What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of VND 400000 per vehicle (one-way), and it operates 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Hoi An Night Market and Central Market Hội An. It is approximately 12.6 mi (20.3 km) from My Khe Beach and 3.4 mi (5.4 km) from An Bang Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property. Extra fees may apply for breakfast for children aged 5 to 11 years old when sharing existing bedding.

Hoi An Canal House Riverside Hotel

Average nightly price at Hoi An Canal House Riverside a Salve by Haviland by month, last 12 months (USD)
Month	Average price
January	US$17
February	US$23
March	US$18
April	US$26
May	US$28
June	US$31
July	US$30
August	US$24
September	US$19
October	US$17
November	US$20
December	US$17

What guests think

At Hoi An Canal House Riverside By Haviland, reviews repeatedly highlight the walkable canal-side location near the Ancient Town, consistently warm and helpful staff, a calm atmosphere, and generally clean, vintage-style rooms that feel comfortable and inviting.

Some guests note spacious layouts and river views, while a few mention signs of age and occasional bathroom odors. Facilities are limited: there is no elevator, the pool is small with mixed upkeep, and a few comments suggest areas could use refreshing. Breakfast feedback varies widely, from simple or limited to delicious with ample choice, and one report said it was withdrawn just before arrival. Overall, expect a value-focused, character stay rather than a full-service hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: there is no elevator, and the small pool’s condition varies from pleasant to poorly maintained. A few reviews also note areas that could use renovation.

Related guest reviews

10

Jayce

20 Jul 2025

·

Stayed 1 night

Lovely hotel close to Hoi An. The vintage design gives the place so much character. No elevator, but staff were super helpful carrying bags upstairs. Quiet and relaxing vibe – perfect for a getaway.

6

Raphael

17 Jan 2026

·

Stayed 2 nights

Instalações precisam ser renovadas. O hostel precisa de melhor manutenção e cuidado.

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2

Juan

15 Apr 2025

·

BE AWARE AND READ FULL REVIEW Hotel is locate 3 long blocks from Old town, limited reception, everything shuts down after 11pm, even outside lights, have to manage to get to your room in the dark. * No elevator, if your room is on 3rd floor, get ready to hike upstairs. Room is nice and comfortable, and it was clean Advertise free breakfast but, sandwich, egg toast, anything else you have to pay… Okay for what you pay, but there are many other hotel options. Picture online is not true reflection on hotel property

10

Duy

20 Jul 2025

·

Stayed 1 night

Charming little hotel near Hoi An! Though there’s no elevator, the staff is incredibly helpful and always ready to assist with luggage. The room is beautifully decorated in a classic vintage style, giving a cozy and nostalgic vibe. Great for a peaceful stay.

6

Kato

16 Sept 2023

·

市街地より少し離れていますが、静かで綺麗なホテルでした。スタッフもフレンドリーで良かったです。ホテル内にエレベーターがなかったですが、2階だったので問題ありませんでした。

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10

Paul

28 Jun 2025

·

Stayed 1 night

If you don’t mind taking the stairs, this hotel is a fantastic find. The small pool adds a cozy touch, and it’s so relaxing in the morning. The security guards were extremely attentive—always greeting us with a smile and ready to assist. Being within walking distance to Hoi An Ancient Town was a huge plus.

8

Susan

20 Jun 2025

·

Stayed 3 nights

Beautiful from the outside, comfortable on the inside. Great location for walking along the canal for the night market and nearby attractions and restaurants. Super clean, and I was surprised for a low cost hotel that they included amenities such as toothbrushes, tea and water. The bellman was very helpful and we were lucky to get the same gal at reception (Nyen Phuong). She had very good English and was friendly and efficient. The only bad things were the stairs (we were on the 3rd floor) and some noisy occupants in another room. I would stay again if a lower floor was available.

