Is parking available at the property?

Limited onsite parking is available at the property. Parking height restrictions apply, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 18 for adults and USD 9 for children.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of USD 55 per pet plus a one-time cleaning fee of USD 54. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 1:00 PM. Early check-in is available for a fee of USD 55, and late check-out is available for a fee of USD 35.6, both subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of USD 16 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Guatemala City, just steps from Avenida La Reforma and within a 10-minute walk of the Embassy of Mexico. It is approximately 1.1 mi from Oakland Mall and 1.3 mi from Torre del Reformador.

What are the policies for guests staying with children?

Up to 2 children aged 7 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

Hotel Casa Veranda Guatemala - Exceptional Stay

Average nightly price at Hotel Casa Veranda Guatemala by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$94
March	US$97
April	US$99
May	US$96
June	US$91
July	US$87
August	US$89
September	US$90
October	US$77
November	US$77
December	US$78

What guests think

Across recent reviews of Hotel Casa Veranda Guatemala, travelers highlight a safe, central Zone 10 location near restaurants and the airport, very spacious suite-style rooms with balconies or kitchenettes, friendly service, and generally clean, comfortable stays.

Several guests note the property feels dated, with hard mattresses at times, limited kitchenware, and occasional maintenance issues such as slow drainage, noisy interconnecting doors, or air-conditioning quirks. Breakfast and dining feedback is mixed: some enjoyed the buffet, while others found it limited or overpriced, and a few had confusion about whether breakfast was included. Expect a roomy, well-located base with helpful staff and a classic style, plus some quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar, a small gym (recently updated), laundry service, and an attached casino are noted. No pool or spa; parking is available but can be tight, and the paid airport shuttle can be pricey.

Related guest reviews

8

Traci

30 Apr 2025

·

Stayed 1 night

This hotel is an old-style Guatemalan hotel that has been updated. The overall feel is old-fashioned. Though the rooms have been updated, there's a lot of dark wood that feels oppressive (though the real wood floors are nice). The bed was hard, as is common in more traditional Guatemalan hotels. We stayed in a suite with a kitchenette. While it was surprisingly large, it had no plates or utensils or anything else. Even the coffee provided was only one serving for a room for two people. We used the gym which is small but with nice, new equipment. The location is great, and overall the hotel is a good value.

10

Juan Ernesto

2 Aug 2023

·

Stayed 1 night

Todo muy bien, para el nivel de habitaciones únicamente le falta piscina y área de spa

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10

Noel H

11 Nov 2024

·

Stayed 1 night

Parking very complicated (narrow) other than that the stay was pleasant,

10

Olga

9 Feb 2025

·

Stayed 2 nights

Safe, easy to walk to many restaurants in the area. Easy to get an uber or taxy, and most of all the staff. Very very friendly staff. Laundry service, and ATM services inside the hotel area, also a breakfast buffet and a restaurant that has many food options within the hotel and a bar. The room has a separate living room with a kitchen. I always have a great experience. This would be my third long stay while visiting Guatemala 🇬🇹 ❤️

8

j mauri

9 Aug 2024

·

Stayed 1 night

Easy check in and out... clean ,free parking and big rooms!!! i like it.

6

Ana

3 Sept 2023

·

Stayed 1 night

No pool

10

DANIEL GERARD

9 Dec 2025

·

Stayed 2 nights

Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.

8

Jay

23 Oct 2023

·

Stayed 2 nights

Nice, comfortable hotel. Gym/ fitness center is disappointing; tiny room the size of a closet with hardly any weights and run down machines.

6

Douglas

29 Oct 2025

·

Stayed 5 nights

Love the charm and decor of this hotel, as well as the staff. The rooms need some attention and modernization. The floors need attention and the drainage in the tub/shower is really bad. The water filled up a quarter of the tub by the time you finished the shower, the water pressure is good though. The room was nice and spacious. It was nice to have the kitchen, but there are no utensils to use (plates, forks, spoons, knives, napkins and a kitchen drying towel). You can request items, but the housekeeping staff would take it away and you would have to ask again. Mattresses and pillows on the beds need to be replaced as well. If you advertise a queen bed, it shouldn't be double. There is no cable box for the televisions, so only Spanish channels and language are available with no option to change to English for travelers. You can sign in to streaming channels though, so that was good. Some upgrades in the room would greatly help to match the charm and beauty you see in the lobby and ground floor. It you like to gamble; you can enter the casino directly from the hotel.

