Quality Inn & Suites Kearneysville - Martinsburg
US$65
/ night
Avg. for October
Prices for Quality Inn & Suites Kearneysville - Martinsburg
Select dates to see prices and availability
US$65
/ night
Avg. for October
Monthly average prices
Nightly prices at Quality Inn & Suites Kearneysville - Martinsburg average US$56 in the cheapest month (December) and US$66 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$57 |
| February | US$58 |
| March | US$61 |
| April | US$64 |
| May | US$64 |
| June | US$63 |
| July | US$65 |
| August | US$66 |
| September | US$63 |
| October | US$65 |
| November | US$58 |
| December | US$56 |
J
F
M
A
M
J
J
A
S
Oct · US$65
O
N
D
Most expensive: August (~US$66)
Cheapest: December (~US$56)
About this property
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool.
Amenities
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Location
With a stay at Quality Inn & Suites in Kearneysville, you'll be in the historical district, within a 15-minute drive of Hollywood Casino at Charles Town Races and Hillside Lake. This hotel is 17 mi (27.4 km) from Harpers Ferry National Historical Park and 3.2 mi (5.2 km) from A-T Gift Company Farm Winery.
What's nearby
A-T Gift Company Farm Winery(3.2 Miles)
Hillside Lake(3.8 Miles)
James Hite Park(5.7 Miles)
Morgan's Grove Park(5.9 Miles)
Triple Brick Museum(5.9 Miles)
Wonderment Puppet Theater(6 Miles)
Apollo Civic Theatre(6 Miles)
For the Kids, By George Children's Museum(6.1 Miles)
Martinsburg Roundhouse(6.1 Miles)
Belle Boyd House(6.1 Miles)
Martinsburg-Berkeley County Convention and Visitors Bureau(6.1 Miles)
Wurzburg Dog Park(6.2 Miles)
The Commons(6.2 Miles)
Adam Stephen House(6.3 Miles)
Elmwood Cemetery(6.7 Miles)
Martinsburg, WV (MRB-Eastern West Virginia Regional)(8.2 Miles)
Hagerstown, MD (HGR-Hagerstown Regional)(30.9 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Room service
Pool outdoor
Location
1937 Short Road, Kearneysville, West Virginia, United States of America
A-T Gift Company Farm Winery (3.2 Miles)
Hillside Lake (3.8 Miles)
James Hite Park (5.7 Miles)
Morgan's Grove Park (5.9 Miles)
Triple Brick Museum (5.9 Miles)
Wonderment Puppet Theater (6 Miles)
Room options
5
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Quality Inn & Suites Kearneysville - Martinsburg
7
Good
Based on 936 verified reviews
Who stays here?
Business
8%
Couple
36%
Family
28%
Group
7%
Solo
18%
What guests think
AI-generated summary based on recent guest reviews
Reviews for Quality Inn & Suites Kearneysville - Martinsburg highlight very friendly staff and workable prices, but recurring issues with cleanliness, musty or smoky odors, maintenance problems, and noise from thin walls or nearby guests appear across stays.
Read moreWas this helpful?
What guests think
Reviews for Quality Inn & Suites Kearneysville - Martinsburg highlight very friendly staff and workable prices, but recurring issues with cleanliness, musty or smoky odors, maintenance problems, and noise from thin walls or nearby guests appear across stays.
Breakfast is frequently described as decent with waffles, though items sometimes run out or taste poor. Facilities feel worn, with no elevator, stairs in disrepair, and a pool that is sometimes closed; some guests also mention loitering or dim parking-lot lighting. The location suits visits to nearby attractions and the VA hospital, though it's a bit off the main highway. Expect a budget stay with variable upkeep and comfort.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are worn and basic: multiple reviews note a sometimes-closed outdoor pool, no elevator with stairs in disrepair, and occasional parking or lighting issues; a few guests did find the pool warm and clean when open. Laundry equipment problems were also reported.
Related guest reviews
4
Paul
18 Jun 2025
·
Stayed 1 night
Too noisy. Even at 3 in the morning on a week night. The tub faucet leaked. The microwave was unplugged and you had to be a contortionist to find a way to plug it in. Two dirty socks were found in our room. Not ours. No protein offered for breakfast. Has a pool. Not open.
Too noisy. Even at 3 in the morning on a week night. The tub faucet leaked. The microwave was unplugged and you had to be a contortionist to find a way to plug it in. Two dirty socks were found in our room. Not ours. No protein offered for breakfast. Has a pool. Not open.
10
Samia
29 Jul 2025
·
Stayed 1 night
Very easy check in, pool is warm and clean. Will visit again if in the area.
Very easy check in, pool is warm and clean. Will visit again if in the area.
