Name: DoubleTree Suites by Hilton Naples
Address: 12200 Tamiami Trail N, North Naples, Naples, Florida, United States of America, Naples, Collier County, US
Price range: $131–$248 per night
Rating: 8.98

What guests think

At DoubleTree Suites by Hilton Naples, travelers consistently praise exceptionally friendly staff, very clean and modern suites with generous space, and a convenient yet quiet location, plus a pleasant pool area and handy on site dining for easy stays.

Common downsides include periodic hot tub outages and a few reports of noisy first-floor rooms or loud A/C. Several guests found breakfast and on-site food pricey, and some experienced third-party booking confusion about whether breakfast was included. While most reviews highlight spotless rooms, a small number reported bites and pest concerns. Overall, expect warm service and an easy, relaxing base, with minor trade-offs around the hot tub and breakfast value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool area (often warm/heated) and the on-site restaurant/bar; parking is easy, and the fitness room is decent. A few amenities had hiccups, with multiple mentions of the hot tub being lukewarm or out of order.

Related guest reviews

10

Ana

Jul 11, 2025

·

Stayed 1 night

Everything was perfect. The room was so beautiful. The pool was nice and hot tub. Loved the cookies they give at front desk. Beds were very comfortable. The tvs each had games option, which was cool when we were just hanging out in room. Staff was 100% amazing. Will be back.

10

Mercedes

Jul 9, 2025

·

Stayed 4 nights

Loved the commentary bikes especially since I didn’t have a car!

10

Thomas

May 5, 2025

·

Stayed 5 nights

We had a clean comfortable room. That's mostly what I'm looking for. The pool area is nice, and the water was warm! I didn't eat at the hotel, but the restaurant/bar area looked nice. There were always a few people in there in the evening it seemed. Maid service was first rate. A few days earlier I was at The Paris in Las Vegas where it was spotty, so that was refreshing. It's also a good location, and only 30 minutes from RSW.

10

Mark

Jun 30, 2024

·

Stayed 2 nights

We chose this hotel as our ‘half-way’ stop off point down to the Florida Keys; hoping it would serve as a great location to relax for a couple of days. We are so glad we did as our stay was perfect! It’s the first Hilton we have stayed at that has ever acknowledged/ recognised our silver status the year we have had it. Not that you get any benefit from it but that acknowledgement and thank you can go along way. Great check-in with the usual warm offering of the doubletree cookies and lots of helpful info given about the local area and best beaches to watch sunset from. On that the location was great within 20min drive from all the local things to see and do and even closer to the 41 for when we needed to get back on the road. The suite rooms were lovely. They had a high-end carribean resort feel to them with all the amenities you could need. It’s not a massive hotel with only 2 floors and so it adds to the very welcoming and friendly vibe but the rooms felt very spacious and we appreciated the separate living area with sofa bed for our daughter. The rooms were very well furnished and equipped. The pool area was also nice. Wasn’t big but wasn’t too small either, especially at the times we visited when we were the only ones using it. Fantastic hot spa pool too with good jets. Parking was included here which is becoming rare at hotels it seems these days but definitely another positive consideration for staying here. Highly recommend this hotel.

8

DEBORAH

Jun 20, 2024

·

Stayed 2 nights

We reserved this property because if its location to the beach, restaurants and highway, and was not disappointed. But one of the main reasons was that it had a jacuzzi on the pool deck. I love the jacuzzi to relax and soak after a day at the beach, but was extremely disappointed in the temperature of the water the first day....it was luke warm. The second day, we got back from the beach, and more disappointment 😞...there was an "out of order" sign in front of it. I was extremely disappointed, as what would\'ve been a great stay, became an okay stay. Wanted to return, but wouldn\'t want this again.

10

Tomas

Mar 22, 2024

·

Stayed 1 night

Great room. Excellent service. Heated pool

10

Cindy

Feb 1, 2024

·

Stayed 3 nights

Nice clean place. I like the balcony overlooking pool. Restaurant was good, fair price and quick room service.

10

Richard

Aug 8, 2023

·

Stayed 1 night

Everything was great. Except the hot tub didn’t work.

10

Bernice

Jul 24, 2023

·

Stayed 2 nights

Free Bike rental, friendly staff, clean pool, GREAT GUESS SERVICE BY STAFF

10

Lise

Apr 25, 2023

·

Stayed 4 nights

Great suites with high ceilings and spacious vibe. Fabulous, engaged staff from front desk to restaurant to housekeeping. Clean and safe. Nice amenities…good clean fitness room too. Would stay again to get more fish tacos!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised across rooms and common areas. However, a few reviews reported bites and suspected pests.

