Crowne Plaza Niagara Falls NY - Riverside by IHG

Name: Crowne Plaza Niagara Falls NY - Riverside by IHG
Address: 7001 Buffalo Avenue, La Salle, Niagara Falls, New York, United States of America, Niagara Falls, Niagara County, US
Price range: US$111–US$252 per night
Rating: 7.32

US$134

/ night

Avg. for September

Crowne Plaza Niagara Falls NY - Riverside by IHG - Room

Crowne Plaza Niagara Falls NY - Riverside by IHG - Pool

Crowne Plaza Niagara Falls NY - Riverside by IHG - Restaurant

Select dates to see prices and availability

US$134

/ night

Avg. for September

Monthly average prices

Nightly prices at Crowne Plaza Niagara Falls NY - Riverside by IHG average US$82 in the cheapest month (March) and US$164 in the most expensive month (July), based on the last 12 months.

Average nightly price at Crowne Plaza Niagara Falls NY - Riverside by IHG by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$104
March	US$82
April	US$116
May	US$117
June	US$135
July	US$164
September	US$134
October	US$129
November	US$115
December	US$107

Most expensive: July (~US$164)

Cheapest: March (~US$82)

About this property

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Amenities

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Niagara Falls? This hotel has 8673 square feet (806 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

You can enjoy a meal at Bella Vista Ristorante serving the guests of Crowne Plaza Niagara Falls NY Riverside by IHG, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Rooms

Make yourself at home in one of the 141 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Location

With a stay at Crowne Plaza Niagara Falls NY Riverside by IHG in Niagara Falls (La Salle), you'll be a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. This hotel is 4.9 mi (7.8 km) from Rainbow Bridge and 5.1 mi (8.2 km) from American Falls.

What's nearby

Fashion Outlets of Niagara Falls(2.1 Miles)
Niagara Aerospace Museum(3.6 Miles)
Niagara Falls State Park(3.9 Miles)
Grand Island Fun Center(4.2 Miles)
Old Falls Street(4.4 Miles)
Niagara Falls Memorial Medical Center(4.4 Miles)
Conference Center Niagara Falls(4.5 Miles)
Seneca Niagara Resort & Casino(4.6 Miles)
Rainbow Bridge(4.9 Miles)
Niagara Falls Observation Tower(4.9 Miles)
Maid of the Mist(4.9 Miles)
Aquarium of Niagara(5 Miles)
American Falls(5.1 Miles)
Bridal Veil Falls(5.1 Miles)
Cave of the Winds(5.1 Miles)
Niagara Falls, NY (IAG-Niagara Falls Intl.)(3.7 Miles)
Buffalo Niagara Intl. Airport (BUF)(24.4 Miles)
Toronto Pearson Intl. Airport (YYZ)(83.8 Miles)

Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping

Show all

Location

7001 Buffalo Avenue, La Salle, Niagara Falls, New York, United States of America

Fashion Outlets of Niagara Falls (2.1 Miles)

Niagara Aerospace Museum (3.6 Miles)

Niagara Falls State Park (3.9 Miles)

Grand Island Fun Center (4.2 Miles)

Old Falls Street (4.4 Miles)

Niagara Falls Memorial Medical Center (4.4 Miles)

More location info

Room options

Room, 2 Queen Beds, Roll-In Shower (Communications, Mobility)

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 1 King Bed, Accessible

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 2 Queen Beds, City View

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room

Room details

1 Single Bed

Sleeps 2

285 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Suite, 1 Bedroom, River View

Room details

1 Extra-Large Double Bed

Sleeps 4

409 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Premium Room, 1 King Bed, River View

Room details

1 Extra-Large Double Bed

Sleeps 2

409 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Fireplace

Standard Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 2 Queen Beds, Accessible

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Room, 1 King Bed, Roll-In Shower (Communications, Mobility)

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Suite, 1 Bedroom

Room details

1 Extra-Large Double Bed

Sleeps 6

409 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Standard Room, 1 King Bed, River View

Room details

1 Extra-Large Double Bed

Sleeps 2

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 2 Queen Beds, Pool View

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Standard Room, 2 Queen Beds, River View

Room details

2 Large Double Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Guest reviews

7.3

Good

Based on 4,537 verified reviews

Who stays here?

