Cozumel Hotel & Resort - All Inclusive
From
109 $US
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From
109 $US
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À propos de cet établissement
Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un centre de fitness et un service de location de vélos. Parmi les services e...
Équipements
Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un centre de fitness et un service de location de vélos. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans cet hôtel, vous pourrez manger dans un des 2 restaurants ou profiter du service d'étage (horaires limités). Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Pour bien finir la journée, vous trouverez sur place un bar / salon.
Chambres
Les 90 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. Les chambres sont dotées d'un balcon aménagé. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Cozumel Hotel & Resort - All Inclusive, vous serez au cœur de Cozumel, à 2 min en voiture de Musée Cozumel et à 8 min de Parc national Chankanaab. Cet hôtel tout inclus se trouve à 8,2 km de Chankanaab Beach Adventure Park et à 12,9 km de Playa Paradiso.
À proximité
Palacio Municipal(0.5 miles)
Plage aux raies(0.6 miles)
Plaza Punta Langosta(0.7 miles)
Terminal de Croisière Punta Langosta(0.7 miles)
Statue de Rafael E. Melgar(0.8 miles)
Plage Caletita(0.9 miles)
Récif de Villa Blanca(0.9 miles)
Église Vagues de Grâce(0.9 miles)
Museo de la Isla de Cozumel(1 miles)
Monde Marin de Cozumel(1.3 miles)
Église San Miguel(1.3 miles)
Central Plaza (immeuble)(1.3 miles)
Parque Publico Benito Juárez(1.3 miles)
Marché Municipal "Benito Juarez"(1.4 miles)
Terminal maritime de Cozumel(1.4 miles)
Aéroport principal le plus pratique pour rejoindre Cozumel Hotel & Resort - All Inclusive : Aéroport international Cozumel (CZM)(2.9 miles)
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Jardin
Plongée
Emplacement
Carretera Costera Sur Km 1.7, Colonos Cuzamil, San Miguel de Cozumel, Quintana Roo, Mexique
Palacio Municipal (0.5 miles)
Plage aux raies (0.6 miles)
Plaza Punta Langosta (0.7 miles)
Terminal de Croisière Punta Langosta (0.7 miles)
Statue de Rafael E. Melgar (0.8 miles)
Plage Caletita (0.9 miles)
Options de chambre
5
Chambre Standard, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
484 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Télévision
7
Chambre Supérieure (With Jacuzzi)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
355 ft²
BalconClimatisationTélévisionTélévision par câble
5
Chambre Supérieure
Détails de la chambre
2 Lits Doubles
Couchages 3
484 ft²
BalconClimatisationTélévisionTélévision par câble
7
Chambre Standard, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 3
322 ft²
BalconClimatisationLits pliants ou supplémentaires (gratuits)Télévision
Avis des voyageurs sur Cozumel Hotel & Resort - All Inclusive
8
Très bien
Basé sur 1 406 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux avis, l'hôtel Cozumel Hotel & Resort est apprécié pour son personnel accueillant, sa grande piscine et l'accès facile au snorkeling et à la plongée depuis la plage. Cependant, des problèmes récurrents sont signalés, notamment des chambres vieillottes et une connexion Wi-Fi inégale dans les chambres.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux avis, l'hôtel Cozumel Hotel & Resort est apprécié pour son personnel accueillant, sa grande piscine et l'accès facile au snorkeling et à la plongée depuis la plage. Cependant, des problèmes récurrents sont signalés, notamment des chambres vieillottes et une connexion Wi-Fi inégale dans les chambres.
L'emplacement est pratique pour se rendre à pied en ville et aux ferries, et un club de plage se trouve juste en face de la rue via un tunnel, offrant une entrée rocheuse mais une eau claire. Les installations comprennent un centre de plongée et une jetée sur place, ainsi que des spectacles occasionnels le soir. Cependant, les clients notent un manque d'ombre au bord de la piscine et certains problèmes d'entretien, comme des carreaux manquants ou un jacuzzi parfois hors service. Plusieurs personnes mentionnent des horaires de repas fixes et des frais supplémentaires pour le service en chambre ou les boissons haut de gamme, ce qui peut donner l'impression que la formule tout compris est limitée. Dans l'ensemble, attendez-vous à un complexe économique et discret qui conviendra davantage aux plongeurs et aux amateurs de snorkeling qu'aux personnes en quête de luxe.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une grande piscine et une zone en bord de mer de l'autre côté de la rue (via un tunnel) offrent un snorkeling dans une eau claire, ainsi qu'un centre de plongée et une jetée sur place pour les prises en charge. Certains clients notent un manque d'ombre et des problèmes d'entretien occasionnels, comme des carreaux de piscine manquants ou un jacuzzi en panne.