4
Melanie
22 Jun 2025
·
Stayed 2 nights
One of our hand towels had makeup on it (we didn’t even bring makeup) and the carpet by the door was sticky. One of the bed had blue stains on the sheets and water only came out of a few holes in the shower. We specifically chose this hotel because it was affordable and had a pool, but the pool was closed all weekend. There was an “interesting” smell in the stairwell. Won’t be staying here again.
One of our hand towels had makeup on it (we didn’t even bring makeup) and the carpet by the door was sticky. One of the bed had blue stains on the sheets and water only came out of a few holes in the shower. We specifically chose this hotel because it was affordable and had a pool, but the pool was closed all weekend. There was an “interesting” smell in the stairwell. Won’t be staying here again.
6
Lynne
13 Apr 2024
·
Stayed 1 night
Back parking flooded with at least 4 inches of water. Not enough lighting around door and parking lot. Felt unsafe. My feet and shoes soaked. A drainage issue that needs to be fixed
Back parking flooded with at least 4 inches of water. Not enough lighting around door and parking lot. Felt unsafe. My feet and shoes soaked. A drainage issue that needs to be fixed
6
Phillip
30 May 2024
·
Stayed 1 night
The good: Staff was friendly. Room was clean. Right across the street from the 24 hour Sheetz. Quiet, but not abandoned. The Ugly: pool was broken (still from COVID) Crackheads stole the elevators so you have to take the stairs.
The good: Staff was friendly. Room was clean. Right across the street from the 24 hour Sheetz. Quiet, but not abandoned. The Ugly: pool was broken (still from COVID) Crackheads stole the elevators so you have to take the stairs.
4
Sara
30 Oct 2023
·
Stayed 2 nights
First: Expedia did not give the property my pre-paid reservation information so it took an hour to check in while they worked it out with the front desk. Next: no elevator! Stairs to second floor were dangerous because the treads are tearing away from the steps and the hand rails are filthy. In the room: stains on doors and walls, dirty drips on walls in bathroom, wood molding tearing away from divider in closet, bathroom door would not fully close, paint chipping off, and bugs! Black beetles 😬. Air conditioner filthy and so noisy we couldn’t sleep with it on.
First: Expedia did not give the property my pre-paid reservation information so it took an hour to check in while they worked it out with the front desk. Next: no elevator! Stairs to second floor were dangerous because the treads are tearing away from the steps and the hand rails are filthy. In the room: stains on doors and walls, dirty drips on walls in bathroom, wood molding tearing away from divider in closet, bathroom door would not fully close, paint chipping off, and bugs! Black beetles 😬. Air conditioner filthy and so noisy we couldn’t sleep with it on.
4
Danielle
6 Aug 2024
·
Stayed 4 nights
The staff were nice but overall the facility is run down. Our room was humid, despite attempts to raise or lower the air conditioning. Clothing was damp and our bathing suits never dried. The breakfast was decent and included hot items. Pool was okay but we never saw anyone clean it and there was trash around it. We often had the pool to ourselves which was nice.There appear to be many long term residents at the hotel who are a bit sketchy. It is a non smoking facility but folks sit nearby and smoke more than cigarettes. We definitely won't stay again. The dogs were better than the people.
The staff were nice but overall the facility is run down. Our room was humid, despite attempts to raise or lower the air conditioning. Clothing was damp and our bathing suits never dried. The breakfast was decent and included hot items. Pool was okay but we never saw anyone clean it and there was trash around it. We often had the pool to ourselves which was nice.There appear to be many long term residents at the hotel who are a bit sketchy. It is a non smoking facility but folks sit nearby and smoke more than cigarettes. We definitely won't stay again. The dogs were better than the people.
8
Elizabeth
11 Aug 2025
·
Stayed 2 nights
The beds were comfy, and the room was spacious enough for our family. The staff was very kind and helpful. The main downside was how many repairs needed to be done to the property. The main stairwell's trimming was coming off and the nails could be seen. Pieces of the EXIT stairwell steps were also breaking off. It was a little annoying to be able to hear the next room's TV while we were trying to sleep.
The beds were comfy, and the room was spacious enough for our family. The staff was very kind and helpful. The main downside was how many repairs needed to be done to the property. The main stairwell's trimming was coming off and the nails could be seen. Pieces of the EXIT stairwell steps were also breaking off. It was a little annoying to be able to hear the next room's TV while we were trying to sleep.
6
kristin
6 Jul 2024
·
Stayed 1 night
Property was fine it is a little older and showed its age. The room was clean and the outdoor pool was refreshing and well kept. We did have a major problem with the people in the next room being loud they partied until about 230 am. We called the front desk several times and the did best they could. This is not a high end hotel at all and they have to put up with all sorts of clientele. so not sure if it was the location or just our dumb luck to have such such inconsiderate people next to us. I had to work the next day and 5 hours of sleep was not enough.
