Best Western Plus Orillia Hotel
US$108
/ night
Avg. for September
Select dates to see prices and availability
US$108
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Plus Orillia Hotel average US$101 in the cheapest month (December) and US$130 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$108 |
| February | US$120 |
| March | US$109 |
| April | US$113 |
| May | US$115 |
| June | US$115 |
| July | US$130 |
| September | US$108 |
| October | US$119 |
| November | US$120 |
| December | US$101 |
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Sept · US$108
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Most expensive: July (~US$130)
Cheapest: December (~US$101)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a vending...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orillia? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Enjoy Italian cuisine at Portage by the Lake, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
Located in Orillia, Best Western Plus Orillia Hotel is just steps from Tudhope Park and 5 minutes by foot from Lake Couchiching. This hotel is 2.4 mi (3.8 km) from Couchiching Beach Park and 2.7 mi (4.4 km) from Orillia Community Centre Arena.
What's nearby
Tudhope Park(0.1 Miles)
Lake Simcoe(0.2 Miles)
Lake Couchiching(0.2 Miles)
Leacock Museum(1.1 Miles)
Couchiching Beach Park(2.2 Miles)
Orillia Museum of Art & History(2.2 Miles)
Orillia Opera House(2.4 Miles)
Mara Provincial Park(2.5 Miles)
Orillia Community Centre Arena(2.7 Miles)
Sunshine and Company(3.2 Miles)
Couchiching Golf and Country Club(3.4 Miles)
The OPP Museum(3.5 Miles)
Orillia Square Mall(4.4 Miles)
Oro-Medonte Rail Trail Trailhead(4.5 Miles)
Galaxy Cinemas Orillia(4.6 Miles)
Muskoka, ON (YQA)(32.5 Miles)
Toronto Pearson Intl. Airport (YYZ)(78.6 Miles)
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Golf course (nearby)
Windsurfing
Location
440 Couchiching Point Rd, Orillia, Canada
Tudhope Park (0.1 Miles)
Lake Simcoe (0.2 Miles)
Lake Couchiching (0.2 Miles)
Leacock Museum (1.1 Miles)
Couchiching Beach Park (2.2 Miles)
Orillia Museum of Art & History (2.2 Miles)
Room options
4
Standard Room, 2 Queen Beds, Fireplace
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 King Bed, Jetted Tub
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8
Very good
Based on 1,010 verified reviews
Who stays here?
Business
10%
Couple
49%
Family
19%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Plus Orillia Hotel, travelers consistently praise the friendly, helpful staff and generally clean, spacious rooms, while recurring drawbacks include dated decor, inconsistent mattress comfort, and ongoing amenity issues such as a long-closed hot tub.
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What guests think
At Best Western Plus Orillia Hotel, travelers consistently praise the friendly, helpful staff and generally clean, spacious rooms, while recurring drawbacks include dated decor, inconsistent mattress comfort, and ongoing amenity issues such as a long-closed hot tub.
The location is convenient for Casino Rama, with a well used shuttle and walking or biking trails nearby. Breakfast feedback is mixed: some enjoy a hot buffet, while others report limited refills, cold items, or confusion about whether it is included. Overall, it suits travelers seeking convenience over full amenities and modern style.
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AI-generated summary based on recent guest reviews
Facilities
Amenities are limited: many note the hot tub/spa and some advertised facilities are closed or unavailable, parking can be tight when the hotel is busy, and the paid shuttle to Casino Rama is a useful plus.
Related guest reviews
6
Erica
3 Dec 2023
·
Stayed 1 night
Room was good. Very small shower with low ceilings in the bathroom. Hot tub was not functioning and the gym was the afterthought type. Bed had ruts so you were stuck in a spot. Sheets and towels were clean and comfortable. The breakfast was a pleasant surprise as it said continental but it actually had everything and then some. Coffee was weak, make coffee in the room and bring it for fresh milk/cream if needed.
Room was good. Very small shower with low ceilings in the bathroom. Hot tub was not functioning and the gym was the afterthought type. Bed had ruts so you were stuck in a spot. Sheets and towels were clean and comfortable. The breakfast was a pleasant surprise as it said continental but it actually had everything and then some. Coffee was weak, make coffee in the room and bring it for fresh milk/cream if needed.
10
Justin
12 May 2025
·
Stayed 1 night
The hotel offered a shuttle service to & from Casino Rama for the concert. The shuttle driver brought you right to the main door of the auditorium. You didn't have to worry about driving yourself or taking a taxi.
The hotel offered a shuttle service to & from Casino Rama for the concert. The shuttle driver brought you right to the main door of the auditorium. You didn't have to worry about driving yourself or taking a taxi.
4
Christopher
28 Jun 2024
·
Stayed 2 nights
There hot tub has been broke for 2 years straight, for the money they charge there should be some type of amenities to use.
There hot tub has been broke for 2 years straight, for the money they charge there should be some type of amenities to use.
