Regency Inn & Suites

The room was aged but clean. The pool and ice machine were broken.

lobby dirty, room no a/c, poor internet service, workers were dress improper , unprofessional, swimming super dirty not accessible.

Shabby, pool unavailable, two or three washers broken. Ice machine broken. Vending machine only has drinks and only accepts cash. Room floor seemed dirty. Toilet needed multiple tries to flush.

No pool

The front desk staff had a bad, unprofessional attitude (ex: threw my ID down and initially gave us the wrong wifi password). The pool was inoperable. Then, he gave us a room that was in the back and I had my children with me.

if you looking for a place to spend the night then its an ok place to stay but if you wake up and like to have at least a cup of coffee then look somewhere else because there is absolutely nothing here whatsoever not even water in the wending machines they all empty and rusty

The property was ok for the price. Staff member was nice but front desk wasn't always manned. Unfortunately the pool was out of order, which was a shame as that was one of the reasons we booked there. Overall our stay was ok and did the job, but nothing stand out.

Pool was not open despite being in-season. One of my rooms had bed bugs and roaches. Went to alert front desk and no one would be in until 9:30 am. No one from the hotel reached out to me as of yet. I do not recommend staying.

Rooms are worn out. Sheets and blankets were laundered but show signs of old stains. Furniture mismatched but useable. Pool dirty. No Kleenex or coffee in room. No coffee in lobby. Lobby is secured by locked foyer. I’m assuming due to crime. Of course all of this unknown when we booked. Trying to do this trip on a budget. You get what you pay for.

Kimberly was very professional & funny as was her co worker ( i dont remember her name) coffee was fresh & really good as was the muffins. Has 1 washer/ dryer Nxt 2 a $$ general which helps & is on main strip which also helps Highly recommend this place

Property really needs a lot of cleaning. Carpets are filthy and stained, had to wear shoes all time. Beds don’t get clean linen after check outs, found pubic hair and stains,had to get them replaced, don’t care about property being old but has to be clean. Front desk guys were great, they came out to help and solve the problem.

The room is infected with roaches that were even in the fridge and microwave. The TV never stayed on for longer than thirty minutes before it had to be unplugged and the reset they told me to do stopped working.....I stopped trying to get it to work.....

Too many bugs my family member had a very bad bug bite and I had to take her to hospital as soon as it started itching too much though I gave here some ointment for cooling and pain relief

ABSOLUTELY DISGUSTING!!! Roaches literally everywhere

Room dirty, and saw a cockroach. You get what you pay for.

We had no heat,there was a gap in the door and cold air came through and you could see outside and the room was filthy.We had to sleep in our clothes and coats on top of the bed because the sheets were dirty!We had to stay because it was 3:30am when we arrived!

The property was very dirty and unsafe feeling, the lobby had a safe room like they frequently get robbed, there are bright lights in the parking lot to prevent car theft but i still felt like my car might get stolen over night, the room itself was ok but the mattresses were stained and disgusting

Pool was not open despite being in-season. One of my rooms had bed bugs and roaches. Went to alert front desk and no one would be in until 9:30 am. No one from the hotel reached out to me as of yet. I do not recommend staying.

Floors were disgusting. Haven’t been cleaned in years. Room had foul odor. Roaches. Vagrants hanging outside the property.

It’s nasty with bugs crawling around

The room is infected with roaches that were even in the fridge and microwave. The TV never stayed on for longer than thirty minutes before it had to be unplugged and the reset they told me to do stopped working.....I stopped trying to get it to work.....

Absolutely filthy.Roaches,non working toilet, rusty ice machine.Never stayed ,Left on the first night and travelocity refused to refund my money.I will continue to try to get a refund but I will no longer be using travelocity.Staff at the hotel swore that I would receive a refund but ducked travelocity every time they called. Imagine you need approval from the horrible hotel you booked through travelocity to receive a refund.

Most of the electrical outlets in the room did not work. (3 actually did) There was no remote for the tv. When we asked for one the front desk clerk had to bring it to us, stayed to turn the tv on. Eventually he did leave the remote.