Property was fine it is a little older and showed its age. The room was clean and the outdoor pool was refreshing and well kept. We did have a major problem with the people in the next room being loud they partied until about 230 am. We called the front desk several times and the did best they could. This is not a high end hotel at all and they have to put up with all sorts of clientele. so not sure if it was the location or just our dumb luck to have such such inconsiderate people next to us. I had to work the next day and 5 hours of sleep was not enough.
2
Megen
30 Jun 2025
·
Stayed 2 nights
I didn’t like that I picked a hotel that advertised it had a pool that conveniently was closed for repairs. Breakfast was very limited and the people that hung around the hotel were a bit scary
I didn’t like that I picked a hotel that advertised it had a pool that conveniently was closed for repairs. Breakfast was very limited and the people that hung around the hotel were a bit scary
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed, with recurring reports of musty or smoky odors, visible stains or dampness, and occasional sightings of roaches or bed bugs; some guests did find rooms very clean.
Related guest reviews
8
Judyann
14 Sept 2025
·
Stayed 1 night
Our room stunk 117 like mold. The tub was great, ac worked, room was clean.
Our room stunk 117 like mold. The tub was great, ac worked, room was clean.
4
Brittany
9 Sept 2025
·
Stayed 2 nights
Room and hotel itself were very dirty. I saw multiple roaches while I was there and I’m sure there were a ton more that I didn’t see. I had to put all my stuff in bags so I didn’t take the bugs home with me. Only benefit of this hotel was that it was close to my travel job and dog friendly.
Room and hotel itself were very dirty. I saw multiple roaches while I was there and I’m sure there were a ton more that I didn’t see. I had to put all my stuff in bags so I didn’t take the bugs home with me. Only benefit of this hotel was that it was close to my travel job and dog friendly.
6
Jennifer
21 Sept 2025
·
Stayed 1 night
The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.
The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.
6
Kat
17 Sept 2023
·
Stayed 2 nights
While the property is a cheaper option compared to alternatives, the rooms (particularly the bathrooms) could use a much-needed upgrade from the current condition. Everything was very rusted and stained, and there were several dead bugs in the ceiling light. The bedroom was average in comfort and condition, but the white comforter had a few obvious blood stains from previous guests that should have been noticed by staff.
While the property is a cheaper option compared to alternatives, the rooms (particularly the bathrooms) could use a much-needed upgrade from the current condition. Everything was very rusted and stained, and there were several dead bugs in the ceiling light. The bedroom was average in comfort and condition, but the white comforter had a few obvious blood stains from previous guests that should have been noticed by staff.
4
Angela
25 Sept 2023
·
Stayed 3 nights
Breakfast was terrible. There weren’t enough towels and they would not honor a request for more. There was not enough toilet paper, house cleaning put sheets on the bed that were very wrinkled and of questionable cleanliness. The hotel smelled terrible. The room smelled musty and smoky. The air conditioner vents were corroded with dust and dirt. It was very noisy. The eggs were watery. The sausage was greasy, and the waffle machine did not cook properly. The manager was short and curt whenever a request was made. After housekeeping came in to clean the room they did not replace any shampoo, conditioner, soap, or toilet paper. They left a very small half roll in the bathroom with no spare. We will not be staying again. children were running in the room above us for hours.
Breakfast was terrible. There weren’t enough towels and they would not honor a request for more. There was not enough toilet paper, house cleaning put sheets on the bed that were very wrinkled and of questionable cleanliness. The hotel smelled terrible. The room smelled musty and smoky. The air conditioner vents were corroded with dust and dirt. It was very noisy. The eggs were watery. The sausage was greasy, and the waffle machine did not cook properly. The manager was short and curt whenever a request was made. After housekeeping came in to clean the room they did not replace any shampoo, conditioner, soap, or toilet paper. They left a very small half roll in the bathroom with no spare. We will not be staying again. children were running in the room above us for hours.
6
JoAnn
15 Aug 2025
·
Stayed 1 night
Bed Bugs
Bed Bugs
8
Michael B.
9 Jul 2024
·
Stayed 3 nights
The room was clean. The staff was great. We would definitely return.
The room was clean. The staff was great. We would definitely return.
4
Jaime
19 Sept 2024
·
Stayed 1 night
The floor I was on had a skunk smell. Hotel needs updating.
The floor I was on had a skunk smell. Hotel needs updating.
4
John
8 Sept 2023
·
Stayed 2 nights
Overall I had no issues with the Hotel, However we found Bed Bugs on our last day of our stay.. Staff didn't offer any rebate just said thank you for letting us know.
Overall I had no issues with the Hotel, However we found Bed Bugs on our last day of our stay.. Staff didn't offer any rebate just said thank you for letting us know.