Avis de voyageur à ce sujet
10
Shannon
7 févr. 2025
·
A séjourné 5 nuits
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
8
Marcia
2 mars 2025
·
A séjourné 7 nuits
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
10
MELISSA
2 mars 2025
·
A séjourné 7 nuits
Great location. Nice pool!
Great location. Nice pool!
6
Travis
18 janv. 2025
·
A séjourné 7 nuits
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Gary
8 nov. 2024
·
A séjourné 6 nuits
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
10
paul
5 juin 2025
·
A séjourné 2 nuits
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
8
Virginia
29 janv. 2025
·
A séjourné 4 nuits
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Deborah
2 mars 2025
·
A séjourné 7 nuits
Large pool, fun activities, but not pushy .
Large pool, fun activities, but not pushy .
10
Jason
27 déc. 2024
·
A séjourné 5 nuits
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
10
Adam
11 août 2025
·
A séjourné 1 nuit
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont mitigés : beaucoup mentionnent des chambres propres et des espaces bien entretenus, tandis que d'autres signalent des endroits sales ou usés, des débris ou des zones glissantes près de la piscine, ainsi que des mouches ou des oiseaux près des buffets. La qualité du service de ménage semble variable.
Avis de voyageur à ce sujet
6
Coby
27 sept. 2023
·
A séjourné 5 nuits
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
It did not really feel like an all inclusive. You had to work to find bartenders and it was not 24 hour service. Property and rooms are old, but clean. Breakfast was OK, lunch buffet was very poor, dinner was OK. It is definitely a hotel set up for scuba divers. If you are not diving, I would not recommend this hotel.
2
Gabriel
15 mars 2024
·
A séjourné 4 nuits
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
I have never written a bad review however the hotel is in shambles. Everthing needs to be power washed there is dried gum and dirt covering every hallway. Someone pooped in the jacuzzi and we had to report it, after using it. I also was sick the day after. There are absolutely no amenities, no in room snacks or beverages, no facecloths, no bed linenes except a sheet and 1 pillow. The hotel is very old and that was not the issue it was the cleanliness. The staff tried but are trained more to make sure people do not steal than to assure your comfort. It is sad this could be a gem of a hotel. I tried to find a direct number to comtact Wyndham, it is surprising they are allowing this hotel to be a part of their chain. The only upside would be easy access for snorkeling.
6
Kevin Thomas
14 mars 2024
·
A séjourné 14 nuits
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
Room and large areas very old n run down looking. Hot food not very warm, not always covered so didn't retain heat . No washcloth 14 days Nice selection at buffets. Special dinners by the pool very nice Staff at entrance stood around visiting and laughing with security. Some staff very nice, others were a little unkind at times. Housekeeping in our room was wonderful Pool is beautiful. Beach area had lots of ants. Entertainment/activities in the evenings was nice. Plenty of drinking water available. Windows, floors, small tables in common areas need cleaning. Requested a room change day one because we had no furniture. They moved us to a better room day 2.