Business

Couple

34%

Family

47%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Niagara Falls NY - Riverside by IHG, travelers consistently praise the peaceful riverside setting and friendly staff, but note recurring drawbacks such as long elevator waits, a daily parking fee, and areas needing renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Rooms vary from simple to spacious, with many comments about dated decor, small bathrooms, thin walls, and uncomfortable mattresses, alongside appreciated river views. Cleanliness is mixed, with several reports of stained carpets, musty odors, and missed housekeeping, though others found rooms tidy. The location is a short drive to the Falls rather than walkable, and on-site dining ranges from very good to overpriced or slow. Expect pleasant views and service, but uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and a riverside deck/patio are highlights, and there’s an on-site restaurant/bar; however, elevator outages cause long waits, pool temperature and cleanliness vary, and parking carries an added fee. Pet friendly; Wi-Fi feedback is mixed.

Related guest reviews

Amanda

13 Oct 2023

Stayed 1 night

We had a nice stay. Dog friendly which was very convenient for us. There was only 1 elevator working so that was a little bit crazy at times. Our room was clean. The hotel itself seemed clean. We had no microwave and we had to pay to park. If we had a microwave and didnt have to pay to park I would have given 5 stars.

Andriy

2 Jul 2025

Stayed 2 nights

Property has a nice location. Receptionts - all three of them - were nice. One ofe the two elevators was broken and every trip downstairs took 10 minutes at least. Whoever was in the hallway with their radios talking all the time didn't add to relaxing atmosphere. Pool gate lock didn't work. Also, their restaurant was nice, but every single time there was a confusion that made me unwelcome - always something along the lines of "do you have a reservation?" and if you don't you can come in but you'll have to wait or you can't take a nice table etc. I had nice tables every single time and no one showed up to claim them, it was half-empty all the time, which makes me think that staff were trying to save these tables for some potential reservations (I've been told that couple of times). I don't give a damn about that and I don't think it's a smart move - I paid decent amount of money for this hotel (triple the price of what it should cost tbh, first night was close to $300 and it's not NYC). Anyhow, the stay was ok - they just could really do better.

Brad

30 Jun 2025

Stayed 1 night

Only 1 working elevator. Hate the parking charges as well. Just charge me once instead of all the add ons

Jongmin

24 Apr 2025

Stayed 1 night

Nice scene from hotel room. Great facilities including a pool. Pet friendly. We loved it and will go again.

Donna

30 Jun 2025

Stayed 4 nights

We liked the location, housekeeping was wonderful, kept our room clean every single day. Staff was all very friendly. Downfall, they only have 2 elevators. One was broke the entire week and they said it had been broke for weeks before. Made for horribly long waits. We paid $1,800 to stay there (2 rooms) and had to pay $10 a day to use their parking lot, that makes no sense. Other than those things, it was ok.

Catherine

18 May 2024

Stayed 1 night

The beds were comfy & the room & bathroom were clean. I’m not thrilled that as a paying customer, you also have to pay to park your car overnight. $10 & I had prepaid. I just find it to be a ridiculous junk fee. It’s literally the hotels parking lot. Not a parking garage in a big city. I wish there was a microwave if not in our room then at least down by the ice machine. The only microwave I was made aware of is in the main lobby. Aside from that, the property is well kept & the Niagara River flows right outside the huge spacious pool area. The pool area features a ping pong table, Cornhole boards, a river facing seating area.

Dennis

15 May 2025

Stayed 2 nights

Pool tends to get dirty quickly. Wondering if it gets cleaned daily

Ingrid

23 Aug 2023

Stayed 1 night

Beautiful view and great service. Lighting in elevator is terrible very hard to see the floor numbers. Carpeting in the pool area put me off. The restaurant food and outdoor ambiance was excellent.

Brian

27 Jul 2025

Stayed 2 nights

Our room and view were as described at time of booking. Room and hotel were clean which is always a plus. Location of the hotel is great between Buffalo and Niagara. Building only had one small elevator which I really think they should have disclosed at the time of booking. Especial when we booked a premium room. Time waiting for the elevator around check out was extreme and frustrating many guest.

