Name: Sheraton Grand Salzburg
Address: Auerspergstraße 4, Salzburg, Salzburg State, Austria, Salzburg, Salzburg State, AT
Price range: $203–$1,069 per night
Rating: 8.75

What guests think

Across the reviews, Sheraton Grand Salzburg is praised for its central location beside Mirabell Gardens, friendly and helpful staff, comfortable often spacious rooms, and an excellent breakfast, with several guests noting upgrades and easy access to Salzburg’s main sights.

Many also like the lounge and bar, and a few mention the sauna and fitness area, although one review notes gym renovations. Some downsides recur: occasional dinner delays or a limited dinner menu, isolated service or billing issues, and a few comments about small showers, weak water pressure, or dated areas. Overall, expect a comfortable, well-located stay ideal for exploring Salzburg.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the lounge and bar, and some note the sauna and fitness facilities; one review mentions the gym under renovation.

Related guest reviews

8

Yutaka

Aug 15, 2024

·

Stayed 3 nights

Wonderful location . Lobby, restaurant and open garden area were good

10

Ivor

Jul 19, 2023

·

Stayed 1 night

I enjoyed the property which was very well put together with the interior decoration...,lovely. I had room 115, Everything was super. l thank Matel for his help along with the front desk personal for help in getting my extra luggage sent to Vienna by train....The young bartender made me great martinis and was very entertaining. In all it was a wonderful stay at the Sheraton Grand in Salzburg.

10

Manuela

May 9, 2024

·

Stayed 2 nights

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

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10

Mark

Oct 7, 2023

·

Stayed 4 nights

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

10

Bor-Yau

Feb 26, 2025

·

Stayed 3 nights

健身房施工改建中其他都不錯

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10

Lucy

Jul 20, 2023

·

Stayed 7 nights

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

10

joyce

May 22, 2023

·

Stayed 3 nights

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

8

Nassar

Feb 15, 2025

·

Stayed 1 night

The lounge offering free snacks and drinks is amazing

10

April

Jan 17, 2025

·

Stayed 2 nights

Beautiful property, nice location. Enjoyed the walk along river to old town.

10

Melody

Jul 19, 2024

·

Stayed 2 nights

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

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Cleanliness

Reviews commonly describe the hotel and rooms as clean, though one report mentions mold in a shower seal and some maintenance wear.

Related guest reviews

10

Renata

Jul 16, 2025

·

Stayed 2 nights

Hotel excelente, quarto, limpeza, restaurante,. Equipe cordial!Localização excelente.

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10

Tomi

Feb 19, 2024

·

Stayed 2 nights

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

10

Manuela

May 9, 2024

·

Stayed 2 nights

Sehr freundliches hilfsbereites Personal. Sehr sauber. Schönes Zimmer. Zentral am Mirabellen Park, 10 Minuten zur Altstadt Salzburg. Kommen bestimmt wieder. Gute Parkmöglichkeiten am Hotel.

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10

Alexandre

Nov 5, 2025

·

Stayed 3 nights

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

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6

Marco

Jan 1, 2024

·

Stayed 2 nights

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

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10

elizabeth

Jun 2, 2024

·

Stayed 1 night

Great location - clean - nice staff.

10

Helen

Aug 3, 2025

·

Stayed 4 nights

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

10

joseph

Jun 17, 2025

·

Stayed 1 night

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

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Rooms

Rooms are generally comfortable and often spacious, with modern or remodeled decor and some terraces or park views. A few reviews cite small showers or rooms, weak water pressure, or dated elements.

Related guest reviews

10

Michelle

Jul 30, 2025

·

Stayed 3 nights

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

10

Alexandre

Nov 5, 2025

·

Stayed 3 nights

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

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10

Lucy

Jul 20, 2023

·

Stayed 7 nights

I really enjoyed my stay here. The location was simply fabulous - our room overlooked the park. We only had to walk across the gardens to get to the Mirabell Palace and to go on day tours. The staff were professional and friendly. The room was great. I loved the bar and lounge. The only thing missing fir me was tea abd coffee making facilities in the room.

10

Hongyan

Jul 16, 2023

·

Stayed 2 nights

The hotel room is tastefully decorated. The rooms are remodeled and refreshing. Breakfast is great and has a lot of variety. The property is right next to the Mirabell Palace and gardens, also very close to the old town where most of the tourist attractions are.

6

SANG CHEON

Apr 19, 2024

·

Stayed 2 nights

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

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10

Helen

Aug 3, 2025

·

Stayed 4 nights

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

6

David

Aug 30, 2023

·

Stayed 2 nights

The shower was tiny making showers challenging. The room was not worth the cost

10

Barbara

Dec 31, 2025

·

Stayed 3 nights

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

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10

Mercy

Jul 3, 2025

·

Stayed 3 nights

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

10

Catherine

Mar 25, 2024

·

Stayed 2 nights

The staff were kind, well trained and attentive. The room was lovely. Short easy walk to the old town.

