Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekends from 7:30 AM to noon for a fee, approximately MXN 300 for adults and MXN 170 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 10:30 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

How is the property located in relation to key landmarks?

The property is located in Zona Dorada, just a 2-minute drive from The Mazatlan Malecón and 10 minutes from Plaza Machado. It is also close to several attractions, including Sea Shell City Museum (0.4 km) and Olas Altas Beach (4.5 mi).

Is there a swimming pool at the property?

Yes, there is an outdoor swimming pool available, with access from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available upon request, but guests must contact the property in advance to reserve them. Details about extra beds are not provided.

Gaviana Resort in Mazatlán

Average nightly price at Gaviana Resort by month, last 12 months (USD)
Month	Average price
January	$69
February	$80
March	$64
April	$76
May	$75
June	$74
July	$105
August	$115
September	$91
October	$65
November	$67
December	$65

What guests think

At Gaviana Resort, travellers consistently praise the beachfront, walkable location and views, along with a lively pool-and-beach setup, while many also highlight friendly staff, but recurring late-night noise from nearby clubs strongly affects sleep for light sleepers.

Rooms are generally comfortable but feel dated in places, with intermittent maintenance issues, weak Wi‑Fi, and limited in-room appliances noted in some stays. Facilities include direct beach access, a popular on-site bar/club and pool service, though elevators and pool hours draw frequent complaints. On-site dining and nearby restaurants receive mostly positive feedback, with occasional slow service and inconsistent value. Best for travellers who want to be close to the action.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access with a lively pool scene and bar service are frequently praised. Common drawbacks include slow or malfunctioning elevators, scarce loungers at times, and early pool closing hours.

Related guest reviews

10

Tyler

Nov 22, 2025

·

Stayed 4 nights

Great stay! Pool was great! Room was great!

10

Frank

Oct 18, 2025

·

Stayed 5 nights

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.

8

Karina

Jul 21, 2024

·

Stayed 4 nights

I asked for oceanfront view and there was no view. Elevators very slow and kept on getting stuck . Rooms feel Claustrophobic there is no windows only In the bedroom and small Window no balcony

10

Alondra

Sep 30, 2025

·

Stayed 4 nights

Si se veia el mar desde mi habitacion, el club nocturno esta ahi mismo dentro, las palapas y sillas y regaderas de playa son muy utiles

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4

Arely Elizabeth

Sep 7, 2024

·

Stayed 2 nights

El personal del hotel poco amable, la alberca la cierra demasiado temprano y la abren muy tarde y no permiten disfrutar más, el check out es muy temprano comparado con otros hoteles.

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10

MARCO

Oct 24, 2023

·

Stayed 3 nights

El hotel es muy comodo, la picina abre un poco tarde, el personal tiene un exelente trato y son atentos te hacen sentir agusto

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10

Christopher Keneth

Jun 1, 2024

·

Stayed 2 nights

Lo único malo que le veo a las instalaciones son los elevadores, pues el “expuesto” que también es el más llamativo está fuera de servicio por tiempo indefinido y el otro es lentísimo, aveces en vez de bajar al piso donde se le solicito, sube más pisos sin ser solicitado. También se para en pisos donde no se le solicita.

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10

Juan

Jul 23, 2024

·

Stayed 3 nights

Solamente creo que debería poner más camastros en la alberca principal, la gente tiene que poner sus toallas en el suelo, los que hay no son suficientes

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8

Daniel

Aug 8, 2025

·

Stayed 5 nights

Necesitan mejorar el servicio de los elevadores, fallan mucho.

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10

wendy

Mar 21, 2024

·

Stayed 7 nights

Everyone at the Gaviana was fantastic!! The delicious breakfast with complimentary drink on the water was outstanding! Joe's is a blast!!!! Mazatlan is a super fun place and the Gaviana is a perfect place to stay!!