6
Venus
22 déc. 2024
·
A séjourné 7 nuits
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
10
Martha
21 juil. 2024
·
A séjourné 3 nuits
We were highly satisfied...very clean
We were highly satisfied...very clean
10
Adam
11 août 2025
·
A séjourné 1 nuit
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
2
Steven
12 févr. 2025
·
A séjourné 2 nuits
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
4
SERGIO
30 juil. 2024
·
A séjourné 6 nuits
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
10
Jeannette
11 févr. 2024
·
A séjourné 3 nuits
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
First of all this is an older hotel so everything is not shiny and new. However, we noticed the maid cleaning the next room and they were mopping the floor and did a very thorough cleaning. We were happy with the very clean room. The beds comfortable the pillows very big and felt like rocks. All of the employees there were really nice and eager to help. They really enhanced the stay. The food was really tasty and with good flavor. If you like bland food this is not the place for you unless you eat at the hamburger stand at the pool. One of the best things that we loved was the beach right at the hotel. There is a place to get in the ocean if you swim to the left and go past the boat dock, stay along the shore and you will see a beautiful reef and many colorful fish. We did that for two days until the wind picked up and it was too rough to swim in the ocean. The pool was big and nice. They had Dos Equis amber beer which was nice because it has flavor but only in the pool bar. The beach bar only had the lite beer. We took an excursion through the guy at the hotel. We were supposed to go to the Palancar and Columbia reefs but we only went by them the currents were too rough and so we missed them. A waste of $96, it wasn't all bad, we enjoyed the beach while stingrays swam around us. The resort is close to town, you can walk. Also, there is a Mega store(like Target) to buy sunscreen, bug spray. Phone chips downstairs. We loved the resort and will go back. Bring your own pillow.
10
miguel angel
8 oct. 2025
·
A séjourné 2 nuits
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
La propiedad súper limpia, baños increíbles, muy buena atención al cliente
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et vieillottes, mais certaines ont été rénovées. Plusieurs personnes notent l'absence de commodes/meubles, des lits très fermes et de petites télévisions. Le Wi-Fi dans les chambres est souvent indisponible, mais la climatisation fonctionne généralement bien.
Avis de voyageur à ce sujet
6
Susan
18 août 2024
·
A séjourné 7 nuits
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
8
Kevin
4 févr. 2025
·
A séjourné 14 nuits
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
We booked here for a couple of weeks and we’re not sure what to expect. Snorkeling, walking and sun were our reasons for staying here. The snorkeling from shore was so convenient. There are a variety of fish and so many different spots to explore. We very much enjoyed it. Highlights for us included seeing a huge spotted eagle ray, turtle and the schools of blue tangs. We walked about 7km every morning (and felt very safe doing so!). Located just outside the hustle and bustle of the cruise ports and downtown, there were always people around. We relaxed in the sun on the ‘beach’ side primarily. If you like entertainment and games then the poolside is a great option for you. Staff are excellent and so friendly. They truly make the resort what it is! The buffet food was good. There were different themes each night which was fun. Some dinners had great shows to go with them (Mayan show, Fire Dancers, etc). The venues for the buffet changed to different locations around the resort and we really enjoyed that. We also made reservations at the a la carte restaurants and were impressed by most of them. The rooms are very simple and dated but clean. We heard that renovations are underway but we did not see or hear any activity indicating so. A refresh of furniture and bathrooms would be great. Having said that though, we would we would book here again. Thanks for a great stay!!
4
ARTURO
3 août 2025
·
A séjourné 3 nuits
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
Urge una renovación, sin mueble para guardar cosas en la habitación; sin Wifi en habitaciones, la limpieza tiene muchas áreas de oportunidad, sin barrer sin trapear, solo hacen camas y sacan basura
10
Marie-Eve
26 janv. 2025
·
A séjourné 5 nuits
Wifi not in the Room
Wifi not in the Room
6
Quana
26 févr. 2025
·
A séjourné 3 nuits
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
8
sheila
23 févr. 2025
·
A séjourné 8 nuits
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
8
Angela
6 févr. 2025
·
A séjourné 2 nuits
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
8
Ian
24 janv. 2025
·
A séjourné 14 nuits
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
Many repeat visitors. Close to town, great staff, good food. Excellent value for money. The property is getting old and tired, money needs to be spent on updating and upgrading. Wifi is unavailable in rooms
8
Catherine Susan
16 févr. 2025
·
A séjourné 7 nuits
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
6
Jane Leslie
1 janv. 2025
·
A séjourné 7 nuits
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité et son efficacité, avec des mentions spéciales pour les équipes de la piscine et du restaurant, ainsi que pour le service de conciergerie. L'enregistrement est généralement facile. Certains signalent un service lent ou inégal, surtout près de la piscine ou au dîner.
Avis de voyageur à ce sujet
10
NATHAN
15 juil. 2025
·
A séjourné 6 nuits
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
10
Joyce Alice
24 janv. 2025
·
A séjourné 12 nuits
Alexis, the concierge, was so helpful and sincere.
Alexis, the concierge, was so helpful and sincere.
