Name: Howard Johnson by Wyndham Gillette
Address: 1004 East Highway 14-16, Gillette, Wyoming, United States of America, Gillette, Wyoming, US
Price range: $52–$57 per night
Rating: 7

What guests think

At Howard Johnson by Wyndham Gillette, reviews describe an older, budget property with recurring concerns about cleanliness, widespread maintenance issues such as faulty AC and low water pressure, and dated rooms across parts of the building.

Breakfast quality is inconsistent, ranging from occasional hot items to minimal or unavailable options. The location is convenient to restaurants, though it’s in an older part of town and some rooms face traffic noise. Service feedback is split, with many praising friendly staff but others reporting difficult check‑ins, overbooking, and poor responses to problems. Overall, expect a low-cost stay in an aging property with uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several facility issues are reported, including broken fitness equipment and ice machines, a misadvertised airport shuttle, and an aging exterior; pet-friendly policies are noted by some travelers.

Related guest reviews

2

Stephanie

Jul 14, 2023

·

Stayed 1 night

*i have photos but this isnt letting me add them. This hotel was sadly terrible. There was mold around the windows and in the sink. The door to ouside had about an inch of space between the door and the floor and could see outside. There were stains on the bedding, shower curtains and on the carpets. One of the rooms they offered smelled of smoke even though they insisted it was a non smoking hotel. The breakfast was nothing but prepackaged breads and they wouldnt let you have more than one. The ice machine was broken and when we asked if there was somewhere to get ice or water the staff was rude. Would never recommend this hotel.

8

Christopher

Jun 6, 2024

·

Stayed 1 night

the ice machine was broken & the free breakfast was non-existent

6

Patricia

Jul 13, 2023

·

Stayed 1 night

This property is very old and needs a lot of updating. We had a blue bathtub with a way to get the shower to come on I had never seen and I am 75. The front desk people were very friendly and helpful and the breakfast was good.

2

Graeme

May 31, 2024

·

Stayed 1 night

Chose this hotel as it advertised a fitness center. However, all of the machines were broken! Additionally, the sheets had stains on them, and there was a used band aid on the floor in the room. Overall not a great stay.

8

Henry

Jul 24, 2023

·

Stayed 1 night

No problem with our dog! Good facility for an overnight stay.

4

Teliesha

Jan 18, 2023

·

Stayed 19,374 nights

Both Orbitz and the Howard Johnson website said they offered a shuttle service to the airport. When I was checking in I was informed that this was not the case. I needed a 4:30am transportation. I could not reach any cab services to schedule a pick up and Uber would have been $45. I had to cancel my reservation and book elsewhere. The young man, Jared, working the front desk was very helpful, however. He did amazing and called other hotels to try to find one that offered a shuttle.

8

Dale

Sep 19, 2024

·

Stayed 1 night

Had higher expectations of a Howard Johnson property. A very old building. Exterior needs renovating. Clean and quiet and convenient so the stay was just fine. Especially for the modest pricing. Would certainly stay there again.

8

Agusta

Jul 15, 2023

·

Stayed 1 night

Although this was only a place to sleep, the up-keeping of the property was poor. The bathroom was in bad shape, the ceiling was ready to collapse, the shower looked as though it hadn’t been cleaned in a while, the toilet rocked, there was grime on the faucet and rust on the tiles. Luckily I care my own cleaning wipes and disinfect spray.

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Cleanliness

Cleanliness feedback is mixed, with many reports of dirty rooms, mold, stained linens, and bad odors, alongside a smaller number of comments saying rooms were clean.

Related guest reviews

10

Barbara

Aug 31, 2025

·

Stayed 1 night

Clean but old…carpets replaced, rooms painted but dated otherwise. Great folks running the place!

2

Stephanie

Jul 14, 2023

·

Stayed 1 night

*i have photos but this isnt letting me add them. This hotel was sadly terrible. There was mold around the windows and in the sink. The door to ouside had about an inch of space between the door and the floor and could see outside. There were stains on the bedding, shower curtains and on the carpets. One of the rooms they offered smelled of smoke even though they insisted it was a non smoking hotel. The breakfast was nothing but prepackaged breads and they wouldnt let you have more than one. The ice machine was broken and when we asked if there was somewhere to get ice or water the staff was rude. Would never recommend this hotel.