4
Monica
13 Oct 2024
·
Stayed 2 nights
Very strong mildew odor in hallways and room i had to buy a candle and freshener to be comfortable.
Very strong mildew odor in hallways and room i had to buy a candle and freshener to be comfortable.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from comfortable and adequately sized to dated, with thin walls and frequent maintenance issues affecting plumbing, HVAC, lighting, and in-room amenities like TVs or microwaves; Wi-Fi or streaming reliability varies.
Related guest reviews
4
Robert
13 Feb 2024
·
Stayed 2 nights
the fridge in my room didn't work, which I discovered when the soda was warm and the leftovers were spoiled. heater would only turn on if set to 78, and wouldn't cut off until I lowered the thermostat below that, so either off or on, nothing automatic. walls were paper thin. I heard the neighbor on both side of me and they heard me. While talking to family back home the front desk called to tell me the folks next door complained about the noise. TV wasn't on, I was alone in the room, only talking on the phone, and it was loud enough to bother folks. The "eggs" at the free breakfast were inedible. The sausage was a little better, but I still only ate half of one. Location was great, staff were friendly, but I won't be staying here again until they do some major renovations.
the fridge in my room didn't work, which I discovered when the soda was warm and the leftovers were spoiled. heater would only turn on if set to 78, and wouldn't cut off until I lowered the thermostat below that, so either off or on, nothing automatic. walls were paper thin. I heard the neighbor on both side of me and they heard me. While talking to family back home the front desk called to tell me the folks next door complained about the noise. TV wasn't on, I was alone in the room, only talking on the phone, and it was loud enough to bother folks. The "eggs" at the free breakfast were inedible. The sausage was a little better, but I still only ate half of one. Location was great, staff were friendly, but I won't be staying here again until they do some major renovations.
8
Constance
19 Jan 2023
·
Stayed 2 nights
Overall it was fine except for the paper thin walls we could hear our neighbors through….literally every word they said. Breakfast ran out fast but other than that is was ok.
Overall it was fine except for the paper thin walls we could hear our neighbors through….literally every word they said. Breakfast ran out fast but other than that is was ok.
10
David
7 Oct 2023
·
Stayed 1 night
Nice rooms, comfortable beds
Nice rooms, comfortable beds
6
Jennifer
21 Sept 2025
·
Stayed 1 night
The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.
The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.
8
Suzanne
5 Dec 2024
·
Stayed 1 night
My room was clean, but there were some problems. I had looked forward to using the jacuzzi in the room, but it was non-functional. I would have appreciated knowing that before I tried to use it. The heating register was incredibly noisy - I had to turn it of in order to sleep. On the bright side - breakfast was good and the front desk person, Jennifer, was amazing!
My room was clean, but there were some problems. I had looked forward to using the jacuzzi in the room, but it was non-functional. I would have appreciated knowing that before I tried to use it. The heating register was incredibly noisy - I had to turn it of in order to sleep. On the bright side - breakfast was good and the front desk person, Jennifer, was amazing!
8
Elizabeth
11 Aug 2025
·
Stayed 2 nights
The beds were comfy, and the room was spacious enough for our family. The staff was very kind and helpful. The main downside was how many repairs needed to be done to the property. The main stairwell's trimming was coming off and the nails could be seen. Pieces of the EXIT stairwell steps were also breaking off. It was a little annoying to be able to hear the next room's TV while we were trying to sleep.
The beds were comfy, and the room was spacious enough for our family. The staff was very kind and helpful. The main downside was how many repairs needed to be done to the property. The main stairwell's trimming was coming off and the nails could be seen. Pieces of the EXIT stairwell steps were also breaking off. It was a little annoying to be able to hear the next room's TV while we were trying to sleep.
10
Debra
25 Jun 2023
·
Stayed 2 nights
Friendly staff. Room was comfortable. Slept well. The AC kept the room nice and cool for sleeping.
Friendly staff. Room was comfortable. Slept well. The AC kept the room nice and cool for sleeping.
6
michael
1 Mar 2023
·
Stayed 1 night
Room door badly needed painting. Walls are thin, very noisy.
Room door badly needed painting. Walls are thin, very noisy.
6
Jackie
17 Dec 2024
·
Stayed 2 nights
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
8
Wayne
7 Oct 2023
·
Stayed 1 night
Nice out-of-the-way hotel. Clean. Free breakfast. Good wi-fi. Only issue was an extremely stained desk chair which the clerk said would be addressed immediately.
Nice out-of-the-way hotel. Clean. Free breakfast. Good wi-fi. Only issue was an extremely stained desk chair which the clerk said would be addressed immediately.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is often praised as friendly, accommodating, and helpful, including shout-outs to specific staff; however, some guests experienced rudeness, slow responses, or difficulty resolving refunds or issues during their stay.
