Name: Best Western Inn & Suites of Macon
Address: 4681 Chambers Road, Georgia, United States of America, Bibb County, US
Price range: US$68–US$75 per night
Rating: 7.48

What guests think

At Best Western Inn & Suites of Macon, reviews highlight staff and convenient freeway access, but also report inconsistent cleanliness, with some spotless stays and others citing roaches or bedbugs, and mixed facilities, especially the indoor pool and hot tub.

Rooms are older motel style with exterior doors; many are spacious and comfortable, but interstate noise, door gaps, musty odors, and occasional maintenance issues are mentioned. Breakfast feedback ranges from plentiful and tasty to limited, cold, or unavailable. Expect a budget stop off the highway with variable quality across stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are frequently noted, with some guests enjoying them while many report closures, cold water, or broken jets; the fitness center also has nonworking equipment. Parking is easy, and there is no elevator for upper floors.

Related guest reviews

8

james

18 Apr 2024

·

Stayed 1 night

Nice pool and hot tub in separate building.

4

John P

22 Sept 2025

·

Stayed 2 nights

Room was old and dated. Pool and hot tub did not work. Beds uncomfortable.

6

Timothy

4 Jun 2025

·

Stayed 1 night

This place was good for an inexpensive hotel. Beautiful pool and hot tub area but very disappointed the hot tub was just warm. Breakfast was nicely done but the coffee was ice cold and it seemed the staff did not know how to correct this.

8

Debra

13 Jul 2025

·

Stayed 3 nights

Had everything we needed including fridge microwave and coffee maker. Nice indoor pool and hot tub. Breakfast left a lot to be desired but Waffle House and Cracker Barrel very close by.

8

Bonnie

5 Jan 2025

·

Stayed 1 night

We were r the 2nd floor and there is no elevator. Very inconvenient for two elderly people with knee and back issues. Very noisey area. Room was fine but not sure id stsy again

4

Kenneth

23 Sept 2025

·

Stayed 2 nights

I specifically booked this particular property because their site advertised a pool AND hot tub. My kids wanted to swim and I would enjoy the hot tub. When I got there, neither was in service. Needless to say, I will definitely be adding the cancelation option to my purchase. Or pay upon arrival.

10

Yadira

2 Mar 2025

·

Stayed 1 night

Easy parking

10

Matthew

29 Jun 2025

·

Stayed 1 night

Amazing pool and hot tub. So nice we stayed there on way back as well!!

4

Christine

26 Jul 2022

·

Stayed 1 night

The elliptical machine in the fitness center did not work at all - I wanted to use it because I have a disability. I selected a place with a fitness center specifically. The pool was cold. The ladder in the pool was broken. The hot tub was cold and the jets only came from the bottom. Useless for tired muscles.

6

Mary

27 Apr 2025

·

Stayed 3 nights

Our room was clean but musty smelling. Bed was comfortable. Fresh towels delivered each day. Pool was not heated and the “hot tub” was luke warm the first day and cold the second day. The free breakfast was quite good. Staff was very friendly and responsive.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: numerous reviews praise very clean rooms, while others report roaches, bedbugs, insects, odors, and stained or worn furnishings. A few mention housekeeping or maintenance oversights.

Related guest reviews

10

Kathleen

7 Nov 2025

·

Stayed 1 night

Super clean room. Easy check in. Great staff. Rich was super polite and helpful. Would most definitely stay again.

10

William

25 Nov 2025

·

Stayed 5 nights

The cleanliness of the rooms and the staff and the breakfast and the security were all good

2

Alexander

27 Dec 2025

·

Stayed 1 night

Stayed in a pet friendly room- don’t appreciate paying a $15 cleaning fee if there is no cleaning done from the previous guests- pet fur all over bed covers and sheets. ROACHES in hotel bathroom and ROACHES crawling around the BREAKFAST buffet. We stopped here for one night while traveling Christmas Day. DON’T COME HERE- you will leave with bad memories and roaches!!

4

Cedric

10 Feb 2025

·

Stayed 3 nights

I had to be switched to two different rooms because of bedbugs and stained sheets and there was also a roach in the last room bathroom

2

Adam

22 Feb 2025

·

Stayed 1 night

There was left over pizza in the bed, it looked like poorly cleaned up puke in the shower and there were bugs in the bathroom.