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Cleanliness

Many guests find rooms and public areas clean, with housekeeping keeping up during busy periods. Others report inconsistent standards, citing dirty rooms or bathrooms, odors, occasional pests, and a dirty pool on some days.

Related guest reviews

6

Laura

Sep 24, 2025

·

Stayed 1 night

The hotel resort is nice. Not the best. On service they tried to make it good. Got my room and didn't have towels, had to call front desk. My floor my dirty, had ask them sweep it while I was there. Not all rooms have safe. I didn't feel comfortable leaving my passports in our room. Easy walking access to stores, vendors and restaurants. Bought a cooler to keep my drinks cold in my room, because no fridge. Expect loud music at night if your not a party person. Got to see cool Iguanas!!

10

teresa Fay

Nov 14, 2025

·

Stayed 14 nights

Clean room good staff

10

LILIA NEYELY MEZA

Oct 19, 2025

·

Stayed 1 night

Habitación muy limpia y confortable , excelente servicio del personal, excelente ubicación, me encanta el ambiente tranquilo y relajado ☺️

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10

Argenis

Apr 26, 2025

·

Stayed 2 nights

Todo muy limpió, recomendado excelente hotel.

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4

oscar Daniel

Oct 21, 2025

·

Stayed 1 night

Hotel con instalaciones muy viejas, el agua de la alberca sucia, no habia toallas para la alberca, la playa se llena mucho de personas ajenas al hotel y estos mismos ocupan los camastros, mal servicio, no recomiendo hospedarse en este hotel

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8

Jesús

Jun 26, 2024

·

Stayed 2 nights

Encontramos dos cucarachas en la habitación.

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4

Maria

Oct 6, 2023

·

Stayed 4 nights

Está demasiado sucio las habitaciones ,las cortinas de el baño tienen hasta. Moho la habitación que me tocó estaba súper sucio el toilet de la parte de abajo , los closet súper llenos de polvo donde hace meses no le hacen una limpieza profunda

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10

Osmara

Apr 18, 2025

·

Stayed 4 nights

El personal es muy amable y mantienen todo limpio, aún tomando en cuenta el gran número de huéspedes por la temporada.

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6

MIGUEL

Nov 3, 2025

·

Stayed 4 nights

My husband and I went on a birthday trip, the reception employees weren’t very friendly. However check in was smooth. First thing we noticed once in our room was that it felt dirty…. There was sand on the floor and hair in the bathroom. The bed was comfortable. As long as you leave the AC on you won’t hear any outside noise.

6

Sergio Antonio

Aug 6, 2025

·

Stayed 1 night

Buen servicio, mal olor en la habitacion y baños del area de alberca

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Rooms

Rooms range from spacious with comfortable beds and views to dated and poorly sound‑insulated; very loud music from nearby venues often continues late into the night. Reported issues include weak Wi‑Fi, aging A/C, faulty fixtures, and missing fridges/microwaves in some rooms.

Related guest reviews

6

Laura

Sep 24, 2025

·

Stayed 1 night

The hotel resort is nice. Not the best. On service they tried to make it good. Got my room and didn't have towels, had to call front desk. My floor my dirty, had ask them sweep it while I was there. Not all rooms have safe. I didn't feel comfortable leaving my passports in our room. Easy walking access to stores, vendors and restaurants. Bought a cooler to keep my drinks cold in my room, because no fridge. Expect loud music at night if your not a party person. Got to see cool Iguanas!!

2

roberto

Dec 22, 2025

·

Stayed 1 night

Problema, reservé habitación en planta baja, la recepcionista me dijo que era menor ruidoso en las plantas altas, me dió en el piso 6, de día bien, pero de noche tenía la música de los bares en mi puerta hasta las 4 am, fatal.creo que en todo el hotel porque es muy fuerte el sonido,no lo recomiendo.