Rooms were good for the price. Very spacious with lots of restaurants around. I have no complaints.

We had no heat,there was a gap in the door and cold air came through and you could see outside and the room was filthy.We had to sleep in our clothes and coats on top of the bed because the sheets were dirty!We had to stay because it was 3:30am when we arrived!

lobby dirty, room no a/c, poor internet service, workers were dress improper , unprofessional, swimming super dirty not accessible.

No WiFi, no tv, was supposed to come back in an hour or two, never did. AC didn’t work, moved us to another room. Left hotel when my wife realized there was a tick in the bed my infant daughter was sleeping on. Unacceptable that was the last straw

I guess I got what I paid for. It was cheap. The bed was ok, the room was super hot when i got there and with only the little wall unit it took a long time to cool it down. the shower was pretty poor. The outlets were either broken or super finicky. For what i paid it was ok.

The front desk staff had a bad, unprofessional attitude (ex: threw my ID down and initially gave us the wrong wifi password). The pool was inoperable. Then, he gave us a room that was in the back and I had my children with me.

I reported the a/c not cold within an hour aftrr my arrival. Room was very warm...86 degrees inside! After 2 hrs i called and asked for a fsn to help circulation. No go. I called again and told once the sun goes down it would be cooler. I had tooooo much stuff and a pet to relocate. Upon departure i asked to have them reduce my charge. They assured me thry would check with Expedia!

Room was clean and quiet. The bed was comfortable. There was no one in office both times I went there. Took lots of time to get there first time. Did not come second time.

Absolutely filthy.Roaches,non working toilet, rusty ice machine.Never stayed ,Left on the first night and travelocity refused to refund my money.I will continue to try to get a refund but I will no longer be using travelocity.Staff at the hotel swore that I would receive a refund but ducked travelocity every time they called. Imagine you need approval from the horrible hotel you booked through travelocity to receive a refund.

Ac did not work, roaches, toilet flooded, found used q tip near the bed, found a sock that did not belong to anyone in my family next to the bed. Notified front desk clerk who said he will do his best to accommodate us. He did not. It smelled like smoke strongly and his solution was to spray the room with air fresher. we got to the room at 1am, I contact hotel.com and spent 2 and half hours discussing the issues I occurred. I ask for a refund and the front desk clerk refused unless I check out immediately. I am traveling with 8 people and we were only planning on staying til 7am. This was the most unprofessional, and the poor attitude of the front desk clerk. Will never use hotel.com again or stay at the hotel.

Friendly and accomdating staff, room was clean and cleaning service was efficient and cleaned the room well. Lots of places to dine around the motel. Location is convenient, right off f the macon by pass.

Check in was horrible. Then the AC sounded like it would explode. The ice machine was out of order. It was in a very bad area.

The front desk staff had a bad, unprofessional attitude (ex: threw my ID down and initially gave us the wrong wifi password). The pool was inoperable. Then, he gave us a room that was in the back and I had my children with me.

The property was ok for the price. Staff member was nice but front desk wasn't always manned. Unfortunately the pool was out of order, which was a shame as that was one of the reasons we booked there. Overall our stay was ok and did the job, but nothing stand out.

Good room. Staff helped met get my laundrydone

I reported the a/c not cold within an hour aftrr my arrival. Room was very warm...86 degrees inside! After 2 hrs i called and asked for a fsn to help circulation. No go. I called again and told once the sun goes down it would be cooler. I had tooooo much stuff and a pet to relocate. Upon departure i asked to have them reduce my charge. They assured me thry would check with Expedia!

Kimberly was very professional & funny as was her co worker ( i dont remember her name) coffee was fresh & really good as was the muffins. Has 1 washer/ dryer Nxt 2 a $$ general which helps & is on main strip which also helps Highly recommend this place

Friendly and accomdating staff, room was clean and cleaning service was efficient and cleaned the room well. Lots of places to dine around the motel. Location is convenient, right off f the macon by pass.