2

Kevin

14 Apr 2024

·

Stayed 1 night

Room was not very clean and I saw roaches. It smelled bad needed to be air out.

10

Everlene

29 Oct 2025

·

Stayed 1 night

Checking in and out was fast. The room was clean especially the bathroom which I enjoyed. There was plenty of towels. There was a large variety of food choices for breakfast. Everything was great.

2

Akhil

21 Jul 2024

·

Stayed 3 nights

Lot of bedbugs and fleas in our room. Had room for 3 nights but housekeeping was never done even once. Manager asked be to just cancel reservation if bed bugs are present. Breakfast staff was rude too. Overall a terrible experience

4

Colleen

18 Dec 2025

·

Stayed 4 nights

Cockroaches at breakfast and in room

6

Andre

8 Aug 2025

·

Stayed 1 night

Hotel has some bug issues.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older, motel style with exterior entrances; several are spacious with comfortable beds, but decor feels dated and traffic noise or door gaps can be an issue. Some note musty smells and minor maintenance problems like weak water pressure or finicky HVAC.

Related guest reviews

8

Duane

6 Mar 2025

·

Stayed 1 night

This property was obviously older, but it has been redone. It was in very good condition, inside and out.

6

Anna

24 Apr 2023

·

The room was clean but dated. Staff was nice. I didn't exactly feel safe at this hotel. There were people yelling outside our room. Not sure if it was other guests or homeless ones yelling as I didn't open the door to find out. If you have trouble sleeping I would not recommend this place as you could really hear all the traffic from the highway very loudly. Breakfast was fine but nothing special.

8

Jessica

29 Sept 2025

·

Stayed 2 nights

Rooms were large and spacious. Fairly clean rooms. Shower curtain had a bit of a sour smell, like left wet for too long. Bathroom could have been a little cleaner but all together pretty stratified with out stay. Close to anything you could need and interstate.

6

Gordon

17 Apr 2025

·

Stayed 1 night

Door had a slight gap around it, so you could see a sliver of light constantly coming through. Also because of this there was more noise. Luckily we were very tired driving all day coming from Michigan. Eggs were crusty, waffle maker was broken, and there were teenage girls blaring rap music and wouldnt turn it down or off. Very unpleasant!

6

Patrick

7 Mar 2025

·

Stayed 1 night

The property is in need of a makeover, I would not have stayed if I had known the condition

8

William

15 Apr 2025

·

Stayed 1 night

Exterior doors you see daylight through them made rooms noisy that close the to the interstate

4

Lara

23 Dec 2022

·

Stayed 19,348 nights

We stopped midway to Florida for a good night’s rest. We found it difficult to get the room temperature comfortable for sleeping. The sheets are poor quality, a little rough and the blanket and sheets together have very little weight. Thankfully I had a quilt in the car to throw on top for comfort. The towels are also poor quality. They seem to be using the cheapest linens possible. We also could not access the Wi-Fi. We didn’t bother checking out the breakfast, or coffee since we couldn’t imagine much quality or effort would have been expended there either.

6

Atulkumar b

6 Sept 2024

·

Stayed 1 night

Hotel just off I475. There are a few restaurants around. Lots of parking. The room was spacious and had a sitting area. All the rooms have an outside entrance. The breakfast was OK....we might have been the first ones there, so not everything was ready, but a decent selection. Good hours for breakfast.

6

Alton

20 Mar 2025

·

Stayed 1 night

Limited tv channels Older best western not upgraded Door opens to outside

6

Mary

27 Apr 2025

·

Stayed 3 nights

Our room was clean but musty smelling. Bed was comfortable. Fresh towels delivered each day. Pool was not heated and the “hot tub” was luke warm the first day and cold the second day. The free breakfast was quite good. Staff was very friendly and responsive.

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AI-generated summary based on recent guest reviews

Service

Many guests describe friendly, efficient staff and smooth check in. However, there are recurring complaints about rude breakfast attendants, reservation or overbooking problems, and occasional unhelpful responses.

Related guest reviews

2

James

18 Apr 2025

·

Stayed 1 night

Front desk was a hassel

6

Jacqueline

6 Sept 2024

·

Stayed 1 night

There was a very rude employee at the breakfast area, I had to go grabbed coffee from the store.

