Quality Inn and Suites Palatka Riverfront

Has a fishing dock

Clean room- had issues with the tv but the staff was accommodating to both disabilities and also to moving rooms when the tv issue arised. Room was clean and in front of the pool- so we had a nice view of pool and waterway. Pool was clean and nice temp- always people in it during the daytime while we were there. Beat the bridge so can hear traffic but the bridge is beautiful and pretty quiet overnight. Breakfast was really really good with a few different options but one of the better free breakfasts offered

Nice river view. Enjoyed the pool. Didn’t like the noise of the late night net fishing from the dock by many people. Plus not good for the ecology of the river.

Very clean pool

Quiet and clean. Right on the river which was nice walking around and the pool was perfect

It was nice on the river we could walk out on bridge and around the other side to look around.

This is a really nice property with a pool that actually gets maintained and used! The staff is exceptionally nice and helpful. I can usually find something to complain about, but not here! They even have a dock..

The hotel's pool was warm, which is not what you want to swim in when it's hot. The gym facility was poor, with no hygienic spray to clean the machines or weights. Despite having a remote, the tv would not turn on. There was a fan, but no air conditioning. And at least one machine was not functioning properly.

Property was older but well maintained. The pool was very inviting. Rooms were clean but again older. Overall it was a nice stay close to the river and downtown area.

I love staying here but the room was filthy. It was loud outside. The pool is green and full of algae. At least let us know if you’re not going to maintain the pool. I would’ve paid extra for the hotel across the street if I knew the pool was disgusting. Sorry

Our room “looked” clean, but that wasn’t the case. Someone had placed a diaper over the smoke alarm and it was still there. The lamp by the window was held up by a plastic bag. The refrigerator hadn’t been wiped down inside. The shower and toilet had not been properly cleaned since there were hairs still in the tub and stains on the towels. I respect this isn’t a five star resort. However, “clean” isn’t too much to ask for any hotel or motel.

It was a nice area and would've been better if the building was more up to date. They need to get rid of all the mold and ants. The roof had mold and around the windows, which it definitely isn't good for our health. Also, the sheets had stains on them and found hair all over the bathroom.

Clean, spacious, good breakfast

Very clean, wonderful staff, great location.

Check in was great, the room however was NOT! It was like the room was not cleaned, only the beds were. There was used soap in the shower, when the toilet seat was lifted, poop all over. Dead bugs smooshed on the wall. Food on the floor next to one of the beds by the headboard. But the kicker was the live roach on the wall. Immediately went to the front desk, could not offer a refund or discount due to the room booked through Expedia. Only option was to move us to another room. Second room appeared to at least be cleaned, just musty smelling. Had no choice but to take as the town was booked for a fishing tournament. Staff was very apologizing, but will NEVER stay there again!

I was very disappointed with this place as I had stayedthere before. I was bitten by bedbugs my daughter and I, I went to the front desk and asked if I could get another room due to the bites on my arms and we were changed to a different room.

The room was very dirty so we checked another room to make sure there wasn't an oversight in cleaning the first one. The next room was just as dirty. I requested a refund and have had to reach out to hotels.com to have them intervene for the refund.

This is a very conveniently located motel with a gorgeous view of the St Johns. The staff was friendly and accommodating. I was disappointed, however, in the cleanliness of the room. Yes, the sheets were clean and the garbage cans were empty. There were fresh towels in the bathroom. But there was moldy food in the refrigerator, the microwave was dirty, the coffee maker had dog hair inside the machine, there was literal dirt in the sink and toothpaste spit on the faucet. So housekeeping DID pop in for a few moments but they were obviously in a hurry and did a mediocre job. I assume this is not because the housekeeper is lazy but that, like so many hotels lately, they are understaffed and over-worked. This isn't fair to the customer OR the housekeeping staff. Quality Inn needs to do better for both the employees AND the customers.

Very clean breakfast, room and pool area.. we really enjoy how nice people are were treated

Filthy conditions. Don’t eat the free breakfast buffet! There were ton of dead bugs laying on the window seals. The carpet was sticky and mold on the baseboards. Beef O Bradys permanently closed.There’s NO restaurant or bar. On a good note… the location was nice, great view.

