Worst hotel stay ever. No carpet and a ground floor room, we now know is a bad combination. You hear all the foot steps from above. Our first night in room 214 we fell asleep but at 3am the people above us in room 224 got back. They were loud in the hall and clearly having a party above us. Not only loud walking around and voices but sounded as if they were bowling all night. The dishes in our kitchen were even rattling. A call to the desk did no good. This party continued until 6am and ruined our sleep all night. We would have been better off sleeping in our rental car. Fortunatly they checked out so our next night we got some sleep. Our third night the person above had insomnia and was walking about at 3am. Not as bad as the first night but enough to keep us from sleeping for about an hour. The breakfast was not great. Staff told us they were booked up and could not change our room and because we booked thru hotel.com, offered no compensation. They did say if we came back in the future they would take care of us. LOL, we will never return.
Worst hotel stay ever. No carpet and a ground floor room, we now know is a bad combination. You hear all the foot steps from above. Our first night in room 214 we fell asleep but at 3am the people above us in room 224 got back. They were loud in the hall and clearly having a party above us. Not only loud walking around and voices but sounded as if they were bowling all night. The dishes in our kitchen were even rattling. A call to the desk did no good. This party continued until 6am and ruined our sleep all night. We would have been better off sleeping in our rental car. Fortunatly they checked out so our next night we got some sleep. Our third night the person above had insomnia and was walking about at 3am. Not as bad as the first night but enough to keep us from sleeping for about an hour. The breakfast was not great. Staff told us they were booked up and could not change our room and because we booked thru hotel.com, offered no compensation. They did say if we came back in the future they would take care of us. LOL, we will never return.