Name: Holiday Inn Melbourne-Viera Conference Ctr by IHG
Address: 8298 North Wickham Road, Melbourne, Florida, United States of America, Melbourne, Florida, US
Price range: US$69–US$160 per night
Rating: 7.73

What guests think

At Holiday Inn Melbourne-Viera Conference Ctr by IHG, guests consistently praise the friendly, accommodating staff and convenient location near I-95 and area attractions, but many report dated facilities, inconsistent maintenance, and humidity-related odors that affect comfort.

Common complaints include damp carpets, visible wear in bathrooms and fixtures, and occasional pests, while others note their rooms were comfortable and quiet. Public areas and amenities draw mixed feedback, with reports of warm hallways or elevators, sporadic pool closures or towel shortages, and intermittent equipment issues; on-site dining is available, though breakfast is often not included and service quality varies. Expect a convenient base with warm service, but variable room conditions and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show wear: guests report warm or unconditioned hallways and elevators, an occasional broken elevator, sporadic pool closures or missing towels, broken ice machines, potholes in the lot, and outdated laundry.

Related guest reviews

6

Brian

19 Jan 2025

·

Stayed 2 nights

Shower didn’t drain very well, air conditioner fan was constantly running even when compressor wasn’t, so room was humid. Hallways were humid. The room and hotel seemed pretty worn out and in need of some updates, but the staff were friendly. Considering the condition of the property and room as well as the location, it was overpriced.

10

Frank

8 Jun 2023

·

Stayed 2 nights

Staff was awesome - friendly, courteous, and helpful. Night clerk Cortez was a standout. The only negative was the property itself. It is old and dated. Parking lot was marked by potholes. Convenient to many dining option.

2

Michael

27 Jun 2025

·

Stayed 2 nights

Hotel is outdated with no AC in certain areas.

8

Pamela

25 Aug 2025

·

Stayed 2 nights

Staff is great. One elevator didn't work Grass needed cutting

6

Susan

16 Jun 2025

·

Stayed 2 nights

Air conditioning didn’t work in the hallway or elevator. Pool was closed and no reason was given. Ice machine on the 5th floor didn’t work. We asked to go outside by the pool to play a board game. The lady at the front desk said yes. 1/2 hr later we were forced to leave. The only thing positive was the restaurant food was pretty good and the waitress was very nice and helpful.

6

Bonnie

31 Jul 2023

·

Stayed 7 nights

We stayed here for a baseball tournament. The pool area was a mess. The pool itself was very dirty. The lining had holes in it. When you walk on the bottom of the pool it was like stepping in holes. The air conditioning was horrible. It was either too hot or too cold. The room was extremely damp. The sheets were wet our clothes in our suitcases for very damp. We left here and went to another hotel. It was so much cleaner the AC worked and housekeeping came in everyday. Definitely will not be back.

2

Scott

16 Jun 2025

·

Stayed 4 nights

We booked 2 rooms for 4 nights — 4 adults and 3 kids (all age 13) — specifically because this hotel had a nice pool. Unfortunately, the pool was shut down for 3 out of the 4 nights due to an incident. With so many kids and families staying that weekend, this was a big letdown — especially since we chose this hotel over one that offered free breakfast. The front desk staff, particularly Kimberly, was rude and unprofessional from the moment we arrived. She was short and dismissive, even in front of my family, which felt completely unnecessary. Overall, the stay was disappointing. Between the poor customer service and lack of access to the one amenity we booked for, I wouldn't recommend this property to others — especially those traveling with kids.

4

kaleigh

23 Sept 2025

·

Stayed 2 nights

Subpar stay. The staff was friendly. However the tv didn’t work beyond certain channels. There were not any clean towels at the pool deck in the four times we visited on our 3 day stay. The phone did not work to call down to front desk. And the a/c unit was wacky. Didn’t go in to the 60°s; 59° straight to 70°, and touching it must’ve kicked the heat on or shut it off. Resulting in a sweaty, restless night. The air didn’t cold again until the next morning, despite turning it back down that same night. Friendly staff, and very clean hotel though.

