Sandman Hotel Cranbrook

Bathroom was not cleaned before our stay. My car was broken into twice in the parking lot. The front desk staff I interacted with was very friendly and very kind.

Central location, lots of parking.

Had a great stay.

Overall it was a decent stay. The pool was “closed for maintenance” for the duration of our stay. I wish we had been told when booking as that was part of the reason we booked that hotel. The room had been maintained and you can see they fix what they can as well as they can. It could use an update but overall it was clean and decent. The pool has hours listed on it. The fitness room does not have hours nor was I informed of the hours when checking in but when I was halfway through my workout I was told it was closed. I incorrectly assumed it must be open whenever since there were no hours posted. So that was embarrassing and I left as quickly as I could. So ask about the hours before using the fitness room. It has 3 machines. A treadmill (which doesn’t stop without pulling the emergency cord or decreasing the speed all the way) an elliptical and sitting bike and then some mats and weights. It is decent for what it is. Overall, I might stay there again as it worked for what I needed it for but I’ll be asking about the pool before booking and asking about the hours of the fitness room as I still don’t know those.

First and last Sandman experience. Floors were sloped and stairs were slanted. Room was not nice and the bed was not comfortable. Worst sleep I’ve had at a hotel. Trains non stop all night.