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Service

Service is widely praised as friendly, helpful, and professional, with upgrades and some early check-ins. However, a few guests reported billing or refund issues, slow or forgetful dinner service, or an unwelcoming interaction.

Related guest reviews

10

Michelle

Jul 30, 2025

·

Stayed 3 nights

This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.

10

Mark

Oct 7, 2023

·

Stayed 4 nights

The staff was excellent and good breakfast. My cancelled flight required that I stay in Salzburg four additional nights. I booked the hotel and arrived at 7:30am. They were able to find a room for me and let me check in right away instead of waiting for the 2pm check in. I also really enjoyed the weight room and saunas. Great location too!

10

Alexandre

Nov 5, 2025

·

Stayed 3 nights

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

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6

matthew

Sep 2, 2025

·

Stayed 3 nights

Refused a refund when I accidentally double booked. Tried to straighten it out 5 minutes later and they refused refund. Cost me thousands. Will not stay there again

6

SANG CHEON

Apr 19, 2024

·

Stayed 2 nights

전반적으로 호텔 위치, 상태는 좋았습니다. 그러나 방이 좁았습니다 . 조식은 보통 이상. 직원들의 서비스 또한 괜찮았습니다. 미라벨 정원 바로 옆이라 위치는 최고였고요. 다만, 신용카드 Deposit 용 오픈 한것으로 숙박비용을 이중으로 결제해 버렸어요. 체크아웃 이후에 알고 헝가리에서 국제전화로 확인까지 해서 겨우 오류로 사과 받고, 환불을 해준다는 약속을 했습니다 만, 있을수 없는 실수를 한다는 것은 다분히 고의적인 부분이 보여요. 5성급 호텔에서 고객 숙박비용을 중복 청구 한다는 것이 이해가 안되고, 숙박비용은 이미 선납으로 100% 결제했고, 단지 Deposit Open용 으로 사전 정보도 없이 중복 청구를 한다는 것은 고의적인 행위로 보여 집니다. 이런 내부적인 오류를 개선해야 합니다

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10

Edwin

Oct 10, 2025

·

Stayed 2 nights

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

10

Barbara

Dec 31, 2025

·

Stayed 3 nights

O hotel me surpreendeu positivamente, ganhamos um upgrade de quarto e o quarto era grande com terraço e muito confortável. O atendimento foi rápido e gentil.

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10

Amanda

Nov 15, 2025

·

Stayed 4 nights

The staff were excellent, friendly, professional and knowledgable. I cannot fault the hotel and would thoroughly recommend.

10

Bernard Anthony

Sep 20, 2023

·

Stayed 3 nights

Central well maintained property with extremely helpful and attentive staff. Front desk team were very welcoming and they went above and beyond to assist in any way possible - especially Matei.

10

Lothar

Sep 19, 2025

·

Stayed 3 nights

Robin an der Rezeption war herausragend, er hat uns das beste Zimmer gegeben.

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Location

The location is a strong point: next to Mirabell Gardens and within an easy walk to the Old Town and transport. A few guests felt it was on the edge of the center or slightly farther than expected.

Related guest reviews

10

Soulla

May 13, 2025

·

Stayed 3 nights

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

10

Volker

Jul 23, 2024

·

Stayed 1 night

Very, very nice hotel in the heart of Salzburg. Also very pricey.

10

Timoteo

Sep 16, 2023

·

Stayed 3 nights

Great location. 100 steps away from Mirabell palace and gardens. Same distance to the farmers market that takes place every Thursday morning. 2 bus stops from the Hauptbahnhof.

8

Leonard

Jul 30, 2024

·

Stayed 1 night

I it really on the edge of the old town, further away that I would have liked

10

Scott

Jul 13, 2024

·

Stayed 1 night

Convenient downtown location, next to the Schloss Mirabell.

10

frank

Jun 30, 2025

·

Stayed 2 nights

Beautiful Hotel located in the perfect location walking accessible to all the beautiful and historic must see's in Salzburg!

10

Mercy

Jul 3, 2025

·

Stayed 3 nights

The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.

10

joseph

Jun 17, 2025

·

Stayed 1 night

The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.

10

Melody

Jul 19, 2024

·

Stayed 2 nights

We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.

8

Zeev

Feb 17, 2024

·

Stayed 4 nights

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

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Dining

Breakfast is frequently highlighted as excellent with good variety, and the on-site restaurant receives positive comments. Some reviews mention long waits at dinner or a limited dinner menu.

