Name: Holiday Inn Express Whitby Oshawa by IHG
Address: 180 Consumers Drive, Whitby, Canada, Whitby, Ontario, CA
Price range: $98–$377 per night
Rating: 8.68

What guests think

Holiday Inn Express Whitby Oshawa by IHG is praised for friendly, accommodating staff, clean modern rooms, and a convenient location near Highway 401, Whitby GO, and dining; many travelers found the included hot breakfast useful and well run.

Rooms are generally spacious and comfortable with modern touches, but some guests reported elevator, hallway, or highway noise, soft or worn mattresses, and loud HVAC. The seasonal outdoor pool and free parking are appreciated, though the single elevator can be slow or noisy and TVs are basic. A practical choice for travelers prioritizing clean comfort and easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free, ample parking and a seasonal outdoor pool are appreciated by many. Several guests mention the single elevator being slow or noisy and TVs lacking smart features or channel variety; a few wished for an indoor pool.

Related guest reviews

10

Stephanie

Aug 22, 2025

·

Stayed 2 nights

This property did not disappoint. Location was perfect. Close to 401, food options and entertainment. Hotel was clean and the outdoor pool was a huge bonus. Love that breakfast is included and hot food options are available. Will stay there again.

10

Steve

Oct 25, 2025

·

Stayed 4 nights

Really nice hotel with bars and restaurants around, big free parking lot and quiet

8

Ron

Feb 16, 2025

·

Stayed 2 nights

Had a room beside the elevators. Never again. Wayyy too loud

8

Claudeana

Feb 9, 2025

·

Stayed 2 nights

The property was nice and clean. It was situated in a very convenient location. The staff were very friendly. I only wish the facility had an indoor pool.

6

Sylvie

Aug 3, 2024

·

Stayed 1 night

Breakfast was very good ....beds were comfy ....but need more then one elevator cause it was extremely slow and we came in at 1:00 am and there was a bunch of people partying in the eating area ....and only one ice machine at the 1st floor ...had to go down the slow elevator from the 4th floor for ice ...

8

Patricia

Jul 7, 2025

·

Stayed 1 night

Remote for tv not working however was quickly replaced No channel selection very limited to watch

8

Kimberley

Mar 24, 2025

·

Stayed 2 nights

This hotel is conveniently located near the main highway 401. Hotel is clean. Staff were friendly. A washer and dryer for guests would have been nice along with indoor pool.

6

Kimberly s

Aug 5, 2023

·

Stayed 1 night

How does this hotel get such great reviews? Very misleading photos! I will say that the rooms were spacious, clean, with nice linen and good bedding (that’s really the most important thing), but the hotel itself is very tight and cramped and just feet off of a busy highway. Breakfast choices are good but hardly any seating or outside table options. The pool is much smaller than it appears in photos and swimmers will be practically gasping on exhaust fumes from the cars flying by just feet away. There is one elevator which, in the morning is commandeered by the housekeeping staff/manager, so be prepared to do stairs. The hotel is fine for an overnight, but if you are preparing for a pleasant vacation stay, keep looking.

10

Becki

Jul 8, 2025

·

Stayed 1 night

This was out second stay at thia location and we were eager to come back. Clean fresh smelling rooms, great outdoor pool, amazing breakfast and very nice staff.

10

Karin

Jul 23, 2025

·

Stayed 1 night

Check in was easy - loved that they had a little snack bar kind of place where you could buy snacks and drinks - room was clean - bed was comfy - only recommendation would be upgrading the tv so you could log in to streaming services OR the ability to cast to the tv form your own device, otherwise, everything was fantastic!

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Cleanliness

Reviews consistently highlight very clean rooms and common areas. A minority reported lapses such as unclean bathrooms, missed housekeeping, or leftover items.

Related guest reviews

10

Krisden

Nov 24, 2025

·

Stayed 1 night

Absolutely perfect. Front desk staff friendly. Room super clean. Breakfast staff and food excellent.

6

David

Sep 21, 2025

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Stayed 1 night

Staff were pleasant and helpfull. Location is convenient ar a reasonable price. The washroom in our room had not been cleaned properly.....i'll leave it at that.

4

Claude Olivier

Nov 17, 2025

·

Stayed 1 night

Bathroom could be more clean, and the neighbours were very loud, not a good sleep.