8

alessia

16 Mar 2024

·

Stayed 4 nights

Hotel in ottima posizione a poche centinaia di metri da tutto. Colazione semplice ma buona. La piscina è molto piccola e non molto curata. Pulizia soddisfacente Personale eccezionale

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10

HUNG

27 Feb 2024

·

Stayed 1 night

Nice villa room in front of canal Excellent staff, nice room Breakfast is limited to one dish of your choice and one drink. Only one inconvenience : No elevator

4

Maja

22 Sept 2025

·

Stayed 4 nights

Rummet var någolunda bekvämt. Soffan i rummet var dock mycket smutsig. Även poolen var jättesmutsig så att det knappt gick att bada i den. Bristande kunskap bland personalen. De flesta talade ingen engelska alls och även de som talade engelska kunde inte hjälpa med simpla saker som att rekommendera en nära supermarket eller någonstans att äta frukost.

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Cleanliness

Rooms and common areas are often described as very clean, but recurring issues include bathroom odors and occasional maintenance lapses (e.g., broken fixtures or a moldy item), plus one report of a very dirty pool and sofa.

Related guest reviews

6

Amanda

15 Jul 2025

·

Stayed 5 nights

Very disappointed with this hotel as we received an email the night prior to check-in advising breakfast no longer provided, this occurred after our cancellation period as we would have cancelled and relocated. The breakfast rooms have converted to backpacker accommodation; we arrived and the toilet did not work and the safe battery was flat (this was never fixed); location was convenient; we were in room 201 -1st floor with canal/street view was nice. Hotel is a little tired, but staff are friendly. This hotel had been recommended to us, but the standard has dropped.

10

Tarina

3 Mar 2025

·

Stayed 2 nights

Great staff, super friendly and provide good information to help your stay in Hoi An a fun and safe one. Rooms very clean but a slight smell to bathroom and parts of room showing age. Overall fantastic value for money, great communication prior to arrival and good location. The staff really make you comfortable for this stay.

10

Youngie

30 Jun 2025

·

Stayed 1 night

Everything was clean, neat, and organized.

8

HITOMI

7 Jul 2025

·

Stayed 2 nights

エレベーターがありません。チェックイン時はスタッフが4階までスーツケースを運んでくれましたが、チェックアウト時は自分で1階まで運びました。フロントの女性も男性も親切でした。私は英語が分からないので翻訳アプリを使って会話をしました。チェックイン時、フロントの方も翻訳アプリを使ってくれたのですが、質問されている意味が良く分からずに意思疎通が上手くいかず時間がかかりましたが何とか解決しました。その後に色々質問しに行った時にはスムーズに翻訳アプリにて会話は出来ていました。部屋は広くて綺麗に掃除はされていましたが、気になった事がありました。・設備で壊れている部分があった。・洗面台の上の電気がつかない。・ゴミ箱がトイレのみ。部屋には無い。・トイレットペーパーがトイレにあるがティッシュペーパーは部屋に無い。ホテル内も外も静かで良かったです。少し歩けばメインの通りに行けるので歩いて疲れたら一旦帰って休憩し、また出掛けるのも楽な場所でした。

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8

Aline

28 Nov 2024

·

Stayed 2 nights

Equipe do hotel muito educada, simpática e prestativa. Quarto amplo, espaçoso e confortável. No café da manhã você escolhe um item pra comer e um item pra beber, achei muito pouco. Uma coisa ruim, meu banheiro tinha cheiro de xixi.

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8

Susan

20 Jun 2025

·

Stayed 3 nights

Beautiful from the outside, comfortable on the inside. Great location for walking along the canal for the night market and nearby attractions and restaurants. Super clean, and I was surprised for a low cost hotel that they included amenities such as toothbrushes, tea and water. The bellman was very helpful and we were lucky to get the same gal at reception (Nyen Phuong). She had very good English and was friendly and efficient. The only bad things were the stairs (we were on the 3rd floor) and some noisy occupants in another room. I would stay again if a lower floor was available.

6

YIN FONG

14 Jan 2025

·

Stayed 2 nights

Staff are very helpful. Overall cleanliness is good. Only the handy shower cap is mouldy n I don't use it

10

ASPASIA

11 Feb 2026

·

Stayed 2 nights

Το ξενοδοχείο ήταν πολύ καθαρό. Το δωμάτιο είχε ωραία διακόσμηση. Η θέα προς τον ποταμό καθώς και η εγγύτητα σε όλα τα αξιοθέατα μας άρεσε πολύ. Το προσωπικό ήταν πολύ εξυπηρετικό και ευγενικό.

