LVG Hotel Collection - Pallanza

Lovely hotel on the lakeside, very friendly and helpful staff. Thankfully had parking nearby too which helped a lot. Breakfast was really good too. Would happily return again.

I paid a lot of money for a superior room but the room waa barely a standard room. The onky superior feature was the lake view. The kettle had to be plugged into the bathroom plug as it wouldn't fit any other socket. I had 2 paper cups for hot drinks and a couple of tea bads and 2 sugars for 3 night stay. The bed was very hard and facilities extremely basic. The room was bare and very small. For a room that should cost over £800 for 3 nights out of season that is shocking. I asked to be moved but the room they put me in was even worse. I asked for a partial refund free Expedia who did comtact the hotel for me but no partial refund was made.

Not quite up to the standard expected for the price paid. However the location was very good and staff friendly. Had to checkout early and no facility allowed to get an early breakfast or cuppa before 7am! No facility to pay bill the evening before when tried to at 10pm

A nice hotel which needs some refurbishment.

Very warm & helpful check-in. Easy instructions to parking lot nearby. Comfortable & clean room. Terrific waterfront location with restaurants etc in close proximity. Plentiful array of choices for breakfast.