2

Gabriel

Sep 8, 2025

·

Stayed 1 night

They need to clean their rooms properly, vacuum, and once in a while at least wash the carpet, and scrub the bathtub including walls. My entire family had a hard time breathing in this place due to poor cleaning. Maintenance wise was also poor because the phone and clock were broken, door lock broken and bathroom had the side of the mirror broken. It was also very dark in the room without lighting in the ceiling.

2

Donald

Sep 28, 2023

·

By far the most disgusting hotel I've ever seen. Filthy room, marks on the walls and furniture, and stains on the bathroom linens, all leading to... Cockroaches, killed four. Desk, floor, bedding, all had visitors. By the time I found the last one, I stripped the sheets and chanced the night ats it was close to 1AM. Staff at the desk claimed they had a pest control service and that the rooms were cleaned regularly, so don't waste your money.

2

Eliana

Jun 16, 2024

·

Stayed 1 night

We couldn’t take a shower the shower was so dirty and stain with something black it almost looks smoke black mold the room was so dusty and it smelled terrible

2

Kerry

Jul 24, 2023

·

Stayed 8 nights

If I could get my money back I would! Extremely dirty walls, floors, bathtub, sink, carpets! Totally disappointing in not only the hotel but Expedia for giving this dump a good rating! I will be deleting this app and also give a bad review not only for Howard Johnson in Gillette Wyoming but for Expedia for false advertising.

2

Graeme

May 31, 2024

·

Stayed 1 night

Chose this hotel as it advertised a fitness center. However, all of the machines were broken! Additionally, the sheets had stains on them, and there was a used band aid on the floor in the room. Overall not a great stay.

4

Stela

Oct 7, 2023

·

Place looked updated somewhat. However I couldn’t use the shower as the shower head was funky with water deposits and water was not flowing through it. Sheets were dirty as well.

2

Cody

Mar 18, 2024

·

Stayed 1 night

Horrible experience. First called the night before to see about early check in. Was told my reservation was not in system to call back after midnight. After confirming with hotels.com my reservation number called back 5 minutes after and magically my reservation is there. Was never given answers to early. Showed up asked to early check in was told no because room was not cleaned yet. However, the state of the room shows it has not been cleaned in month. Shower head was disgusting, fridge had mold growing in. When told about it the level of filth the front desk manager in morning was not even surprised. The manager that was assisting a new employee when I checked in was also very rude to the new employee. 0 customer service skills.

2

Araceli

Aug 21, 2023

·

Stayed 1 night

Air conditioner not working the shower tub sooooo dirty

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and many need maintenance, with recurring problems like nonfunctional or leaking AC, poor water pressure, broken fixtures, door gaps, and limited lighting; some suites are spacious and a few guests found rooms quiet and comfortable.

Related guest reviews

10

Barbara

Aug 31, 2025

·

Stayed 1 night

Clean but old…carpets replaced, rooms painted but dated otherwise. Great folks running the place!

10

Greg

Mar 14, 2025

·

Stayed 2 nights

Rooms are nice, quiet and comfortable!

6

David

Feb 24, 2025

·

Stayed 1 night

Bottom floor.. no water pressure

4

Rebecca E.

Jul 12, 2024

·

Stayed 1 night

We checked in before we went to dinner. The A/C was not working so we told the desk clerk. When we returned she said they checked it and it’s fine. Our room was very, very hot and unit was blowing hot air , plus outside temp was 100*. We complained and was told we could leave and get our money back “tomorrow”. And that No more rooms were available. Due to softball tournament in town we could not find another room in town. So We kept the room suffered thru the night and upon checking out was not even asked how we did or if anything could be done. The best part of Morning breakfast was the banana. No creamer options besides milk.

6

Ty

Mar 6, 2023

·

Stayed 1 night

Cool carpet, close to loud overpass. Tub was leaking/had some kind of mold/mildew stains - needs replaced. Saw waffle makers in the breakfast bar picture, but only had microwave pancakes.

