SureStay Plus Hotel by Best Western Durham Medical Center - Image 1

SureStay Plus Hotel by Best Western Durham Medical Center - Room

SureStay Plus Hotel by Best Western Durham Medical Center

Name: SureStay Plus Hotel by Best Western Durham Medical Center
Address: 3710 Hillsborough Rd, Durham, North Carolina, United States of America, Durham, North Carolina, United States of America
Rating: 6.53

"Smooth check-in/check-out process"

"The internet was fairly priced"

"Clean rooms"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities

Show all

Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

‌

Guest reviews

6.5

Pleasant

Based on 1,000 verified reviews

Who stays here?

Business

20%

Couple

23%

Family

35%

Group

4%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

At SureStay Plus Hotel by Best Western Durham Medical Center, reviewers describe a budget, older property with generally friendly staff but recurring cleanliness complaints such as pests and smoke smells, uneven maintenance, and a worn environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Eddie

4 days ago

·

Stayed 2 nights

Pictures of the rooms online are nothing like the actual rooms at this hotel locations. The actual rooms are smaller with older furniture with outdated bathroom and fixtures.

4

Mildred

2 weeks ago

·

Stayed 1 night

We had to wait at check-in for several minutes for the front staff to come back up to our room and let us in because our keys didn’t work. In the morning we couldn’t get into the fitness room till after the time that we needed to be leaving. The hours of the amenities was not clear on their advertisement.

2

Thaddeus

4 weeks ago

·

Stayed 3 nights

Not wat i expected

8

Michele

5 weeks ago

·

Stayed 2 nights

It was a nice room, but could use a good cleaning up and maybe a fresh coat of paint. I was concerned with a small uphill to the bathroom. Also, I noticed a bug

6

Kaushik

20 Apr 2026

·

Stayed 1 night

Average hotel. Old furniture

3710 Hillsborough Rd, Durham, North Carolina, United States of America

Location

When you stay at SureStay Plus Hotel by Best Western Durham Medical Center in Durham, you'll be in the historical district, a 4-minute drive from Duke University Hospital and 6 minutes from Duke University. This hotel is 10.4 mi (16.8 km) from University of North Carolina and 10.6 mi (17 km) from Research Triangle Park.

Bennett Place(1.5 Miles)

North Carolina Civil War Trail(1.6 Miles)

Rhine Research Center Museum(1.8 Miles)

Durham VA Medical Center(2 Miles)

Duke University Hospital(2.1 Miles)

Common Ground Theatre(2.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information

SureStay Plus Hotel by Best Western Durham Medical Center

Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Product

Company

Contact

Social

SureStay Plus Hotel by Best Western Durham Medical Center.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

SureStay Plus Hotel by Best Western Durham Medical Center