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10

Linda

11 Jun 2024

·

Stayed 3 nights

We loved our stay. The place was very clean, staff was wonderful. Location was also great. Bathroom would often have a odor. I'm assuming from the pipes. I just got to Vietnam so I don't know if that's a typical thing here with the plumbing.

4

Maja

22 Sept 2025

·

Stayed 4 nights

Rummet var någolunda bekvämt. Soffan i rummet var dock mycket smutsig. Även poolen var jättesmutsig så att det knappt gick att bada i den. Bristande kunskap bland personalen. De flesta talade ingen engelska alls och även de som talade engelska kunde inte hjälpa med simpla saker som att rekommendera en nära supermarket eller någonstans att äta frukost.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, sometimes spacious, with vintage decor and some canal or river views. A few guests noted signs of age.

Related guest reviews

10

Jayce

20 Jul 2025

·

Stayed 1 night

Lovely hotel close to Hoi An. The vintage design gives the place so much character. No elevator, but staff were super helpful carrying bags upstairs. Quiet and relaxing vibe – perfect for a getaway.

10

Duy

20 Jul 2025

·

Stayed 1 night

Charming little hotel near Hoi An! Though there’s no elevator, the staff is incredibly helpful and always ready to assist with luggage. The room is beautifully decorated in a classic vintage style, giving a cozy and nostalgic vibe. Great for a peaceful stay.

10

Tarina

3 Mar 2025

·

Stayed 2 nights

Great staff, super friendly and provide good information to help your stay in Hoi An a fun and safe one. Rooms very clean but a slight smell to bathroom and parts of room showing age. Overall fantastic value for money, great communication prior to arrival and good location. The staff really make you comfortable for this stay.

10

Noel

17 Apr 2025

·

Stayed 5 nights

We thoroughly enjoyed our stay at Hoi An Canal House, our family room was perfect for our family, the beds were so comfortable, the breakfasts were delicious, the location was an easy walk to the sights of Hoi An, the pool was good, the value for money for a whole family was amazing and most of all the staff were incredible, so helpful and friendly! I highly recommend!!

8

Susan

20 Jun 2025

·

Stayed 3 nights

Beautiful from the outside, comfortable on the inside. Great location for walking along the canal for the night market and nearby attractions and restaurants. Super clean, and I was surprised for a low cost hotel that they included amenities such as toothbrushes, tea and water. The bellman was very helpful and we were lucky to get the same gal at reception (Nyen Phuong). She had very good English and was friendly and efficient. The only bad things were the stairs (we were on the 3rd floor) and some noisy occupants in another room. I would stay again if a lower floor was available.

10

Emma

3 Apr 2025

·

Stayed 2 nights

Room was spacious and comfortable. Nice staff, they can help you to arrange activities and transfer. Good location in a quiet spot but really close to old town.

10

ASPASIA

11 Feb 2026

·

Stayed 2 nights

Το ξενοδοχείο ήταν πολύ καθαρό. Το δωμάτιο είχε ωραία διακόσμηση. Η θέα προς τον ποταμό καθώς και η εγγύτητα σε όλα τα αξιοθέατα μας άρεσε πολύ. Το προσωπικό ήταν πολύ εξυπηρετικό και ευγενικό.

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10

Thu?n

26 Jun 2025

·

Stayed 1 night

Friendly staff with amazing mind to take care of us. Good room view, good location that is near to the hoi an ancient town

10

Fiona

2 May 2024

·

Stayed 4 nights

Staff couldn’t be more helpful and friendly. Rooms were a good size and clean. Location is ideal for exploring the old town

10

Mark

19 May 2024

·

Stayed 1 night

Nice hotel with beautifull rooms (i had room with river view 3th floor) and super friendly and helpfull staff members! Widely choice of breakfast (warm and/or cold) options are available and included in the price.

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Service

Service is friendly and helpful, with assistance for luggage, early check-ins, and tour or transfer arrangements; security staff are attentive. One review reported limited English and difficulty getting basic recommendations.