Related guest reviews
2
Mike
14 Jun 2025
·
Stayed 1 night
Our stay was so that we could visit a sick parent at the VA hospital. The parent’s health declined and they went into hospice. The plans changed quickly and we had to leave a day earlier than originally planned to take care of the parents belongings. I knew our plans may change from our reservation dates and inquired daily about potentially checking out earlier than our reservation dates. I was told I would have to speak to the manager the day of early check out. The evening before early check out I inquired. The clerk took a message and attempted to reach the off duty manager and would contact me when she received an answer on a possible refund. I did not receive any information that evening. The day of check out the manager was not yet in and would arrive at 9 am that day. The information would be provided when they arrived. I was told they had my credit card information an would provide the refund, if permitted, to my card. I never received a refund.
Our stay was so that we could visit a sick parent at the VA hospital. The parent’s health declined and they went into hospice. The plans changed quickly and we had to leave a day earlier than originally planned to take care of the parents belongings. I knew our plans may change from our reservation dates and inquired daily about potentially checking out earlier than our reservation dates. I was told I would have to speak to the manager the day of early check out. The evening before early check out I inquired. The clerk took a message and attempted to reach the off duty manager and would contact me when she received an answer on a possible refund. I did not receive any information that evening. The day of check out the manager was not yet in and would arrive at 9 am that day. The information would be provided when they arrived. I was told they had my credit card information an would provide the refund, if permitted, to my card. I never received a refund.
8
Paul
29 May 2025
·
Stayed 3 nights
the staff are fantastic!
the staff are fantastic!
10
Rita
29 Sept 2025
·
Stayed 5 nights
Excellent staff especially Kayla who went out of her way to make sure we had a pleasant stay.
Excellent staff especially Kayla who went out of her way to make sure we had a pleasant stay.
4
Sara
30 Oct 2023
·
Stayed 2 nights
First: Expedia did not give the property my pre-paid reservation information so it took an hour to check in while they worked it out with the front desk. Next: no elevator! Stairs to second floor were dangerous because the treads are tearing away from the steps and the hand rails are filthy. In the room: stains on doors and walls, dirty drips on walls in bathroom, wood molding tearing away from divider in closet, bathroom door would not fully close, paint chipping off, and bugs! Black beetles 😬. Air conditioner filthy and so noisy we couldn’t sleep with it on.
First: Expedia did not give the property my pre-paid reservation information so it took an hour to check in while they worked it out with the front desk. Next: no elevator! Stairs to second floor were dangerous because the treads are tearing away from the steps and the hand rails are filthy. In the room: stains on doors and walls, dirty drips on walls in bathroom, wood molding tearing away from divider in closet, bathroom door would not fully close, paint chipping off, and bugs! Black beetles 😬. Air conditioner filthy and so noisy we couldn’t sleep with it on.
2
Jane
21 Oct 2023
·
Stayed 1 night
Do not stay here. Stay in Martinsburg. The ladies working breakfast were so very nice. And the lady working cleaning the rooms was so very nice. But front desk, not so much.
Do not stay here. Stay in Martinsburg. The ladies working breakfast were so very nice. And the lady working cleaning the rooms was so very nice. But front desk, not so much.
8
Madeline
22 May 2023
·
Stayed 2 nights
The front desk staff was very personable and accommodating
The front desk staff was very personable and accommodating
10
Jeanne
7 May 2023
·
Stayed 1 night
Tv wasn’t working. Lady at the front desk wasn’t to friendly.
Tv wasn’t working. Lady at the front desk wasn’t to friendly.
6
Renee
12 Nov 2025
·
Stayed 7 nights
Customer service outstanding. Cleanliness needs some improvement
Customer service outstanding. Cleanliness needs some improvement
10
Paul
19 Sept 2025
·
Stayed 3 nights
the staff are terrific!
the staff are terrific!
10
Craig
3 Sept 2025
·
Stayed 3 nights
This place is perfectly priced. Beds are pretty comfortable. Front desk ladies are great. I dealt with jodie alot and she was amazing
This place is perfectly priced. Beds are pretty comfortable. Front desk ladies are great. I dealt with jodie alot and she was amazing
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is convenient for the VA hospital and area attractions such as Harpers Ferry, though it can be a bit off the main highway; a 24-hour convenience store sits across the street.
Related guest reviews
10
Mary
8 May 2023
·
Stayed 2 nights
Great location for visiting the areas around Charles Town, Harpers Ferry and Martinsburg. Always friendly and helpful staff. Comfortable beds and room.
Great location for visiting the areas around Charles Town, Harpers Ferry and Martinsburg. Always friendly and helpful staff. Comfortable beds and room.
10
Linda
30 Aug 2023
·
Stayed 1 night
Very good location.
Very good location.