Related guest reviews

10

Maydelene

Sep 2, 2025

·

Stayed 1 night

Everything clean, staff nicely all the time, I really enjoy the hotel. I will can back.

10

Yorly

Aug 31, 2025

·

Stayed 2 nights

The hotel was super clean, clean room, good installations , nice and helpful staff.

10

Edwin

Aug 19, 2025

·

Stayed 1 night

Only stayed one night but the property was VERY clean and staff was great.

10

Viviana

Jul 6, 2025

·

Stayed 1 night

Great location and cleanliness!

2

Ashley

Jun 23, 2025

·

Stayed 4 nights

Over several nights, I experienced multiple bites while sleeping — and on the last night, my son also woke up with bites. He later told me he saw dead bugs in the bed before sleeping. I also discovered a pest monitoring device under the bed, which suggests this was a known issue. When I raised my concerns to hotel staff, I was dismissed and blamed, and despite speaking with the manager, I was told I would not receive a refund because I didn’t have “evidence.” I have photos and documented the entire interaction, and I’m extremely disappointed in how this was handled. At the very least, I expected care and accountability — instead, I was made to feel like I was lying. Avoid this property if you care about safety and respectful treatment

10

Michael

May 19, 2025

·

Stayed 1 night

Verry clean and nice hotel.

10

Miquel

Sep 3, 2024

·

Stayed 2 nights

The place is prestine clean and the staff was amazing specifically the lady at the front desk. She is the best

10

Diana

Sep 2, 2024

·

Stayed 2 nights

Excellent service and cleanliness

2

Cesar

Jul 26, 2024

·

Stayed 1 night

The bed was full of bugs. My son and i got a lot of bites around our body.

10

Kim

Dec 21, 2023

·

Stayed 5 nights

This is a wonderful place to stay! Staff are exceptional and the hotel is clean and very comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, modern, and comfortable for families, with layouts that include separate living areas in many rooms. A few guests noted noise near staff areas, loud A/C, or less-comfortable mattresses.

Related guest reviews

10

John

May 25, 2025

·

Stayed 2 nights

An absolutely exquisite hotel, which was extremely great value for money. Very friendly staff, fast and easy check in. Rooms were a very good size, well furnished, comfortable bed and very quiet. A great selection at breakfast and the conversation with Janet ensuring everything was to our satisfaction was welcome. A great stya and would highly recommend

8

Maurice

Apr 4, 2024

·

Stayed 3 nights

Rooms on the first floor, near the staff rooms are very noisy (door slamming and staff conversations in front of your door are common)...prepare to be awake around 6:30am everyday. Management did tried to resolve this issue, but the staff did not complied.

10

Pansy

Nov 20, 2023

·

Stayed 3 nights

The room is nicely renovated. I had a king bed suite and the room was very nice. There is a separate bed room, a living room, a small kitchen area with a small refrigerator, coffee maker and sink. There is also a desk. There is a fitness center and a restaurant. The hotel is located near plenty of restaurants and stores.

10

Anja

Nov 5, 2023

·

Stayed 3 nights

The suites were well laid out and large enough. The bathroom had a shower cubicle! Pool area was ok.

10

Miquel

Oct 1, 2023

·

Stayed 2 nights

Wonderful hotel. The beds were great, the hotel is beautiful and very clean and the staff is amazing. We will be coming back.

8

Manuel

Sep 5, 2023

·

Stayed 1 night

The only claim is the room A/C is very loud.

8

Rebecca

May 13, 2023

·

Stayed 1 night

Beautifully updated clean room, friendly staff...only thing I didn't like was the bed, it was really hard and gave me a sore back.

10

William

Apr 25, 2023

·

Stayed 3 nights

very nice rooms

10

Margaret

Mar 23, 2023

·

Stayed 2 nights

Very nice hotel, pool was beautiful, room bright and clean

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AI-generated summary based on recent guest reviews

Service

Service draws consistent praise for warmth, professionalism, and quick, helpful responses from front desk and housekeeping. A few guests reported issues tied to third-party bookings or complaint handling.

Related guest reviews

10

Deana

Aug 11, 2025

·

Stayed 4 nights

Luis at the front desk was the BEST. Clean rooms, comfy beds and pillows. Restaurant food was excellent and love the warm cookies at check in.