10

Lori

Oct 17, 2025

·

Stayed 2 nights

Very clean and rooms are well maintained

8

Vanessa

May 13, 2025

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Stayed 2 nights

It’s a nice property. I’ve stayed here previously. It’s quiet and the breakfast is good. The only complaint was that our room was never cleaned or made up while we were there. We left the property just after 10am and returned after 6pm and we were very disappointed to see a room that had not been cleaned. We had no towels, as the previous ones were left in a pile for easy cleanup. Our beds were unmade. After a long day, it’s nice to return to a clean hotel room. We all wanted to shower and just get into bed-this prolonged the night for us since we had to request new, clean towels etc.

10

Sylvie

Jan 12, 2026

·

Stayed 1 night

Everything was perfect. The room was spotless. The staff was polite and greeting us with a smile.

10

Greg

Sep 28, 2025

·

Stayed 1 night

The property was very well kept. The lobby, hallways and rooms were clean

10

Laurie

Mar 30, 2025

·

Stayed 1 night

The property is always clean, the rooms are spotless and the staff is helpful and friendly.

4

Christine

Aug 18, 2024

·

Stayed 1 night

Other than the friendly staff, this hotel fell short of expectations. Having stayed at Holiday Inn Express numerous times before at other locations before this stay, my expectations were high. We found leftover food in our fridge, hair in our shower and the hand towel that I unfortunately used to dry my face had something on it that I just couldn’t describe. I was looking forward to breakfast to help make up for the cleanliness, but with limited seating (we ate in our room instead) and a breakfast that fell short I left there feeling very dissapointed. Sadly I’ll be choosing a different location next time or maybe a different chain altogether.

6

Eleni

Aug 29, 2023

·

Stayed 1 night

Bathroom could have been cleaner . Grout on the floor looks really gross. Tiny hairs from previous occupant were on the shower walls etc Room was booked for 4 people but only put towels for 2. The linens were wrinkled and pillow case had a rip . Breakfast was great .

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Rooms

Rooms are generally spacious, modern, and comfortable with good layouts. Some guests noted noise from hallways, highway, or the elevator, plus soft or worn mattresses and loud HVAC.

Related guest reviews

10

Jenn

Jun 1, 2025

·

Stayed 1 night

Wonderful room size, comfortable & clean

8

Stephen

Nov 16, 2024

·

Stayed 1 night

HVAC system in the room was very loud

8

amanda

Sep 5, 2025

·

Stayed 1 night

Please was nice, very clean, friendly staff etc. however very hard to sleep with the highway right beside. Was up constantly from it.

10

Lilian

Sep 26, 2025

·

Stayed 2 nights

We booked this for convenience but the hotel exceeded our expectations, the room was spacious, clean and very nice with good amenities provided.

8

Denise

Jun 13, 2025

·

Stayed 2 nights

Check in was easy. Room was clean, spacious, and quiet. The breakfast offerings on both days were excellent and plentiful and the breakfast servers on both days were friendly and helpful. The only drawbacks here were: it was somewhat difficult to connect with someone on the phone when I called the front desk for information and I had to call back in to get an electronic copy of my invoice despite being told that one would be emailed to me. The bed, while initially comfy, turned out to have two “dips” in it as if people slept on the mattress in the same spot constantly. I had a king bed.

8

Carla

Nov 10, 2024

·

Stayed 2 nights

Mostly good stay. Rooms have lots of space, bed and pillows very comfortable. Room was clean and had a nice area with fridge and microwave. Had a bit of an issue with Heating/cooling system but they sorted it out right away after I called. I was right next to elevator and could hear every time it was in operation. Do not get a room on same side/next to elevator ! Otherwise great place

10

Duska

Oct 29, 2024

·

I cannot say enough positives. We had the king suite, and the room did not disappoint. It was spacious and clean. The rooms air conditioner cooled the rooms quickly and was relatively quiet. The bathroom had a walk in shower and housekeeping actually knocked on the door in the morning to offer us new towels. The staff were all super nice, allowing us to socialize in peace. The breakfast was amazing. They changed what they served each morning. There are restaurants right across the street and easy on/off highway access. I would be more than happy to return when the opportunity arises. 🤗

10

Peter van den

Jun 15, 2025

·

Stayed 1 night

Spacious room, great king bed.

6

Grant

Apr 10, 2025

·

Stayed 2 nights

Great stay, but horrible bed. Overall the room was clean, organized, looked very nice. However the bed was just too lumpy and worn in. They definitely need new matressses.

