Name: Best Western Plus Renton Inn
Address: 1850 Southeast Maple Valley Highway, City Center, Renton, Washington, United States of America, Renton, King County, US
Price range: $111–$152 per night
Rating: 7.82

What guests think

Reviews of Best Western Plus Renton Inn highlight friendly staff, clean and comfortable rooms, and a surprisingly good hot breakfast, while recurring issues include an out‑of‑service elevator, occasional housekeeping lapses, strong odors or smoke, hot‑water/pressure problems, and parking‑lot safety concerns.

Many guests also note freeway noise and thin walls, though room comfort and size are frequently praised. Location is convenient to the freeway, airport and The Landing, but the immediate area can feel iffy and the entrance is tricky to find. Expect solid value and service, but be prepared for infrastructure and noise trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The elevator has been out of service across many stays, and several guests report parking challenges and vehicle break‑ins or loitering in the lot. A few mention guest laundry and a lobby computer/printer, but overall facilities feel inconsistent.

Related guest reviews

6

Nerida

Jul 9, 2025

·

Stayed 1 night

Parking was over crowded with no space to park had my mother-in-law who was in need of ADA accommodations and wasn’t able to park nowhere near the front door, multiple vehicles parked taking up 2 to 3 spaces along with work trucks that would just park anywhere. Carpet was old and musty entering the building. Lots of traffic located off the main freeway.

2

Shawna

Jan 27, 2025

·

Stayed 2 nights

Our car window was smashed out along with 10 other cars in the parking lot in the middle of the night. At check in we give our cars info and they attach it to our room…we were not notified when the issue happened. We had find out as we were leaving. Deeply dissatisfied how this was handled. We are 6 hours from home, a car full of children. They offered a window repair service but I called too late, they were unable to get help. Had the hotel notified me in a decent amount of time we could have had this fixed that day. They did offer a shop vac but they left the parking lot full of glass the rest of the weekend. When I asked to speak to a manager I was told not till Monday. We felt very unsafe! There is homeless all over, sketchy people getting high in the parking lot and just not a place for families or children. We will never be back! Very upsetting.

6

gerald

Jul 30, 2024

·

Stayed 3 nights

Good breakfast. Had to change rooms due to the first having a very bad urine smell. Front desk was good about changing room, but had to go from a 2x double to a king and sofa for 4 people. Elevator was also out of service for 2 out of 3 days stay.

8

James

Jul 29, 2024

·

Stayed 1 night

The breakfast was good and well stocked. The elevator had failed but not really that bad for us.

4

Mary

Apr 26, 2023

·

Stayed 1 night

When we checked in, we were assigned a room on the third floor and then we were told the elevator was broken. My husband is physically disabled so it took us a long time to get to the room. All they said was “sorry” and didn’t offer to help in anyway! Won’t stay at another Best Western again!!

8

Sirion

Aug 5, 2024

·

Stayed 2 nights

The elevator is out, happy trails.

6

Stephen

Apr 2, 2023

·

Stayed 3 nights

Everything was great. Staff was so nice. But elevator had not been working since November and they did not notify prior. It will not be working anytime soon. They should put that in this app. Seems like the hotel owners purposely bait and switch. All of the rooms are upstairs. No rooms on first floor.

10

philip

May 21, 2025

·

Stayed 1 night

Has a washer dryed for guest use. The front staff very friendly.

4

Kylee

Jul 31, 2024

·

Stayed 3 nights

The elevator broke down.

2

Jobita

Jan 26, 2025

·

Stayed 1 night

My Truck and other vehicles were vandalized and no one in the property knew about it. It is not a big place so I’m not understanding how not anyone heard an alarm or someone break so many windows in about five or more cars

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Cleanliness

Many guests describe rooms and common areas as clean or spotless, but recurring complaints mention persistent smoke or chemical odors, missed housekeeping during stays, and occasional dirty linens or bathrooms.

Related guest reviews

8

Jeffrey

Dec 9, 2025

·

Stayed 4 nights

Yes, the room was spotless . It was our second time staying at the property. We love the staff. Solomon was the best host. The hot water was MIA. It took quite a bit to warm up. Everything else was top drawer

2

Hailey

Apr 19, 2024

·

Stayed 2 nights

The walls were very thin. I could hear everything that was going on in the room next to me. The room is reeked of smoke smell when it’s supposed to be a smoke-free hotel.

