Prestige Cranbrook Hotel, BW Premier Collection

Name: Prestige Cranbrook Hotel, BW Premier Collection
Address: 1019 Cranbrook Street North, Cranbrook, Canada, Cranbrook, British Columbia, CA
Price range: $123–$201 per night
Rating: 8

$159

/ night

Avg. for September

Prestige Cranbrook Hotel, BW Premier Collection - Image 1

Prestige Cranbrook Hotel, BW Premier Collection - Room

Prestige Cranbrook Hotel, BW Premier Collection - Pool

Prestige Cranbrook Hotel, BW Premier Collection - Restaurant

Select dates to see prices and availability

$159

/ night

Avg. for September

Monthly average prices

Nightly prices at Prestige Cranbrook Hotel, BW Premier Collection average $132 in February, the cheapest month, and $159 in September, the most expensive, based on the last 12 months.

Average nightly price at Prestige Cranbrook Hotel, BW Premier Collection by month, last 12 months (USD)
Month	Average price
January	$134
February	$132
March	$133
April	$133
May	$146
June	$151
July	$150
August	$146
September	$159
October	$139
November	$137
December	$138

Most expensive: September (~$159)

Cheapest: February (~$132)

About this property

Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic ...

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning

Show all

Location

1019 Cranbrook Street North, Cranbrook, Canada

Tamarack Centre (0.3 miles)

Landmark Cinemas Cranbrook (0.3 miles)

Cranbrook Mall (0.7 miles)

MBSS Grounds (0.7 miles)

Key City Theatre (0.8 miles)

Rec Plex Park (0.8 miles)

More location info

Room options

Business Suite, 1 King Bed, Kitchenette

Room details

1 King Bed

Sleeps 4

594 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Room details

2 Queen Beds

Sleeps 4

370 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Studio, 1 King Bed, Refrigerator & Microwave

Room details

1 King Bed

Sleeps 2

346 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Standard Room, 1 King Bed, Kitchen (Full Kitchen)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Kitchen

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Room details

2 Queen Beds

Sleeps 4

370 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Executive Suite, 1 King Bed, Kitchen (With Sofabed, Full Kitchen)

Room details

1 King Bed

Sleeps 4

402 ft²

Air Conditioning

Wi-Fi (Free)

Kitchen

Suite, 2 Queen Beds, Kitchenette (Separate Living Room)

Room details

2 Queen Beds

Sleeps 6

589 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Suite, 1 King Bed, Kitchenette (Separate Living Room)

Room details

1 King Bed

Sleeps 4

402 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Room details

1 King Bed

Sleeps 4

346 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Room details

1 Queen Bed

Sleeps 4

340 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 1 King Bed, Refrigerator & Microwave

Room details

1 King Bed

Sleeps 2

385 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, Multiple Beds, Kitchen (With Sofabed)

Room details

1 King Bed

and

2 Twin Beds

Sleeps 6

595 ft²

Air Conditioning

Wi-Fi (Free)

Kitchen

Suite, Multiple Beds, Kitchenette (With Sofabed)

Room details

1 King Bed

and

1 Queen Bed

Sleeps 6

594 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Executive Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Room details

1 King Bed

Sleeps 4

354 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Guest reviews

Very good

Based on 669 verified reviews

Who stays here?

Business

28%

Couple

27%

Family

32%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Prestige Cranbrook Hotel, BW Premier Collection, travellers frequently highlight friendly staff, very clean and spacious rooms, and a convenient location close to dining and services, making it a practical base for families and road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

The pool and waterslide are popular with kids, but guests sometimes encounter closures, cold water, or dirty stair areas, and there is no hot tub. Noise from nearby train tracks, highway traffic, or busy corridors is mentioned, and elevator outages have occurred. Restaurant feedback varies, with dinners often enjoyed but breakfast not included and service or hours disappointing for some. Expect a comfortable stay with family features, plus some operational and noise caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Family-friendly pool and waterslide are highlights, but guests at times found them closed or very cold, and some noted dirty slide stairs and no hot tub. Occasional elevator outages were reported; parking is ample.