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6

Jaclyn

Jan 27, 2025

·

Stayed 9 nights

I would have liked to have given our stay here more stars because the hotel was beautiful and clean, the location was so good for what we wanted. Lots of restaurant choices just across or down the street within 1-5 minutes walk, and the beach was phenomenal! But this hotel has one major problem. The noise. I’d read the odd review mentioning the noise but you always wonder if the person writing the review just likes to exaggerate. However I’m surprised how understated the noise issue is. Our first room was located on one side of the building overlooking a bar that has a brass “Banda” that plays until midnight and then dance music til 4am nightly. Not just weekends. Every night. The concrete on the hotel acts like an amphitheatre and the band sounds like it’s right outside your door. There is no way to sleep through it. It’s LOUD. So after 3 nights when we realized it was not just a Friday and Saturday thing we asked to be moved to a quieter room which they did with no questions (turns out everyone asks to be moved from these rooms!) Unfortunately we were moved and downgraded from a balcony/ocean view to no balcony and a tree blocking the only window. And right above another bar that plays dance music til 4am with bass that literally rattles the windows. Again, no sleep. We lasted 3 nights there before talking to another couple who told us the quiet area is the centre and that they moved 3 times before discovering it. Finally we found a room that we could sleep in.

8

Ramfis

Apr 25, 2025

·

Stayed 2 nights

The refrigerator didnt work, and the bathroom window would not close and all rusted

8

Maria

Sep 2, 2025

·

Stayed 3 nights

Rooms need upgrades .. couch was stained

6

Roberto

Jul 15, 2024

·

Stayed 1 night

El hotel está muy bien ubicado, lo malo es que en las noches no se puede dormir por la música del oyster, se siente como si uno estuviera en el bar, debería regular la música para que no afecte a los huéspedes, solo por eso ya no voy a regresar, y lo peor es que hasta las 5 de la mañana deja de sonar.

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8

Lucia

Mar 17, 2025

·

Stayed 4 nights

Great hotel, the only issue was loud music until 4am from other venues specially weekends.

2

Julio

Feb 22, 2026

·

Stayed 3 nights

La musica de los antros muyyyyyy fuerte y me dieron la habitación que esta frente al antro, no lo recomiendo si tu idea es ir a descansar

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8

Erik

Jul 12, 2023

·

Stayed 2 nights

Everything was good except half of the sockets did not work and the mini fridge did also not work. Also,wifi in rooms is not that great. Other than that our stay was great.

8

Terry

Oct 27, 2024

·

Stayed 12 nights

There for 12 days, Loud till 4am - 11 nights coming from Joe's Oyster Bar (on hotel property)

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Service

Feedback is mixed: numerous reviews praise friendly, helpful staff across the property. However, guests also report curt front‑desk interactions, slow or inflexible check‑in, booking or pricing disputes, and occasional housekeeping lapses.

Related guest reviews

4

Sergio

Jun 20, 2024

·

Stayed 1 night

Property is in great location, walkable to great areas. Customer service is horrible! The young ladies at front desk have horrible attitudes, not friendly whatsoever. We checked out at 11am, when I gave our room number for check out they told us someone had already checked out our room. My partner and I were the only ones in our room, I asked the young lady to verify why and she rolled her eyes and tore a stapled paper off another and said “your done”. The buffet is not worth the price, waiter service is poor we were never offered refills on our coffee or juice. We don’t recommend!

10

Josue

Nov 28, 2025

·

Stayed 2 nights

Excelentes instalaciones; limpias, accesibles y seguras. El personal siempre atento y cordial.

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2

Beatriz

Oct 28, 2023

·

Stayed 3 nights

I made a reservation, and when I got the paperwork to sign, I noticed it had a different city and so I asked the receptionist and he said that that’s how it comes up. I didn’t feel safe I didn’t feel my identity was well kept ask Tia he told me that that’s what they do because there’s so many Beatriz, and then to top it off the guy was really rude and not helpful at all. I stayed at this hotel a couple of times after this experience I will never stay here again I am so disappointed as I’d like to travel once a year to this destination I ended up checking out a day before since my safety comes first and I didn’t feel safe at all.