2

Randy P

Jun 17, 2023

·

Stayed 12 nights

For an 11 days day no housekeeping, no towel exchange no garbage emptying. Normally every three days you’ll get cleaning services after Covid. I had to ask for cleaning services several times and when that didn’t happen, I had to go to the desk and get my own clean towels would not recommend.

4

Peggy

Jun 7, 2023

·

Stayed 3 nights

Rooms were nice , front desk people were nice, but we stayed 3 days and even REQUESTED our room to be cleaned, and was not done. Had to go down to front desk every night when we came in ( at 10:00 p.m.) and get our own towels for morning… ugh…

2

Rosie

Sep 26, 2024

·

Stayed 1 night

Found multiple hair strands in the towels, even within the folded towels. Towels were also not clean. Ended up drying my face with my tshirt. Found a booger on the shower wall with a curly hair strand attached to it. Killed a “spider” that was crawling on my sister who was laying next to me on the bed. There was miscommunication with front desk about rollaway bed and changing to a 2 queen bed. Night staff said morning staff wouldn’t allow the room change and morning staff said night staff should have mentioned it since final cost would have been less for the double queen compared to the rollaway fee.

10

Niki

Sep 21, 2025

·

Stayed 1 night

Very clean. Best 2 star hotel I’ve stayed in.

10

Mailanni

Oct 30, 2025

·

Stayed 1 night

Super spacious room, very clean. Nice staff

6

Tasha

May 8, 2023

·

Stayed 2 nights

Room was dirty. Floor wasnt sweept or mopped prior to our arrival. Didnt have enough towels for 3 people, no tissues but 2 in the box, 1 roll of toilet paper. Towels were stained and had holes. Sheets had stains. Ive had better experiences with this place before. The bathroom wasnt clean, the wall protector behind the door fell off in the middle of the night startling us. The front door didnt properly latch. So didnt feel too secure. The Elevator has been down for months. Staff is great but who ever is in housekeeping really needs to step it up. They do poor work.

4

Ariana

May 10, 2025

·

Stayed 1 night

The cleaning products/air freshener used in this facility were so strong and overpowering. I had an instant headache and couldn’t sleep. It ruined what would otherwise be a relatively decent place, with nice people. The staff weee friendly and pleasant, it was just the chemical cleaning product smell that made the place intolerable and made for a rough night.

2

Mayra

Aug 16, 2025

·

Stayed 1 night

I had them cancel my reservation because I checked in and they gave me room key, I went to room with my kids, when we opened the door the room was never cleaned garbage and beds undone, house keeping tip was still on counter my kids were tired and wanted to lay down. Nothing was offered like would you like another room or a discount for the inconvenience nothing so I decided to cancel my reservation and made sure money was refunded, but I will not ever stay in this location a lot of noise, construction, homeless and shady people doing shady things for sure not a safe place when traveling with kids.

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Rooms

Rooms are generally comfortable, with many noting good beds and some spacious layouts, but noise from the freeway and thin walls/ceilings is a common issue. Guests also report inconsistent hot water or weak pressure and occasional in‑room maintenance quirks like broken blinds or missing closets.

Related guest reviews

8

Jeffrey

Dec 9, 2025

·

Stayed 4 nights

Yes, the room was spotless . It was our second time staying at the property. We love the staff. Solomon was the best host. The hot water was MIA. It took quite a bit to warm up. Everything else was top drawer

6

Brenda

Mar 28, 2025

·

Stayed 1 night

Clean rooms but noisy. Walls & ceiling too thin. Could hear person above walking around at midnight.

6

Jaime

Nov 16, 2024

·

Stayed 2 nights

I’ve stayed here multiple times. This last one was okay… the fan wouldn’t stay on and the fridge wasn’t really cold but those things are tolerable. The thing I had a problem with was there is ONLY ambient light around the mirror and I couldn’t see anything while doing my hair or makeup. No overhead lighting nearby to help either. I literally moved the lamps around to help but it didn’t do much. This is the first time this has happened so clearly not all rooms are created equal. If you are a makeup wearer, request a room with better lighting.