Related guest reviews

Kim

Sep 3, 2024

Stayed 2 nights

We arrived around 4:00pm on Sunday Sept 1 and the two men who were at the front desk were awesome. So nice, so personable and got us all set up for our rooms in no time. You are lucky to have those two men!! Room was terrific, clean and spacious. Loved all the parking too! Second time staying at this location and will continue to use your hotel in the future 👍

Tyler

Aug 12, 2025

Stayed 2 nights

Kids enjoyed the pool and waterside.

Jonathan

Oct 9, 2023

Stayed 1 night

Convenient, clean, accommodating of our request for a quieter room if possible (travelling with our 2yr. old). Only thing: the swimming pool room, pool itself & waterslide - though really nice, clean & fun - was uncomfortably cold.

Carole

Jan 4, 2024

Stayed 2 nights

The property was clean but very tired if you are looking for somewhere quiet the location of this hotel near the highway and railway line should be considered. I chose the hotel for the pool but it was not very warm so we were disappointed.

LAURIEANN

Nov 14, 2025

Stayed 1 night

We booked this hotel because of the pool. The pool was not open.

Blaine

Jul 15, 2024

Stayed 1 night

Broken elevator and the waterslide stairs was extremely dirty. No hot tub which was surprising.

Patrick

Oct 22, 2025

Stayed 1 night

Pool closed, restaurant not open, poor coffee bar.

Tom

Sep 16, 2025

Stayed 1 night

Very nice and clean property, friendly staff, enjoyed the pool. Thank you

wendy

Jul 14, 2024

Stayed 2 nights

The elevator was not working the 6 days we were there. We also found some of the staff (not all of them) very rude. Will be staying somewhere else the next time we are in Cranbrook

Brendan

Aug 16, 2025

Stayed 1 night

Great hotel with great location. Nice pool and water slide. Big clean rooms. I would recommend this hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across many stays, with rooms and common areas frequently described as very clean. A few guests reported lapses such as dirty rooms, hair in bathrooms, or lingering odors.

Related guest reviews

Lorri

Aug 14, 2025

Stayed 3 nights

Our room had an awful smell and the front desk manager only offered a partial refund after several attempts of trying to rectify the situation. He did not seem professional and didn’t seem that he really cared. He blamed it on a long term stay that was in the room before we checked in…..something that I don’t believe he needed to share with us. He offered to move us to a downgraded room the following day for a higher cost which obviously wasn’t a fit solution in my mind. The next day he seemed more level headed and offered us a lateral move. The situation was handled in a poor manor, and I won’t be going back to this hotel the next time I’m in town.

Francis

Dec 1, 2025

Stayed 1 night

Staff were courteous and friendly. Room was very clean.

Tara

Aug 18, 2024

Stayed 1 night

One of the cleanest rooms we’ve had in a long time! Very impressed. Friendly staff, would definitely stay here again.

Amy

Jul 31, 2024

Stayed 1 night

Very friendly staff and a clean and comfortable room!

Duanne

Dec 30, 2023

Rooms were clean and spacious. Staff were friendly and accommodating.

William

Oct 26, 2025

Stayed 1 night

The unit was clean and smelled fresth

John

Oct 6, 2024

Stayed 1 night

Room #1 we checked into was filthy, there was popcorn all over the floor in a number of areas. We were transferred to Room #2 which was better but still dirty, no vacuuming. Transferred to Room #3 which had another guest already staying in that room.

Sharon

Jul 15, 2024

Stayed 1 night

The hotel was very clean, and the room was really comfortable

Jackie

Apr 21, 2024

Stayed 1 night

The hotel was perfect. Staff was all friendly, rooms were clean and the pool was a lot of fun for the kids.

dominic

Jul 20, 2025

Stayed 1 night

Bathroom had hair in it, no room service available even with a restaurant in the hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with suites appreciated for extra space and some areas recently renovated. Noise from trains, highways, or stairwells can be an issue, decor in some areas feels dated, and Wi‑Fi can be slow; views vary.