10

Bessie

21 Sept 2025

·

Stayed 1 night

Front desk and staff were friendly and welcoming. We stayed with our dog, and slept great. Definitely would recommend.

2

Erik

16 Oct 2024

·

Stayed 3 nights

My family (five kids and a dog) had to evacuate away from Florida due to Hurricane Milton. We made a reservation on October 5th for three nights from Oct. 7th - 10th, and paid. On the 7th, we were on the road for eight hours. When we arrived at around 1:30am, we were told that they did not have a room available for us. The lady at the front desk (refused to give us her name) lied saying we canceled the room. When we showed her that our reservation was still intact, she shrugged it off. Not only so, when we were on the road, we made several phone calls to ensure that everything was in order, but no one picked up the phone (this was between 8:30pm - 10:00pm). When I contacted hotels.com, we were informed that the hotel overbooked our reservation. We got our refund, but we had to search for another hotel at 2am. We ended up driving to Atlanta. We called for the manager the following day, and did not receive an apology of any sort. Front desk didn't care, management didn't care. Although many people left positive reviews, I would not recommend this hotel during evacuation.

10

Martha

24 Dec 2025

·

Stayed 1 night

Staff was friendly

10

Kathleen

7 Nov 2025

·

Stayed 1 night

Super clean room. Easy check in. Great staff. Rich was super polite and helpful. Would most definitely stay again.

2

Monica

25 Jul 2025

·

Stayed 1 night

I arrived around 9:30 pm and was told there was no room available to me. I had booked a pet room and they told me “they decided today to put those rooms out to do renovations.” They did not offer to compensate me, put me at another hotel, nor did they contact me prior to this. I definitely do not recommend.

6

Samuel

24 Feb 2025

·

Stayed 1 night

I’m pretty sure the front desk guy was high. For some reason, my Hotels.com reservation was not coming through and the gentleman at the front desk was not very helpful. I asked for a first floor room and he gave us a second floor room without even explaining it or talking it over with me. Everything else was very clean and nice. We enjoyed the hot tub and pool.

10

Everlene

29 Oct 2025

·

Stayed 1 night

Checking in and out was fast. The room was clean especially the bathroom which I enjoyed. There was plenty of towels. There was a large variety of food choices for breakfast. Everything was great.

10

tree

16 Mar 2024

·

Stayed 1 night

Enjoyed our stay at the end of a long week of traveling. Only blemish on the experience was the staffer monitoring breakfast supplies this morning. Her method of communicating included yelling and barking orders to thos of us in the eating area. She had a scowl on her face the whole time and did not appear to be happy to be there.

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AI-generated summary based on recent guest reviews

Location

Convenient just off I 75/I 475 and near restaurants and Mercer University, but several guests felt the area was sketchy and highway noise is common.

Related guest reviews

8

Paul

15 Jun 2024

·

Stayed 1 night

It was an ok stay for traveling down the highway. Was within several miles of a lot of restaurants.

8

Ricky

15 May 2025

·

Stayed 1 night

Right off the interstate, so it’s convenient.

8

Don

24 Jan 2023

·

Stayed 1 night

Hotel provides good service appropriate for a short stay. Good bed, hot shower, adequate breakfast, friendly staff. Being adjacent to I75 there is a steady level of noise we were near the front so if we stayed again i would ask for a rrom farther back from the road.

8

Linda

26 Feb 2023

·

Stayed 1 night

Room was very clean. Easy on/off the interstate Dining options within a short distance Not sure we had a smoke-free room. Seemed to harbor a hint of cigarette odor. Seemed to be a reasonably safe area

10

Lynna

12 May 2024

·

Stayed 1 night

Close to Mercer University.

10

Guy

22 Mar 2024

·

Stayed 1 night

Looks like it has been updated recently. Everything was good. Only thing bad was noise from interstate. Mostly rhe trucks.

6

Todd

29 Dec 2023

·

Stayed 1 night

Breakfast area was too small - very crowded. Not a very safe area. Someone had their truck stolen from parking lot.

10

David

27 May 2023

·

Stayed 1 night

Not sure how safe location is, lots of homeless people about. I’m concerned about vehicle break in while parked overnight. Lots of places to eat in the area & quick access to freeways.

6

Peggy

14 Dec 2024

·

Stayed 1 night

Neighborhood appeared a bit sketchy.

