Name: Hôtel Couvent du Franciscain Centre ville
Address: 18, Rue du Faubourg de Pierre, Poincaré, Strasbourg, France, Strasbourg, Bas-Rhin, France
Rating: 8.05

Guest reviews

8.1

Very good

Based on 1,340 verified reviews

Who stays here?

Business

22%

Couple

37%

Family

19%

Group

11%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Hôtel Couvent du Franciscain Centre ville, travellers highlight a central, walkable location and notably friendly staff, while reviews frequently mention compact rooms in an old-convent building, generally good breakfasts, and limited, prebooked parking that can be inconvenient.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Kevin

Apr 9, 2026

·

Stayed 1 night

There was confusion about the included breakfast. I believed I had booked it with breakfast. The staff at reception initially said it wasn’t included so took an additional payment then apologised for taking the payment saying that she checked and that it was included. She also charged an excess and wrong city tax charge and then said that they could not refund any of it that day due to some payment card of theirs not being available. Eventually the excess city tax was refunded but the hotel decision was that breakfast wasn’t included. Not a pleasant experience so poor in my opinion. Nice room though but in need of maintenance. The toilet was had a leak so was not a please experience.

10

Leonardo

Jan 31, 2026

·

Stayed 1 night

Excelente

6

Jenn

Dec 23, 2025

·

Stayed 4 nights

Make sure if you are driving to this hotel you confirm your reserved parking. In addition, our shower flooded the bathroom and the carpet so we had to move to another room which was on the 5th floor with no elevator access. We had to carry our luggage up a curving staircase—very challenging and with my 80 year old mother in law, not that safe.

8

David

Dec 18, 2025

·

Stayed 3 nights

Good value and convenient hotel for Christmas Markets. Friendly and attentive staff.

8

Mark

Dec 15, 2025

·

Stayed 3 nights

Yes

18, Rue du Faubourg de Pierre, Poincaré, Strasbourg, France

Location

A stay at Couvent du Franciscain places you in the heart of Strasbourg, within a 15-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral. This hotel is 0.7 mi (1.1 km) from Train Station Square and 0.2 mi (0.4 km) from Saint-Pierre-le-Jeune Church.

Saint-Pierre-le-Jeune Church(0.2 miles)

Place des Halles Shopping Centre(0.3 miles)

Haguenau Square(0.3 miles)

Printemps Department Store(0.3 miles)

Broglie Square(0.3 miles)

Strasbourg Christmas Market(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 20 per day. Reservations are not required.

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 14 per person.

Pets are allowed with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

Check-in is from 3:00 PM until midnight, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

The hotel is situated in the heart of Strasbourg, within a 15-minute walk of the Strasbourg Christmas Market and Strasbourg Cathedral. It is 0.7 mi (1.1 km) from Train Station Square and 0.2 mi (0.4 km) from Saint-Pierre-le-Jeune Church.

Children 3 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of EUR 18 per night, and advance request or confirmation is required.

Hôtel Couvent du Franciscain Centre ville

Amenities

Property description

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