10
Rhonda
2 déc. 2024
·
A séjourné 1 nuit
The staff took care of any issues we had very quickly.
The staff took care of any issues we had very quickly.
8
kimberly
30 mai 2025
·
A séjourné 9 nuits
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
10
paul
5 juin 2025
·
A séjourné 2 nuits
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
6
h
5 juin 2024
·
A séjourné 7 nuits
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
The resort is older and basic. It is located in a good area There aren’t many food options. It’s generally the same variations of the same food everyday. Breakfast is served outside and there is no air conditioning. The majority of the staff is rude (especially the dinner staff). However, Jonathan, William and Keira made our stay much more enjoyable. They were polite and fun and made sure we had what we needed. In the evenings, for dinner, and most of the other times, you have to ask the rest of the staff for drinks or refills or anything else several times before you get it. We were there with a party of 15 for a celebration. It seemed like they would get annoyed that they had to work while we were there. We overheard one of the waiters complaining that we were asking for too many things one evening. Apparently they don’t like having to get you refills. Many time’s the cooks in the buffet would disappear for long periods of time for both breakfast and dinner or would refuse to make things such as quesadillas when they were making tacos using the same ingredients. The location is very convenient for snorkeling, swimming, and scuba diving. It is not great for large families since there is no where to sit together to hang out (with air conditioning) until the bar opens in the evening. In addition- the dinner staff share tips, when many of them do not provide good service and don’t deserve the tips. It takes away from the ones who do. We will not go back to this location.
8
Farron
11 mars 2025
·
A séjourné 4 nuits
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
10
Sheryl
17 nov. 2024
·
A séjourné 7 nuits
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
10
Lawrence
31 août 2025
·
A séjourné 8 nuits
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
8
Rachel
8 févr. 2025
·
A séjourné 4 nuits
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement pratique et piétonnier, à proximité de la ville, du ferry et des commerces. La zone de plage se trouve de l'autre côté de la rue et est rocheuse, mais offre un accès facile aux bateaux de snorkeling et de plongée.
Avis de voyageur à ce sujet
10
Shannon
7 févr. 2025
·
A séjourné 5 nuits
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
10
Alan
28 déc. 2024
·
A séjourné 7 nuits
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
Great secure parking and easy walk to downtown. Plenty of dining options so you won't go hungry and for the price you won't feel bad to go to one of the many fantastic restaurants on the island. Fantastic staff that always goes above and beyond to make you feel at home.
10
Kirstie
3 févr. 2024
·
A séjourné 3 nuits
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
Cozumel hotel and resort is conveniently located for those interested in going to dive or snorkel. Service and hospitality was amazing. Would love to return if I come back to Cozumel.
6
Travis
18 janv. 2025
·
A séjourné 7 nuits
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
8
Meghan Elizabeth
17 mars 2025
·
A séjourné 9 nuits
Great location, easily walkable to town. Staff is very accommodating.
Great location, easily walkable to town. Staff is very accommodating.
8
Virginia
29 janv. 2025
·
A séjourné 4 nuits
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
The hotel and surroundings are dated. The beach is rocky but you are able to swim, snorkel or dive right from the hotel access. Their main dining room overlooked the water with breathtaking views. The staff made our stay a delight! We would definitely go back!
10
Erin
22 janv. 2025
·
A séjourné 2 nuits
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
This is a wrist band towel card place so I was managing expectations but was pleasantly surprised. Stayed here 2 nights. The staff is amazing! The hotel is basic but very clean and comfortable. There was an amazing Mayan performance one night with a buffet dinner, so much fun, met some great people. The beach area is beautiful, absolutely stunning sunset. Location is great, away from busy area but within walking distance.
10
Adam
11 août 2025
·
A séjourné 1 nuit
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
10
Bruno
7 mai 2025
·
A séjourné 2 nuits
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
Hotel fica a 1.7 km do porto. Muito bem localizado. Instalações não são novas porém todas muito funcionais. A comida não é sofisticada mas é muito boa e variada, nota dez. O custo benefício do resort é excelente. Serviço muito atencioso e cordeal. Limpeza do quarto é excelente.