10

Stephanie

Mar 14, 2024

·

Stayed 1 night

Good location and not too loud even though near the highway. Very clean and spacious, comfortable rooms. I wish there was an indoor pool or a hot tub.

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Service

Service is widely praised as friendly, welcoming, and accommodating, with shout‑outs to front desk and breakfast staff who go the extra mile. A few guests reported slow or unhelpful responses or minor billing/communication issues.

Related guest reviews

10

Perry

Sep 4, 2025

·

Stayed 1 night

Was greeted by an extremely friendly bearded man who joked about being from the North. North Bay he said, not North Poll. Made the grandkids laugh with that comment. He is an asset to your establishment.

10

Patricia

Dec 26, 2024

·

Stayed 1 night

All staff were very friendly and accommodating. The man who looked after the breakfast was excellent. He was very friendly to all and made sure all the food items were filled quickly as required, and kept the dining area very clean.

4

ron

Jul 22, 2025

·

Stayed 2 nights

I was given a room on the second floor right next to the elevator. the elevator was extremely loud (abnormal sound). I could hear it in my room while I was trying to sleep. finally at 1 am I complained to the front desk. They said nothing could be done , I was not going to receive a discounted price since I book with Expedia. the following morning another employee admitted that there is an on going issue with the elevator and got me another room for my second night. good on the second staff member for being active. Shane on the first employee for lieing and ignoring my issue.

10

rizza

Jul 31, 2025

·

Stayed 1 night

Check in was very quick. Staff was very helpful and accomodating.

10

Jenise

Jul 4, 2025

·

Stayed 1 night

Sam who checked us in was fabulous. She was helpful, answered numerous questions, and was one of the most cheerful hotel workers I have ever dealt with. Such a wonderful welcome cannot be overestimated!

10

Gabriela

Nov 22, 2025

·

Stayed 1 night

I have to admit that, for a long time, I never experienced such high-end five-star service in a regular hotel. The level of cleanliness and the fantastic staff, who are happy and willing to help at any time, are incredible. Every staff member I interacted with was so excited to do extra work beyond their job responsibilities. The front desk, the person from the breakfast ( George was amazing and working so hard to make everyone happy, anticipated every need, and was cleaning continuously). I want to congratulate the management of this hotel. We went for a day at the SPA to celebrate our wedding anniversary, and we decided to spend the night in Whitby, and it was a great decision. No one at the hotel knew why we were there, but I noticed the level of service was excellent for each and every guest. Please let your team know that they are making a difference by doing what they are doing! Thank you!

8

Meghan

Jun 24, 2024

·

Stayed 2 nights

Excellent property! Close to restaurants and shopping. Only issue was that we were charged twice for our stay, overcharged by $480. The hotel stated they had no record of this but when I insisted that I was looking at the fees they realized their error and refunded promptly.

10

yukari

Nov 4, 2025

·

Stayed 1 night

Anything and everything was excellent. The overnight night person (Rob) was just great to us. He actually loves the overnight shift. He loves to talk to clients. He helped my partner when she cut her finger. He gave us 3 bandaids and 2 antiseptic packages. We will be back. Thank you!

10

Nishtha

Feb 17, 2025

·

Stayed 1 night

We were here for a night and reached the property early due to the snow storm. The staff was very accommodating and nice as they let us check in 4 hours earlier from 3pm check in time. A special shout out to the gentleman at the front desk as he was very kind and accommodating. The room was cozy, nice with some nice amenities. This location was convenient too as we were visiting thermea spa nearby. The only downside of this hotel (not the staff’s fault) was that there were too many kids making noise on our floor in the lobby at night. Other than that, pleasant stay! :)

10

Gregg

Sep 9, 2025

·

Stayed 1 night

Great service and friendly staff.

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AI-generated summary based on recent guest reviews

Location

Very convenient off Highway 401 and near Whitby GO, with many restaurants and shops within walking distance. Some guests reported highway noise in certain rooms, while others found the area quiet and safe.

Related guest reviews

8

Christin

Oct 24, 2025

·

Stayed 1 night

The staff were very polite and attentive. The breakfast was especially diverse with lots of healthy options! Location is conveniently right by the highway. Plenty of parking!