Christopher

6 Oct 2025

Stayed 2 nights

All the staff were incredibly helpful and polite, the pool was great, and WiFi worked very well. My whole family enjoyed this hotel and felt very safe. It took us less than 10 minutes to get to the falls or the nearest wal mart (in different directions) making it a fantastic experience overall. The beds in our room were a bit lumpy, but overall not horrible. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: multiple reports of dirty carpets, hair in bathrooms, odors, and missed housekeeping, but many guests also found rooms acceptably clean.

Related guest reviews

Matthew

5 Oct 2025

Stayed 2 nights

Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay

Matthew

27 Jul 2025

Stayed 2 nights

This hotel was like Crown Plaza’s forgotten step-child. There was hair on the bathroom floor when we checked in, stains on the window shades, and an overall musty smell coming from the rug in the bedroom. The shower pressure stung. There were patches on the walls near the top of the windows, clearly fixed in a shotty, quick way rather than the right way. So disappointing. This hotel is also not for people who are hoping to walk to Niagara Falls spots- only drivable. Not in the best area either. The only plus to this hotel was the friendly staff at the front desk. For the price I would have expected more. To the Crown Plaza corporate office: put more of an effort in this hotel, it needs a complete overhaul.

Kristy

6 Jul 2024

Stayed 1 night

While this property has potential, it is highly unkempt and dirty in all of the shared spaces of the property other than the lobby. The room cleanliness was ok, but the windows were full of spiders. The property is pet friendly, which was great, but the price for a pet was $75, which is comparatively high. I travel through the area a couple times an year and will not be staying at this place again.

Daniel

13 Oct 2024

Stayed 1 night

Property surrounding the building is pretty But a tub that still has hair in it and socks and underwear still laying on the floor from the last tenant in the bedroom area makes you question if your room was even cleaned before being re rented

Diana

18 Jul 2024

Stayed 3 nights

The hotel staff were helpful and friendly. I had the river view room, an excellent view, but the carpet was filth and badly stained. The bathtub was not washed well, it had black stains and the bedsheets were stained too. The restaurant serves good food, but pricey (the chicken Caesar salad and the jerk chicken sandwich, are excellent). The pool has no lifeguard, so swim at your own risk. The water looks cloudy, so I don't know how often they clean it. I did swim a few laps but showered soon after. Oh, the hotel has 1 washer and 1 dryer for a hotel this large is ridiculous; warning, the guest never attends to their laundry.

IELVE

23 Sept 2024

Stayed 1 night

It is so nice to stay here. The room is big and clean with complete facilities. There are refrigerator, coffee maker, hair dryer, compact iron and ironing board. Unfortunately, there is no bottled water. Paid private parking is available with $10 per night. All the staff are friendly and this is a hotel with great views.

Scott

8 Jul 2024

Stayed 1 night

Always a good clean hotel.

Tsz Wan

1 Sept 2024

Stayed 3 nights

When we first got into our room, there is a used sanitary pad in the garbage can inside the bathroom. It was shocking and disgusting to us. We notified the manager on duty and she immediately sent the housekeeping supervisor to follow up with us. The supervisor removed all the trash and the used pad and sanitized the area for us. Put in garbage bags (which was missing in the first place), and also provided us more towel as we have four people staying for four nights but only two towels were placed. We appreciated the friendly staff but the first impression with the uncleaned room was very bad. The view of the hotel was amazing if they could pay more attention to details, it could be a great hotel. It’s unfortunately that the hotel is lacking of cleaning staffs.

Danny

11 Jun 2024

Stayed 2 nights

When booking the room it show cleaninless and up arriving we in counter a few horrible things I don’t leave my clean house to pay to stay somewhere and is discussing

pamela

6 Jul 2023

Stayed 3 nights

Dirty hair and dirt I. Bathroom

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms dated with small bathrooms, thin walls, and uncomfortable or worn mattresses; some suites are spacious and river-view rooms are appreciated. Microwaves are often absent and TVs can be small or old.

Related guest reviews

Joel

18 Sept 2024

Stayed 1 night

We were beside an ice maker in 302. very noisy.

Arianna

9 Mar 2025

Stayed 1 night

Pool is nice, unfortunately it’s only 4ft deep. And the walls are thin, we could hear the people on the other side. Other than that no complaints.