10

Rashad

23 Oct 2024

·

Stayed 2 nights

Outside of having a Chick-Fil-A drive thru on the same entrance to the hotel can be frustrating when both are trying to enter and leave the hotel and the other cars are waiting to go thru the drive thru. Also, please update washing machines and dryers they are outdated. Can’t get change from the front desk have to go to the gas station to get coins and that’s if they have enough to or willing to make change. Other than that food was good at the hotel.

8

Dale

4 Aug 2023

·

Stayed 4 nights

Good sized pool. Excellent air conditioning in rooms and lobby and lounge areas. Limited dinner menu but the food was fine. Very friendly staff.

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Cleanliness

Cleanliness is inconsistent: several guests report damp carpets, musty or moldy odors, pests, and poorly cleaned rooms, while others describe clean accommodations.

Related guest reviews

6

Cortney

27 Dec 2024

·

Stayed 2 nights

The carpets were my only issue during our stay. The floors were so wet/slimy that you couldn’t walk around in your room without shoes on and then you’d slide when walking into the tiled bathroom.

4

Erin

9 Nov 2025

·

Stayed 1 night

They charged us more than the price we had booked/reserved for… The room was humid, moldy, and had sugar ants in the bathroom. At one point during the stay a piece of the bathroom light fell off the ceiling. Very disappointed and would recommend avoiding this hotel!

4

Sarah

1 Mar 2025

·

Stayed 2 nights

The room was in bad shape. Chunks missing from the bottom of the tub, cracked wall in the shower, floor was not clean, ants everywhere which of course we didnt notice until the 2nd day because we checked in late at night due to travel. AC in the room wasn't cold at all, the hallway on 2nd floor was also very warm. Pool floor was missing large chunks too! This hotel needs some major renovation.

2

Varun

1 Sept 2025

·

Stayed 3 nights

Dirty room

6

Robert

17 Feb 2025

·

Stayed 4 nights

Overall, the hotel needs a renovation immediately. Interior of the elevators was more like a old Motel 6. No conditioned air in the hallways. I stayed in room 523 and the carpet was so dirty that the bottom of my socks were black after walking around for no more than 10 minutes. Housekeeping was very poor and had to go to the front desk to request my bedding be changed because there was dirt and grime in and on the sheets when I pulled the bedspread back. Also, I had to constantly go to the front desk for towels and wash clothes. On a positive note, each of the fronl desk staff I encountered was very nice and helpful. Additionally, the location was excellent.

2

Tristan

4 Jun 2023

·

Stayed 2 nights

This place was disgusting and staff had no clue what they were doing. The bartender was drunk, the room was covered in dirt and hair, the a/c didn’t work, the pool chairs all had rips and couldn’t be used. The poor waitress for breakfast was running around like crazy and was clearly overworked. When asked for a refund for our remaining day, they charged us extra and said no one could fix it until next week. Will NEVER go back to a holiday Inn based on this experience. We canceled our remaining days and scrambled to find a clean, safe place to stay

4

Ashley

19 Oct 2024

·

Stayed 2 nights

We had a 2 night stay over this past weekend (17th & 18th) for a small vacation. We paid close to $300 for a King room. Problem #1: When we got to our room the toilet wouldn’t flush properly. No big deal but by the time the maintenance people came at 8am the next morning we managed to get it to work. Problem #2: There was mold on the curtains in the room. *pictures below* I mentioned this to the front desk staff so they were aware and I was offered a breakfast voucher and maintenance request. They also offered to switch our room but by this time it was already later in the afternoon and we were checking out very early the following morning. So I just let it go because they were supposed to come and fix it. I took a photo after the maintenance request was supposedly completed and it was the exact same; nothing was done. This is the last photo posted. Problem #3: Our comforter was torn up and the floor had nasty stains all over it. *Pictures Below* They stated they had no extra comforters. I understand stains on the floor but this one spread across the floor. The food was good and the staff were friendly, but the upkeep of the rooms was not up to par and it was kind of disappointing.

4

Laura

9 Dec 2023

·

Stayed 1 night

First room on First floor had mold Second room the toilet didn't flush and we had to use a plunger each time using toilet. I did ask to see a third room and it had mold as well. We stayed in the room with the non flushing toilet. All 3 woke up congested. This room doesn't smell like mold however I am guessing its the entire hotel that has mold.It is just more noticeable on the first floor.