Room was clean and functional. Not updated but clean and sufficient for what we needed. Comfortable bed.

Beautiful, albeit older property that is well maintained. We got one of about four rooms that has an obstructed view and lighting. We were by the ice machine, and there is zero sound proofing. You can hear everything outdoors as if it’s in your room. At least it’s a quiet area from 12-6 a.m.

Door lock from inside (dead bolt) not locking at all @room no.222

Clean room- had issues with the tv but the staff was accommodating to both disabilities and also to moving rooms when the tv issue arised. Room was clean and in front of the pool- so we had a nice view of pool and waterway. Pool was clean and nice temp- always people in it during the daytime while we were there. Beat the bridge so can hear traffic but the bridge is beautiful and pretty quiet overnight. Breakfast was really really good with a few different options but one of the better free breakfasts offered

Shower would not drain properly.Other than that it was a nice place.

Beds are terrible. Rooms are smelly.

The property is spread out over multiple buildings. All are beside the river and you should try for a room with an even number so you face the water rather than the road. Our room was large, 2 rooms and clean. But, the shower in our room didn't work, the valve was broken so you couldn't turn on the water. Our room had noisy late at night (Friday) but it's downtown and people heading home from bars etc are inevitable so I wouldn't ding them for that.

Beautiful river views and sunrises. Continental breakfast is good. Good coffee. Staff is very friendly and accommodating. Rooms are okay, could use some updating.

Our AC unit was out. Besides that, rooms are clean and river-front room views are the best.

I’m an avid bicyclist and stayed in this hotel because it is close to the bike trail. I was quite happy. The room was spacy enough to accomodate my bike, it was clean and offered anything I needed included a good working place. I would definitly come back.

They didn’t clean my room the whole stay and the bath tub was nasty , the room serve showed up my last day and didn’t even knock walked right in i had no clothes on i felt violated . When brought to the manager attention dami Kelly was very rude and nasty about it. They have really bad customer service at the hotel they have no consideration for there customers.

The lady at the counter said no rooms would be available until after 5 pm! Room was supposed to be ready by 3 pm on your advertisement!

Breakfast food is the same as everyone. Reconstituted eggs and gray sausage patties.

Received key went to room and it was not cleaned , but they were very nice and up graded the room with no problems, they lady was very nice.

Very friendly staff! With a special shout out to Ms. D. Kelly our front desk manager! She went above and beyond to make sure the electric vehicle charger was up and running for us. Awesome service with a smile. Kudos to you Ms Kelly!!!! you are definitely the reason we will stay here again, if we are ever in this neck of the woods!

Right on Saint John's River -- peaceful & beautiful location. Wonderful & courteous front desk, housekeeping, bfast buffet staff -- everyone. Clean, nice rooms. Enjoyed it -- stayed 4 nights. Excellent location -- convenient to everything. Will come again.

The staff will go out of their way to help you!

Great customer service. Nice breakfast. Pretty river view.

The staff was so very nice at check in. I was able to uograde my room with ease after bringing an extra person.

This is a really nice property with a pool that actually gets maintained and used! The staff is exceptionally nice and helpful. I can usually find something to complain about, but not here! They even have a dock..

We stay here for the Bluegrass Festival every year. Good location on the river with a cooling breeze, pet friendly with lots of grass to walk on, but extra charges. Room good with no complaints, everything functions and its clean. Good value, we will be back again next year. One block from Angels Cafe which is the oldest "silver trailer" cafe in Florida. 1932. Also, Palatka historic district two blocks away. Free breakfast is nothing to write home about.

Nice river view. Enjoyed the pool. Didn’t like the noise of the late night net fishing from the dock by many people. Plus not good for the ecology of the river.

Right on Saint John's River -- peaceful & beautiful location. Wonderful & courteous front desk, housekeeping, bfast buffet staff -- everyone. Clean, nice rooms. Enjoyed it -- stayed 4 nights. Excellent location -- convenient to everything. Will come again.