2

Francisco

Oct 14, 2025

·

Stayed 1 night

The shower was really bad no hot water at all and the room was it smelling really funny

8

Rodney

Jul 22, 2025

·

Stayed 1 night

Comfortable room. Noise from traffic outside all night kinda loud. Needed ear plugs. Only citrus soaps and I am not a fan.

6

Alec

Jul 30, 2023

·

Stayed 1 night

Window shade broken and stuck open so I could not block out the light. Shower head was stomach high and very inconvenient to use. Clean room. Staff nice.

8

Thomas

Aug 18, 2025

·

Stayed 1 night

Shower was very weak

8

Mayra

Sep 27, 2025

·

Stayed 3 nights

I love the fact that the room and the place in general was clean, the only negative is that you could hear lots of noice from other rooms and beds were not firm, other then than we had a great stay. Breakfast was included but we did not eat there so not sure how it was. 100% recomended.

8

Nancy

May 12, 2024

·

Stayed 1 night

The hotel has been upgraded since my last visit so the room was nicely appointed and very clean. I like to stay here when I have an early flight out of SeaTac. What made our stay unenjoyable was that we were put in Room 323 which faces the freeway which, on a Friday night, is quite noisy and interfered with our sleep. Ask for a room on the back side of the hotel. Also, the room did not have a closet or anywhere to hang our coats or the dress I planned to wear the next day. Fortunately we had held onto the luggage rack and were able to drape things over it to keep out wrinkles. We left quite early so cannot speak to the breakfast they provide.

6

Patricia

Jul 14, 2024

·

Stayed 2 nights

Our room had no closet, rod or hangars where we could hang jackets or dresses. We had to drape clothes over the one chair in the room. Only one luggage rack, so one suitcase had to sit on the floor. And, the motorized window blinds were broken, could not be opened.

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Service

Staff are widely praised as friendly, welcoming and helpful at check‑in and during breakfast, though a minority report rudeness, miscommunication, or slow responses to issues. Service consistency varies by staff member and time.

Related guest reviews

10

Diane

Aug 24, 2025

·

Stayed 1 night

Super nice front desk team!

2

Jianwei

Sep 12, 2025

·

Stayed 3 nights

The front desk is very bad service need to improve the lady told us that we check out at 12pm and when the day we check out another lady was said the time is not right

10

Damian

Sep 17, 2025

·

Stayed 1 night

Quick stay close to SEATAC for an early flight out. Staff were friendly and helpful. Gave us a quiet room, away from highway and elevator on top floor as we requested. Room was clean and cozy, lots of furniture and the king bed filled the room.

4

Cari

Jul 16, 2024

·

Stayed 1 night

Front desk staff was awful.

10

Yesenia

Sep 22, 2025

·

Stayed 1 night

Breakfast was actually really good and whoever prepares it needs to be acknowledged that they are beautiful and perfect. Front desk staff is quick and efficient, never had to wait too long for anything plus some ladies were bilingual.

10

Eugene

Oct 14, 2023

·

Stayed 1 night

Friendly front desk staff were polite and helpful during checkin and checkout. The hotel manager went out of his way to resolve a mixup with my reservation and personally made his services available if I needed any further assistance.

10

Bobbi

Jul 28, 2025

·

Stayed 1 night

The front desk staff were friendly and quick getting everyone checked in and went above and beyond for an elderly gentleman staying with his family. They were so understanding and patient with them. Wish I remembered the name of the young man working the front that day