Related guest reviews

10

Soulla

May 13, 2025

·

Stayed 3 nights

Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet

10

Tomi

Feb 19, 2024

·

Stayed 2 nights

Very central. Great service. Clean. Walkable to all the key tourist spots. Nice breakfast options.

10

Alexandre

Nov 5, 2025

·

Stayed 3 nights

Otima localizaçao, recebemos um upgrade quarto com vista para o parque do palacio Mirabel Quarto moderno, amplo e limpo Funcionarios solicitos e cafe da manha imperdivel Voltaria com certeza

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6

Marco

Jan 1, 2024

·

Stayed 2 nights

Wir waren vom 30.12.23 bis 01.01.24 im Sheraton Grande Salzburg. Nur 2 Übernachtungen ohne Frühstück und ein Silvester Menü im Restaurant Taste.it. - Positiv ist zu erwähnen, dass das Personal im Hotel sehr freundlich und hilfsbereit war und wir sogar ein kostenloses Upgrade auf ein Deluxe Doppelzimmer (Nr. 117) bekommen haben. - Negativ ist, dass das Zimmer schon etwas in die Jahre gekommen war und nicht mehr alles taufrisch ist - verschimmelte Silikonfugen in der Dusche für ein 5 Sterne Hotel, bei dem das Zimmer ab 300€ pro Nacht aufwärts kostet geht gar nicht ... Ich denke nicht, das es an der Reinigungskraft liegt - entweder ist die Zeit zur Reinigung zu knapp bemessen, die eingesetzten Mittel nicht wirksam oder das Alter der Silikonfugen über der Zeit. Der zweite negative Punkt war eine männlich Servicekraft im Taste.it zum Silvester Menü - er vergaß ständig bestellte Dinge, wußte nicht was ein Martini Bianco ist (obwohl auf der Karte) und zum Schluss warteten wir ca. eine halbe Stunde auf die Rechnung. Seine junge Kollegin war dafür wirklich sehr engagiert. Ich bin nicht sicher, ob ich das Hotel nochmal buchen würde.

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10

joyce

May 22, 2023

·

Stayed 3 nights

Staff was excellent! We were upgraded to club level. They were accommodating and friendly. Food at the Mirabell Restaurant was superb. This hotel is extremely close the Sound of Music locations and to bus tours. We even had a wonderful view from our hotel to the Mirabell Gardens.

10

Dennis

Oct 2, 2023

·

Stayed 1 night

All the services including front desk and restaurant are excellent. Check in is fast and I saw some guests can have their rooms even they come to check in in the morning. Foods in the restaurant including breakfast and dinner are very good except the waiting time for dinner. We waited for more than 40 minutes to have our meals but the waiter noticed that and kept follow up with the kitchen. This hotel is just sit next to Meta Bell Garden so you can go to the garden early in the morning to take some beautiful pictures. We went there at 7:30am to take photo and only 1 or 2 persons walking in the garden

10

Edwin

Oct 10, 2025

·

Stayed 2 nights

Pleasant from the moment we walked in the door. Helped us with everything we needed. Get the breakfast included...it's a very nice spread!

10

Helen

Aug 3, 2025

·

Stayed 4 nights

Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.

8

Jong Soue

May 28, 2024

·

Stayed 6 nights

Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.

8

Zeev

Feb 17, 2024

·

Stayed 4 nights

Nice hotel in a good location close by to the train station, and to the old city and the major attractions. Room size good, and the breakfast was plentiful.

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Month	Average price
January	$280
February	$272
March	$264
April	$328
May	$447
June	$422
July	$407
August	$531
September	$468
October	$388
November	$394
December	$470

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $355
4 $313	5 $338	6	7 $341	8	9 $581	10 $321
11 $254	12 $326	13 $963	14 $250	15 $264	16 $280	17 $249
18 $204	19 $317	20 $231	21 $250	22	23 $563	24 $264
25 $216	26 $208	27 $203	28 $235	29 $208	30 $235	31 $212

Sheraton Grand Salzburg

Prices for Sheraton Grand Salzburg

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 Bedroom

Classic Room, 2 Twin Beds, City View

Studio Suite, 1 Bedroom, Park View

Deluxe Room, 1 King Bed, Park View

Grand Suite, 1 Bedroom

Room, 1 King Bed, Terrace, Park View

Deluxe Room, 2 Twin Beds, Park View

Junior Room, 1 King Bed

Executive Room, 1 Double Bed

Classic Room, 1 King Bed, City View

Suite, 1 Bedroom

Suite, 1 Bedroom, Park View

Guest reviews of Sheraton Grand Salzburg

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Grand Salzburg

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $289	21 $342	22 $364	23	24 $1,069	25	26 $416
27 $362	28	29 $374	30