Holiday Inn Express Cambridge by IHG

Only thing id suggest is changing the pic of the hotel because the pics online you guys have a hot tub and when you get there theres none lol.

The facilities were in perfect shape. Good location too.

Staff was helpful and understanding. There were crumbs under both beds, which the staff quickly vacuumed up. But still, they shouldn't have been there. Pool water looked an eerie green which spooked my kids. Window curtains didn't close fully so when sun came up, room was very bright. Expedia site said there was a hottub here, which was one of the reasons we chose this, but upon arrival, no hot tub to be seen. I blame Expedia for that. Breakfast was nice, ample parking, quick walk to food options, friendly staff. Was still more $$ than I've spent for nicer hotels

Great get away, near stores and restaurants. Definitely would recommend and return again to enjoy the pool.

The room and beds were comfortable. The TV and Wi-Fi were good. All facilities were clean and in good repair.

Great stay! Clean room, comfy beds, looked recently updated, and nice breakfast included. One complaint was that the listing said their was a hot tub, but there was not.

Every staff member was great. The place was clean and pool was nice.

Only constructive review is that the front desk didn’t know how to walk me through tv working I forgot how to get out of menu. Also the pool was closed entire weekend. And the front desk didn’t know when I checked in. This was VERY disappointing

We choose this Hotel because we are visiting harried Tubman museums and blackwater national refuge , we had a relaxing couple days at the hotel, warm water in the pool, yummy breakfast , no noise during the night. I will came back .

Pool and hot tub, open for use....a plus!!!! I hate when it isnt posted to a website that it is down for renovations or tepairs. Breakfast was good. Comfortable rooms.

Quiet room, comfortable bed. The vent fan in the bathroom was dusty. I don’t like the sink outside the bathroom, with no place to put my supplies for the shower.

Very clean, and wonderful staff. shower had mold on caulk, bathroom vent sounded like a 90 mph wind, could hear people plugging in the outlets and talking next door.

Room smelled of cigarette smoke

Easy early check-in. Room and entire hotel was very clean and in good repair. Room was quiet, and bed was very comfortable. Staff were very polite. Breakfast buffet looked good (but we ate elsewhere with family).

Great little hotel. Very clean and definitely recently renovated. Would definitely stay there again.

I have stayed in many hotels in the last year and by far this hotel surpassed all of them. The staff was friendly and accommodating, the room and bath were very clean and I loved the chair and footstool in the room. I am handicapped with a service dog and when I was unloading my car a staff member came out to help me and this was not her job! I know where I will be staying the next time I am in town.

It was great! The room was clean. The lobby was clean and the hotel and room smelled so nice. Would definitely stay again

The check in and out went smoothly . The beds were comfortable. The room was not as clean as it should have been

Bed very uncomfortable. A/C extremely squeaky. Room not very clean. Room wasn’t cleaned while we were there. Pool was nice. Check in was fine.

The Holiday Inn was very clean and modern looking. Breakfast was continental with plenty of variety. I would highly recommend staying here.

Ottoman in room needed cleaning. Walls are thin. Great breakfast.

Excellent stay only downside was thin wall to room next to me and they were a bit loud.

Impressed by building construction. In comparison with my recent stay at a Marriott Courtyard, in which the walls were so thin you could hear conversations next door, this seemed much quieter and sleep was not disturbed. Staff was pleasant and helpful, room laid out well and clean. All good.

This hotel was very nice and clean. We enjoyed the spacious room, which was a plus for my husband and I. Check in and check out were a breeze and the staff was very friendly and responsive. They also had one of the best complimentary breakfasts I've seen in a long time. I would stay again without question.

The room was clean and classy, and the bed was super comfortable. Great bedding as well!

The room and beds were comfortable. The TV and Wi-Fi were good. All facilities were clean and in good repair.

Easy early check-in. Room and entire hotel was very clean and in good repair. Room was quiet, and bed was very comfortable. Staff were very polite. Breakfast buffet looked good (but we ate elsewhere with family).

Could not close the curtains and the digital sign outside was bright

My room was bext to the elevator was the only problem.

Have stayed there a few times as we visit the area. It’s on a busy strip, but we couldn’t hear any street noise at night. Good value.

Always pleasant staff with excellent customer service, clean rooms, nice hot water for relaxing shower, and convenient. The BEST in the Cambridge area!

Had some trouble connecting to the internet, and staff could not resolve the issue. Otherwise everything was very nice. I like this hotel. Very comfortable.

We had a great stay. We love staying at the Holiday Inn. The staff that checked us in wss extremely helpful, patient, and professional.