8
Wendy
30 Jun 2025
·
Stayed 1 night
The hotel and room were fine, but the fridge made a lot of noise. The toilet was dripping all night didn't flush propely - you had to hold the handle down. I let the front desk know. None of these were a big deal. Parking was very tight as the hotel was fully booked. Breakfast is no longer included. They have replaced the brekfast buffet with a small ala carte menu. Very limited choices. Service was good but the food was absolutely terrible. We had modifed avocado toast (no egg, cheese or potato latke) and they added some fruit. Fruit tasted like it had been cut several daya before and left to dry. The avocado toast was bland, yet somehow managed to peave me feeling ill all day. Never eating there again.
The hotel and room were fine, but the fridge made a lot of noise. The toilet was dripping all night didn't flush propely - you had to hold the handle down. I let the front desk know. None of these were a big deal. Parking was very tight as the hotel was fully booked. Breakfast is no longer included. They have replaced the brekfast buffet with a small ala carte menu. Very limited choices. Service was good but the food was absolutely terrible. We had modifed avocado toast (no egg, cheese or potato latke) and they added some fruit. Fruit tasted like it had been cut several daya before and left to dry. The avocado toast was bland, yet somehow managed to peave me feeling ill all day. Never eating there again.
6
Wanda
17 Nov 2025
·
Stayed 2 nights
Disappointed that the Hot Tub was closed down for maintenance, why not offer discount in this case? Advertise "full breakfast available" was misleading, I thought it was included especially for the price charged. $675 for a two nights stay in November seems a little excessive for a basic hotel room with two queen beds.
Disappointed that the Hot Tub was closed down for maintenance, why not offer discount in this case? Advertise "full breakfast available" was misleading, I thought it was included especially for the price charged. $675 for a two nights stay in November seems a little excessive for a basic hotel room with two queen beds.
8
Erin
15 May 2024
·
Stayed 2 nights
It says theres pool and hot tub but it’s out of commission I would’ve went to one on memorial that had pool and hot tub that works
It says theres pool and hot tub but it’s out of commission I would’ve went to one on memorial that had pool and hot tub that works
2
Mike
16 Dec 2023
·
Stayed 1 night
No Bar or Restaurant on Site as Advertised. No working hot tub or sauna on site as advertised. No coffee creamer. Not happy at all.
No Bar or Restaurant on Site as Advertised. No working hot tub or sauna on site as advertised. No coffee creamer. Not happy at all.
8
Dave
19 Jan 2025
·
Stayed 1 night
Staff great, facilities clean, rooms clean. Second time here and still parking is not sufficient for guests.
Staff great, facilities clean, rooms clean. Second time here and still parking is not sufficient for guests.
6
Patrick
10 Nov 2023
·
Stayed 2 nights
Good price but it advertised access to a bar, hot tub and a sauna which were out of commission. Likely would’ve picked another hotel if we knew. Pretty disappointing. Breakfast and staff were great.
Good price but it advertised access to a bar, hot tub and a sauna which were out of commission. Likely would’ve picked another hotel if we knew. Pretty disappointing. Breakfast and staff were great.
8
Christine
12 May 2025
·
Stayed 1 night
We booked this hotel as we were in town to see a concert at Casino Roma. The staff was fantastic and they had a shuttle that took us to and from the casino. Would definitely stay here again.
We booked this hotel as we were in town to see a concert at Casino Roma. The staff was fantastic and they had a shuttle that took us to and from the casino. Would definitely stay here again.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms clean, but recurring issues include dirty or moldy jetted-tub jets, dust or debris left in rooms, and occasional musty odors or damp carpets.
Related guest reviews
8
Palmina
3 Apr 2025
·
Stayed 1 night
Reception is super friendly and goes out of their way to help. Room adequate but obvious that furniture was not moved around so we found the room with old ketchup packets, glasses and dirt under bed and behind drawers.
Reception is super friendly and goes out of their way to help. Room adequate but obvious that furniture was not moved around so we found the room with old ketchup packets, glasses and dirt under bed and behind drawers.
6
Anna
4 Oct 2023
·
Stayed 1 night
First impression on our two queensize bed, room (#222) was nice. In the morning I wanted to use the keurig coffee maker, but the intense dust on the top of it took my fancy, than I relized the top of the brown headboards were gray from the deposited of dust as well! Really needs a good cleaning in there. The staff are very kind.
First impression on our two queensize bed, room (#222) was nice. In the morning I wanted to use the keurig coffee maker, but the intense dust on the top of it took my fancy, than I relized the top of the brown headboards were gray from the deposited of dust as well! Really needs a good cleaning in there. The staff are very kind.
2
Anne
17 Oct 2024
·
Stayed 1 night
We booked a jetted tub room and paid almost double for it. The jets in the tub were full of black mould. During checkout the front desk clerk was completely unhelpul, unsympathetic and told us very polity with a smile on his face that there is nothing they can do. He hasn't even interested in seeing any photos we took. I will put in here that the night front desk clerk Brandi was the oposite inthat she was extremely nice and helpful but we did not discuss this issue with her.
We booked a jetted tub room and paid almost double for it. The jets in the tub were full of black mould. During checkout the front desk clerk was completely unhelpul, unsympathetic and told us very polity with a smile on his face that there is nothing they can do. He hasn't even interested in seeing any photos we took. I will put in here that the night front desk clerk Brandi was the oposite inthat she was extremely nice and helpful but we did not discuss this issue with her.