4
Ann
22 Jun 2024
·
Stayed 1 night
Traveling north on I-84 this property was 12 miles off the highway and once you arrived it was an additional 5 miles for ANY food services Also the property was very dated! The toilet barely flushed, the toilet paper holder was broken, the towels were skimpy, the tub/shower safety bar was missing, the shampoo containers didn’t work and the hair dryer also didn’t work! The bed was fine and the TV and refrigerator worked And to date this was the highest priced of the other properties in this price range!
Traveling north on I-84 this property was 12 miles off the highway and once you arrived it was an additional 5 miles for ANY food services Also the property was very dated! The toilet barely flushed, the toilet paper holder was broken, the towels were skimpy, the tub/shower safety bar was missing, the shampoo containers didn’t work and the hair dryer also didn’t work! The bed was fine and the TV and refrigerator worked And to date this was the highest priced of the other properties in this price range!
6
Phillip
30 May 2024
·
Stayed 1 night
The good: Staff was friendly. Room was clean. Right across the street from the 24 hour Sheetz. Quiet, but not abandoned. The Ugly: pool was broken (still from COVID) Crackheads stole the elevators so you have to take the stairs.
The good: Staff was friendly. Room was clean. Right across the street from the 24 hour Sheetz. Quiet, but not abandoned. The Ugly: pool was broken (still from COVID) Crackheads stole the elevators so you have to take the stairs.
8
Charles
3 Mar 2024
·
Stayed 4 nights
My stay was for work not fun. Even so, my stay was a pleasant one. The staff were friendly and helpful. The hotel conveniently located to all of the places I needed to visit.
My stay was for work not fun. Even so, my stay was a pleasant one. The staff were friendly and helpful. The hotel conveniently located to all of the places I needed to visit.
10
Thomas
18 Jul 2025
·
Stayed 1 night
Good location. Close to family.
Good location. Close to family.
10
Amber
20 Jan 2024
·
Stayed 2 nights
The location works for me! Convenient!
The location works for me! Convenient!
8
Jennifer
20 May 2024
·
Stayed 3 nights
It was a nice place to sleep while touring around the area. It was not far from any of the attractions we were visiting (harpers ferry, shepherdsville, skyline drive, caverns etc.) The complimentary breakfast was great, staff were nice. Rooms were older but had everything we needed and was clean enough.
It was a nice place to sleep while touring around the area. It was not far from any of the attractions we were visiting (harpers ferry, shepherdsville, skyline drive, caverns etc.) The complimentary breakfast was great, staff were nice. Rooms were older but had everything we needed and was clean enough.
8
lewis
3 Sept 2023
·
Stayed 1 night
located near the va hospital. good location
located near the va hospital. good location
8
Cynthia
28 May 2025
·
Stayed 3 nights
Property was a little off the beaten path, but not terrible. Staff for the most part was friendly however not very professional
Property was a little off the beaten path, but not terrible. Staff for the most part was friendly however not very professional
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently called decent or good with waffles and hot items, but several reviews note limited selection, items running out, or poor quality.
Related guest reviews
10
James
18 Aug 2025
·
Stayed 1 night
I was extremely happy they had one of the waffle makers as an option for breakfast.
I was extremely happy they had one of the waffle makers as an option for breakfast.
4
Paul
18 Jun 2025
·
Stayed 1 night
Too noisy. Even at 3 in the morning on a week night. The tub faucet leaked. The microwave was unplugged and you had to be a contortionist to find a way to plug it in. Two dirty socks were found in our room. Not ours. No protein offered for breakfast. Has a pool. Not open.
Too noisy. Even at 3 in the morning on a week night. The tub faucet leaked. The microwave was unplugged and you had to be a contortionist to find a way to plug it in. Two dirty socks were found in our room. Not ours. No protein offered for breakfast. Has a pool. Not open.
4
Katherine
17 Oct 2025
·
Stayed 4 nights
Bathtub had a serious drip. After a shower, the drip went all over the floor. This happened twice. Staff did not pick up the wet mildewy towels. Instead they just left clean towels in the hallway. No coffee maker. Weekend breakfast didn’t open until 7am. Breckfast ran out of coffee.
Bathtub had a serious drip. After a shower, the drip went all over the floor. This happened twice. Staff did not pick up the wet mildewy towels. Instead they just left clean towels in the hallway. No coffee maker. Weekend breakfast didn’t open until 7am. Breckfast ran out of coffee.
4
Angela
25 Sept 2023
·
Stayed 3 nights
Breakfast was terrible. There weren’t enough towels and they would not honor a request for more. There was not enough toilet paper, house cleaning put sheets on the bed that were very wrinkled and of questionable cleanliness. The hotel smelled terrible. The room smelled musty and smoky. The air conditioner vents were corroded with dust and dirt. It was very noisy. The eggs were watery. The sausage was greasy, and the waffle machine did not cook properly. The manager was short and curt whenever a request was made. After housekeeping came in to clean the room they did not replace any shampoo, conditioner, soap, or toilet paper. They left a very small half roll in the bathroom with no spare. We will not be staying again. children were running in the room above us for hours.