Related guest reviews

10

Jayce

20 Jul 2025

·

Stayed 1 night

Lovely hotel close to Hoi An. The vintage design gives the place so much character. No elevator, but staff were super helpful carrying bags upstairs. Quiet and relaxing vibe – perfect for a getaway.

10

Ball

27 Jun 2025

·

Stayed 1 night

Friendly staff, convenient location.

10

Duy

20 Jul 2025

·

Stayed 1 night

Charming little hotel near Hoi An! Though there’s no elevator, the staff is incredibly helpful and always ready to assist with luggage. The room is beautifully decorated in a classic vintage style, giving a cozy and nostalgic vibe. Great for a peaceful stay.

10

Paul

28 Jun 2025

·

Stayed 1 night

If you don’t mind taking the stairs, this hotel is a fantastic find. The small pool adds a cozy touch, and it’s so relaxing in the morning. The security guards were extremely attentive—always greeting us with a smile and ready to assist. Being within walking distance to Hoi An Ancient Town was a huge plus.

10

Thiên

17 Jul 2025

·

Stayed 1 night

Friendly staff that are so supportive and attentive. Location is great

10

Hanna

27 Jun 2025

·

Stayed 1 night

Great staff assistance, they supported us all the times and it makes us feel welcomed here.

10

Andra

7 Jul 2025

·

Stayed 1 night

I love the way how the staff here they welcomed us at the beginning. They helped us to carry our bags and also support us with a free and early check-in

10

Thu?n

7 Jul 2025

·

Stayed 1 night

Nhân viên thân thiện và rất nhiệt tình. Nhiệt tình cả trong việc hỗ trợ hành lý khi check-in, trong lúc lưu trú cũng luôn hỗ trợ mình rất nhiều trong việc book tours và tư vấn mình nên đi đâu.

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10

Fiona

2 May 2024

·

Stayed 4 nights

Staff couldn’t be more helpful and friendly. Rooms were a good size and clean. Location is ideal for exploring the old town

4

Maja

22 Sept 2025

·

Stayed 4 nights

Rummet var någolunda bekvämt. Soffan i rummet var dock mycket smutsig. Även poolen var jättesmutsig så att det knappt gick att bada i den. Bristande kunskap bland personalen. De flesta talade ingen engelska alls och även de som talade engelska kunde inte hjälpa med simpla saker som att rekommendera en nära supermarket eller någonstans att äta frukost.

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Location

Convenient canal-side base within easy walking distance of Hoi An Ancient Town and nearby sights.

Related guest reviews

10

Graham

28 Apr 2024

·

Stayed 3 nights

Great location for all the sites, staff super friendly and helpful , definitely stay again

10

Ball

27 Jun 2025

·

Stayed 1 night

Friendly staff, convenient location.

10

Mike

7 Jul 2025

·

Stayed 1 night

Excellent service with the great location to the Ancient town, because the distance is just 300m.

10

Leonora

26 Nov 2025

·

Stayed 4 nights

Great location on canal and easy walking distance to everything

10

Liliana

30 Jun 2025

·

Stayed 1 night

Great value and convenient location.

10

Emma

3 Apr 2025

·

Stayed 2 nights

Room was spacious and comfortable. Nice staff, they can help you to arrange activities and transfer. Good location in a quiet spot but really close to old town.

10

ASPASIA

11 Feb 2026

·

Stayed 2 nights

Το ξενοδοχείο ήταν πολύ καθαρό. Το δωμάτιο είχε ωραία διακόσμηση. Η θέα προς τον ποταμό καθώς και η εγγύτητα σε όλα τα αξιοθέατα μας άρεσε πολύ. Το προσωπικό ήταν πολύ εξυπηρετικό και ευγενικό.

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8

alessia

16 Mar 2024

·

Stayed 4 nights

Hotel in ottima posizione a poche centinaia di metri da tutto. Colazione semplice ma buona. La piscina è molto piccola e non molto curata. Pulizia soddisfacente Personale eccezionale

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10

Linda

11 Jun 2024

·

Stayed 3 nights

We loved our stay. The place was very clean, staff was wonderful. Location was also great. Bathroom would often have a odor. I'm assuming from the pipes. I just got to Vietnam so I don't know if that's a typical thing here with the plumbing.