6

Guilber

Dec 16, 2025

·

Stayed 1 night

We booked our rooms online since it was cheaper booking online. But receptionist stated she could see our booking but we had to wait 40 minutes for the booking to get loaded on her end.

10

Lucia

Feb 20, 2025

·

Stayed 7 nights

Gaviana Resort is beautiful with a gorgeous ocean view and a great central location where shopping and attractions are at a breeze. Their staff was very welcoming and friendly. The service at the front desk was always prompt, accommodating and polite. The food and service at the restaurant were always wonderful, and the cleaning service was always excellent. Thank you very much for a wonderful stay!! We will certainly go back!!

10

miroslava

May 10, 2025

·

Stayed 4 nights

Beautiful resort! We enjoyed our stay so much we cant wait to be back. Edgar, the bellboy was so helpful and amazing! Very kind caring staff, beautiful property felt very safe! loved the resort.

8

Sara

Aug 2, 2025

·

Stayed 1 night

Todo muy bien solo q si se tardaron 2 hrs en darme la habitación, el check in es a las 2 y me dieron la habitación hasta las 4 de ahí en fuera Tod muy bien el servicio es muy bueno y los trabajadores en la parte de la alberca son muy amigables y serviciales eso hace sentirte bien y con ganas de regresar, gracias

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10

Nancy

Sep 10, 2025

·

Stayed 2 nights

Great customer service.

4

itsHHyt

Nov 21, 2025

·

Stayed 1 night

Muy buena ubicacion, solo nadie me ayudo con mis maletas, el bellboy nomas me vio de lejos

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10

Daniel Eduardo

Oct 11, 2025

·

Stayed 1 night

The staff is awesome great hospitality from top to bottom 🙌

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AI-generated summary based on recent guest reviews

Location

Beachfront and central in Mazatlán’s Golden Zone, with easy walking access to the Malecón, restaurants, shops, and nightlife. Ideal for travellers who want everything close by.

Related guest reviews

10

Mark

Mar 8, 2025

·

Stayed 4 nights

Great location

8

William

Nov 26, 2023

·

Stayed 4 nights

Right on the beach with an amazing view and close to a lot of good places to eat and visit.

10

Jose

Sep 26, 2025

·

Stayed 1 night

Location

8

Heather

Feb 11, 2023

·

Stayed 3 nights

Many restaurants within walking distance.

10

Lucia

Feb 20, 2025

·

Stayed 7 nights

Gaviana Resort is beautiful with a gorgeous ocean view and a great central location where shopping and attractions are at a breeze. Their staff was very welcoming and friendly. The service at the front desk was always prompt, accommodating and polite. The food and service at the restaurant were always wonderful, and the cleaning service was always excellent. Thank you very much for a wonderful stay!! We will certainly go back!!

10

Airim Ivette

Sep 19, 2025

·

Stayed 6 nights

Great location everything walking distance

10

Ivan

Mar 15, 2025

·

Stayed 3 nights

Excelente hotel, cerca de malecon

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10

Jorge

Oct 14, 2025

·

Stayed 3 nights

Excelente lugar para quedarse en Mazatlán y cerca del malecón.

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10

Alejandro

Aug 23, 2024

·

Stayed 3 nights

Great place, right on the Heart of Mazatlan, everything is close by, the place is kept clean and nice.

10

Isabel

Jul 5, 2024

·

Stayed 3 nights

Easy beach access and walking distance to many places

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Dining

On-site restaurant and pool/beach service earn praise for tasty dishes and drinks, and there are many dining options nearby. Some guests experienced slow service, uneven bartending, or found the buffet and pricing policies underwhelming.