Jenni

4 Oct 2025

Stayed 2 nights

Bartender was awesome both nights. Bed was not great, big dip on the one side so really uncomfortable and pillows were saggy and really hard to sleep on.

Jay

8 Jul 2025

Stayed 2 nights

Room and hotel is dated, no microwave, area around the hotel is rundown , view of the water is nice.

Joseph

9 Feb 2025

Stayed 1 night

Depends what you are looking for I suppose! Things to be mindful of if travelling with a teenager would be that the TV’s are incredibly small and very old. The wifi is also very weak and would frequently drop signal. the rooms could absolutely use a facelift but if you’re looking for a space to rest before a flight it does the job, but if you are looking for somewhere where you are going to spending more significant amounts of time you may want to look elsewhere.

Elaine

31 Mar 2024

Stayed 2 nights

Loved the view of the river. Friendly staff. Easy access to shopping and food and to attractions. Only thing that could’ve been better was the beds. One was very lumpy and uncomfortable the other was better. But will definitely be back to stay again.

Mary Jane

6 Aug 2025

Stayed 6 nights

BEDS WERE UNCOMFORTABLE

Laurie

22 May 2025

Stayed 5 nights

The room was spacious and the bathrrom was great with the large tub. Only one elevator worked and we had the room with a kitchenette but there were no dishes, cups or silverware!

Romel

28 Aug 2025

Stayed 1 night

The thing that stood out was the size of the room. It felt very cramped for a family of 4.

David K

8 Aug 2024

Stayed 1 night

Incredibly small bathrooms

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, but responsiveness varies, with slow restaurant service, occasional check-in delays, and unresolved maintenance or housekeeping requests noted.

Related guest reviews

Matthew

5 Oct 2025

Stayed 2 nights

Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay

Mary

28 Oct 2023

Stayed 1 night

We’re invited to concierge level with family. Staff loud and obnoxious. Watching game show on TV and ignoring guests. In morning asked staff to turn down tv and they complained if they turned it down, they would not be able to hear

Jac'Quita

5 Apr 2025

Stayed 1 night

My stay was great. Easy to check in and out and great customer service. Will visit again!

Terry

24 Jun 2025

Stayed 1 night

Check in was okay. Elevator took forever. Room needed repair. Beds were comfortable. Tub wouldn't drain. Restaurant service was very slow. One person taking orders, drinks and making drinks. Employees complaining. One was a housekeeper in the Elevator and one was the waiter. Front desk forgot to send someone up to fix drain. Short staff. Grumpy staff. I felt sorry for them but they shouldn't use that as an excuse and share their frustrations. It was awkward

Jeffrey

15 Apr 2025

Stayed 1 night

We were pleasantly surprised when walking through the front doors of this property. It felt fresh and updated, clean and well equipped. The staff was wonderful!! Would definitely go back

NICKOLAS

29 Oct 2024

Stayed 2 nights

Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.

Gina

21 May 2024

Stayed 5 nights

The staff and manager went out of their way to ensure we had everything we needed for a great vacation. Sherry made sure that we had distilled water waiting for us because our flight was super late and nothing was going to be open when we got there. We also had and issue with our oringinal room but the staff took the time and care to move us to another room right away.

Azad

19 May 2025

Stayed 3 nights

The staff were amazing, friendly, and attentive, unfortunately the rooms and facilities have been completely neglected. Beds felt like we were sleeping on springs, room was old, outlets had burn marks, carpet was torn, and bathroom was rusty. One of two elevators was out of service for my entire stay. Staff and guests were sharing an elevator, making it nearly impossible to get on it during peak times. It’s really unfortunate because you can tell the staff were really trying, but clearly management doesn’t care about upkeep of the property. It’s long overdue for a renovation.

Morgan

28 Sept 2023

Stayed 2 nights

None of the plugs worked, shower was broken, pool advertised as heated-even my 12 year old daughter said it was too cold, light was broken looking like it got punched out. When we filed a claim with Expedia to get our second night refunded (left because of the facility being falsely advertised) the front desk manager hung up on the Expedia representative and was extremely rude. Absolutely would NOT recommend this hotel.