8
Amy
31 oct. 2024
·
A séjourné 5 nuits
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les petits-déjeuners et certains dîners à thème ou articles du snack-bar reçoivent de bons commentaires, mais beaucoup trouvent les buffets répétitifs, tièdes ou fades, avec des heures d'ouverture limitées. Plusieurs personnes mentionnent des suppléments pour le service en chambre ou les boissons haut de gamme malgré les forfaits tout compris.
Avis de voyageur à ce sujet
6
Allen
16 avr. 2024
·
A séjourné 6 nuits
The food wasnt that good but staff were good.
The food wasnt that good but staff were good.
8
Marcia
2 mars 2025
·
A séjourné 7 nuits
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
6
Crystal
16 janv. 2025
·
A séjourné 3 nuits
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
4
Becky
26 févr. 2025
·
A séjourné 4 nuits
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
8
Jon Michael
9 nov. 2023
·
A séjourné 7 nuits
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
We spent 6 nights and 7 days at this resort with a standard room and all inclusive package. As other reviews have stated, the staff is what makes the property! We loved seeing Sylvia at breakfast & lunch. Also, Valentin was our favorite server at the evening meals. The food service staff in the hotel is by far the best. We felt that the buffet meals were good with a little bit of something for everyone. The food service by the pool was adequate. One night they had a menu for the evening meal and although it was good, it was not real impressive. The room was small for the three of us. The beds are small and hard in the standard rooms. The beds are barely big enough for two average size adults to sleep in. The pool is huge and was clean every day we were there. The hotel is really centered around Scuba and if you are a diver they really cater to your diving trips. Housekeeping is terrible. We had to ask numerous times for another towel and bottles of water as they would only leave two and not three towels when they restocked and no water. The worst part of the staff is the front desk. They are not helpful with anything and seem to not want to be bothered. The all inclusive is a little disappointing in the fact that room service is not included. I think the buffet/meal service for the day ended at 10 pm. So if you are staying up late or miss dinner, there is nothing available in your package. The bar/drinks are not impressive. The booze is all cheap.
6
Scott
27 oct. 2024
·
A séjourné 10 nuits
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
10
june
27 juin 2024
·
A séjourné 5 nuits
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
Every year we visit the food just keeps getting better. Doing lots of improvements in rooms & buildings. It’s nice seeing same staff - like greeting friends.
10
Jason
27 déc. 2024
·
A séjourné 5 nuits
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
Cool place _ staff was great - Diego the entertainment director was cool and did good. Safe passage to the beach, nice pool area. Food pretty good for an AI. Beach area had steps for water access. They did have chairs and recliners on a sandy area with great views on the ocean. Walkable to souvenir shops. Good views of the cruise ships.
8
Charles
23 mars 2024
·
A séjourné 4 nuits
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
The property is a little dated but it is waterfront and good snorkeling right in front of the resort. The food is great, always a good spread and choices. Breakfast is amazing, eating at the waterfront restaurant. The rooms are in good shape, not 5 star but clean and the beds are comfortable, showers are hot and water pressure is good. The staff is amazing.
10
Dong
14 janv. 2025
·
A séjourné 2 nuits
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Pierre
la semaine dernière
·
A séjourné 6 nuits
C’est un excellent qualité prix. Un endroit très proche de la ville
C’est un excellent qualité prix. Un endroit très proche de la ville
8
Vincencia
3 juil. 2026
·
A séjourné 8 nuits
Bonne localisation, ils proposent un service gratuit de vélo c’est très utile
Bonne localisation, ils proposent un service gratuit de vélo c’est très utile
8
Philippe
24 avr. 2026
·
A séjourné 7 nuits
Le personnel est super accueillant et très chaleureux! Les installations son très propres et il est très facile de se retrouver sur le site
Le personnel est super accueillant et très chaleureux! Les installations son très propres et il est très facile de se retrouver sur le site
10
Johanne
21 avr. 2026
·
A séjourné 8 nuits
Propreté, personnel, nourriture, place 10/10 Je recommande vivement!
Propreté, personnel, nourriture, place 10/10 Je recommande vivement!
10
Syliane
7 mars 2026
·
A séjourné 4 nuits
Chambre immense avec hamac, très propre; piscine magnifique. La plage aménagée était superbe et on plongeait directement près des coraux avec plein de poissons différents. J’ai adoré cet hôtel et sa beauté. Beaucoup d’activités étaient proposées autour de la piscine toute la journée et des spectacles le soir. Le buffet était très diversifié. Extraordinaire!!!