10

Jessica

Aug 18, 2025

·

Stayed 9 nights

In a month we had 6 stays here. We were moving and husband’s job started early so he stayed M-F a few weeks then we joined him as new home wasn’t ready yet and then had a 13 night stay as a family. Pros: Husband ate breakfast daily and said it was good. Enjoyed the 24 hr free espresso machine as it has hot cocoa. Hotel itself, grounds, & room were clean. Comfortable beds and no noise issues. Extremely excellent and delightful service with 1 notable exception. Jasmine, Barry, & the night associate whose name begins with O all had consistently fantastic client relations and were clearly focused on ensuring we were satisfied and had a good stay. The daytime associate Diana was an entirely different story and all interactions with her caused the overall positive feeling to evaporate and now sadly we cannot recommend this hotel unless she were no longer employed. She has absolutely 0 business being in a position that deals with the public, particularly without direct oversight and supervision. Her service and attitude were patently horrifying, and she wasted our time and cost us money and great inconvenience. Cons: Diana the nightmare, being approached in the dark uncomfortably closely by homeless people in the lot, King beds all have a metal piece that sticks a few inches out the side of frame causing repeat daily leg bruising, & ridiculous rule about exchanging dirty towels at the desk to get clean ones instead of just giving extras was punitive and inconsiderate.

2

Mayra

Feb 25, 2023

·

Stayed 1 night

I was not able to check in . Waited for almost an hr .no staff available at front desk. Call but there was no answer. Decided to look for another place to stay.

2

Jo

Jun 17, 2023

·

Stayed 1 night

I reserved two rooms and front desk told me I only have one room reserved under my name when I checked in the hotel around 10pm with my family (3 seniors). She basically ignored my request to check the booking confirmation on my cell phone and busy with talking on her cell phone. She just kept telling me the hotel was fully booked on that date and no rooms are available and that's it. No further help was offered until I called Expedia and found out the other room was reserved under another name with the same booking number. She just simply didn't care to check!!! Poor service ever.

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Location

Convenient to the freeway, Sea‑Tac, and nearby shopping and dining at The Landing, but the entrance can be hard to find and traffic noise is common. Several guests felt the immediate area and parking lot were iffy.

Related guest reviews

10

Tammy

Sep 14, 2025

·

Stayed 1 night

Great location for a stay. Close to freeway. Quiet and comfortable.

10

Damian

Sep 17, 2025

·

Stayed 1 night

Quick stay close to SEATAC for an early flight out. Staff were friendly and helpful. Gave us a quiet room, away from highway and elevator on top floor as we requested. Room was clean and cozy, lots of furniture and the king bed filled the room.

6

Bart

Aug 4, 2024

·

Stayed 1 night

The area around the hotel is getting worse. I’ve stayed here a few times before but might have been my last. Hotel itself is clean, staff is solid, but not he community is not. Renton is down bad and nobody seems to care.

6

Melissa

Jan 14, 2024

·

Stayed 1 night

The hotel was clean and the staff are amazing. The two front desk ladies and the lady who looked after breakfast. All very kind and friendly. The room was small but fine for one night. No hot water and very little water pressure. Was fixed after we had our shower. You will need a car here you cannot walk to restaurants etc.

8

Gary Richard

Dec 2, 2023

·

Stayed 1 night

Decent hotel. Difficult to get to, especially at night when its raining. Just about guarantee you will drive past it a couple times, and likely right back on to the freeway before you figure it out if the driving conditions are poor.

10

Matthew

Aug 9, 2025

·

Stayed 2 nights

I’ve stayed in a lot of places in Renton. This has the best breakfast and most comfortable beds. Also the women who maintain the breakfast are very friendly. Only downside is the location is at the 405 interchange. So the traffic is heavy most of the time. However it’s a pretty direct drive to The Landing. A shopping and eating destination.

10

kelly

May 15, 2025

·

Stayed 1 night

The hotel itself is great. Just a iffy area

8

Victor

Feb 21, 2023

·

Stayed 1 night

The hotel had very friendly staff taking care of guests, so that was a big plus. Ample parking and close to the highway, so going to other restaurants and activities were convenient. They are also pet friendly and cost is reasonable ($20 per dog). Rooms were refaced so it looks nice; however, the floor is quite thin so we could hear every step of our upstairs neighbor. When they jumped, we could even hear a bit of the wall/ceiling crackling. If you are a light sleeper, I would recommend bringing ear plugs.

8

Harry

Feb 12, 2025

·

Stayed 2 nights

Room was quite nice and comfortable and an excellent value for the price. Staff was friendly. Note that the only business within convenient walking distance was a Japanese steakhouse which, based on my visit, I don’t recommend. Other dining options available within a couple of miles.