Related guest reviews

Talauna

Apr 15, 2024

Stayed 1 night

Super clean! New carpet in our room. Would have preferred mountain view. Trains were super noisy, but did eventually stop. Just wish there was breakfast included.

Melanie

Jul 10, 2025

Stayed 1 night

Friendly staff convenient location, nice amenities.

Tomasz

Sep 3, 2025

Stayed 1 night

Overall, it was a good stay. Outside it looks good. Great lobby. Great pool and slide. But the hallways and rooms are old and tired. This hotel desperately needs new carpets and a coat of fresh paint. It's long overdue.

Brent

Sep 15, 2023

Stayed 3 nights

All good but...I have an issue with the incredibly slow internet! It took at least 10 minutes just to get a secure connection...not really too good by today's standards. Also we were given a room with the view of a warehouse wall about 25 feet away. After multiple stays here I would have expected better. I suppose loyalty doesn't buy much these days...

Richard

Aug 30, 2024

Stayed 1 night

This was a nice new hotel with a large room and a comfortable bed. The bathroom was clean but a little small.

James

Oct 7, 2025

Stayed 1 night

Great property, clean and large rooms. But right next to a busy railroad track with trains running most of the night.

Amanda

Jul 1, 2023

Stayed 1 night

Renovated room, clean and spacious.

Shane Nightingale, Nikki

Jun 23, 2023

Stayed 2 nights

We were there during a very busy weekend and the hotel was completely booked. They placed us in room 202, which is close to the elevator and is also right next to the stairwell. Both nights we stayed we get very little sleep because we heard nothing but people going up and down the stairwell. We have a small child, so it was less than ideal. The staff themselves were very kind and the property was clean; however, given the cost of the room, it wasn't worth it.

Maria

Jul 26, 2025

Stayed 1 night

This is a Lovely Hotel. Room was huge with a couch and a desk. The staff went above and beyond to make sure we had everything we needed. Highly recommend to anyone traveling to Cranbrook.

Bojan

Aug 7, 2025

Stayed 1 night

We booked room for 5, so we got separate bedroom with own bathroom. Nice living room, with pull out sofa bed, with kitchen and dining table. We stayed one night only but room is so Spacious that is more than enough for longer stay. Pool is clean, slide is good for kids and parents too. Overall, very good place to stay.

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, efficient, and helpful, with staff going out of their way for guests. However, some encountered rude or unhelpful responses and inconsistent handling of issues.

Related guest reviews

Kim

Sep 3, 2024

Stayed 2 nights

Lorri

Aug 14, 2025

Stayed 3 nights

Heather

Jul 7, 2023

Stayed 1 night

Jessica and Bith were awesome - I had messed up my booking and Jessica went above and beyond to help me and my two kids fix the booking and my mistake. So thankful for them taking care of us quickly and painlessly and finding me a room despite my mistake!Thanks again to you both!

Naomi

Sep 16, 2025

Stayed 1 night

Easy check in and out.

Carol

Sep 14, 2025

Stayed 1 night

Noor at front reception was amazing - very friendly and efficient. She gave us a different room when the first smelt too much like cigarette smoke.

Melanie

Jul 10, 2025

Stayed 1 night

Friendly staff convenient location, nice amenities.

Mark

Jun 20, 2023

Stayed 2 nights

The most friendly staff ever! Extremely helpful!

wendy

Jul 14, 2024

Stayed 2 nights

The elevator was not working the 6 days we were there. We also found some of the staff (not all of them) very rude. Will be staying somewhere else the next time we are in Cranbrook

David

Sep 15, 2025

Stayed 1 night

Amazing staff - super helpful and very kind.

aja

Oct 26, 2025

Stayed 1 night

Friendly staff easy check in

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AI-generated summary based on recent guest reviews

Location

Location is convenient for drivers and close to restaurants and shopping. Proximity to the railway and highway can bring noise, and walking access is limited by nearby sidewalks and crossings.

Related guest reviews

Talauna

Apr 15, 2024

Stayed 1 night

Super clean! New carpet in our room. Would have preferred mountain view. Trains were super noisy, but did eventually stop. Just wish there was breakfast included.