8

DREW

12 Sept 2025

·

Stayed 1 night

Airport shuttle was about 5-6 times more expensive than an Uber but our Uber AP wasn’t working.

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Cleanliness

Most reviews describe clean rooms and well-kept spaces. A few note lapses like a cockroach, worn towels, or floors needing attention.

Related guest reviews

8

Mirna E

25 Nov 2025

·

Stayed 1 night

Clean, friendly staff, excellent location.

10

John

22 Nov 2025

·

Stayed 1 night

Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.

6

Claudia

16 Mar 2024

·

Stayed 4 nights

They missed clean.

8

JUAN

14 Feb 2025

·

Stayed 3 nights

there were cockroach in our room

8

ELVIA

14 Feb 2025

·

Stayed 1 night

Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..

6

Jennifer

7 Sept 2024

·

Stayed 1 night

Las toallas ya está deterioradas y duras en textura, quitaron la vajilla que siempre está disponible ya que es una suite, u este día en el Desayuno estaba muy pobre a pesar de ser bufet te pregunté y me Dijeron que no iban hacer más, creo que son detalle pequeños y que pueden solventar, porque me gusta mucho la ubicación y las habitaciones .

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10

Doris

10 Sept 2025

·

Stayed 2 nights

The room was very clean and comfortable.

10

Joseph

30 Sept 2025

·

Stayed 1 night

Clean room very nice hotel

6

Geoffrey

2 Aug 2023

·

Stayed 1 night

Good size room, nice black out curtains, good water pressure in shower although drain was not working properly and there were not enough towels. Installations and furniture a little dated, wood floor not very clean. Had to ask the front desk to send someone to lock the balcony door bc it couldn´t be locked unless you have a key. Air conditioner did not really work, but it was cool enough. Good location, decent stay. Great food with room service.

10

Israel

10 Nov 2025

·

Stayed 3 nights

Habitación muy amplia y excelente servicio de limpieza

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Rooms

Rooms are very spacious, suite-style with balconies and kitchenettes, and some have good views, though the decor feels dated to several guests. Reports include hard beds, limited kitchenware, noise between rooms or machinery, drainage or AC issues, and mixed Wi-Fi.

Related guest reviews

4

Robert David

30 Jan 2023

·

Stayed 2 nights

Since almost all rooms are interconnected with either one or even two other rooms through thin wooden doors without proper sound isolation you can hear people’s noisy conversations, slamming doors at any hour, making it nearly impossible to relax or even sleep. The windows o. The other hand are extremely well isolated from OUTDOOR noise, but that doesn’t help much considering the idiotic indoor design. It is more of an apart hotel than a conventional hotel and I would very much appreciate sound proof rooms than a lousy kitchenette. The day staff upgraded us to one of the two executive floors, which the less competent evening and night staff didn’t manage to arrange, even though we complained about the noise. Unfortunately the executive floors were just as noisy as the others so the overall experience is that it’s a hotel to avoid if you expect to be able to relax and sleep without being disturbed by other guests.

10

Claudia

22 Nov 2024

·

Stayed 5 nights

I had a suite that had a microwave stove and refrigerator.Its like an apartment.All the staff is very friendly .Rooms are big .This place is better than Clarión suites.The wifi it's not that good.Other than that this hotel it's great .

10

DREW

14 Sept 2025

·

Stayed 1 night

Room was 1205 and was lovely, spacious with a balcony and suit. A little dated but clean. Price was reasonable. Staff courteous and helpful. Do not order transportation through the hotel…. Extremely expensive.

10

Meilin

21 Jun 2025

·

Stayed 1 night

Lovely stay. Ours had a kitchenette, which was super useful, there’s no kitchenware or utensils though.

10

Luis

21 Nov 2025

·

Stayed 3 nights

Me gusta mucho hospedarme aquí porque las habitaciones son grandes. Todo está impecable y el servicio al cliente es muy bueno. Tienen cocina las habitaciones y eso me encanta

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10

federico

10 Jul 2024

·

Stayed 3 nights

Muy bonito el cuarto, se trata de una pequeña suite. Living, cocina y dormitorio. Cama king, buen colchón, almohadas y blancos. Balcón a la calle, excelente ubicación en el corazón de la zona 10. Desayuno flojo.