2

Cassidy

14 Sept 2025

·

Stayed 1 night

The hotel should shut down and fix their issues. Hallways are all hot. Room had black colored mold growing on the head board wall seam, and growing out from the seam a foot onto the ceiling. Our entire team left the hotel but not without a major argument. I would call the hotel needing to be condemned. Hotels.com could not refund my money unless the hotel allowed us to cancel, even though our entire team left. I was not up for that fight at 10pm after playing ball all day. The receptionist knew things were less than ideal, and she gave me three keys to try different rooms/floors! The fifth floor was the worst. Third floor was no better, smelled of mold. We landed on the fourth floor. But the rooms are to old, carpet was disgusting. Please get this hotel fixed before taking peoples money!

6

Kendessa

29 Dec 2024

·

Stayed 2 nights

The staff was knowledgeable and friendly but the room smelled musty and the carpet was filthy.

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Rooms

Rooms are dated with temperamental or loud in-wall AC units, limited TV channels, and in-room microwaves not guaranteed; some guests also noted noise from adjacent rooms or the interstate. Others found the beds comfortable and room size adequate.

Related guest reviews

10

steven

9 Jun 2024

·

Stayed 1 night

Very friendly front desk staff. Got there a little early and front desk got us a room promptly. Rooms were clean and good size. Had refrigerator in room and a microwave on every floor. Hotel was convenient to stores and restaurants. 20 minutes from cruise port. Definitely would stay there again

8

Charles

28 Aug 2025

·

Stayed 1 night

This is a very serviceable hotel with a great location and a great staff. Rooms are comfortable, the AC is cold (really important in FLA) and you're just across the highway from several dozen places to eat in Viera.

8

Emily

15 Nov 2024

·

Stayed 1 night

Great location! Ac needs to be updated to central. Still have old units that were very loud and hard to get the temp right. Bathrooms need to be redone. Looked a little dingy. Could be cleaner too.

6

Bonnie

11 Aug 2025

·

Stayed 1 night

Noise from adjacent room until 1:00 AM

4

Robin

17 Dec 2023

·

Stayed 1 night

The AC unit was SO LOUD that we finally turned the AC up at night just to be able to sleep. The alarm clock was set by someone to go off at like 1 am in the morning, couldn’t figure out how to turn it off socket kept ringing every 5 minutes. Finally had to wake up turn on a light to figure out to unplug it. Check in - we waited about 5 minutes until someone finally came out to wait on us, he was so quick and quiet while checking us in (I was not impressed) then while trying to turn the tv on, a worker just walked into our room. Of course she apologized but at least we were able to show her the tv wasn’t working. The only plus about this hotel was the bed was comfortable.

6

Cassandra

1 Jan 2023

·

Stayed 5 nights

Rooms had painted very sloppy, paint on the floor and trim. Bed had brackets hanging g from it. Rooms were super tiny. No microwave in room

6

Jody

27 Oct 2025

·

Stayed 1 night

The room needs a microwave.

4

David

24 Jan 2025

·

Stayed 3 nights

Load interstate noise

6

Mitchell

28 Mar 2025

·

Stayed 1 night

The location is great. But the rooms really need some updating. My room door I had to pull close to get it to lock. TV only has 16 channels. Shower has very poor pressure. The rooms need some deep cleaning. Michelle in the dining room is the sweetest.

4

Cinthya

24 Jun 2024

·

Stayed 4 nights

When we got to the room there was a musty smell....No microwave in the rooms....only 1 microwave on the third floor for a 5-story hotel...there is no breakfast because you have to pay for it..... I definitely wouldn't stay again

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Service

Service is often friendly and accommodating, with quick assistance and flexible checkouts noted. However, some guests encountered slow or unprofessional check-ins and occasional unresponsive or absent front-desk staff.

Related guest reviews

10

Daniel

15 Jul 2025

·

Stayed 1 night

Very quiet, comfortable, and clean. Breakfast was also pretty good but burnt toast and you have to pay for the breakfast. Since I checked-in so late, they gave me late checkout. Very friendly staff. Overall, an excellent place to stay.