4

DeAnna

Sep 23, 2024

·

Stayed 1 night

TV did not work. Staff was unable to fix it. AC not working properly

8

Elizabeth

Jun 4, 2025

·

Stayed 1 night

My family of 6 stayed here in a multi room suite. We loved the space and the three beds. They also made sure we had enough towels without us asking. They had a breakfast but there weren't a ton of protein options (yogurt). The staff was helpful and friendly despite having to deal with a slightly rambunctious school group. It was in an older part of town and is an older hotel. It was fine though and for an overnight stay this was a good choice for us.

2

jessica

Sep 9, 2024

·

Stayed 2 nights

The a/c unit leaked water and soaked my shoes and clothing in my duffel bag. Had to travel home in wet shoes…

6

Jerry

Dec 4, 2023

·

Stayed 2 nights

You could fit a penny standing up under my door, bathtub function was disabled.

2

Joseph

Nov 16, 2023

·

Stayed 1 night

Room was like a sauna. Very abnormally hot for middle of November. AC would not work. Something is wrong with the heating system. Left in the middle of the night. I would like a refund.

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Service

Service is mixed: several guests praise friendly, helpful front-desk staff, while others report difficult check-ins, overbooking or billing issues, and unsatisfactory responses to complaints.

Related guest reviews

10

Karen

May 17, 2025

·

Stayed 1 night

We stay here when passing through Gillette. Wouldn’t stay anywhere else! Front desk lady is the best!

6

Jason

Sep 6, 2023

·

Stayed 1 night

Difficult to check in. Front desk woman barely spoke English so check in was a nightmare because we paid before we got to the hotel. Took over 30 mins to check in

10

Jordan

May 19, 2023

·

Stayed 1 night

Everybody is so friendly

10

Britni

Jun 15, 2025

·

Stayed 2 nights

Easy check in very friendly service.

2

Brayden

May 23, 2023

·

Staff don’t want to you help you, cleaning service will open the doors without knocking they walked in while my wife was getting out of the shower! It even happened to another guest we talked to! I will never stay here again and when I brought these concerns up to the manager she called me a liar and refused to speak to me! TERRIBLE SERVICE AND TERRIBLE MANAGEMENT! Don’t stay here!

10

Dean

May 8, 2025

·

Stayed 1 night

Nice stay and very friendly and helpful front desk person.

10

William

Apr 4, 2023

·

Stayed 1 night

Good rates. Professional friendly service. Clean spacious rooms.

4

Teliesha

Jan 18, 2023

·

Stayed 19,374 nights

Both Orbitz and the Howard Johnson website said they offered a shuttle service to the airport. When I was checking in I was informed that this was not the case. I needed a 4:30am transportation. I could not reach any cab services to schedule a pick up and Uber would have been $45. I had to cancel my reservation and book elsewhere. The young man, Jared, working the front desk was very helpful, however. He did amazing and called other hotels to try to find one that offered a shuttle.

2

Cody

Mar 18, 2024

·

Stayed 1 night

Horrible experience. First called the night before to see about early check in. Was told my reservation was not in system to call back after midnight. After confirming with hotels.com my reservation number called back 5 minutes after and magically my reservation is there. Was never given answers to early. Showed up asked to early check in was told no because room was not cleaned yet. However, the state of the room shows it has not been cleaned in month. Shower head was disgusting, fridge had mold growing in. When told about it the level of filth the front desk manager in morning was not even surprised. The manager that was assisting a new employee when I checked in was also very rude to the new employee. 0 customer service skills.

2

Kathryn

Oct 10, 2023

·

Stayed 1 night

Hotel was over booked and they cancelled our reservation without telling us. There was a tournament in town and there was no more rooms anywhere. Had to keep driving another hour and a half to find another hotel for the night

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AI-generated summary based on recent guest reviews

Location

Convenient to restaurants and services, though it’s in an older part of town and some rooms may experience traffic noise.

Related guest reviews

10

sheng

Jun 25, 2023

·

Stayed 1 night

staff were very nice and the hotel is very close to Chinese food

10

Bradford

Jul 5, 2023

·

Stayed 1 night

Great location, clean, friendly and affordable!

6

Ty

Mar 6, 2023

·

Stayed 1 night

Cool carpet, close to loud overpass. Tub was leaking/had some kind of mold/mildew stains - needs replaced. Saw waffle makers in the breakfast bar picture, but only had microwave pancakes.