2

Ashley

Jun 23, 2025

·

Stayed 4 nights

Over several nights, I experienced multiple bites while sleeping — and on the last night, my son also woke up with bites. He later told me he saw dead bugs in the bed before sleeping. I also discovered a pest monitoring device under the bed, which suggests this was a known issue. When I raised my concerns to hotel staff, I was dismissed and blamed, and despite speaking with the manager, I was told I would not receive a refund because I didn’t have “evidence.” I have photos and documented the entire interaction, and I’m extremely disappointed in how this was handled. At the very least, I expected care and accountability — instead, I was made to feel like I was lying. Avoid this property if you care about safety and respectful treatment

10

Alyssa

Jun 17, 2025

·

Stayed 4 nights

We REALLY enjoyed our time this weekend in Naples. The hotel was PERFECT. The location, the room, the pool. Carson at the front desk was INCREDIBLE. Please see to it that she gets our high praise. She gave us spectacular recommendations for places to eat, shop, and play. If we come back to Naples, we would stay here again.

10

ellen

May 13, 2025

·

Stayed 5 nights

The staff was so friendly and accommodating especially Karson at the front desk. She was so outgoing and welcoming. She even helped us with a dinner suggestion. We were disappointed she was off the day we checked out and we weren’t able to say goodbye and thank you

10

Johnnie

Feb 16, 2025

·

Stayed 2 nights

Very friendly staff; every area inside and outside was well cared for.

10

Betty

Sep 5, 2024

·

Stayed 1 night

I felt safe. Parking was very convenient. Room was so clean. The front dest clerks were really nice. I'll be back.

10

Laura

Jul 29, 2024

·

Stayed 3 nights

WOW, every single person I came in contact with was amazing! Comfortable and well appointed rooms. The housekeeping was very generous with towels and water bottles. No possible complaint could be imagined.

10

Cristina

Jun 7, 2024

·

Stayed 3 nights

Staff cleaned room daily without being asked.

10

Lise

Apr 25, 2023

·

Stayed 4 nights

Great suites with high ceilings and spacious vibe. Fabulous, engaged staff from front desk to restaurant to housekeeping. Clean and safe. Nice amenities…good clean fitness room too. Would stay again to get more fish tacos!

10

Mathew

Mar 16, 2023

·

Stayed 5 nights

First time staying at this location and I can definitely say that I will return. Top notch service, always greeted with a smile anytime we crossed paths with a doubletree associate. They went above and beyond with our last minute requests of early check in and late check out. We accidentally left some things behind when checking out and they were on the phone with us within 15 mins from the time we left to let us know. Prior to staying I did read some bad reviews but I can honestly say that we did not see any of those issues. Great job doubletree and kudos to your entire team. See you all again soon!!

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Location

Location is convenient and generally quiet, close to beaches, restaurants, and highways when traveling by car. Some note limited walkability and that you will likely need a car.

Related guest reviews

10

yuliet

Aug 4, 2025

·

Stayed 1 night

Great location and staff. Very comfortable

10

Thomas

May 5, 2025

·

Stayed 5 nights

We had a clean comfortable room. That's mostly what I'm looking for. The pool area is nice, and the water was warm! I didn't eat at the hotel, but the restaurant/bar area looked nice. There were always a few people in there in the evening it seemed. Maid service was first rate. A few days earlier I was at The Paris in Las Vegas where it was spotty, so that was refreshing. It's also a good location, and only 30 minutes from RSW.

8

Eric

Sep 24, 2024

·

Stayed 3 nights

Location convenient

10

Mark

Jun 30, 2024

·

Stayed 2 nights

We chose this hotel as our ‘half-way’ stop off point down to the Florida Keys; hoping it would serve as a great location to relax for a couple of days. We are so glad we did as our stay was perfect! It’s the first Hilton we have stayed at that has ever acknowledged/ recognised our silver status the year we have had it. Not that you get any benefit from it but that acknowledgement and thank you can go along way. Great check-in with the usual warm offering of the doubletree cookies and lots of helpful info given about the local area and best beaches to watch sunset from. On that the location was great within 20min drive from all the local things to see and do and even closer to the 41 for when we needed to get back on the road. The suite rooms were lovely. They had a high-end carribean resort feel to them with all the amenities you could need. It’s not a massive hotel with only 2 floors and so it adds to the very welcoming and friendly vibe but the rooms felt very spacious and we appreciated the separate living area with sofa bed for our daughter. The rooms were very well furnished and equipped. The pool area was also nice. Wasn’t big but wasn’t too small either, especially at the times we visited when we were the only ones using it. Fantastic hot spa pool too with good jets. Parking was included here which is becoming rare at hotels it seems these days but definitely another positive consideration for staying here. Highly recommend this hotel.