8

amanda

Sep 5, 2025

·

Stayed 1 night

Please was nice, very clean, friendly staff etc. however very hard to sleep with the highway right beside. Was up constantly from it.

8

Tom

Sep 10, 2025

·

Stayed 1 night

Good location

10

Jeanelle

Oct 4, 2023

·

Stayed 1 night

A very comfortable room. Great breakfast and walking distance to the GO trains.

10

Mary-Ann

Jun 20, 2025

·

Stayed 1 night

Great location. Lots of dining options closeby.

10

Donald

Sep 2, 2024

·

Stayed 1 night

Convient access to and from hwy 401. Plenty of dining options. Clean and comfortable rooms. Very quiet.

10

Garfield

Sep 9, 2023

·

Stayed 1 night

Good location with lots of food choices nearby. Clean and safe with good breakfast. A little over priced.

10

Lillibeth

Sep 12, 2025

·

Stayed 2 nights

Hotel has great service, a decent breakfast and close proximity to GO station for trips into Toronto

10

Deborah

Jul 16, 2025

·

Stayed 1 night

Great location off of 401 and Whitby GO station.

10

Patricia A

Sep 10, 2024

·

Stayed 1 night

This hotel is located right off 401, very easy access and plenty of food options across the street or a short drive into Whitby. The staff was available and very friendly. Free breakfast is a great plus when heading out on the road. Clean facility and comfortable beds.

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Dining

The free hot breakfast is frequently praised for variety and attentive, friendly staff. However, some guests encountered overcooked or cold items, disposable utensils, limited seating, or occasional shortages.

Related guest reviews

8

Bing

Oct 22, 2025

·

Stayed 1 night

Friendly staff, clean hotel, good variety of hot breakfast but sausages were way over cooked.

6

Michael

Apr 26, 2025

·

Stayed 3 nights

Everything was great, except for the breakfast. Everything was single uae and thr amount of garbage created for one person was excessive. Need to consider cutlery and plates that can be reused.

10

Patricia

Dec 26, 2024

·

Stayed 1 night

All staff were very friendly and accommodating. The man who looked after the breakfast was excellent. He was very friendly to all and made sure all the food items were filled quickly as required, and kept the dining area very clean.

10

Krisden

Nov 24, 2025

·

Stayed 1 night

Absolutely perfect. Front desk staff friendly. Room super clean. Breakfast staff and food excellent.

6

Robert

Oct 12, 2025

·

Stayed 1 night

Not worth the money. Too expensive for a bedroom and bath. Breakfast was not very good.

8

Aaron

Sep 6, 2025

·

Stayed 1 night

Close to transit to get downtown TO. Rooms were clean. They accommodated 6 rooms being on the same floor and also accommodated early check in for everyone. The breakfast was amazing. Would stay again.

10

Wanda

Oct 21, 2024

·

Stayed 1 night

Breakfast was not great .....processed foods. Bagels mouldy

10

Ashley k

Aug 11, 2025

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Stayed 1 night

Everything was immaculate our room was so clean and that bed…..amazing!!! The staff were all super nice and helpful. My only complaint is the lack of space in the breakfast area to sit and eat and no food left at 800. I can’t comment on the pool because we didn’t use it.

8

Patricia

Feb 9, 2025

·

Stayed 1 night

Everything was great - except for the included breakfast. Eggs and sausages were not good at all, pancakes from machine undercooked. Previous stay did have good tasting breakfast)

10

Kimberley

Jul 31, 2025

·

Stayed 3 nights

Clean hotel. Easy check in. Great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$125
March	$128
April	$120
May	$133
June	$158
July	$158
August	$196
September	$158
October	$146
November	$144
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $152	2 $159	3 $159
4 $113	5 $146	6	7 $195	8	9 $299	10
11 $104	12 $117	13 $123	14 $126	15 $227	16	17 $246
18 $98	19 $117	20 $128	21 $152	22 $281	23 $317	24 $377
25 $110	26 $122	27 $144	28 $128	29 $159	30 $121	31 $119

Holiday Inn Express Whitby Oshawa by IHG

Prices for Holiday Inn Express Whitby Oshawa by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed (Living Area)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Jetted Tub (Living Area)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Express Whitby Oshawa by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Whitby Oshawa by IHG

Considering this hotel for your Whitby trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $303
20 $101	21 $178	22	23 $127	24 $125	25 $168	26 $198
27 $113	28 $139	29 $136	30 $143