8

Elizabeth

Jun 4, 2025

·

Stayed 1 night

My family of 6 stayed here in a multi room suite. We loved the space and the three beds. They also made sure we had enough towels without us asking. They had a breakfast but there weren't a ton of protein options (yogurt). The staff was helpful and friendly despite having to deal with a slightly rambunctious school group. It was in an older part of town and is an older hotel. It was fine though and for an overnight stay this was a good choice for us.

10

Becky

Feb 25, 2025

·

Stayed 1 night

Convenient to restaurants.

8

Dale

Sep 19, 2024

·

Stayed 1 night

Had higher expectations of a Howard Johnson property. A very old building. Exterior needs renovating. Clean and quiet and convenient so the stay was just fine. Especially for the modest pricing. Would certainly stay there again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent, with reports ranging from occasional hot items to limited selections, minimal protein, or being effectively unavailable; a few guests thought it was fine.

Related guest reviews

2

Stephanie

Jul 14, 2023

·

Stayed 1 night

*i have photos but this isnt letting me add them. This hotel was sadly terrible. There was mold around the windows and in the sink. The door to ouside had about an inch of space between the door and the floor and could see outside. There were stains on the bedding, shower curtains and on the carpets. One of the rooms they offered smelled of smoke even though they insisted it was a non smoking hotel. The breakfast was nothing but prepackaged breads and they wouldnt let you have more than one. The ice machine was broken and when we asked if there was somewhere to get ice or water the staff was rude. Would never recommend this hotel.

8

Christopher

Jun 6, 2024

·

Stayed 1 night

the ice machine was broken & the free breakfast was non-existent

4

Rebecca E.

Jul 12, 2024

·

Stayed 1 night

We checked in before we went to dinner. The A/C was not working so we told the desk clerk. When we returned she said they checked it and it’s fine. Our room was very, very hot and unit was blowing hot air , plus outside temp was 100*. We complained and was told we could leave and get our money back “tomorrow”. And that No more rooms were available. Due to softball tournament in town we could not find another room in town. So We kept the room suffered thru the night and upon checking out was not even asked how we did or if anything could be done. The best part of Morning breakfast was the banana. No creamer options besides milk.

6

Patricia

Jul 13, 2023

·

Stayed 1 night

This property is very old and needs a lot of updating. We had a blue bathtub with a way to get the shower to come on I had never seen and I am 75. The front desk people were very friendly and helpful and the breakfast was good.

4

Warren

Sep 14, 2023

·

Stayed 1 night

The attendant at the front desk didn't know what was included in breakfast making my decision to take a room or not was a bit tedious. No smiles either.

4

Codi

Oct 9, 2023

·

Stayed 2 nights

No water pressure to take showers. Breakfast is lacking in variety and amount. Inside has been completely renovated, rooms are nice and clean. The rest of the hotel is old and dirty.

8

Stephen

Jun 26, 2023

·

Stayed 3 nights

Breakfast on the first day included omelettes and sausage gravy. The other days it was only cereal and bread, no protein Protein is an essential part of daily intake requirements.

8

Elizabeth

Jun 4, 2025

·

Stayed 1 night

My family of 6 stayed here in a multi room suite. We loved the space and the three beds. They also made sure we had enough towels without us asking. They had a breakfast but there weren't a ton of protein options (yogurt). The staff was helpful and friendly despite having to deal with a slightly rambunctious school group. It was in an older part of town and is an older hotel. It was fine though and for an overnight stay this was a good choice for us.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$42
March	$57
April	$51
May	$54
June	$77
July	$69
August	$59
September	$53
October	$53

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $55	10 $53	11 $53	12 $53
13 $53	14 $53	15 $53	16 $53	17 $57	18 $53	19 $53
20 $53	21 $53	22 $53	23 $53	24 $53	25 $53	26 $55
27 $56	28 $53	29 $53	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $52	2 $52	3 $52
4 $52	5 $52	6 $52	7 $52	8 $52	9 $52	10 $53
11 $52	12 $52	13 $56	14 $53	15 $56	16 $55	17 $55
18 $55	19 $53	20 $53	21 $55	22 $55	23 $55	24 $55
25 $52	26 $53	27 $53	28 $53	29 $53	30 $55	31 $55

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Monthly average prices

About this property

Location

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What guests think

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