Alison

14 Jun 2025

Stayed 1 night

Staff was wonderful! Would not hesitate to recommend

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AI-generated summary based on recent guest reviews

Location

Riverside setting with great views and easy driving access to Niagara Falls and highways, but it’s not walkable to attractions and the surrounding area feels run-down to some.

Related guest reviews

Nikitha

10 Apr 2025

Stayed 1 night

Clean place and peaceful. Only 15 min from Niagara Falls.

Matthew

27 Jul 2025

Stayed 2 nights

Denice

12 Jul 2025

Stayed 2 nights

The distance to the falls

Luis

7 Jul 2023

Stayed 1 night

Great location just 10 min from Niagara falls state Park, employees are nice and happy to help you

Stephen

18 May 2025

Stayed 3 nights

Room was great, quite we reserved a suite don't know about standard rooms,close to the Niagara Falls, 10 minute drive, other restaurants, and stores 10 minute drive plenty of parking dont understand the charge for parking thou $10 a night we stayed 3 nights,restaurant on site alittle steep on prices example $8 for small loaf of bread ,big deck in the back very nice inclosed pool located alongside the Niagara River all in all very pleasant stay ,oh one other thing alot of busses came in the middle of the night alot of people checking out in the morning we were on the 8th floor only one elevator was working to aleast 20 minutes waiting to get to the lobby because elevator was stopping at other floors need to check in to that it was a very nice stay we there because it was my wife & i 50th wedding anniversary THANK YOU FOR ARE COMFORT staff was excellent.

christopher

22 Apr 2025

Stayed 1 night

Beutiful river view - but a large un- landscaped parking lot in front of the hotel. The surrounding area has not recovered from the de- industrialization of the rust-belt. It is derelect and poor. Devoid of charm or character.

Debra

16 Apr 2025

Stayed 2 nights

Our first stay on the American side of the Falls and, while this hotel isn’t in the center of the tourist area, it provided peace and quiet with a view of the river, just what we wanted. The facility is well maintained, the staff were very friendly and helpful. We ate at the onsite restaurant for dinner one night and, again, the staff was helpful and friendly. The food, especially their pizza, was very good and reasonably priced. We plan to stay here again while visiting family in the area.

GERALD

11 Apr 2025

Stayed 4 nights

The view of the river was nice and access to it too. Area location to freeways and Canada was convenient too

KEYA

11 Apr 2025

Stayed 1 night

Great location.

Christopher

6 Oct 2025

Stayed 2 nights

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns mixed reviews—some praise good meals and reasonable prices, while others report limited or overpriced breakfast, early closing, and slow service.

Related guest reviews

Leo

26 Feb 2024

Stayed 1 night

Great location, right on the river. The restaurant was great, food was amazing. The room was good. Overall a decent place to stay.

Mary C

9 Oct 2023

Stayed 2 nights

Loved being on the Niagara River. The views are beautiful from the hotel rooms and restaurant. The hotel is convenient to the falls and other local attractions. The restaurant is over priced, they also didn’t have their breakfast menu all weekend long. It was a breakfast buffet, and not very good for almost $17 per person. Dinner is also very overpriced. $10 per day for parking plus tax seem steep considering it’s in a lot and not a parking garage. The pictures showing the bathroom with the soaking tub and separate shower is not accurate. That must be an upgraded room, and misleading from the website’s rooms pictures that shows this is the bathroom layout for all rooms, it’s not. Sort of disappointing. While we were there, a hockey team or two were also staying at the hotel. They took over the pool area, kids were screaming and running up and down the halls at all hours of the night, and they broke one of the two elevators. It was a nuisance and absolutely affected our overall stay. Not sure if we will be back…depends on if there is a hockey team booked as well.

Rea

8 Oct 2025

Stayed 1 night

The hot tub in our room was great, but got cold fast. I didnt want to keep running hot water to warm it back up. Very pet friendly, but the pet fee is pretty high for just one night, especially for an 11lb dog that doesnt shed. I made more of a mess than our dog did. The restaurant prices were great and the eggplant parmesan and caprese salad were fantastic. They made two meals for two people.

Phil

17 Jul 2025

Stayed 2 nights

The hotel was clean, the view was great. The restaurant had great food and LIVE MUSIC! The mattress was a bit old and springy, but far from the worst. And one of the elevators was out of service which made going up and down to the 6th floor take a while. Short drive to the Maid of the Mist. Overall great stay.