10

Thu?n

26 Jun 2025

·

Stayed 1 night

Friendly staff with amazing mind to take care of us. Good room view, good location that is near to the hoi an ancient town

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Dining

Breakfast is inconsistent: some guests enjoyed tasty options and good variety, while others found it simple or limited to one dish and drink, and one reported it was withdrawn just before arrival.

Related guest reviews

6

Amanda

15 Jul 2025

·

Stayed 5 nights

Very disappointed with this hotel as we received an email the night prior to check-in advising breakfast no longer provided, this occurred after our cancellation period as we would have cancelled and relocated. The breakfast rooms have converted to backpacker accommodation; we arrived and the toilet did not work and the safe battery was flat (this was never fixed); location was convenient; we were in room 201 -1st floor with canal/street view was nice. Hotel is a little tired, but staff are friendly. This hotel had been recommended to us, but the standard has dropped.

2

Juan

15 Apr 2025

·

BE AWARE AND READ FULL REVIEW Hotel is locate 3 long blocks from Old town, limited reception, everything shuts down after 11pm, even outside lights, have to manage to get to your room in the dark. * No elevator, if your room is on 3rd floor, get ready to hike upstairs. Room is nice and comfortable, and it was clean Advertise free breakfast but, sandwich, egg toast, anything else you have to pay… Okay for what you pay, but there are many other hotel options. Picture online is not true reflection on hotel property

10

Noel

17 Apr 2025

·

Stayed 5 nights

We thoroughly enjoyed our stay at Hoi An Canal House, our family room was perfect for our family, the beds were so comfortable, the breakfasts were delicious, the location was an easy walk to the sights of Hoi An, the pool was good, the value for money for a whole family was amazing and most of all the staff were incredible, so helpful and friendly! I highly recommend!!

10

Gary

6 Aug 2024

·

Stayed 5 nights

Fantastic staff and centrally located location. Great value. Lovely breakfast.

8

Aline

28 Nov 2024

·

Stayed 2 nights

Equipe do hotel muito educada, simpática e prestativa. Quarto amplo, espaçoso e confortável. No café da manhã você escolhe um item pra comer e um item pra beber, achei muito pouco. Uma coisa ruim, meu banheiro tinha cheiro de xixi.

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8

alessia

16 Mar 2024

·

Stayed 4 nights

Hotel in ottima posizione a poche centinaia di metri da tutto. Colazione semplice ma buona. La piscina è molto piccola e non molto curata. Pulizia soddisfacente Personale eccezionale

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10

HUNG

27 Feb 2024

·

Stayed 1 night

Nice villa room in front of canal Excellent staff, nice room Breakfast is limited to one dish of your choice and one drink. Only one inconvenience : No elevator

10

Mark

19 May 2024

·

Stayed 1 night

Nice hotel with beautifull rooms (i had room with river view 3th floor) and super friendly and helpfull staff members! Widely choice of breakfast (warm and/or cold) options are available and included in the price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $20	2 $20	3 $20	4 $20	5 $20	6 $20	7 $20
8 $20	9 $20	10 $20	11 $20	12 $21	13 $19	14 $21
15 $21	16 $21	17 $20	18 $21	19 $21	20 $20	21 $22
22 $22	23 $22	24 $22	25 $25	26 $24	27 $24	28 $22
29 $22	30 $24

Hoi An Canal House Riverside a Salve by Haviland

Prices for Hoi An Canal House Riverside a Salve by Haviland

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room, River View

Deluxe Double Room, River View

Deluxe Shared Dormitory, Mixed Dorm

Family Room, 2 Bedrooms

Shared Dormitory, Mixed Dorm

Standard Shared Dormitory

Superior Room

Shared Dormitory, Women Only

Superior Shared Dormitory, Women Only

Deluxe Double Room, City View

Guest reviews of Hoi An Canal House Riverside a Salve by Haviland

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hoi An Canal House Riverside a Salve by Haviland

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $11	23 $10	24 $13
25 $13	26 $11	27 $11	28 $12	29 $15	30 $15	31 $15