95	16 $111	17 $103
18 $95	19 $95	20 $95	21 $95	22 $95	23 $103	24 $103
25 $95	26 $95	27 $95	28 $112	29 $95	30 $103	31 $103

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About this property

Location

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What guests think

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