Chambre immense avec hamac, très propre; piscine magnifique. La plage aménagée était superbe et on plongeait directement près des coraux avec plein de poissons différents. J’ai adoré cet hôtel et sa beauté. Beaucoup d’activités étaient proposées autour de la piscine toute la journée et des spectacles le soir. Le buffet était très diversifié. Extraordinaire!!!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-09: 101.85294153327942USD
- 2026-10-10: 101.85294153327942USD
- 2026-10-11: 106.22316840248108USD
- 2026-10-12: 105.5216476409912USD
- 2026-10-13: 105.5216476409912USD
- 2026-10-14: 105.5216476409912USD
- 2026-10-15: 105.58247773590088USD
- 2026-10-16: 105.63251125831603USD
- 2026-10-17: 103.45025297431945USD
- 2026-10-18: 105.61108908042907USD
- 2026-10-19: 105.61108908042907USD
- 2026-10-20: 105.61108908042907USD
- 2026-10-21: 106.22316840248108USD
- 2026-10-22: 105.61108908042907USD
- 2026-10-23: 105.61108908042907USD
- 2026-10-24: 104.82013542785644USD
- 2026-10-25: 106.22316840248108USD
- 2026-10-26: 105.5216476409912USD
- 2026-10-27: 163.27483051834105USD
- 2026-10-28: 105.61108908042907USD
- 2026-10-29: 105.61108908042907USD
- 2026-10-30: 105.61108908042907USD
- 2026-10-31: 105.5216476409912USD
- 2026-11-01: 115.34283572158813USD
- 2026-11-02: 114.6188584312439USD
- 2026-11-03: 187.86603751220701USD
- 2026-11-04: 114.6188584312439USD
- 2026-11-05: 114.6188584312439USD
- 2026-11-06: 114.6188584312439USD
- 2026-11-07: 115.34283572158813USD
- 2026-11-08: 115.34283572158813USD
- 2026-11-09: 114.6188584312439USD
- 2026-11-10: 113.9101826965332USD
- 2026-11-11: 115.34283572158813USD
- 2026-11-12: 114.6188584312439USD
- 2026-11-13: 121.62490220947265USD
- 2026-11-14: 138.6395738506317USD
- 2026-11-15: 115.34283572158813USD
- 2026-11-16: 114.6188584312439USD
- 2026-11-17: 114.63783577957153USD
- 2026-11-18: 115.34283572158813USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 114.6188584312439USD
- 2026-11-24: 178.25655799407957USD
- 2026-11-25: 111.13376244277954USD
- 2026-11-26: 109.61454022560119USD
- 2026-11-27: 109.61454022560119USD
- 2026-11-28: 109.61454022560119USD
- 2026-11-29: 111.13376244277954USD
- 2026-11-30: 109.61454022560119USD
- 2026-12-01: 109.63487676239014USD
- 2026-12-02: 111.13376244277954USD
- 2026-12-03: 109.61454022560119USD
- 2026-12-04: 109.61454022560119USD
- 2026-12-05: 109.61454022560119USD
- 2026-12-06: 109.7307294681549USD
- 2026-12-07: 109.61454022560119USD
- 2026-12-08: 109.61454022560119USD
- 2026-12-09: 111.13376244277954USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 001-007-000829/2025
- Animaux de compagnie : 1900 MXN par hébergement (tarif pouvant varier selon la durée du séjour), auxquels s'ajoutent 200 MXN de frais de nettoyage par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Jardin
Plongée
Services
Centre d'affaires
Ascenseur
Coffre-fort
Blanchisserie
Consigne à bagage
24-Hour Front Desk
ATM/Banking
Concierge Services
Conference Center
Reception (free)
Laundry Facilities
Lockers Available
Porter/Bellhop
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Activités
Jardin
Plongée
Équipements sportifs
Piscine pour enfants
Beach Umbrellas
Bicycle Rents (on site)
Books
Evening Entertainment
Games
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Terrasse
Général
Serviettes
Childcare/Babysitting (surcharge)
Beach Sun Loungers
Couples/Private Dining
Food and Water Bowls
Handrails in Hallways
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchairs Available (on site)
Parking
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit