Name: Russ Hill Hotel
Address: Russ Hill, Nr Gatwick, Charlwood, England, United Kingdom, Charlwood, Surrey, United Kingdom
Rating: 7.27

Guest reviews

7.3

Good

Based on 997 verified reviews

Who stays here?

Business

14%

Couple

49%

Family

21%

Group

8%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Russ Hill Hotel, travellers frequently find a budget-friendly, airport-convenient stopover with friendly staff, basic facilities, and mixed experiences, with positives around value and on-site dining but recurring complaints about hot, windowless rooms, hard beds, and parking strain.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Phill

3 weeks ago

·

Stayed 1 night

desperately needs renovation .could be wonderful .and to be fair it was clean and serviceable, loads off parking

10

Kiera

3 weeks ago

·

Stayed 1 night

Friendly staff. Comfortable stay. Booked very late last minute and was well looked after

8

Patricia

13 Apr 2026

·

Stayed 1 night

Yes we stayed 2 night but only got breakfast on Sunday they didnt do breakfast on monday morning which for a big hotel thats surpriseing and not very good.for customers.

6

Tony

30 Mar 2026

·

Stayed 3 nights

Bresakfast menu was unavailable at the time of my visit. I think it was to do with kitchen maintenance. As for the bar, I don't drink, so it had no interest to me. Having passed it on previous occasions, it looks cosy and quite intimate - a nice place to have a quiet drink or two with someone close. The staff, as always, are courteous and polite. The girls are lovely and efficient, the guys are just efficient. lol The carpets are old and very dated and the paint ccould really do with touching up. However, my purpose there was just to have a bed for the night while I attended a local tournament for a few days, and to that end, it was perfect. The ensuite shower is spot on, although it could benefit from a shelf of some sort to put your shower gel on. Did I mention,it's half the price of most of the other local hotels?

8

Craig

29 Dec 2025

·

Stayed 1 night

Clean, pillows could have been softer. Will stay there again tho

Russ Hill, Nr Gatwick, Charlwood, England, United Kingdom

Location

Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.

Gatwick Aviation Museum(1.6 Miles)

Manor Royal Business Park(3 Miles)

Ifield Golf Club(4.3 Miles)

Archway Theatre(4.7 Miles)

Horley Leisure Centre(4.7 Miles)

Horley Anderson Leisure Centre(4.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers onsite self-parking for a fee of GBP 5 per day. Guests are advised to contact the property in advance to reserve parking.

The hotel serves English breakfast daily from 7 AM to 9:30 AM for a fee of approximately GBP 10.50 for adults and GBP 5.25 for children.

Yes, pets are allowed at the hotel for a fee of GBP 10 per pet per night, with service animals exempt from fees.

Check-in is from 3:00 PM until 11:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

The hotel is situated in Horley, approximately 2.6 km from Gatwick Aviation Museum and within a 15-minute drive of Tilgate Park and Hawth Theatre. It is about 16.8 km from Gatwick Airport and 76.4 km from Heathrow Airport.

Children aged 1 year old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

The hotel offers rollaway beds for a fee of GBP 10 per night, subject to availability. Advance request or confirmation may be required.

Russ Hill Hotel

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Russ Hill Hotel