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6

Douglas

29 Oct 2025

·

Stayed 5 nights

Love the charm and decor of this hotel, as well as the staff. The rooms need some attention and modernization. The floors need attention and the drainage in the tub/shower is really bad. The water filled up a quarter of the tub by the time you finished the shower, the water pressure is good though. The room was nice and spacious. It was nice to have the kitchen, but there are no utensils to use (plates, forks, spoons, knives, napkins and a kitchen drying towel). You can request items, but the housekeeping staff would take it away and you would have to ask again. Mattresses and pillows on the beds need to be replaced as well. If you advertise a queen bed, it shouldn't be double. There is no cable box for the televisions, so only Spanish channels and language are available with no option to change to English for travelers. You can sign in to streaming channels though, so that was good. Some upgrades in the room would greatly help to match the charm and beauty you see in the lobby and ground floor. It you like to gamble; you can enter the casino directly from the hotel.

10

christopher

10 Feb 2024

·

Stayed 1 night

Large rooms with kitchen area. Comfortable beds and quiet.

6

Ceferino

27 Oct 2024

·

Stayed 1 night

Nos quedamos en el nivel 12 y el ruido de las maquinas del aire acondicionado o para todo el hotel o era otra maquina estaba justo cerca de nosotros e hizo ruido toda la noche

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8

jason

10 Feb 2024

·

Stayed 2 nights

Very quiet, very clean, king bed was hard.

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Service

Staff are frequently praised as friendly, helpful, and professional, with some bilingual support. Recurring complaints cite slow or inconsistent front-desk service, early check-in fees, confusion about VIP or breakfast benefits, and occasional billing or responsiveness issues.

Related guest reviews

10

Dannier

3 Nov 2025

·

Stayed 5 nights

Very attentive staff. Clean and well-sorted installations. Good restaurant. Excellent location. Outstanding room design and equipment.

6

Jennifer

7 Apr 2025

·

Stayed 1 night

Pues siento que las políticas del hotel Son muy estrictas por ejemplo pregunté si podía hacer un check.in anticipado 1 hora antes y pese que el hotel no estaba lleno dijeron que sí pero debía pagar $30 lo me Sino check out y sé que es opcional para el hotel pero por la categoría de ser golf.d algunos nos dan la oportunidad, la bebida gratis el Mismo día no la quisieron dar Hasta el siguiente día

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10

John

22 Nov 2025

·

Stayed 1 night

Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.

6

Gilberto

1 Aug 2025

·

Stayed 1 night

No tenian registrados mi beneficios de mi reserva, segun ellos no incluia desayuno..cuando mi reserva era con desayuno...luego de darme la habitación insistían que no tenia desayuno incluido..luego baje y les enseñe de mi computadora directamente la reserva donde decía y me dieron la razón...adiconalmente no me dieron el beneficio de una bebida de cortesia.

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10

Sabrina

17 May 2024

·

Stayed 5 nights

Best customer service!

2

Victor

14 May 2025

·

Stayed 1 night

Nothing very simple hotel needs upgrading everything very old building poor testing bathroom the buffet are very poor quality. And the customer service at the front desk very bad.

10

William

19 Feb 2026

·

Stayed 1 night

Staff was wonderful

10

Margia

2 Oct 2025

·

Stayed 3 nights

Customer service was excellent

6

Javier

6 Feb 2023

·

Stayed 2 nights

NO Vip, then I asked for two rooms in the same floor and customer service told me it would change the price, no upgrade no nothing, she didn't even know I am VIP

10

DANIEL GERARD

9 Dec 2025

·

Stayed 2 nights

Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.

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Location

Central in Zone 10, walkable to restaurants, malls and bars, and convenient to the airport; many felt the area was safe. Good base for getting around the city.

Related guest reviews

10

Richard

16 Nov 2025

·

Stayed 1 night

Full blast A/C cools the room quickly. Very friendly front desk. Right in the middle of Zone 10.

8

Mirna E

25 Nov 2025

·

Stayed 1 night

Clean, friendly staff, excellent location.

8

Pablo

2 Sept 2024

·

Stayed 1 night

Great place surrounded by malls restaurants all kind of good stuff. Close to airport

10

Chengchang

6 Jan 2024

·

Stayed 1 night

All the staff is super nice. This place is kinda like my home now. Very spacious room, great view, coffee maker is one of my favorite part. Two balconies in the room can you believe it? And the location is awesome, it's very close to the airport and at the center of Zone 10. Countless options for restaurants and shopping malls. You can even go to a movie if you want. You won't regret for booking this hotel. All the staff is super nice and friendly.