Torsten

Feb 21, 2023

Stayed 4 nights

Guter und freundlicher Service. Wird gerade etwas renoviert. Guter Kaffee im Lobbybereich. Bedingt durch die 6spurige Straße etwas laut. War für uns eine gute Wahl.

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Karen

Aug 16, 2024

Stayed 2 nights

Comfortable and quiet. Close to restaurants. Saw deer in field by hotel.

Derek

Aug 28, 2023

Stayed 5 nights

Close to good restaurants. Good parking lot with plenty of space. Wonderful clean comfortable room with good air conditioning.

Mya

Apr 6, 2024

Stayed 3 nights

Best hotel to stay in Cranbrook. Good food and helpful staff, clean, nice and comfortable. only downside if you're needing to walk it’s hard to get places and there is no sidewalk on that side or cross walk close right on the highway.

Stacey

Apr 21, 2025

Stayed 3 nights

The hotel was convenient when we visited our son at school

Richard

Sep 6, 2025

Stayed 1 night

We are just staying the one night due to car trouble, but the hotel is nice and clean. It’s pretty convenient as well

James

Oct 7, 2025

Stayed 1 night

Great property, clean and large rooms. But right next to a busy railroad track with trains running most of the night.

Bert

Aug 23, 2024

Stayed 2 nights

Shopping in same area as the hotel. Easy excess to casino at St. Eugenes

Rhonda

Jun 4, 2025

Stayed 1 night

Great location for walk about .

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining receives mixed reviews: several guests enjoyed dinners, but others found the restaurant closed early, breakfast slow or poor, and no room service. Breakfast is generally not included and can be costly.

Related guest reviews

Melanie

Jul 26, 2025

Stayed 1 night

Restaurant closed too early

Amanda

Sep 17, 2023

Stayed 1 night

Check in was great fast and easy it was inconvenient the vending machine didn’t work but then the restaurant was great and stayed open a few mins for us to get us juice late in the evening. The lady was really helpful and friendly.

Jean

Aug 28, 2024

Stayed 1 night

This is a very good hotel. Unfortunately the onsite restaurant is to be avoided. Breakfast food too very long with only 6 people in restaurant and once it arrived, omelette has poor and burnt.

John

Sep 30, 2024

Stayed 1 night

We liked the hotel and the room was nice. There were quite a few restaurant options nearby but we had a very good dinner at the hotel restaurant.

Darlene

Jul 5, 2023

Stayed 1 night

Had a great 1 night stay here with my family! Clean, comfortable, and everyone was so welcoming! The restaurant was AMAZING!!!!!

Whendell

Aug 8, 2023

Stayed 1 night

there’s no breakfast included on this property. please change the website description so we don’t expect it as people may book it because on your website it says breakfast will be included

Patrick

Oct 22, 2025

Stayed 1 night

Pool closed, restaurant not open, poor coffee bar.

david

Aug 21, 2023

Stayed 1 night

hotel did not have a free breakfast and the food that was available was limited and expensive.

Glen

Sep 12, 2024

Stayed 1 night

We really enjoyed staying at your hotel and especially the Modern Olive Restaurant. The only concern was the lack of shampoo and conditioner, the 2 small bottles were empty.

dominic

Jul 20, 2025

Stayed 1 night

Bathroom had hair in it, no room service available even with a restaurant in the hotel.

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AI-generated summary based on recent guest reviews

CINDY

last week

Stayed 1 night

Great stay, second time staying there.

Jane

Jul 6, 2026

Stayed 1 night

Very clean hotel, lovely sheets and the softest hotel towels. Pool was fun, outdoor space is a nice touch. Gym is small but glad it was there. Breakfast was not included but the breakfast in the restaurant was good. Would definitely stay again.

Marlon

Jul 5, 2026

Stayed 8 nights

Everything was great. Breakfast was closed for the holidays I believe, which was fine cause we were always on the go. Continental breakfast would be great.

Brenda

Jun 15, 2026

Stayed 1 night

Rooms were clean adequate for the price

Catherine

Jun 15, 2026

Stayed 2 nights

Nice hotel. Great staff

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 16:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Prestige Cranbrook Hotel, BW Premier Collection

Is parking available at the property?