Breakfast was terrible. There weren’t enough towels and they would not honor a request for more. There was not enough toilet paper, house cleaning put sheets on the bed that were very wrinkled and of questionable cleanliness. The hotel smelled terrible. The room smelled musty and smoky. The air conditioner vents were corroded with dust and dirt. It was very noisy. The eggs were watery. The sausage was greasy, and the waffle machine did not cook properly. The manager was short and curt whenever a request was made. After housekeeping came in to clean the room they did not replace any shampoo, conditioner, soap, or toilet paper. They left a very small half roll in the bathroom with no spare. We will not be staying again. children were running in the room above us for hours.
8
Suzanne
1 Mar 2025
·
Stayed 1 night
This was my second stay. The price is, obviously, more than reasonable. So reasonable that you may question the quality. This hotel is clean, the rooms are nice with microwaves and fridge (always a plus.) My only real complaint is that breakfast could use some protein. I do want to say that each time I've stayed, the front desk staff have been EXCEPTIONALLY helpful, which I appreciate.
This was my second stay. The price is, obviously, more than reasonable. So reasonable that you may question the quality. This hotel is clean, the rooms are nice with microwaves and fridge (always a plus.) My only real complaint is that breakfast could use some protein. I do want to say that each time I've stayed, the front desk staff have been EXCEPTIONALLY helpful, which I appreciate.
8
Mark
4 Jan 2024
·
Stayed 1 night
Very clean. Excellent breakfast! I was a little worried when I came in just a few minutes before the end, but it wasn't crowded and they still had some of everything.
Very clean. Excellent breakfast! I was a little worried when I came in just a few minutes before the end, but it wasn't crowded and they still had some of everything.
4
Luke H.
23 Aug 2024
·
Stayed 2 nights
They serving expired foods for breakfast.
They serving expired foods for breakfast.
8
Jennifer
20 May 2024
·
Stayed 3 nights
It was a nice place to sleep while touring around the area. It was not far from any of the attractions we were visiting (harpers ferry, shepherdsville, skyline drive, caverns etc.) The complimentary breakfast was great, staff were nice. Rooms were older but had everything we needed and was clean enough.
It was a nice place to sleep while touring around the area. It was not far from any of the attractions we were visiting (harpers ferry, shepherdsville, skyline drive, caverns etc.) The complimentary breakfast was great, staff were nice. Rooms were older but had everything we needed and was clean enough.
6
Jackie
17 Dec 2024
·
Stayed 2 nights
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
6
Teresa
2 Jun 2024
·
Stayed 1 night
Dorothy who handled breakfast was excellent!
Dorothy who handled breakfast was excellent!
Was this helpful?
AI-generated summary based on recent guest reviews
10
Nicole
2 weeks ago
·
Stayed 2 nights
Nice place
Nice place
2
Carrie
2 weeks ago
·
Stayed 1 night
The worst part was the smell of stale smoke in the hall and room. We left the room to go get Lysol and air fresheners. It helped but not enough. We stayed out of the room until we had to go to bed then was up and out by 530 am the smell was horrible causing a huge headache and cough. The website says no smoking but clearly there is smoking and no ventilation for it. Once home I has to wash everything including the suitcases with the power washer, it seam to just cling to everything. I had to put a smokers bomb in the car to get the smell out. If you stay here just know it’s going to have a stale smoke smell. I can’t speak on the breakfast we left before it was ready . Staff was okay , didn’t seem concerned about the smell. The tub did have hair in it but I used sanitizer wipes to clean it before use, along with the rest of the bath and tables. Definitely would not recommend
The worst part was the smell of stale smoke in the hall and room. We left the room to go get Lysol and air fresheners. It helped but not enough. We stayed out of the room until we had to go to bed then was up and out by 530 am the smell was horrible causing a huge headache and cough. The website says no smoking but clearly there is smoking and no ventilation for it. Once home I has to wash everything including the suitcases with the power washer, it seam to just cling to everything. I had to put a smokers bomb in the car to get the smell out. If you stay here just know it’s going to have a stale smoke smell. I can’t speak on the breakfast we left before it was ready . Staff was okay , didn’t seem concerned about the smell. The tub did have hair in it but I used sanitizer wipes to clean it before use, along with the rest of the bath and tables. Definitely would not recommend
8
Darren
21 Sept 2026
·
Stayed 1 night
Older hotel but helpful staff at front desk. Location useful for local companies.
Older hotel but helpful staff at front desk. Location useful for local companies.