Convenient to shops and restaurants.

Check in was horrible. Then the AC sounded like it would explode. The ice machine was out of order. It was in a very bad area.

Budget hotel near expressway that was clean just old.

Nice neighbourhood, staff was very friendly but place is not very clean

A good value. The room was clean. Freshly painted with no paint smell. Larger than normal refrigerator, small but adequate microwave. No coffee maker in the room or coffee in the lobby (The one time we didn't travel with a coffee maker). There's a Walmart very close by if you want a cheap coffee maker. Many close by places to eat. We will most likely stay here again in the future. No reason not too.

Affordable, quiet and clean

The property was very dirty and unsafe feeling, the lobby had a safe room like they frequently get robbed, there are bright lights in the parking lot to prevent car theft but i still felt like my car might get stolen over night, the room itself was ok but the mattresses were stained and disgusting

Easy interstate highway.

I felt really safe here as a solo female traveler. There were security cameras everywhere around the property, and it was a beautiful view overlooking the pool when I woke up.

The bed was bouncy and the blanket had holes in it. There wasn’t a hair dryer and no ice! The carpet had stains all over it. When I went to check out, no one was around. I will not be staying here again. There wasn’t any breakfast either.

A good value. The room was clean. Freshly painted with no paint smell. Larger than normal refrigerator, small but adequate microwave. No coffee maker in the room or coffee in the lobby (The one time we didn't travel with a coffee maker). There's a Walmart very close by if you want a cheap coffee maker. Many close by places to eat. We will most likely stay here again in the future. No reason not too.

Shabby, pool unavailable, two or three washers broken. Ice machine broken. Vending machine only has drinks and only accepts cash. Room floor seemed dirty. Toilet needed multiple tries to flush.

There are 2 managers; a chubby guy and a skinny one named Sunjay (however you spell it) but he is the more rude host. He purchases drugs from a tenant that stays on the back side upstairs. His car is full of cigarettes and bottles. His customer service is poor. He\'s easily angered. He speaks rudely to woman and men. DO NOT get placed on the backside of this hotel- they don\'t give blankets, there\'s bugs, the drug dealers are on that side & that is also the "smoking" side. I requested a non smoking room from the manager Sunjay and was placed on the smoking side. 20 minutes after checking in is when I saw the dealer and manager exchange. Anyways, the pool is good, however, there\'s a lot of dead bugs floating most days & they don\'t clean it often enough. There\'s a flag pole tied to the pool gate However the flag pole isn\'t secure enough because it moves although being tied down. They don\'t serve breakfast. Housekeeping half cleans the rooms. One of them pretends to not speak English. There is black mold in some of the bathrooms. The tubs aren\'t cleaned well enough. The pull-out sofa beds don\'t come with fitted sheets you\'d have to ask for them; you may or may not have trouble with that. Depending on the housekeeper. They also don\'t give you a comforter or blanket for the pull out couches (which are right in from of the ac) Some of the hotel room doors don\'t have peep holes there just holes going through the door, or they\'re filled with tissue. Dead bugs behind tvs & nightstands.

if you looking for a place to spend the night then its an ok place to stay but if you wake up and like to have at least a cup of coffee then look somewhere else because there is absolutely nothing here whatsoever not even water in the wending machines they all empty and rusty

Rooms are worn out. Sheets and blankets were laundered but show signs of old stains. Furniture mismatched but useable. Pool dirty. No Kleenex or coffee in room. No coffee in lobby. Lobby is secured by locked foyer. I’m assuming due to crime. Of course all of this unknown when we booked. Trying to do this trip on a budget. You get what you pay for.

Kimberly was very professional & funny as was her co worker ( i dont remember her name) coffee was fresh & really good as was the muffins. Has 1 washer/ dryer Nxt 2 a $$ general which helps & is on main strip which also helps Highly recommend this place

Extreme Roach infestation.. Breakfast advertised but NOT included

Clean no frills. Could use coffee pot in room.