8

Jenna

Jul 24, 2024

·

Stayed 1 night

Our flight was rerouted during the crowdstrike cancellations to Seattle - all the airport hotels were booked and unsure of the area. The drive from the airport was quick and the surrounding area seemed nice. The staff was great getting us toiletries since we had no bags. The top floor had a slight smoke smell and our first room was clean but the bed skirt was off the bed and looked as if they were cleaning it still as it was wet. I was going to ignore it but I noticed what appeared to be a blood spot on the floor under the floating side table and I decided I paid almost $400 for the room so it should be clean and safe. They claimed they were giving me a "free upgrade for my complaint" It was a clean room on the 3rd floor that had a bigger floorplan but amenities were still the same - the 3rd floor did not have a smoke smell. Over all the hotel was a safe and relative clean option for the overnight stay. They have a great sidewalk under the highway for Big Java in the morning that had GREAT coffee and a great kids strawberry drink!

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Dining

Breakfast draws consistent praise for its hot items, variety, and attentive hosts; many call it a highlight. A few mention the small or crowded breakfast area and occasional quality inconsistencies.

Related guest reviews

8

Connie

Jul 21, 2024

·

Stayed 1 night

The breakfast was really good. Great variety.

10

Sherrie

Nov 9, 2023

·

Stayed 2 nights

Good breakfast. Nice hotel

10

Brenda

Sep 30, 2025

·

Stayed 2 nights

Hotel met it's purpose. Easy, friendly check in. Clean rooms. Great breakfast choices. Easy Parking. No complaints.

10

Yesenia

Sep 22, 2025

·

Stayed 1 night

Breakfast was actually really good and whoever prepares it needs to be acknowledged that they are beautiful and perfect. Front desk staff is quick and efficient, never had to wait too long for anything plus some ladies were bilingual.

10

Romana

Sep 22, 2023

·

Stayed 1 night

We stayed for one night and very impressed by the cleanliness of our room. One of the best Best Western we have stayed at. The breakfast had good selection, bacon, eggs, potatoes and pastries. The biscuits and gravy were very good.

10

Gerardo

Aug 8, 2025

·

Stayed 1 night

Easy check in and check out and their breakfast was good.

10

Cynthia

Sep 24, 2025

·

Stayed 2 nights

Good breakfast

10

Rick

Aug 7, 2025

·

Stayed 1 night

Great clean property. Breakfast was superior. Friendly staff. Only downside I had was water pressure. But that’s a 1st world problem. Overall great clean hotel

8

Cindy

Jul 30, 2025

·

Stayed 2 nights

Limited parking and small breakfast area

8

John

Jun 9, 2024

·

Stayed 1 night

The evening we checked in was fine. The next morning we went down for breakfast to find no seats/tables were available. We had to wait. Don’t say we should have taken our breakfast to our room as that’s messy. We tried to leave the hotel at 10.30 only to be told by one of the other guests on the 4th floor with us that the elevator had failed. I had been waiting for more than 5 minutes for the elevator with 2 heavy suitcases and now had to struggle downstairs with them. At check out I asked the receptionist why there were no notices on the lift doors to say it was unavailable. The exchange of conversation was almost rude. During our checkout the receptionist answered the phone and kept me waiting for 7 minutes before getting back to me.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$95
February	$94
March	$107
April	$108
May	$114
June	$175
July	$157
August	$144
September	$137
October	$113
November	$96
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $115	10 $115	11 $135	12 $135
13 $121	14 $143	15 $139	16 $143	17 $143	18 $143	19 $152
20 $118	21 $118	22 $118	23 $111	24 $118	25 $134	26 $127
27 $118	28 $118	29 $118	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $126	3 $127
4 $118	5 $118	6 $118	7 $118	8 $118	9 $127	10 $127
11 $118	12 $118	13 $118	14 $118	15 $118	16 $127	17 $127
18 $118	19 $111	20 $118	21 $118	22 $111	23 $127	24 $127
25 $118	26 $118	27 $118	28 $118	29 $118	30 $126	31 $126

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About this property

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What guests think

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