Hilton Dublin Airport Hotel

Do not stay here if you have any accessibility needs or might need any special accommodations - the hotel is not equipped, and the staff will not offer any support or solutions. My mom suffered an injury during our trip - I booked with the Hilton noting the international brand and hoping it would be accessible. Here, the handicap entrance is very far from the parking lot/drop off point. The hotel does not provide a wheelchair for guest use. All the double bed rooms are very far from the elevator. Please note - every other hotel we stayed at had a wheelchair and made efforts to accommodate my mother and do anything to make her comfortable. Not Hilton. Here, I initially came into the hotel and asked the staff for a wheelchair - the lady at the desk said they did not have one but would look and would ask the manager. Later, when I returned, they did not have any solution. I asked the staff follow up with management - Nikil Mehta jumped in and said "I am the manager and we do not have a wheelchair." There was no apology or remorse expressed. It was very matter of fact - that your mom's injury is your problem and the hotel does not care. Even more, they did not provide us with any rooms on the first floor - and the room we were assigned was very far from the elevator. Finally, I asked whether the shuttle driver could park closer to the entrance for pick up - nope, the Hilton would not accommodate. Overall very disappointing.

Big , tidy and comfortable room.

Ideal stopover for easy access to Dublin airport. Great value and fresh breakfast. Excellent service from bar and restaurant staff.

The room was clean, the bed was comfortable, everything in that regard was fine. The restaurant could use a little help with service. The actual servers were absolutely kind and helpful. But multiple times many of them walked by without acknowledging empty glasses, we were done with our food for a while and eventually had to flag someone down to clear our plates, as we wanted to order more. Again, when we were interacting with servers it was lovely, but waiting on servers to a while.

All great with exception of air conditioning. Room was very warm due to strong sunshine but AC did nothing to help. Very noisy and didn’t achieve anything. Otherwise delighted, great breakfast.