2
Laureen
24 Aug 2024
·
Stayed 1 night
They put us into king room with a jacuzzi tub. The room smelled musty when we arrived but had a dinner reservation and a concert to go to so didn’t deal with it then. Also, at check in I recalled that they told me they were sold out. Returned to room after the concert around 11 and we were beat. The whole night I suffered significant allergies including sinus issues, headache and swollen eyes. The smell was so strong it woke me up several times. The bed was old and unsupportive as well. In the morning, I went to tell front desk about the concerns I had. The gentleman said he couldn’t do anything for me because I prepaid. I told him what I said above but he didn’t do anything. I asked for his manager’s card and he gave it to me. This room should be decommissioned. Oh yes, the curtains were full of mold and I have pics.
They put us into king room with a jacuzzi tub. The room smelled musty when we arrived but had a dinner reservation and a concert to go to so didn’t deal with it then. Also, at check in I recalled that they told me they were sold out. Returned to room after the concert around 11 and we were beat. The whole night I suffered significant allergies including sinus issues, headache and swollen eyes. The smell was so strong it woke me up several times. The bed was old and unsupportive as well. In the morning, I went to tell front desk about the concerns I had. The gentleman said he couldn’t do anything for me because I prepaid. I told him what I said above but he didn’t do anything. I asked for his manager’s card and he gave it to me. This room should be decommissioned. Oh yes, the curtains were full of mold and I have pics.
10
Trevor
30 Jun 2025
·
Stayed 2 nights
Clean and very friendly staff
Clean and very friendly staff
4
Laura
24 Aug 2024
·
Stayed 1 night
The hotel is Okay. I’m surprised it was so highly rated on the app. The corners of our bathroom looked like they hadn’t been cleaned in years and the tub didn’t drain. The beds were very comfortable though! I expected more for 250 a night.
The hotel is Okay. I’m surprised it was so highly rated on the app. The corners of our bathroom looked like they hadn’t been cleaned in years and the tub didn’t drain. The beds were very comfortable though! I expected more for 250 a night.
8
CHUN KWONG
19 Oct 2025
·
Stayed 1 night
Pro: Air conditioning very effective. Staff very friendly and easy parking. Con: small and only half bottle of shampoo, not enough for two guest. Carpet feels wet.
Pro: Air conditioning very effective. Staff very friendly and easy parking. Con: small and only half bottle of shampoo, not enough for two guest. Carpet feels wet.
10
John
19 Apr 2024
·
Stayed 1 night
Very Clean hotel & functional large rooms with 2 queen beds 2 chairs with table & a work desk as well staff were very helpful & friendly.
Very Clean hotel & functional large rooms with 2 queen beds 2 chairs with table & a work desk as well staff were very helpful & friendly.
10
Greg and Donna
27 Sept 2025
·
Stayed 1 night
Perfect stay - only concern was a jettted tub had mold in the jets - never thought it was a good idea to have jetted tubs in hotels as they are impossible to maintain
Perfect stay - only concern was a jettted tub had mold in the jets - never thought it was a good idea to have jetted tubs in hotels as they are impossible to maintain
10
Sara
24 Nov 2025
·
Stayed 1 night
All was good. Staff helpful and friendly. Room lovely and clean
All was good. Staff helpful and friendly. Room lovely and clean
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large and quiet, but decor is dated and mattress comfort varies, with reports of sagging beds and occasional noise from A/C or fridges; a few mention small bathrooms and spotty Wi-Fi.
Related guest reviews
2
Martin
16 Aug 2025
·
Stayed 1 night
Fan on a/c in room was very noisy. Neither my wife and I had any sleep. Certainly was not worth the $250 we paid. Did not include breakfast either. Never returning.
Fan on a/c in room was very noisy. Neither my wife and I had any sleep. Certainly was not worth the $250 we paid. Did not include breakfast either. Never returning.
8
Francesco
21 Jan 2025
·
Stayed 1 night
Beds need an upgrade. Very saggy in the middle in the room I was in. Other wise pretty standard for the BW
Beds need an upgrade. Very saggy in the middle in the room I was in. Other wise pretty standard for the BW
10
Natalia
29 Mar 2025
·
Stayed 1 night
I love the foyer and the service was very good. It was busy and one receptionist was busy on the phone, so the wait was longer. The rooms were dated, but clean. The sheets were stained, but clean. The room felt stuffy but that is noone's fault. Overall very good and i would recommend
I love the foyer and the service was very good. It was busy and one receptionist was busy on the phone, so the wait was longer. The rooms were dated, but clean. The sheets were stained, but clean. The room felt stuffy but that is noone's fault. Overall very good and i would recommend
6
Stephanie
15 Dec 2024
·
Stayed 1 night
The property itself was nice, clean and the staff was friendly. We’ve stayed there before and we don’t remember the room being as outdated as it was. Maybe we were in a non-renovated section. It was only for one night, but expensive for what we got.
The property itself was nice, clean and the staff was friendly. We’ve stayed there before and we don’t remember the room being as outdated as it was. Maybe we were in a non-renovated section. It was only for one night, but expensive for what we got.
10
Lorraine
3 Sept 2023
·
Stayed 1 night
Wonderful staff and close to trail and waterfront locations. Rooms clean, but in need of an update. Beware small bathroom.
Wonderful staff and close to trail and waterfront locations. Rooms clean, but in need of an update. Beware small bathroom.
8
Bonnie
13 Jul 2023
·
Stayed 1 night
Clean basic accommodations with a great hot breakfast buffet. Our issue was the internet. We asked for the wifi password that didn't work and our own internet connection and phone wouldn't work in the room we were in due to the construction of the walls. That was definitely an issue for us.
Clean basic accommodations with a great hot breakfast buffet. Our issue was the internet. We asked for the wifi password that didn't work and our own internet connection and phone wouldn't work in the room we were in due to the construction of the walls. That was definitely an issue for us.
8
Wendy
30 Jun 2025
·
Stayed 1 night
The hotel and room were fine, but the fridge made a lot of noise. The toilet was dripping all night didn't flush propely - you had to hold the handle down. I let the front desk know. None of these were a big deal. Parking was very tight as the hotel was fully booked. Breakfast is no longer included. They have replaced the brekfast buffet with a small ala carte menu. Very limited choices. Service was good but the food was absolutely terrible. We had modifed avocado toast (no egg, cheese or potato latke) and they added some fruit. Fruit tasted like it had been cut several daya before and left to dry. The avocado toast was bland, yet somehow managed to peave me feeling ill all day. Never eating there again.
The hotel and room were fine, but the fridge made a lot of noise. The toilet was dripping all night didn't flush propely - you had to hold the handle down. I let the front desk know. None of these were a big deal. Parking was very tight as the hotel was fully booked. Breakfast is no longer included. They have replaced the brekfast buffet with a small ala carte menu. Very limited choices. Service was good but the food was absolutely terrible. We had modifed avocado toast (no egg, cheese or potato latke) and they added some fruit. Fruit tasted like it had been cut several daya before and left to dry. The avocado toast was bland, yet somehow managed to peave me feeling ill all day. Never eating there again.
10
Aaron
21 Nov 2025
·
Stayed 1 night
Nice, large rooms, amazing staff
Nice, large rooms, amazing staff
6
Marilyn
5 Aug 2024
·
Stayed 1 night
Breakfast was included but many items were cold. When we mentioned this to server they rudely answered because people don't put lids down. There was no need to answer rudely and they can easily add a sign to ask guests to put lid down. Wifi didn't work. Room was clean and front desk staff were pleasant.
Breakfast was included but many items were cold. When we mentioned this to server they rudely answered because people don't put lids down. There was no need to answer rudely and they can easily add a sign to ask guests to put lid down. Wifi didn't work. Room was clean and front desk staff were pleasant.
8
Joel
31 Oct 2025
·
Stayed 1 night
Staff friendly and professional. Resturant food very good. Room was spacious and clean. Mattress needs to be replaced, like sleeping in a hammock( room 30)
Staff friendly and professional. Resturant food very good. Room was spacious and clean. Mattress needs to be replaced, like sleeping in a hammock( room 30)
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, welcoming, and accommodating at the front desk and restaurant, with helpful shuttle coordination; however, some report slow check-ins and inconsistent problem resolution.
Related guest reviews
2
Jackie
12 Oct 2025
·
Stayed 1 night
Check in slow, 2 desk clerks one goes on break right during check in time. Did not get room we booked ruined our weekend. Room wd git mediocre at best. Even hot tub in hotel closed for maintenance. Worst stay at a best western we’ve ever had.
Check in slow, 2 desk clerks one goes on break right during check in time. Did not get room we booked ruined our weekend. Room wd git mediocre at best. Even hot tub in hotel closed for maintenance. Worst stay at a best western we’ve ever had.
6
Robert
14 Sept 2024
·
Stayed 1 night
Very slow at front counter, waited 10 mins. Being the only one there.
Very slow at front counter, waited 10 mins. Being the only one there.
2
DAVID
27 Jun 2025
·
Stayed 1 night
Don't be fooled like us. We stayed in the King Room with Whirlpool on June 24, 2025. We booked early in June, specifically choosing this hotel because the listing included breakfast (note that older reviews about this are no longer true). We were coming off a hectic travel schedule and wanted a place where we could just relax and not worry about tracking down meals or amenities. Upon arrival, we were told that breakfast was no longer provided. When we showed our booking details to the front desk manager, Ben, he simply shrugged, saying they didn't update their listing on the booking websites in time. No apology for the lack of communication, and no effort to make things right. The next morning, the hotel shut off water to all the rooms — again, without any warning. When we called the front desk, the staff casually said, “Oh yeah, we had a mini emergency and had to stop all water,” as if it was no big deal. No courtesy call, no workarounds offered like bottled water to manage getting ready in the morning. The most disappointing part isn't even the lack of breakfast or running water: it was the staff's indifference. At no point did anyone express concern or take responsibility. If staff had handled this with a little bit more professionalism, we wouldn't have left this review. Hopefully this informs at least one other potential guest so they reconsider their options.
Don't be fooled like us. We stayed in the King Room with Whirlpool on June 24, 2025. We booked early in June, specifically choosing this hotel because the listing included breakfast (note that older reviews about this are no longer true). We were coming off a hectic travel schedule and wanted a place where we could just relax and not worry about tracking down meals or amenities. Upon arrival, we were told that breakfast was no longer provided. When we showed our booking details to the front desk manager, Ben, he simply shrugged, saying they didn't update their listing on the booking websites in time. No apology for the lack of communication, and no effort to make things right. The next morning, the hotel shut off water to all the rooms — again, without any warning. When we called the front desk, the staff casually said, “Oh yeah, we had a mini emergency and had to stop all water,” as if it was no big deal. No courtesy call, no workarounds offered like bottled water to manage getting ready in the morning. The most disappointing part isn't even the lack of breakfast or running water: it was the staff's indifference. At no point did anyone express concern or take responsibility. If staff had handled this with a little bit more professionalism, we wouldn't have left this review. Hopefully this informs at least one other potential guest so they reconsider their options.
10
Erica
8 Sept 2025
·
Stayed 1 night
The staff were incredible. Beds & showers amazing & room was super spacious. It will be our go-to hotel for our Orillia visits for now on!
The staff were incredible. Beds & showers amazing & room was super spacious. It will be our go-to hotel for our Orillia visits for now on!
10
Rachel
15 Jan 2025
·
Stayed 1 night
Really friendly staff, even helped me shovel out my car from the snow!
Really friendly staff, even helped me shovel out my car from the snow!
10
Jason
16 Jun 2025
·
Stayed 1 night
The staff Donna and Ben I interacted with were fantastic all around. The room was immaculate and so comfortable. Shower had amazing pressure. The outside of building is tired looking though and needs a refresh. Overall, very comfy and will stay again.
The staff Donna and Ben I interacted with were fantastic all around. The room was immaculate and so comfortable. Shower had amazing pressure. The outside of building is tired looking though and needs a refresh. Overall, very comfy and will stay again.
10
Megan
23 Nov 2025
·
Stayed 1 night
Front desk staff was super friendly and welcoming!
Front desk staff was super friendly and welcoming!
10
Sandra
29 Aug 2025
·
Stayed 1 night
First time staying at this property and it was great Ben at the front desk was absolutely amazing so professional, polite we were getting the shuttle to casino Rama and he made sure we got our bands he’s just great anyone at this property I came into contact was actually extremely nice and that’s a big change from some properties I’ve stayed at so way to go team and this even includes the chef he walked by me in from lobby and had a big smile and said hi and how are you today so these little things make a big difference
First time staying at this property and it was great Ben at the front desk was absolutely amazing so professional, polite we were getting the shuttle to casino Rama and he made sure we got our bands he’s just great anyone at this property I came into contact was actually extremely nice and that’s a big change from some properties I’ve stayed at so way to go team and this even includes the chef he walked by me in from lobby and had a big smile and said hi and how are you today so these little things make a big difference
4
Troy
28 Jan 2024
·
Stayed 1 night
Check in took over an hour. 1 staff member checking parties in. Horrible experience.
Check in took over an hour. 1 staff member checking parties in. Horrible experience.
10
Tracy
3 Dec 2023
·
The front desk staff was very friendly and helpful. The shuttle to and from the Casino was convenient and a good price. There was lots of variety at the included breakfast.
The front desk staff was very friendly and helpful. The shuttle to and from the Casino was convenient and a good price. There was lots of variety at the included breakfast.
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AI-generated summary based on recent guest reviews
Location
Convenient for Casino Rama and main roads, with walking and biking trails and waterfront nearby; a few note the exterior and surrounding area look worn.
Related guest reviews
8
Ronald
2 Jul 2023
·
Stayed 2 nights
Te Staff very friendly and helpful. Room very nice and beds very comfortable. The Restaurant was open for self serve breakfast but nothing else. Was a very nice room and would be a good restaurant. No doubt staffing an issue. The exterior of the property really needs some TLC. Looks very sketchy when arriving for expensive stay.
Te Staff very friendly and helpful. Room very nice and beds very comfortable. The Restaurant was open for self serve breakfast but nothing else. Was a very nice room and would be a good restaurant. No doubt staffing an issue. The exterior of the property really needs some TLC. Looks very sketchy when arriving for expensive stay.
10
karen
16 Dec 2023
·
Stayed 1 night
We stayed here when seeing a concert at casino Rama. The check in was fast, staff were friendly and helpful and the rooms were clean and large. They offer a shuttle bus for $10 per person to and from the casino which was so great. Even give a breakfast voucher, not too many places do anymore. Would stay again!
We stayed here when seeing a concert at casino Rama. The check in was fast, staff were friendly and helpful and the rooms were clean and large. They offer a shuttle bus for $10 per person to and from the casino which was so great. Even give a breakfast voucher, not too many places do anymore. Would stay again!
10
Donald
18 Feb 2024
·
Stayed 1 night
Nice walking trails just outside the door.
Nice walking trails just outside the door.
8
Emily
12 Jul 2023
·
Stayed 1 night
For the priced paid this was a decent night stay ,value comparable. The out side and surrounding establishments where a little weathered and dreary, which made the overall feel of staying there a little concerning but once in the staff was helpful and the area clean. Im aware this can be out of your control
For the priced paid this was a decent night stay ,value comparable. The out side and surrounding establishments where a little weathered and dreary, which made the overall feel of staying there a little concerning but once in the staff was helpful and the area clean. Im aware this can be out of your control
10
Natasha
16 May 2024
·
Stayed 1 night
The rooms are a bit dated and some things need to be updated and for the price it seemed a bit high. The room was clean and quiet, hotel staff friendly. The hotel being so close to the bike trail and the waterfront is a bonus
The rooms are a bit dated and some things need to be updated and for the price it seemed a bit high. The room was clean and quiet, hotel staff friendly. The hotel being so close to the bike trail and the waterfront is a bonus
10
Ray
14 Jul 2024
·
Stayed 1 night
The hotel which is easily accessible from Hwy 12 / Atherley Rd. is about 10 minutes from Casino Rama. The staff is very accommodating, polite and amiable. We enjoyed the complimentary breakfast and will use it again.
The hotel which is easily accessible from Hwy 12 / Atherley Rd. is about 10 minutes from Casino Rama. The staff is very accommodating, polite and amiable. We enjoyed the complimentary breakfast and will use it again.
10
Shaun
15 Apr 2025
·
Stayed 2 nights
Close to Casino Rama.
Close to Casino Rama.
8
Melanie
12 Aug 2025
·
Stayed 1 night
Loved the walking trail right outside the building and sight seeing stops along the trail.
Loved the walking trail right outside the building and sight seeing stops along the trail.
10
Alessandra
14 Jan 2025
·
Stayed 1 night
This was a very nice hotel, located near an nIce walk way that was accessible to walk along. Room was clean and staff were very helpful with check in and helping with tv issues. Room had a nice fireplace and jacuzzi in room. The area the hotel is located is quiet. Short drive to downtown stores and dining. Had a great experience and will definitely be back.
This was a very nice hotel, located near an nIce walk way that was accessible to walk along. Room was clean and staff were very helpful with check in and helping with tv issues. Room had a nice fireplace and jacuzzi in room. The area the hotel is located is quiet. Short drive to downtown stores and dining. Had a great experience and will definitely be back.
8
Christine
12 May 2025
·
Stayed 1 night
We booked this hotel as we were in town to see a concert at Casino Roma. The staff was fantastic and they had a shuttle that took us to and from the casino. Would definitely stay here again.
We booked this hotel as we were in town to see a concert at Casino Roma. The staff was fantastic and they had a shuttle that took us to and from the casino. Would definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
Many enjoyed the hot buffet breakfast and variety when available. Others report items not replenished or cold, limited options, and confusion about whether breakfast is included, with mixed experiences of the on-site restaurant.
Related guest reviews
2
DAVID
27 Jun 2025
·
Stayed 1 night
Don't be fooled like us. We stayed in the King Room with Whirlpool on June 24, 2025. We booked early in June, specifically choosing this hotel because the listing included breakfast (note that older reviews about this are no longer true). We were coming off a hectic travel schedule and wanted a place where we could just relax and not worry about tracking down meals or amenities. Upon arrival, we were told that breakfast was no longer provided. When we showed our booking details to the front desk manager, Ben, he simply shrugged, saying they didn't update their listing on the booking websites in time. No apology for the lack of communication, and no effort to make things right. The next morning, the hotel shut off water to all the rooms — again, without any warning. When we called the front desk, the staff casually said, “Oh yeah, we had a mini emergency and had to stop all water,” as if it was no big deal. No courtesy call, no workarounds offered like bottled water to manage getting ready in the morning. The most disappointing part isn't even the lack of breakfast or running water: it was the staff's indifference. At no point did anyone express concern or take responsibility. If staff had handled this with a little bit more professionalism, we wouldn't have left this review. Hopefully this informs at least one other potential guest so they reconsider their options.
Don't be fooled like us. We stayed in the King Room with Whirlpool on June 24, 2025. We booked early in June, specifically choosing this hotel because the listing included breakfast (note that older reviews about this are no longer true). We were coming off a hectic travel schedule and wanted a place where we could just relax and not worry about tracking down meals or amenities. Upon arrival, we were told that breakfast was no longer provided. When we showed our booking details to the front desk manager, Ben, he simply shrugged, saying they didn't update their listing on the booking websites in time. No apology for the lack of communication, and no effort to make things right. The next morning, the hotel shut off water to all the rooms — again, without any warning. When we called the front desk, the staff casually said, “Oh yeah, we had a mini emergency and had to stop all water,” as if it was no big deal. No courtesy call, no workarounds offered like bottled water to manage getting ready in the morning. The most disappointing part isn't even the lack of breakfast or running water: it was the staff's indifference. At no point did anyone express concern or take responsibility. If staff had handled this with a little bit more professionalism, we wouldn't have left this review. Hopefully this informs at least one other potential guest so they reconsider their options.
10
Wendy
7 Dec 2024
·
Stayed 1 night
Very spacious and clean room. Included breakfast was filling. Vegan options: apples, bananas, English muffins, bread, assorted cold and hot cereals, Silk almond milk (plain and chocolate), juices, coffee/tea, hash browns (didn't like the hash browns). Other options: sausage, egg, waffles, yogurt, muffins, bagels.
Very spacious and clean room. Included breakfast was filling. Vegan options: apples, bananas, English muffins, bread, assorted cold and hot cereals, Silk almond milk (plain and chocolate), juices, coffee/tea, hash browns (didn't like the hash browns). Other options: sausage, egg, waffles, yogurt, muffins, bagels.
10
Eric
28 Jan 2023
·
Stayed 2 nights
Their breakfast wich was included with the cost of the room. It wasn't just your typical complementary breakfast. It had scramble eggs, bacon, toast, home fries, waffles and all sorts fruits, desert, juices, ect. All very good.
Their breakfast wich was included with the cost of the room. It wasn't just your typical complementary breakfast. It had scramble eggs, bacon, toast, home fries, waffles and all sorts fruits, desert, juices, ect. All very good.
6
Tom
28 Jul 2024
·
Stayed 1 night
The hotel was full. We came in late and not enough parking. Breakfast served until 10:30 but by 10:00 they had run out almost everything and were not serving anymore. If you sold all your rooms, put more food on.
The hotel was full. We came in late and not enough parking. Breakfast served until 10:30 but by 10:00 they had run out almost everything and were not serving anymore. If you sold all your rooms, put more food on.
8
Wayne
4 Aug 2024
·
Stayed 1 night
Overall the hotel is nice and clean and everything is in good condition. The only complaint is that the breakfast was not kept filled up. Most hotels with breakfast included do a much better job of keeping the food filled and and stay on top of cleaning tables when people are done.
Overall the hotel is nice and clean and everything is in good condition. The only complaint is that the breakfast was not kept filled up. Most hotels with breakfast included do a much better job of keeping the food filled and and stay on top of cleaning tables when people are done.
8
Brian
2 Feb 2025
·
Property is showing age but good value and friendly staff. The breakfast is very good.
Property is showing age but good value and friendly staff. The breakfast is very good.
8
Betsy
1 Jan 2025
·
Stayed 1 night
Disappointed with breakfast. We got there around 9:30 am and there was no food left. The bacon and eggs containers were empty. When we asked the employee said “I could make some more but it’ll take about 5 minutes.” I said that I wouldn’t wait.
Disappointed with breakfast. We got there around 9:30 am and there was no food left. The bacon and eggs containers were empty. When we asked the employee said “I could make some more but it’ll take about 5 minutes.” I said that I wouldn’t wait.
6
Marilyn
5 Aug 2024
·
Stayed 1 night
Breakfast was included but many items were cold. When we mentioned this to server they rudely answered because people don't put lids down. There was no need to answer rudely and they can easily add a sign to ask guests to put lid down. Wifi didn't work. Room was clean and front desk staff were pleasant.
Breakfast was included but many items were cold. When we mentioned this to server they rudely answered because people don't put lids down. There was no need to answer rudely and they can easily add a sign to ask guests to put lid down. Wifi didn't work. Room was clean and front desk staff were pleasant.
10
Dianne
16 Aug 2025
·
Stayed 2 nights
The hotel was great, room was clean, a/c worked very well. But especially we loved Donna at the front desk. She added the specialness of the hotel. She gave us all sorts of suggestions and was friendly and wonderful! Also, we took her advice to try out the Portage restaurant on premises and LOVED it... try the appetizers, they were amazing!
The hotel was great, room was clean, a/c worked very well. But especially we loved Donna at the front desk. She added the specialness of the hotel. She gave us all sorts of suggestions and was friendly and wonderful! Also, we took her advice to try out the Portage restaurant on premises and LOVED it... try the appetizers, they were amazing!
10
Tracy
3 Dec 2023
·
The front desk staff was very friendly and helpful. The shuttle to and from the Casino was convenient and a good price. There was lots of variety at the included breakfast.
The front desk staff was very friendly and helpful. The shuttle to and from the Casino was convenient and a good price. There was lots of variety at the included breakfast.
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AI-generated summary based on recent guest reviews
10
Sikon
3 weeks ago
·
Stayed 2 nights
The room we're clean and well placed in town.
The room we're clean and well placed in town.
8
Katherine
1 Aug 2026
·
Stayed 1 night
The hotel itself was good...in and out. My issue is there were no USB ports anywhere in room and there was no clock in room. TV remote didn't work. The staff was excellent. The room was clean.
The hotel itself was good...in and out. My issue is there were no USB ports anywhere in room and there was no clock in room. TV remote didn't work. The staff was excellent. The room was clean.
10
Natasha
26 Jul 2026
·
Stayed 1 night
The staff at this property are amazing. Nice, helpful and seem to genuinely want to ensure that you have a nice stay!
The staff at this property are amazing. Nice, helpful and seem to genuinely want to ensure that you have a nice stay!
