The Slaughters Manor House

Excellent staff and lovely room

The bedroom decor was exceptional and the bathroom spacious. We sat at the breakfast table for 40 minutes before we had anything to eat the 2 hot dishes arrived at once. Service seemed haphazard. Reception kindly reduced the bill when we checked out.

This property is beautiful from the outside however the rooms are tired. For the cost, the service is well below standard. All of the individual staff are lovely and trying very hard but it feels like there just aren't enough of them. Our room was very damp and smelt musty on arrival. When we mentioned this to the front desk we were recommended to open some windows. Items that were asked to be laundered were later found balled up in a corner of our room and items leftover from room service forgotten to be cleared away by housekeeping. Breakfast our first morning took nearly an hour due to understaffing and we watched staff scraping leftovers from other tables while we ate. If you are a 'light sensitive' sleeper, do not book! There is a bright green emergency exit light (apparently in every room) that will stop you from sleeping. Nothing to be done about this apparently.

Good location quality. Service was lacking in breakfast room. Not great value for the price - at this price level you would expect better staff service (staff lacking at breakfast, reception staff are not very welcoming) and you would expect more than one small bottle of water in the room, better range of teas in the room. We had requested earlier check in but there was no flexibility on check in and out times.

Breakfast were quite nice. But a little salty to me.