Related guest reviews

4

Sergio

Jun 20, 2024

·

Stayed 1 night

Property is in great location, walkable to great areas. Customer service is horrible! The young ladies at front desk have horrible attitudes, not friendly whatsoever. We checked out at 11am, when I gave our room number for check out they told us someone had already checked out our room. My partner and I were the only ones in our room, I asked the young lady to verify why and she rolled her eyes and tore a stapled paper off another and said “your done”. The buffet is not worth the price, waiter service is poor we were never offered refills on our coffee or juice. We don’t recommend!

10

Elia

May 16, 2025

·

Stayed 1 night

Alberca limpia buena comida buen servicio , todo bien lo único que les sugiero que hablen con el personal porque cuando se encuentran en los pasillos no hablan se gritan y no importa la hora que sea.

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10

Frank

Oct 18, 2025

·

Stayed 5 nights

This has direct access to the beach with a great view. The service is great with a bar by the pool. They will even serve you on the beach side when you are relaxing by the provided areas with the chairs and shade. Service was great and the staff was very helpful. The Malecon is like a 4 min walk away from the hotel. There are iguanas that hang by the pool which I really enjoyed but if you don't be warned. Overall can't complain on the price I paid and the amenities offered.

10

juan

May 29, 2024

·

Stayed 3 nights

Great property near boardwalk friendly staff many dining options and activities

6

Valeria

Feb 19, 2025

·

Stayed 2 nights

Bartender had limited experience making/preparing basic drinks. Restaurant staff was very judgemental. Whenever we would ask for something such as for milk, our server would ask why? Or what for? Staff at times was rude and unhelpful.

8

larisa

Mar 25, 2025

·

Stayed 4 nights

Great property close to everything live music and restaurants close by and restaurant at the resort had great food

10

Lucia

Feb 20, 2025

·

Stayed 7 nights

Gaviana Resort is beautiful with a gorgeous ocean view and a great central location where shopping and attractions are at a breeze. Their staff was very welcoming and friendly. The service at the front desk was always prompt, accommodating and polite. The food and service at the restaurant were always wonderful, and the cleaning service was always excellent. Thank you very much for a wonderful stay!! We will certainly go back!!

8

Fernando

Aug 3, 2025

·

Stayed 2 nights

The restaurant at the property took too long to get food. The water in the bathtub kept backing up and took forever to drain.

10

Alejandra

Jun 20, 2025

·

Stayed 2 nights

The pool area is nice along with stafff. Best chilaquiles I’ve had.

10

wendy

Mar 21, 2024

·

Stayed 7 nights

Everyone at the Gaviana was fantastic!! The delicious breakfast with complimentary drink on the water was outstanding! Joe's is a blast!!!! Mazatlan is a super fun place and the Gaviana is a perfect place to stay!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $78	3 $78	4 $78	5 $92	6 $128	7 $127
8 $92	9 $78	10 $78	11 $78	12 $78	13 $95	14
15 $127	16 $106	17 $78	18 $78	19 $76	20 $108	21 $105
22 $78	23 $78	24 $81	25 $78	26 $79	27 $130	28 $135
29 $76	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $78	2 $78	3 $78	4 $108	5 $108
6 $76	7 $78	8 $78	9 $78	10 $78	11 $108	12 $108
13 $78	14 $76	15 $76	16 $76	17 $78	18 $108	19 $128
20 $76	21 $78	22 $78	23 $120	24 $121	25 $121	26 $121
27 $120	28 $121	29 $121	30 $290	31

Gaviana Resort

Prices for Gaviana Resort

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds (Patmos)

Suite, 1 Bedroom, 1 King Bed (Estefanos)

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos)

Suite, 2 Bedroom, 2 King Beds (Creta)

Suite, 2 Bedroom, 3 Queen Beds (Rodas)

Standard Room, 1 King Bed (Cristiana)

Guest reviews of Gaviana Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Gaviana Resort

Considering this hotel for your Mazatlán trip?

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