Free self-parking is available on-site, but it is limited.

Are pets allowed at the hotel?

Pets are allowed with a fee of CAD 30.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

What is the location of the hotel in relation to key landmarks?

The hotel is located within a 5-minute drive of Tamarack Centre and Cranbrook History Centre, approximately 1.7 miles from Cranbrook Golf and Country Club and 2.4 miles from Wildstone Golf Course.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool with a waterslide. The operational hours are not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of CAD 10.00 per night, and rollaway beds are also available for the same fee. Advance request or confirmation is required for both.

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Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $201	18 $201	19 $142
20 $135	21 $135	22 $137	23 $135	24 $140	25 $140	26 $138
27 $137	28 $137	29 $137	30 $135

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-17: 200.75889607617188USD
2026-09-18: 200.75889607617188USD
2026-09-19: 141.86177326635743USD
2026-09-20: 135.18650840734864USD
2026-09-21: 135.18650840734864USD
2026-09-22: 136.94700742639162USD
2026-09-23: 135.18650840734864USD
2026-09-24: 140.44315851147462USD
2026-09-25: 140.03407274206543USD
2026-09-26: 138.23638649621583USD
2026-09-27: 136.55700572839356USD
2026-09-28: 137.10080104455568USD
2026-09-29: 136.55700572839356USD
2026-09-30: 135.18650840734864USD
2026-10-01: 124.53672074206544USD
2026-10-02: 133.8351301904297USD
2026-10-03: 132.12422873742676USD
2026-10-04: 124.2005380522461USD
2026-10-05: 124.53672074206544USD
2026-10-06: 124.53672074206544USD
2026-10-07: 124.53672074206544USD
2026-10-08: 124.53672074206544USD
2026-10-09: 133.8351301904297USD
2026-10-10: 133.8351301904297USD
2026-10-11: 133.8351301904297USD
2026-10-12: 124.53672074206544USD
2026-10-13: 122.94979130871583USD
2026-10-14: 124.53672074206544USD
2026-10-15: 122.94979130871583USD
2026-10-16: 133.8351301904297USD
2026-10-17: 133.8351301904297USD
2026-10-18: 124.53672074206544USD
2026-10-19: 124.69865070825196USD
2026-10-20: 126.51491305114747USD
2026-10-21: 124.69865070825196USD
2026-10-22: 122.94979130871583USD
2026-10-23: 133.8351301904297USD
2026-10-24: 133.8351301904297USD
2026-10-25: 124.53672074206544USD
2026-10-26: 124.53672074206544USD
2026-10-27: 124.53672074206544USD
2026-10-28: 124.53672074206544USD
2026-10-29: 126.34681732714844USD
2026-10-30: 133.8351301904297USD
2026-10-31: 133.8351301904297USD
2026-11-01: 125.15661587304689USD
2026-11-02: 125.15661587304689USD
2026-11-03: 125.15661587304689USD
2026-11-04: 125.15661587304689USD
2026-11-05: 129.6446569716797USD
2026-11-06: 125.15661587304689USD
2026-11-07: 127.14898767346192USD
2026-11-08: 125.15661587304689USD
2026-11-09: 124.82197462268067USD
2026-11-10: 125.15661587304689USD
2026-11-11: 125.15661587304689USD
2026-11-12: 125.15661587304689USD
2026-11-13: 125.15661587304689USD
2026-11-14: 125.15661587304689USD
2026-11-15: 134.310384USD
2026-11-16: 128.73955175097657USD
2026-11-17: 134.310384USD

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 19 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow guests 18 and younger to access the fitness facility.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.

Pet fee: CAD 30.00 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: CAD 10.0 per night
Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $134	3 $132
4 $124	5 $125	6 $125	7 $125	8 $125	9 $134	10 $134
11 $134	12 $125	13 $123	14 $125	15 $123	16 $134	17 $134
18 $125	19 $125	20 $127	21 $125	22 $123	23 $134	24 $134
25 $125	26 $125	27 $125	28 $125	29 $126	30 $134	31 $134