Debra

16 Apr 2025

Stayed 2 nights

Jose

29 May 2025

Stayed 1 night

Great hotel, restaurant in property food was amazing

Robin

30 Sept 2025

Stayed 1 night

We only stayed over night, but were really happy with the hotel itself. The restaurant was a different story. First, we were seated by a very nice maintenance man who went into the kitchen to find our server. We asked the waitress what would be the best things to order because we had limited time to eat due to a scheduled tour. We ordered her suggestions and the eggs came different than what was ordered. The toast was cold and the servers were nowhere to be found again. We were the only ones in the restauraunt. Stay at the hotel, but go elsewhere for breakfast.

William

18 Oct 2025

Stayed 3 nights

Comfortable beds. The pillows are so comfortable I wanted to steal one. Breakfast was excellent! Nice views from the dining room. We will stay there again.

Chae

28 May 2025

Stayed 1 night

The stay overall was good. Sad that we couldn’t get a room overlooking the river. I think there was party or something because it was super loud at night. Breakfast was not that good and overpriced.

Stephen

16 May 2025

Stayed 3 nights

Save your money on the restaurant not many choices on menu,short staffed 10 minutes away restaurants not far away

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AI-generated summary based on recent guest reviews

Therese

3 weeks ago

Stayed 1 night

We had a great stay. The location is very nice with the restaurant and views over the river. It was very crowded and therefore a little messy. The coffee machine was not working, which is very unfortunate.

Edward

3 weeks ago

Stayed 2 nights

I stayed at this property in 2018 and it really needed some work. I thought they would have updated the rooms in the 8 years since I stayed the first time but it seemed to be even more run down. I was really disappointed and I don’t think I’ll be staying here during my future visits to the Falls.

Leslie

30 Jul 2026

Stayed 3 nights

We had a great stay. The hotel was clean and everyone was very helpful. There were just a few minor things not working like the ice machines and at one point an elevator. Other than that everything was great

Sierra

28 Jul 2026

Stayed 2 nights

The workers were very friendly and inviting. Hotel is only 10 minutes from the Falls. We got the River View Room and the view was very nice. The hotel was very clean as well. No complaints. Would definitely stay again.

Kim

23 Jul 2026

Stayed 1 night

We had a great room as we booked the Riverview suite, and the front desk staff were very polite and nice. My only complaint would be the service in the restaurant for breakfast. We waited almost 15 minutes after being seated just to get our order taken and then another 10 minutes to get just our drinks. There were 3 girls working in the restaurant at the time. When we finally received our breakfast, it was luke warm at best. Paying almost 40 dollars usd, before tip, for cold scrambled eggs and toast is really unacceptable when there were only 4 tables and 11 people in the whole restaurant when we were there. I would definitely stay there again but will not go back to the restaurant.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Crowne Plaza Niagara Falls NY - Riverside by IHG

Is parking available at the property?

Self parking is available on-site for a fee of USD 10.00 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee of approximately USD 9 to 18 per person.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The hotel is located in La Salle, approximately a 4-minute drive from Fashion Outlets of Niagara Falls and 6 minutes from Niagara Falls State Park. It is about 4.9 miles from Rainbow Bridge and 5.1 miles from American Falls.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified, and seasonal availability may apply.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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Considering this hotel for your Niagara Falls trip?

What are the typical room rates at Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls?

Over the next 60–90 days, room rates at Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls typically land around US$112 a night for two guests, ranging from US$98 to US$145 on peak dates.

When is it least crowded at Crowne Plaza Niagara Falls NY - Riverside by IHG?

June through September brings the heaviest demand and September is the busiest month, while January is the quietest month to visit Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls. If you prefer fewer crowds and easier access to attractions, plan for winter travel.

Which month is cheapest to stay at Crowne Plaza Niagara Falls NY - Riverside by IHG?

March is the cheapest month to stay at Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls, averaging about US$102 a night; July is the priciest at about US$201. The quietest month differs from the cheapest month, with January being the calmest time for crowds.

What attractions and traveller types does Crowne Plaza Niagara Falls NY - Riverside by IHG cater to?

Set in Niagara County, Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls is a good fit for families and couples, with easy access to Niagara Falls State Park, Old Falls Street and the Aquarium of Niagara. The location also suits business guests heading to the Conference Center Niagara Falls.

How do Crowne Plaza Niagara Falls NY - Riverside by IHG’s rates compare with other nearby hotels?

Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls runs higher than many nearby options: its typical median comes in at US$139 a night versus about US$120 for the peer set, and it’s cheaper than 7 of 20 comparable hotels in the area.

How does the nightly price at Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls compare to recent weeks?

The current price at Crowne Plaza Niagara Falls NY - Riverside by IHG in Niagara Falls is US$126 per night for 2 guests, which is low for this hotel: about 30% below its US$180 average over the last 60 days. Most nights over that period fell between US$109 and US$366.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $138	17 $219	18 $172	19 $248
20 $122	21 $114	22 $114	23 $114	24 $131	25 $195	26 $223
27 $140	28 $132	29 $132	30 $132

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-16: 138.19734170318603USD
2026-09-17: 218.6683991429138USD
2026-09-18: 171.5919674833679USD
2026-09-19: 248.21143388031004USD
2026-09-20: 121.91404451072692USD
2026-09-21: 114.37326163887023USD
2026-09-22: 114.37326163887023USD
2026-09-23: 114.37326163887023USD
2026-09-24: 130.55956871192933USD
2026-09-25: 194.7060952619934USD
2026-09-26: 223.45962185897827USD
2026-09-27: 140.06752943954467USD
2026-09-28: 131.6571842008972USD
2026-09-29: 131.6571842008972USD
2026-09-30: 131.6571842008972USD
2026-10-01: 131.6571842008972USD
2026-10-02: 212.27236722686766USD
2026-10-03: 212.26729607666016USD
2026-10-04: 134.93578773040772USD
2026-10-05: 131.6571842008972USD
2026-10-06: 133.1181126287842USD
2026-10-07: 131.6571842008972USD
2026-10-08: 134.93578773040772USD
2026-10-09: NO DATA
2026-10-10: 252.44510986114503USD
2026-10-11: 131.14121215400695USD
2026-10-12: 131.6571842008972USD
2026-10-13: 134.93578773040772USD
2026-10-14: 131.6571842008972USD
2026-10-15: 113.23980710731506USD
2026-10-16: 212.26729607666016USD
2026-10-17: 204.5419058505249USD
2026-10-18: 110.93072880722046USD
2026-10-19: 111.05983329681396USD
2026-10-20: 111.05983329681396USD
2026-10-21: 110.93072880722046USD
2026-10-22: 115.27130988044739USD
2026-10-23: 212.26729607666016USD
2026-10-24: 192.54650222930908USD
2026-10-25: 110.93072880722046USD
2026-10-26: 110.93072880722046USD
2026-10-27: 110.93072880722046USD
2026-10-28: 110.93072880722046USD
2026-10-29: 110.93072880722046USD
2026-10-30: 165.34836734786987USD
2026-10-31: 186.05343647705078USD
2026-11-01: 143.55993441047667USD
2026-11-02: 111.05983329681396USD
2026-11-03: 110.93072880722046USD
2026-11-04: 110.93072880722046USD
2026-11-05: 110.93072880722046USD
2026-11-06: 139.94290155151367USD
2026-11-07: 139.94290155151367USD
2026-11-08: 114.77960066429138USD
2026-11-09: 114.77960066429138USD
2026-11-10: 110.93072880722046USD
2026-11-11: 110.93072880722046USD
2026-11-12: 110.93072880722046USD
2026-11-13: 139.93325762275697USD
2026-11-14: 139.93325762275697USD
2026-11-15: 115.18048383155822USD
2026-11-16: 110.93072880722046USD

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Check-in must be done by someone who is at least 21 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.

Fee for cooked-to-order breakfast: approximately USD 9 to 18 per person
Self parking fee: USD 10.00 per night
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $212	3 $212
4 $135	5 $132	6 $133	7 $132	8 $135	9	10 $252
11 $131	12 $132	13 $135	14 $132	15 $113	16 $212	17 $205
18 $111	19 $111	20 $111	21 $111	22 $115	23 $212	24 $193
25 $111	26 $111	27 $111	28 $111	29 $111	30 $165	31 $186