10

Nelson

13 Mar 2024

·

Stayed 1 night

ubicacion excelente

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8

John

16 Nov 2025

·

Stayed 1 night

Great central location in Downtown. Safe area, clean. Rooms are nice with a full kitchen.

10

Laura

8 Jan 2023

·

Stayed 19,364 nights

Location is ideal to walk around, great staff and nice big rooms!

10

Shakira

4 Aug 2024

·

Stayed 1 night

Good location!

10

DANIEL GERARD

9 Dec 2025

·

Stayed 2 nights

Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.

10

Tajmeil

30 Sept 2025

·

Stayed 3 nights

The hotel was close to the mall and also restaurant the staff was very nice and helpful room was also big i would definitely stay here again

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Dining

Breakfast buffet is often praised, and guests note an on-site restaurant and room service. Several found breakfast limited or overpriced, and some had confusion about whether it was included in their rate.

Related guest reviews

10

Maynor O

15 Apr 2023

·

Stayed 1 night

A true gem in Guatemala City. We really enjoyed our stay here. The breakfast buffet was so delicious. The staff very friendly and welcoming.

10

Gabriela

6 Oct 2025

·

Stayed 3 nights

The room was very nice and clean but, the bed and pillows were horrible. The staff was very nice and friendly, the buffet really good.

8

Niels

17 Feb 2024

·

Stayed 2 nights

the hotel is well kept, bed good, bathroom excellent, spacious room. overall an excellent stay. Breakfast very good.

8

Ana

10 Dec 2022

·

Great value for the price. Big and clean, comfortable. We stayed for 1 night only so we did not get to enjoy the property. The dining was a little over priced. We were told it was going to be $7 for the breakfast buffet but ended up paying $15 per person plus tips which were already included. Overall we spent $33 for breakfast for two, so keep that in mind. The dinner which was $48 for two, also tips were already included. If you choose to eat in the area you will find prices are higher than other areas in the city however you can find cheaper options. Overall we would recommend and would definitely come back.

8

Patricio

27 Oct 2025

·

Stayed 2 nights

The hotel is ok for the price and compared to other hotels in the area. The rooms are spacious. I stayed at this hotel some years ago and the quality of breakfast used to be better.

8

DANIEL

10 Feb 2025

·

Stayed 3 nights

Muy bien ubicado, en zona segura, buen desayuno y habitación limpia y amplia.

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10

Wilmar

29 Jul 2025

·

Stayed 1 night

Todo estuvo excelente, solo el precio del desayuno me pareció excesivo ya que era muy limitado, sin variedad en fin un desayuno de mala calidad y platos super pequeños que cambia nada, no se si es que no habían grandes pero el desayuno si deja mucho que desear

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10

Melvin

7 Oct 2025

·

Stayed 1 night

What can I not say everything was clean? Customer service was excellent food for the breakfast buffet was amazing. Every detail as expectation was phenomenal. I would definitely recommend this place and we’ll go this place every time I go to Guatemala thank you staff

10

Sandra

26 Mar 2024

·

Stayed 3 nights

Very nice spacious suite with comfortable furniture and near restaurants. I do not recommend the breakfast buffet, a few choices to pick from and not very good. There’s a kitchen with one pot and one small skillet but no utensils, no dinnerware and no flatware.

6

JULIO

15 Aug 2025

·

Stayed 1 night

RESTAURANTE MUY CHICO PARA EL DESAYUNO

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $102
8 $113	9 $92	10	11	12	13	14 $92
15 $91	16 $90	17 $117	18 $107	19 $105	20 $92	21 $96
22 $96	23 $119	24 $92	25 $92	26 $95	27 $96	28 $92
29 $96	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
		1 $99	2 $109	3 $99	4 $101	5 $100
6 $105	7 $99	8 $107	9 $107	10 $108	11 $102	12 $108
13 $106	14 $98	15 $107	16 $99	17 $98	18 $106	19 $104
20 $106	21 $101	22 $99	23 $107	24 $101	25 $107	26 $107
27 $104	28 $100	29 $107	30 $105	31 $83

Hotel Casa Veranda Guatemala

Prices for Hotel Casa Veranda Guatemala

Monthly average prices

About this property

Location

Room options

Junior Suites, 2 Double Beds

Master Suite 1 King Bed

Master Suite, 2 Double Beds

Guest reviews of Hotel Casa Veranda Guatemala

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Casa Veranda Guatemala

Prices for upcoming dates

Business details