6

Mark

4 May 2024

·

Stayed 1 night

Check in was very, very slow. The desk clerk did not seem to know how to navigate the system. Her key machine didn't work either. Breakfast service was poor, it was 10 minutes between bring my food and my wife's food.

10

Kathleen

10 Oct 2023

·

Stayed 3 nights

The staff is wonderful. They go above and beyond the definition of excellent customer service. Very personable and ensure your stay is as comfortable as possible. I will definitely stay there again!

10

Lorina

18 Nov 2023

·

Stayed 1 night

The staff was exceptional!

2

Scott

16 Jun 2025

·

Stayed 4 nights

We booked 2 rooms for 4 nights — 4 adults and 3 kids (all age 13) — specifically because this hotel had a nice pool. Unfortunately, the pool was shut down for 3 out of the 4 nights due to an incident. With so many kids and families staying that weekend, this was a big letdown — especially since we chose this hotel over one that offered free breakfast. The front desk staff, particularly Kimberly, was rude and unprofessional from the moment we arrived. She was short and dismissive, even in front of my family, which felt completely unnecessary. Overall, the stay was disappointing. Between the poor customer service and lack of access to the one amenity we booked for, I wouldn't recommend this property to others — especially those traveling with kids.

6

Peggy

4 Jul 2023

·

Stayed 3 nights

No linens for the hideaway bed, and front desk was out of blankets. Only given fitted sheet and pillowcases, had to use flat sheet from our bed as blanket since we hadn’t brought one with us. The shower curtain was ripped and falling off curtain rod. The shower drained horribly slow, and you had to hold the handle on the toilet the entire time for it to flush properly. Finally on our second night, they found a blanket for us. The front desk staff was friendly, although absent quite a bit. Waited around to pay for two bottles of water for 10 minutes, only to leave the money and a note on the desk for them to find when they returned. Had to pay a $100 non refundable pet fee that wasn’t mentioned at the time the reservation was made. Overall, I wouldn’t stay here again. Price was good, but too much was disappointing.

10

Carol

9 Aug 2025

·

Stayed 1 night

We had a 1 night stay. The Service representative was very helpful each time I approached her. Rachel is her name.

8

Penni

21 Nov 2025

·

Stayed 1 night

Staff was very attentive and professional

10

Untwan

30 Jul 2025

·

Stayed 1 night

Nice clean hotel in decent area convenient to I-95. Quick and smooth check in with good staff. Will stay again!

6

Cynthia

17 Mar 2023

·

Stayed 1 night

At 3am the battery in the smoke detector started beeping. Went to call the desk only to find the phone in the room did not work. Had to use my cell phone to call & front desk clerk was indifferent. Took 2 trips for him to get a battery that worked. There were only 2 towels and toiletries for 1 person. Not a great experience at this hotel. Will not stay here again !

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Location

Convenient to I-95, restaurants, shops, and Space Coast attractions, and handy for events and ballfields. Also used as a practical base for cruises and day trips.

Related guest reviews

8

Charles

28 Aug 2025

·

Stayed 1 night

This is a very serviceable hotel with a great location and a great staff. Rooms are comfortable, the AC is cold (really important in FLA) and you're just across the highway from several dozen places to eat in Viera.

10

Roger

4 Sept 2023

·

Stayed 1 night

It was refreshing to stay at a hotel and enjoy the quietness. We enjoy our stay is right next to i95 that makes it convenient to go anywhere you want. Great staff will definitely come back

10

Meribeth

8 Aug 2025

·

Stayed 4 nights

Easily accessible to interstate and event venue an easy drive away. Staff was very pleasant and helpful answering questions about local shops. The room was comfortable.

10

Alex

21 Mar 2024

·

Stayed 1 night

Check in was easy. Facility was clean and easy to find. Location was great with ample opportunities for meals outside of the hotel within walking and short drives. Will definitely stay again.

8

Douglas

10 Sept 2023

·

Stayed 3 nights

Good location

8

Harold

7 Feb 2024

·

Stayed 1 night

We needed a place to stay for one time, close enough to Cape Canaveral so we didn't have to drive forever. This fit the bill perfectly. Easy to find, quick check-in, room was warm and comfortable. And the bonus, was the hotel was close to food that I could eat!

