Name: Clarion Hotel
Address: 117 Elm Street, Sudbury, Canada, Sudbury, Ontario, CA
Price range: $70–$123 per night
Rating: 7.57

What guests think

At Clarion Hotel, travelers frequently praise the friendly, accommodating staff and central location, but many note downtown safety concerns, mixed room conditions (some renovated, others dated), inconsistent cleanliness, and recurring facilities issues such as cold pools and intermittent hot water.

Guests often like the attached restaurant/bar, citing good food and helpful staff, though hours can be limited and breakfast service slow. Parking is available and sometimes patrolled by security, yet several reviews advise extra caution around the lot and nearby encampments. Best for short, budget stays if you are comfortable with a gritty downtown environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar, pool and sauna are available. Many reviews report the pool is very cold or closed, sauna not working, intermittent hot water, some out-of-order machines/elevators, and security-monitored parking due to the area.

Related guest reviews

10

Norman

Nov 25, 2025

·

Stayed 3 nights

Our stay was pleasant. The beds were really comfortable. Our room was great. The only thing we didn't enjoy was the fact that the pool was chilly.. The shallow end was still to deep for our daughter who is just learning to swim. The sauna wasnt hot at all. i don't think it was on. I was looking forward to enjoying it.

2

DJ

Jul 27, 2025

·

Stayed 2 nights

Got stuck in the elevator for over 1hr with my 2 kids ,no one was answering the call button number inside the elevator, had to scream and press the alarm.... pool lights stoped working, car got damaged in parking lot over night... the beds are terrible it was like sleeping in a wheel barrel, terrible location lots of unwanted gest traveling thru parking lot to say it nicely ....

4

Tammy

Oct 26, 2025

·

Stayed 1 night

We booked this hotel for the pool we were extremely disappointed when we tried to go into the pool but it was like an ice plunge. The sauna was not working, and we did not have a microwave in our room.

10

Doug

Sep 7, 2025

·

Stayed 1 night

Room was modern and clean. The pool was freezing.

8

Jacob

Oct 26, 2025

·

Stayed 1 night

The hotel is good enough. The heater was out in the pool and no one told us and we had to find out when we went to the pool that it was freezing.

2

Jill

Dec 12, 2023

·

Stayed 1 night

Room 601 was very loud, sounded like a motor or a pump going off on the wall every couple of minutes which kept me up. The water pressure in the shower wasn’t even enough to get the shampoo out of my hair and there was a combination lock on the bathroom by the lobby. Plus the workout room tvs didn’t work.

4

Melissa

Oct 8, 2025

·

Stayed 4 nights

Literally no running water at one point. Stuck next to disruptive and intoxicated guests that woke us at 4am and continued for two nights. Lock your car.

2

Stephanie

Nov 23, 2025

·

Stayed 2 nights

Room was overall clean, but the hall way stunk. There was no hot water. After calling the front desk they said they did a reset on the hot water and to wait 5 minutes and try again. After waiting over an hour and it just to say warmed up so i could shower down quickly. Just wanted a nice shower after driving all day. Door didnt lock or have safety lock.

4

Marty

Aug 29, 2025

·

Stayed 1 night

Staff was friendly at check in, pool area had a large amount of hair in pool and all around pool deck, towel hamper was overflowing with used towels and water level was almost too low for the skimmer basket. There was a heaping pile of garbage bags on our room floor when we got off the elevator that had an odour. In a rough area of town with many drug users on the streets Around the hotel.

8

Roger

Aug 12, 2025

·

Stayed 2 nights

Only every other day room service and slow to replace a tv that didn't work. Seems like they just need to hire more staff. The hotel and pool are nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests found stains, odors (including smoke/marijuana), mold, and dirty hallways or pool areas, while others reported very clean rooms.

Related guest reviews

2

Phil

Nov 23, 2025

·

Stayed 3 nights

No hot water in the showers. The sink was clogged. Asked for extra sheets and they didn’t have any. Wouldn't restock the coffee or creamer and we were there for 3 nights. Mold in the showers. Every floor smelled like weed. Also right next to tent city and lots of homeless wandering around the parking lot

4

Scott

Sep 19, 2025

·

Stayed 1 night

We were traveling through the area and just needed somewhere to sleep for the night, so we stopped here. The young woman that checked us in was excellent! Other than that, the place was pretty rough. There was a big blood stain on the carpet in our room, theseat for the toilet was basically falling off, if you pulled the bathroom door completely shut, you needed somebody to push it from the outside to open it because the door was in need of adjustment, the hallways were really dirty, and the room had kind of a lounger/ couch that was filthy. We were nervous about putting our suitcase on it, let alone sit on it. No way! You also had to enter the hotel from the back and it was a little bit of a sketchy area, so that was a little bit strange too. If we came back to the area we would not stay there again. It wasn't horrible, but it wasn't real nice.

6

Chantal

Jun 2, 2025

·

Stayed 1 night

Would have been 4 stars if it was clean. The front staff was very friendly. The pool area was dated from the pictures but maintained well. The room however was extremely unclean- soiled food or fluid on skirt of bedding, walls stained, headboard had smeared boogers. Room wasnt vacuumed well, mirrors(except bathroom)and pictures were noticeably dirty. We questioned if we had new sheets as they were extremely wrinkled, but they werent stained so we hoped they were just a poor laundry maid. The hotel is noticeably making an effort to imrpove, however they need to train the cleaning staff- even the elevator the full 2 days had the same booger smear on the button panel. Better hygiene and we would stay again

4

Travis

Sep 6, 2025

·

Stayed 1 night

Found 3 old, large blood stains on the bed sheets. Luckily we had 2 beds. Air conditioner kept turning itself off after a few minutes. Piece of gum was stuck to the cieling. Had a shower and the bathtub doesnt drain, was standing in two inches of water the entire time. After coming inside, went to use the hand sanitizer and it was empty, looked at the front desk clerk and said its empty, she replied with "I know", but didn’t fill it. We went to the pool, the heater was broken and the pool was freezing. Had to wait over 30 mins for the sauna to heat up and when we finally got in there, there was a large bug crawling along the woodwork. It looked like a cockroach but we didnt stick around to find out. When we left the next day there was broken glass in the parking lot next to our car. In short, we will not be staying here again.

2

Hunter

Nov 28, 2025

·

Stayed 2 nights

Terrible hotel. The window in my room was smashed, the sheets were stained, and the entire hotel smells like marijuana

2

Elise

Nov 23, 2025

·

Stayed 2 nights

Room was not clean by any means I had crumbs and food in beds bathroom black mold and pick and orange mold, staff never picks up phone. When busy no help, lots of damaged walls and stuff around hotel not sure how they still have choice status

8

Jamie

Aug 17, 2023

·

Stayed 1 night

Nice place overall. Sheets had stains on them and crumbs everywhere but other than that it was an average evening

4

Rick

Jul 28, 2025

·

Stayed 2 nights

The room felt dirty. Air conditioning was too loud. The carpet had sticky stuff on the floor. Pillows were not very good. The safety certification on the elevator was expired and the elevator made concerning noises. Ice machine on third floor was broken. No room service sign for the door knob. In general the upkeep of the hotel felt neglected. The parking lot felt very unsafe. There were people loitering around that made us feel our vehicle was not safe. Made use feel uncomfortable.

2

Gloria

Aug 26, 2025

·

Stayed 1 night

The building is very dated and extremely dirty inside and out. The room smelled so bad we asked to be moved

2

Laura

Nov 29, 2025

·

Stayed 1 night

We stayed here because the pictures looked good. Unfortunately when we got into our room there was a hair clip on lamp shade and hair on toilet seat. Then my husband and 3 year old daughter went swimming and had no idea you had to take your room towels, so they froze on way back to room. Also there were no clean towels available and we were told that W could call down in morning. So we did and only received towels about 30 minutes before we had to check out. For the place, it was extremely disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from renovated and comfortable (especially on higher floors) to dated with small bathrooms and worn furniture. Some report noise from HVAC, elevators, trains or road, plus occasional broken fixtures or cracked windows.

Related guest reviews

10

Johanne

Feb 13, 2025

·

Stayed 1 night

I absolutely loved staying at this hotel! The room had been renovated, and wow, what a great job! Affordable, clean, new, what more can you want!

6

Shawn

Oct 27, 2025

·

Stayed 1 night

The building is old. Needs an update. Carpets are very worn. Darkly lit.

4

Yan

Nov 4, 2025

·

Stayed 1 night

Bed was old and saggy,

6

ROBERT

Oct 9, 2025

·

Stayed 2 nights

They lobby smelled so strong of air freshener it gave me a headache while waiting 5 minutes to check in. My room was next to the elevators, and any time the elevators were in use, there was a high pitched whine and vibration in my room. This woke me up early both mornings and kept me from getting back to sleep. The bathroom door didn't fit well and barely closed. Bathroom lacked ventilation. Windows were old and filled with condensation. Overall, Hotel was quite dated and needs a lot of updates and more thorough cleaning.

6

Cherie

May 6, 2023

·

Stayed 1 night

Staff and cleanliness was great. But our tub wouldn’t drain so you showered in a pool of water. We barely slept because of excessive beeping outside alongside the trains.

10

Jeffrey

Oct 10, 2024

·

Stayed 1 night

The 6th floor king rooms that we used were very clean, quiet, comfortable, spacious and in excellent condition. TV has good channel and quality. In room coffee was much better than kcup that are inost places. Nice bathrooms.

6

Paul

Nov 14, 2025

·

Stayed 1 night

The stay was OK but there was one big problem. The heater fan made so much noise that I couldn't sleep. Their maintenance person tried for almost an hour I would say to repair the unit but to no avail. He did agree that it was far too noisy. The unit should be replaced with a new one. As a result I requested a discount of at least $50 for my stay, and thinking higher. Hotel staff said I need to email Expedia, and get that approved by you so please respond to me via email. Thank you. Paul DeGregorio

8

Jodi Samantha

Oct 30, 2025

·

Stayed 1 night

The room was dated, but convenient for the night. Was told they had been doing renos in our room before. Our bed had VERY thin blankets with no extras. The hotel was quiet and convenient as we travelled through. But that was it.

6

Patrick

Jan 8, 2023

·

Stayed 1 night

Nice rooms but nozy by the road

8

Karen

Jun 9, 2025

·

Stayed 3 nights

We stayed 3 nights as a reference to future guests. We did not use the amenities. We did have to change rooms as the room was unsatisfactory. However the staff was very understanding, and very agreeable to our request. No hesitation to make things right. They made every effort to make us satisfied. Just a note to future guests, the rooms are more updated on the 5th and 6th floors.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating and quick to help with moves, upgrades or issues; a few reviews cite rudeness, slow responses, or unhelpful management.

Related guest reviews

10

Crys

Nov 21, 2025

·

Stayed 1 night

Young lady at the front desk was amazing, polite and very helpful. Room was extremely clean. Would highly recommend to family and friends. Keep up the good work!!!

10

Norma

Jun 24, 2025

·

Stayed 1 night

We experience an issue with our room keys but all staff worked with us to get it resolved quickly - right from the cleaning staff to the front desk. Very clean and very friendly staff with a good location made this a wonderful place to stay.

2

reinhold

Nov 11, 2025

·

Stayed 1 night

The after sales customer policy is anooying! I booked through expedia and made a cancellation a day before the travel date due to recent unfortunate massive snow storm in northern Ontario that led to closure of highways leading to the hotel location. Despite the valid (force majeur) request through expedia, the hotel manager did not approved the refund request. I will never do business with the hotel again.

10

Pamela

Nov 13, 2025

·

Stayed 1 night

The staff at the hotel and in the restaurant/bar are great. Friendly and helpful and fun. We stay here every time we are in Sudbury.

4

Kevin

Mar 23, 2025

·

Stayed 1 night

Room heater was so loud it had to be left off, froze all night. Night shift service representative Jason was terribly rude and miserable, seemed he didn’t want to be bothered by any questions or concerns

4

Peter

Nov 24, 2025

·

Stayed 1 night

Found the front staff on check in not very friendly, overwhelmed and I felt like I was bothering them.

4

Geraldine

Jul 29, 2024

·

Stayed 1 night

This was not the best experience for a hotel. The two gentlemen we dealt with at lobby desk were extremely unfriendly. The room was somewhat clean (carpets still showed signs of pet hair; no tub and shower stall showed signs of mold in corners). Could not charge phone using plugs beside bed as neither worked. According to website, the attached restaurant was to be open on Sunday but it was not which was extremely inconvenient as that was one reason we chose this hotel. Front desk staff should take the few steps to the sign advertising the restaurant and update hours. There is a security on site and two floors of hotel are used for hospital care and encampment in field not far from hotel. Spend the extra dollars to stay at a better hotel.

10

Tara

Jul 15, 2025

·

Stayed 3 nights

I arrived early to the hotel, and asked if I could check in early, as I needed to meet some friends for lunch, and even though at first it was not possible, the front desk clerk upgraded me to a different room, which was quiet and perfect.

10

Cathy

Aug 14, 2025

·

Stayed 1 night

Soft sheets, comfortable bed, good shower water pressure

8

Carolan

Feb 7, 2026

·

Stayed 3 nights

Our first night was not great. There was an issue with the heating unit which kept us awake. We notified the front desk the next morning and they were very helpful. As we were going out for the day, they moved us to a new, upgrade room. The hotel staff were courteous and friendly. The restaurant is on site, the food is good and pricing is reasonable. Overall - we'd stay again :)

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Downtown location is convenient for dining, venues and attractions, but many mention nearby encampments and a sketchy feel around the parking lot; security patrols are noted.

Related guest reviews

10

Mark De

Oct 21, 2025

·

Stayed 1 night

Nice clean building located in downtown with lots of spot easy to walk to.

6

Steve

Oct 9, 2025

·

Stayed 2 nights

The hotel itself was great, but the surrounding area is not the best being downtown to put it mildly. That was the only set back.

8

Pavel

Oct 13, 2025

·

Stayed 1 night

There are many reviews about safety but this is not accurate. The place is safe. Parking is safe. They let me park my bike near the entrance. The lady at the reception was very kind and accommodating. It is downtown. Nothing out of the ordinary.

4

Jason

Aug 2, 2025

·

Stayed 3 nights

With third floor smells like piss and there's a tent city in the back parking lot

6

Gordon

Jul 16, 2024

·

Stayed 2 nights

Hotel itself was clean and well priced, but is clearly a little older. Area of downtown Sudbury was very sketchy. Lots of homeless, drunks, and drug use. The hotel has security and that made things a little better. We were traveling with our young child, and had I known what the area was like I would have stayed elsewhere.

8

Lindsy

Oct 25, 2025

·

Stayed 1 night

Staff and property were fantastic, unfortunately our issue we faced was with the homeless community that had a tent city built within 100ft of the parking. Most homeless encampments are associated with a lot of theft due to the nature of what they do/don’t have access to. You have the addicts and homeless walking through the parking lot constantly. A fence and lift gate with someone doing “security” would be a great job creation.

8

Karen

Aug 17, 2025

·

Stayed 1 night

Downtown not a nice area. Run down area.

6

Marcus

Nov 3, 2025

·

Stayed 2 nights

The room was good, everything was cleaned and nice but the area that the hotel is in is extremely sketchy with homeless people in the back of the parking lot and in the building.

8

Karina

May 24, 2023

·

Stayed 1 night

This hotel has a very convenient location right in the downtown core. The parking lot was very easy to navigate and had lots of space. The only unfortunate thing having it right down town was the unsafe areas - lots of sketchy people around. Other than that, it was a great stay.

8

Lorne

Jan 13, 2023

·

Stayed 1 night

Nice hotel in a good downtown location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant/bar is praised for good food and value, but hours can be limited and breakfast service slow; breakfast is not typically included.

Related guest reviews

8

Troy

Aug 21, 2024

·

Stayed 1 night

Convenient location. Clean hotel. Great food in the restaurant. Overall service was good.

10

Mandy

May 10, 2025

·

Stayed 1 night

It was a quick stay after concert, but bed was comfortable and enjoyed the stay! Unfortunately the restaurant was closed that evening and not open in morning until 11:00 so we had to go find breakfast elsewhere.

8

Ginette

Aug 18, 2025

·

Stayed 2 nights

La cuisine du restaurant Hardrock42 situé dans l'hôtel est excellente. Les repas de pâtes sont dignes d'un restaurant typiquement italien. Délicieux

Translate

10

Stephanie

Nov 17, 2025

·

Stayed 1 night

Bar and restaurants within hotel was a great bonus

8

Helen

Sep 3, 2023

·

Stayed 1 night

Toilet seat needs replacing No on site restaurant on Sunday and Monday

6

Shyla

Jul 29, 2025

·

Stayed 1 night

Check-in was quick & easy. We got 2 rooms. One smelled like urine. The other had sticky carpets. In both, the bathroom doors would stick shut causing a lot of panic for the person inside. It was very difficult to open the bathroom doors without someone on the other side to help. Pool was cloudy. The restaurant took nearly 45-min to serve breakfast to our group of 7. The waitress was working hard, but there were no explanations or updates. I had to ask after 40-minutes if the breakfast was coming or not. Then the bill took another 15-min to arrive after the table had been cleared. Food was good, but I would not risk going back, especially when you’re on a set timeline.

8

Teresa

Jul 8, 2025

·

Stayed 1 night

Not a 5 star and could use some updates soon. The friendly and professional staff is what keeps this place thriving. Good for a 1 or 2 day stay. It helps that they had restaurant onsite and they provided wonderful meals!

8

Brenda

Apr 6, 2025

·

Stayed 1 night

It was a good experienxe the young man who came to help us with our tv was wonderful, he also helped us get ice cause the machine wasnt workong! My onlu complaint is the hallways and elevator was dirty.. we loved the restaurant also. Will.stay again!

10

PAT

Oct 7, 2025

·

Stayed 1 night

The hotel was very clean and was a pleasure to stay. The restaurant that is attached to the hotel was amazing. The service was friendly and the food was great. I will be back!

8

Carolan

Feb 7, 2026

·

Stayed 3 nights

Our first night was not great. There was an issue with the heating unit which kept us awake. We notified the front desk the next morning and they were very helpful. As we were going out for the day, they moved us to a new, upgrade room. The hotel staff were courteous and friendly. The restaurant is on site, the food is good and pricing is reasonable. Overall - we'd stay again :)

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$71
March	$77
April	$80
May	$103
June	$92
July	$82
August	$97
September	$91
October	$85
November	$91
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $113	3 $113
4 $76	5 $109	6 $114	7 $108	8 $100	9 $96	10 $106
11 $80	12 $84	13 $96	14 $97	15 $96	16 $97	17 $92
18 $71	19 $95	20 $99	21 $98	22 $79	23 $89	24 $95
25 $70	26 $100	27 $103	28 $102	29 $77	30 $85	31 $87

Clarion Hotel

Prices for Clarion Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Upper Floor)

Suite, 1 King Bed

Room, 1 King Bed (Upper Floor)

Standard Room, 1 Queen Bed

Room, 1 King Bed

Suite, 2 Queen Beds (Pet Friendly)

Room, 2 Double Beds (Upper Floor)

Standard Room, 1 King Bed (Pet Friendly)

Business Room, 2 Queen Beds (Upgrade)

Suite, 2 Double Beds (Pet Friendly)

Room, 2 Queen Beds (Pet Friendly)

Business Room, 1 Queen Bed (Upgrade)

Room, 2 Double Beds (Pet Friendly)

Business Room, 1 King Bed (Upgrade)

Guest reviews of Clarion Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Clarion Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $83
20 $78	21 $76	22 $76	23 $79	24 $97	25 $107	26 $123
27 $78	28 $90	29 $120	30 $114