10

Justin

Apr 15, 2024

·

Stayed 1 night

Very clean room with lots of amenities. Area was safe and close to everything you’d need.

10

Richard Craig

Jan 14, 2024

·

Stayed 4 nights

Good location away from the busier Bonita Springs and Naples shopping areas.

10

Rhonda

Aug 28, 2023

·

Stayed 4 nights

great service and location

10

Alexandra

Jul 16, 2023

·

Stayed 1 night

Love this hotel! Everyone is friendly and a lot of dining options! Close to beach!!

10

Lars

Jan 29, 2023

·

Stayed 2 nights

Surprisingly good and very nice location with extreme fresh rooms and space. Very nice located at the river and perfect with pool and everything

8

Lisa

Jan 6, 2023

·

Stayed 19,362 nights

Nice hotel with attentive, friendly staff. The location is okay if you have a car and are willing to drive everywhere otherwise I would say look for something with walkability. Hotel was clean, staff friendly, half the pool got sun in morning and early afternoon. We enjoyed our stay and had a car

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Dining

On-site breakfast and restaurant are often enjoyed, though several guests felt prices were high. There were repeated frustrations about breakfast not being included as expected through third-party bookings.

Related guest reviews

6

Carlos

Jun 17, 2025

·

Stayed 2 nights

Overall very good stay but the property shows signs of decline, some areas smell like mold. Breakfast is expensive and mediocre.

10

John

May 25, 2025

·

Stayed 2 nights

An absolutely exquisite hotel, which was extremely great value for money. Very friendly staff, fast and easy check in. Rooms were a very good size, well furnished, comfortable bed and very quiet. A great selection at breakfast and the conversation with Janet ensuring everything was to our satisfaction was welcome. A great stya and would highly recommend

8

Michael

Jan 12, 2025

·

Stayed 2 nights

Friendly staff and good breakfast

10

Virginia

May 14, 2024

·

Stayed 2 nights

We have stayed here a few times. My only disappointment was we were not facing the river - which I did not request (so my fault) There is a restaurant and we had breakfast - it was very good and reasonably priced.

10

Chris

Apr 7, 2024

·

Stayed 4 nights

Very nice stay. Staff was very friendly & helpful with info of the area. Room was clean, nice layout. Enjoyed the restaurant & pool!

10

Christine

Sep 19, 2023

·

Stayed 1 night

Fantastic property. Easy check in, rooms are very spacious and beautiful. The pool is very nice. The restaurant has good food. Will definitely stay here again

10

Krzysztof

Aug 14, 2023

·

Stayed 2 nights

- super hotel for drive though - you need a car for the beach - rooms are really big and nice and clean - pool is nice but it has 39C - good parking - breakfest is so so but expensive (70$ / four people)

2

Elvin

Jul 8, 2023

·

Stayed 1 night

I was mislead by you expedia adv of this hotel, since i am traveling with 3 grand kids, was looking for a nice hotel with Breakfast included, your advertisement indicated that breakfast was included, but came to find out this morning that will have to pay for breakfast

10

Linda

May 16, 2023

·

Stayed 3 nights

Loved the staff and hotel. The rooms were clean and well laid out. Thr staff was courteous and friendly. Upon arrival we were given two warm chocolate chip cookies. The food at the hotel was expensive though. I would definitely stay there again.

4

Bruce

Jan 27, 2023

·

Stayed 3 nights

The room package I purchased through Expedia was supposed to include breakfast. The hotel had no record of that in the reservation. Tough coconuts for us. The facility and room were nice enough but not worth the premium price of the nightly rate,

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AI-generated summary based on recent guest reviews

Month	Average price
January	$297
February	$387
March	$357
April	$247
May	$181
June	$160
July	$152
August	$144
September	$139
October	$169
November	$208
December	$226

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $164	10 $164	11 $158	12 $145
13 $140	14 $141	15 $146	16 $145	17 $145	18 $141	19 $142
20 $131	21 $145	22 $145	23 $143	24 $145	25 $143	26 $145
27 $134	28 $141	29 $148	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $167	3 $156
4 $148	5 $149	6 $190	7 $192	8 $163	9 $186	10 $185
11 $168	12 $159	13 $162	14 $170	15 $162	16 $191	17 $189
18 $189	19 $192	20 $194	21 $192	22 $172	23 $205	24 $212
25 $192	26 $209	27 $207	28 $247	29 $245	30 $248	31 $247

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Monthly average prices

About this property

Location

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What guests think

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