Staff friendly, nice and convenient location.

Beautiful spot on the River… The area is a little sketchy, but overall it’s quite quaint!

Right o. The river but neighborhood is run down

I’m an avid bicyclist and stayed in this hotel because it is close to the bike trail. I was quite happy. The room was spacy enough to accomodate my bike, it was clean and offered anything I needed included a good working place. I would definitly come back.

It was nice on the river we could walk out on bridge and around the other side to look around.

Great location on the water. The restaurant is closed and it didn’t have that listed. But beautiful view and we got to watch people catching shrimp from the dock. Cool place we will definitely be back.

Property was older but well maintained. The pool was very inviting. Rooms were clean but again older. Overall it was a nice stay close to the river and downtown area.

Good breakfast

The staff at the front desk was friendly and polite.. Not so much at the on-site restaurant Beef O’Brady’s. We were warned by the server/ hostess not to eat there because they were short staffed and the Kitchen employees got ALL the orders wrong and the wait would be at least an hour !

Clean room- had issues with the tv but the staff was accommodating to both disabilities and also to moving rooms when the tv issue arised. Room was clean and in front of the pool- so we had a nice view of pool and waterway. Pool was clean and nice temp- always people in it during the daytime while we were there. Beat the bridge so can hear traffic but the bridge is beautiful and pretty quiet overnight. Breakfast was really really good with a few different options but one of the better free breakfasts offered

Room was pretty clean and in good shape. Coffee maker had an old coffee pod left in it and the hair dryer didn’t work. Breakfast was pretty gross but what hotel breakfast is good.

Everything was amazing. The stay was wonderful, our room was great and we had a great stay. Breakfast was fresh and the food selection was good. I will definitely stay again and will recommend this establishment to anyone.

Restaurant was pretty poor. Food quality not up to standards of other Beef O’Bradys.

The Hotel itself was adequate. Lots of room and everything worked. The view East onto the St Johns River was probably the best feature. The worst feature by far was the "Eating establishment" called "Beef O'Brady's" which is located inside the Hotel. This is our experience: We were seated about 4:45PM. My Son and I ordered the "boneless" chicken wings and my Wife, the sauteed shrimp with steamed veggies. While we ordered at the same time, my Sons came about 10 minutes after mine. I could only eat about half the order before I began to feel I had enough (not because it was plentiful, but because the taste and the luke warm temp). My Wife began to feel queasy about 5 minutes into her meal and suspected the shrimp was rancid. I have to mention here that there were only 3 other "parties" seated in the establishment - so no obvious reason for the long wait, or inadequately prepared meal other than possible laziness or lack of proper training of the kitchen staff.

We only spent one night. We were in and out. The breakfast was terrible. The staff was great

Great location on the water. The restaurant is closed and it didn’t have that listed. But beautiful view and we got to watch people catching shrimp from the dock. Cool place we will definitely be back.

Not enough good food or even quality. Powdered patty eggs, rubbery, no bacon only sausage that was ok, potatoes was pretty dry, and overall Hot food, was barely warm. Hardly any sausage gravy and 2nd morning for breakfast there was no sausage It was empty and no person working around to ask for assistance.. orange juice with watered down.. biscuits for not even warm and extremely dry. Not enough baked goods and the little bit that was there was barely any good. You all should have an ice machine there for your guests. You should have more variety and choices as in bacon, cream of wheat, grits and even better cook to order breakfast. Room furniture was extremely dated that desperately is in need, of remodeling. Carpet and room was damp and towels were stained and floor in the bathroom was not clean. Light on the microwave what's blinking without even having the time set.. broken alcohol bottles on steps and on the walkway to our room.. Windows and the breakfast dining room could be a lot cleaner as they were really dirty and dining room could have been a lot cleaner as well.. upgrading the quality of the yogurt to much better quality than the cheap quality you had serving for your guests. Offering fresh baked goods and a lot fresher food and having someone there that is friendly and with Any customer service knowledge would have been great.. first day there was a lady there not very friendly, this morning absolutely no one.. Not good business at all.. needs a lot of improvemen