10

Untwan

30 Jul 2025

·

Stayed 1 night

Nice clean hotel in decent area convenient to I-95. Quick and smooth check in with good staff. Will stay again!

10

Carolyn

8 Mar 2024

·

Stayed 2 nights

Close to baseball fields.

10

Kevin

5 Aug 2025

·

Stayed 2 nights

Great location for a starting point. NASA close, Cocoa Beach and Pier close. Friendly staff and very nice room.

10

Tom

14 Apr 2025

·

Stayed 3 nights

We were very pleased with our stay. We were visiting family and was convenient to their home. Shopping was near by which helped. Didnt have to hunt for stores..

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Dining

On-site dining is mixed: many say breakfast or meals were good, but breakfast is frequently not included in the rate and service can be slow or understaffed; a bar issue was reported.

Related guest reviews

10

Susan

28 Nov 2023

·

Stayed 1 night

Difficult to rate the property as I was in and out in no time. Staff were friendly, clean room, nice breakfast.

10

Daniel

15 Jul 2025

·

Stayed 1 night

Very quiet, comfortable, and clean. Breakfast was also pretty good but burnt toast and you have to pay for the breakfast. Since I checked-in so late, they gave me late checkout. Very friendly staff. Overall, an excellent place to stay.

6

Mark

4 May 2024

·

Stayed 1 night

Check in was very, very slow. The desk clerk did not seem to know how to navigate the system. Her key machine didn't work either. Breakfast service was poor, it was 10 minutes between bring my food and my wife's food.

10

Zhining

26 Apr 2024

·

Stayed 3 nights

Breakfast is excellent. We stayed three nights but only got one day changing towels.

8

Melissa

23 Jun 2024

·

Stayed 1 night

Jasmine at the grille and the young lady who served us breakfast (I'm so embarrassed that I can't remember her name because she was so sweet) were both awesome!

6

Susan

16 Jun 2025

·

Stayed 2 nights

Air conditioning didn’t work in the hallway or elevator. Pool was closed and no reason was given. Ice machine on the 5th floor didn’t work. We asked to go outside by the pool to play a board game. The lady at the front desk said yes. 1/2 hr later we were forced to leave. The only thing positive was the restaurant food was pretty good and the waitress was very nice and helpful.

6

Barbara

14 May 2024

·

Stayed 1 night

Nice- clean - very comfortable bed-no free breakfast-no fan in the bathroom - body wash dispenser was empty

2

Tristan

4 Jun 2023

·

Stayed 2 nights

This place was disgusting and staff had no clue what they were doing. The bartender was drunk, the room was covered in dirt and hair, the a/c didn’t work, the pool chairs all had rips and couldn’t be used. The poor waitress for breakfast was running around like crazy and was clearly overworked. When asked for a refund for our remaining day, they charged us extra and said no one could fix it until next week. Will NEVER go back to a holiday Inn based on this experience. We canceled our remaining days and scrambled to find a clean, safe place to stay

4

Cinthya

24 Jun 2024

·

Stayed 4 nights

When we got to the room there was a musty smell....No microwave in the rooms....only 1 microwave on the third floor for a 5-story hotel...there is no breakfast because you have to pay for it..... I definitely wouldn't stay again

6

Susan

11 Apr 2025

·

Stayed 4 nights

I thought I had booked a place that included breakfast, but no. Staff was friendly. No venting in the bathroom so it got hot in there.

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Month	Average price
January	US$95
February	US$126
March	US$130
April	US$101
May	US$99
June	US$98
July	US$100
August	US$90
September	US$83
October	US$84
November	US$91
December	US$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $69	17 $69	18 $95	19 $95
20 $75	21 $75	22 $75	23 $75	24 $88	25 $160	26 $160
27 $73	28 $74	29 $88	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $110	3 $110
4 $77	5 $73	6 $81	7 $93	8 $94	9 $145	10 $144
11 $84	12 $73	13 $74	14 $94	15 $94	16 $109	17
18 $82	19 $77	20 $74	21 $77	22 $77	23 $145	24 $155
25 $78	26 $73	27 $73	28 $77	29 $94	30 $110	31 $110

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (Seating Area)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Melbourne-Viera Conference Ctr by IHG

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Prices for upcoming dates