8
MARA
17 Jul 2026
·
Stayed 1 night
Stayed 1 night only and did not use any of the hotel's amenities. Nevertheless, we found the staff to be very friendly and helpful. We ate at the hotel restaurant Portage) and were very pleasantly surprised with both the quality and menu choices of appetizers, mains etc. as well as the friendly and attentive service.
Stayed 1 night only and did not use any of the hotel's amenities. Nevertheless, we found the staff to be very friendly and helpful. We ate at the hotel restaurant Portage) and were very pleasantly surprised with both the quality and menu choices of appetizers, mains etc. as well as the friendly and attentive service.
8
Tammy
12 Jul 2026
·
Stayed 1 night
Location was good for attending events to Rama
Location was good for attending events to Rama
FAQs about Best Western Plus Orillia Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately CAD 14 to 17 per person.
Does the hotel allow pets?
Yes, the hotel allows pets in specific rooms for a fee of CAD 20 per pet per night, with a pet deposit of CAD 100 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The hotel features wheelchair-accessible facilities, including a limited number of rooms, a wheelchair-accessible lounge, and an on-site restaurant. There are also elevators, step-free entrances, and well-lit paths to the entrance.
Where is the hotel located in relation to local attractions?
The hotel is located in Orillia, just steps from Tudhope Park and 5 minutes by foot from Lake Couchiching. It is 2.4 miles from Couchiching Beach Park and 2.7 miles from Orillia Community Centre Arena.
What are the hotel's policies for children?
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of CAD 10.00 per day, and advance request or confirmation is required for availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 213.55133735650634USD
- 2026-09-19: 199.8158453658142USD
- 2026-09-20: 92.05376591075134USD
- 2026-09-21: 98.46861334973144USD
- 2026-09-22: 108.79193939277648USD
- 2026-09-23: 108.79193939277648USD
- 2026-09-24: 86.92932436628723USD
- 2026-09-25: 125.53011287480163USD
- 2026-09-26: 140.99028323872375USD
- 2026-09-27: 95.86234738211058USD
- 2026-09-28: 101.0639052706604USD
- 2026-09-29: 103.64741674530029USD
- 2026-09-30: 97.0601838619995USD
- 2026-10-01: 112.07413476187133USD
- 2026-10-02: 211.16621771319578USD
- 2026-10-03: 178.13552923956297USD
- 2026-10-04: 86.69473220521544USD
- 2026-10-05: 89.68470413768004USD
- 2026-10-06: 99.09207418611145USD
- 2026-10-07: 98.06111859677124USD
- 2026-10-08: 93.08649207312011USD
- 2026-10-09: 133.09366777473448USD
- 2026-10-10: 135.1834085047302USD
- 2026-10-11: 90.05367577944946USD
- 2026-10-12: 86.92932436628723USD
- 2026-10-13: 100.17181695108032USD
- 2026-10-14: 101.0739151439209USD
- 2026-10-15: 89.68470413768004USD
- 2026-10-16: 161.1497384899292USD
- 2026-10-17: 147.1066927050476USD
- 2026-10-18: 84.3112691871643USD
- 2026-10-19: 94.07741693463134USD
- 2026-10-20: 100.09300892088318USD
- 2026-10-21: 100.06297930110168USD
- 2026-10-22: 94.07741693463134USD
- 2026-10-23: 152.4883055993042USD
- 2026-10-24: 131.9573718554077USD
- 2026-10-25: 98.06111859677124USD
- 2026-10-26: 90.05367577944946USD
- 2026-10-27: 95.27980256007385USD
- 2026-10-28: 105.21416351046753USD
- 2026-10-29: 99.09207418611145USD
- 2026-10-30: 137.0973891833954USD
- 2026-10-31: 137.0973891833954USD
- 2026-11-01: 96.66605605888367USD
- 2026-11-02: 88.05181507511901USD
- 2026-11-03: 88.05181507511901USD
- 2026-11-04: 91.08463136878967USD
- 2026-11-05: 91.08463136878967USD
- 2026-11-06: 133.1337072677765USD
- 2026-11-07: 111.623050604599USD
- 2026-11-08: 91.08463136878967USD
- 2026-11-09: 92.08556610356139USD
- 2026-11-10: 88.05181507511901USD
- 2026-11-11: 91.08463136878967USD
- 2026-11-12: 92.08556610356139USD
- 2026-11-13: 171.1590332463684USD
- 2026-11-14: 132.12276265974427USD
- 2026-11-15: 88.3633219803772USD
- 2026-11-16: 93.05646245333863USD
- 2026-11-17: 94.05739718811034USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately CAD 14 to 17 per person
- Pet deposit: CAD 100 per stay
- Pet fee: CAD 20 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: CAD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Golf course (nearby)
Windsurfing
General
Vending machines
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Smoke-Free Property
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchairs Available (on site)
Activities
Golf course (nearby)
Windsurfing
Kayaking
Fitness facilities
Newspapers in Lobby (free)
Hiking/Biking (nearby)
Mountain Bike (nearby)
Television in Common Areas
Services
Business centre
Elevator/Lift
Safe-deposit box
Laundry service
Express check-in/check-out
Business Center (24-hour)
24-Hour Front Desk
Computer Station
Conference Space
Fireplace in Lobby
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Internet
Free wi-fi