4
Timothy
20 Sept 2026
·
Stayed 2 nights
We booked 2 rooms. One smelled like cigarettes and the smoke detector was hanging by the wires. There was trash under the sheet of one of the beds. There was hair in the corners of the bathroom and what looked like poop on the walls in both bathrooms.
We booked 2 rooms. One smelled like cigarettes and the smoke detector was hanging by the wires. There was trash under the sheet of one of the beds. There was hair in the corners of the bathroom and what looked like poop on the walls in both bathrooms.
2
Amy
11 Sept 2026
·
Stayed 6 nights
Word of advice STAY AWAY FROM THIS HOTEL ABSOLUTE HORRIBLE EXPERIENCE!!!!
Word of advice STAY AWAY FROM THIS HOTEL ABSOLUTE HORRIBLE EXPERIENCE!!!!
FAQs about Quality Inn & Suites Kearneysville - Martinsburg
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered?
A complimentary buffet breakfast is included.
Does the property allow pets?
Pets are allowed with a fee of USD 15.00 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the location of the property in relation to key landmarks?
The property is located in the historical district of Kearneysville, within a 15-minute drive of Hollywood Casino at Charles Town Races and Hillside Lake. It is 17 miles from Harpers Ferry National Historical Park and 3.2 miles from A-T Gift Company Farm Winery.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool, operational from July to September, with access available from 10 AM to 10 PM.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: 89.23734291648864USD
- 2026-10-31: 65.89632442588807USD
- 2026-11-01: 49.898043915748595USD
- 2026-11-02: 50.07994436416626USD
- 2026-11-03: 51.15380938549042USD
- 2026-11-04: 50.12220566101074USD
- 2026-11-05: 50.12220566101074USD
- 2026-11-06: 58.14364930267334USD
- 2026-11-07: 72.22557310752869USD
- 2026-11-08: 57.86513573589325USD
- 2026-11-09: 58.17905360584259USD
- 2026-11-10: 58.169018043136596USD
- 2026-11-11: 59.15575865821838USD
- 2026-11-12: 59.182661143684385USD
- 2026-11-13: 67.21150862960816USD
- 2026-11-14: 70.19846634178161USD
- 2026-11-15: 58.15900384178162USD
- 2026-11-16: 58.17905360584259USD
- 2026-11-17: 58.15900384178162USD
- 2026-11-18: 58.17905360584259USD
- 2026-11-19: 58.15900384178162USD
- 2026-11-20: 63.85405110092163USD
- 2026-11-21: 63.79724272403717USD
- 2026-11-22: 55.1682352645874USD
- 2026-11-23: 56.176691829109195USD
- 2026-11-24: 55.1682352645874USD
- 2026-11-25: 55.14633987979889USD
- 2026-11-26: 56.154292316436766USD
- 2026-11-27: 64.21072585105895USD
- 2026-11-28: 63.85405110092163USD
- 2026-11-29: 56.93367402496338USD
- 2026-11-30: 63.16518170890808USD
- 2026-12-01: 61.08972138900757USD
- 2026-12-02: 62.179624512672426USD
- 2026-12-03: 60.18626440925598USD
- 2026-12-04: 64.21072585105895USD
- 2026-12-05: 63.740477069854734USD
- 2026-12-06: 56.154292316436766USD
- 2026-12-07: 61.160470183563234USD
- 2026-12-08: 62.81837163066864USD
- 2026-12-09: 61.179836384391784USD
- 2026-12-10: 58.13660432910919USD
- 2026-12-11: 64.18433603801728USD
- 2026-12-12: 63.85405110092163USD
- 2026-12-13: 56.191913927841185USD
- 2026-12-14: 61.03865067100525USD
- 2026-12-15: 61.18987194709778USD
- 2026-12-16: 60.18626440925598USD
- 2026-12-17: 58.00487314968109USD
- 2026-12-18: 63.85405110092163USD
- 2026-12-19: 63.85405110092163USD
- 2026-12-20: 55.1682352645874USD
- 2026-12-21: 59.89589102039337USD
- 2026-12-22: 60.18626440925598USD
- 2026-12-23: 59.182661143684385USD
- 2026-12-24: 56.16549420890808USD
- 2026-12-25: 64.21072585105895USD
- 2026-12-26: 64.21072585105895USD
- 2026-12-27: 57.175446068000795USD
- 2026-12-28: 58.14496088962555USD
- 2026-12-29: 59.182661143684385USD
- 2026-12-30: 59.182661143684385USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The seasonal pool will be open from July to September.
- Pool access available from 10 AM to 10:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Pet fee: USD 15.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Room service
Pool outdoor
Activities
Swimming pool
Pool outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Room service
Non-smoking rooms
Parking
Parking
Free parking
Parking Onsite
Services
Business centre
24-Hour Front Desk
Internet
Free wi-fi