I stayed for two nights. The first night was fine - quiet and seemed as if it would be a decent stay. However, the second night was the total opposite. The hotel has a “10:00 p.m. quiet policy” which is to be enforced nightly and is advertised on the property. Unfortunately, during my second night stay someone was playing loud music (with a lot of bass) starting at 10:00 p.m. and I called the front desk. They said they would go on the floor and check it out. Approximately, 15 minutes after my call, the music got louder and I called the front desk again and the person said that someone went on my floor in the hall and didn’t hear anything. I shared with the front desk person that you will not hear the loud music if in the halls but when in my room. I offered for the person to come to the room and they said (in a condescending tone) they were not allowed to come in rooms since they were the only person on staff. I totally understood not being able to come in the room, however, I was concerned about how long I was going to hear the loud music. Needless to say, the loud music played until 11:30 p.m. and I didn’t get to sleep until after 1:00 p.m. Therefore, I will never stay at this property (nor encourage others) again. While I was concerned about the loud music, what was more alarming to me was the lack of compassion and rudeness from the second front desk person. So while I cannot tell anyone where to spend their money and time, I can only share my truth.

I booked my reservation ahead of time so check in was quick the staff was nice and friendly and the room was nice and clean the bed 🛏 was very comfortable.

Easy early check-in. Room and entire hotel was very clean and in good repair. Room was quiet, and bed was very comfortable. Staff were very polite. Breakfast buffet looked good (but we ate elsewhere with family).

I actually had to cancel my stay as I stood in the lobby. My mother has dementia and just wanted to get home. She and I had a very tense time in the parking lot, but clerk Marisa was such a big help! She offered snacks for my mother and tried desperately to see if the stay could be tefunded. (It couldn’t). Because of her kindness and the kindness of a bystander, LeAnn, I give this hotel 5 stars!

I have stayed in many hotels in the last year and by far this hotel surpassed all of them. The staff was friendly and accommodating, the room and bath were very clean and I loved the chair and footstool in the room. I am handicapped with a service dog and when I was unloading my car a staff member came out to help me and this was not her job! I know where I will be staying the next time I am in town.

Great place for the price. Staff was friendly and helpful. Room was clean. Breakfast was so-so. Overall it met our needs and I would return.

Only constructive review is that the front desk didn’t know how to walk me through tv working I forgot how to get out of menu. Also the pool was closed entire weekend. And the front desk didn’t know when I checked in. This was VERY disappointing

Reasonably priced and fairly clise to downtown Cambridge.

Very clean and close to ammenities

The facilities were in perfect shape. Good location too.

No regrets. Great hotel. There is a Chinese restaurant right next door.

Nice clean comfortable property. Delicious and varied free breakfast. Close to other dining options. Friendly and helpful staff. Easy on and off from main highway.

Plenty of restaurants in walking distance. Nice rooms and good breakfast!

Clean room and convenient location

Was a great property for what I needed of exploring Cambridge and participating in an event held at the conference center but at a more affordable price point. The location was great, room clean, staff helpful, and need very comfortable.

It's a well designed hotel for those on modest budgets. Easy for me to walk into Cambridge proper. It even has a little swimming pool. The complimentary breakfast eating area is spacious and looks like a restaurant seating. The rooms are clean, large, and comfortable. The walk in shower was a first for me. After an active day of touring, I could relax and get a good night's rest. I look forward to returning there sometime soon.

Have stayed there a few times as we visit the area. It’s on a busy strip, but we couldn’t hear any street noise at night. Good value.

Very clean room, helpful staff, good hot breakfast

This hotel was very nice and clean. We enjoyed the spacious room, which was a plus for my husband and I. Check in and check out were a breeze and the staff was very friendly and responsive. They also had one of the best complimentary breakfasts I've seen in a long time. I would stay again without question.

Nice clean comfortable property. Delicious and varied free breakfast. Close to other dining options. Friendly and helpful staff. Easy on and off from main highway.

Great experience. Fully satisfied. Breakfast was very good and so satisfying.

Seemed very new. Clean. Good breakfast

Everything was excellent! There was a lady who was uncontrollably laughing at 1am in the morning, no big deal! We all need to laugh more!! The breakfast was superb. 10/10

Staff at the front desk was great, room was clean and well stocked. My only issue was breakfast, it took forever for them to refill items. They stopped bringing out certain items way before breakfast was supposed to end so very little to chose from.

Great place for the price. Staff was friendly and helpful. Room was clean. Breakfast was so-so. Overall it met our needs and I would return.

Nice hotel but no hot water for tea this morning and decaf coffee was just tepid. Other than that very nice hotel

Room was very clean, staff was polite, breakfast was very good. Stayed 2 nights and I would definitely recommend them.