6

Atulkumar b

6 Sept 2024

·

Stayed 1 night

Hotel just off I475. There are a few restaurants around. Lots of parking. The room was spacious and had a sitting area. All the rooms have an outside entrance. The breakfast was OK....we might have been the first ones there, so not everything was ready, but a decent selection. Good hours for breakfast.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent: some report a hot, plentiful buffet, while others find items cold, missing, or temporarily unavailable, with occasional service issues. Coffee and juice problems are mentioned in multiple reviews.

Related guest reviews

2

David

13 Apr 2025

·

Stayed 1 night

Very bad There was a lady who looked sloppy and she was eating her meal with her kid Computer down We paid for a king room and we got a double queen room instead TV did not work Breakfast was not good- limited- eggs were dry- no decaf coffee

10

Jennifer

4 Apr 2023

·

Stayed 1 night

It was very easy to get to right off 475, the room was clean and fresh smelling ! The breakfast was hot and delicious. Great coffee !

6

Timothy

4 Jun 2025

·

Stayed 1 night

This place was good for an inexpensive hotel. Beautiful pool and hot tub area but very disappointed the hot tub was just warm. Breakfast was nicely done but the coffee was ice cold and it seemed the staff did not know how to correct this.

8

Meghan

28 Jul 2024

·

Stayed 1 night

For a budget hotel was impressed. Clean room, comfortable beds, nice indoor pool and hot tub and good fresh breakfast.

4

marcia

29 Nov 2024

·

Stayed 1 night

This place was ok, but not great. The first room smelled like pot, 2nd room we received was clean however the beds were hard and uncomfortable, the breakfast was terrible- cold sausages and eggs, they had cereal out but no milk,how hard would it be to go get milk? Or at the very least put the cereal away. Front desk staff was very pleasant and accommodating with changing rooms so that was a plus, however I would not stay here again.

4

Jeremy

21 Jul 2022

·

Stayed 1 night

We were travelling from Florida to Canada and just needed places to stay and places that included breakfast were key to our trip. This place said it included breakfast but when we got there they did not include a hot breakfast and said it was "grab and go." This did not sit right with us as the options were extremely limited so much so that we had to get breakfast at McDonalds after seeing the "grab and go" breakfast.

10

Mark

21 Dec 2024

·

Stayed 1 night

The staff were very friendly. The room was clean and the beds were comfortable. The breakfast was awesome. Will definitely stay here again.

10

Everlene

29 Oct 2025

·

Stayed 1 night

Checking in and out was fast. The room was clean especially the bathroom which I enjoyed. There was plenty of towels. There was a large variety of food choices for breakfast. Everything was great.

4

Anthony

30 Dec 2023

·

Stayed 1 night

Checking in was good. Room was alright the air conditioning and heater wouldn’t turn of so you had to unplug it. Hot tube by the pool jets didn’t work. Breakfast was a disaster we went down around 8:15am and the kids wanted waffles but there was no mix and we asked the lady if she could get more and she said no. So no waffles no oranges juice no apple juice out off coffee.

4

Ernest

16 Mar 2023

·

Stayed 1 night

When we went for breakfast, there was NO coffee, NO eggs, NO breakfast meat, NO busicuts or toast!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$71
February	US$75
March	US$76
April	US$72
May	US$68
June	US$69
July	US$70
August	US$71
September	US$69
October	US$80
November	US$75
December	US$71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $72	3 $68
4 $68	5 $68	6 $68	7 $68	8 $68	9 $69	10 $68
11 $68	12 $68	13 $68	14 $68	15 $68	16 $68	17 $68
18 $69	19 $69	20 $69	21 $69	22 $69	23 $69	24 $69
25 $69	26 $69	27 $69	28 $69	29 $73	30 $75	31 $75

Best Western Inn & Suites of Macon

Prices for Best Western Inn & Suites of Macon

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Suite, 2 Queen Beds, Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Accessible (No Pets)

Suite, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub, No Pets)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (No Pets)

Suite, 1 King Bed, Microwave (No Pets)

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Inn & Suites of Macon

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Inn & Suites of Macon

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $71
20 $71	21 $72	22 $71	23 $71	24 $71	25 $72	26 $72
27 $70	28 $71	29 $72	30 $71