Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is offered, typically in a buffet style. Serving hours may vary.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 50 per pet per night, plus a one-time cleaning fee of USD 250. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Specific bathroom accessibility features are not detailed.

What is the location of the hotel in relation to key landmarks?

The hotel is located approximately 0.7 miles from Norton Community Hospital and 0.9 miles from Jefferson National Forest. Other nearby attractions include High Knob (2.2 miles) and the University of Virginia's College at Wise (6.6 miles). Public transport availability is not specified.

Does the hotel have a swimming pool?

Yes, the property has a swimming pool, which is accessible from 9 AM to 10 PM.

Hampton Inn Norton, VA Hotel

Average nightly price at Hampton Inn Norton, VA by month, last 12 months (USD)
Month	Average price
January	US$108
February	US$111
March	US$115
April	US$131
May	US$119
June	US$121
July	US$111
August	US$98
September	US$136
October	US$130
November	US$112
December	US$102

What guests think

At Hampton Inn Norton, VA, guests consistently praise friendly, accommodating staff and clean, newly renovated rooms, while noting a convenient, walkable location; recurring drawbacks include traffic noise in some rooms, ongoing construction impacts, and an often cold or unavailable pool.

Many reviews highlight efficient, personable service at the front desk and breakfast area. Rooms are comfortable with recent updates, though a few guests mention maintenance problems or limited housekeeping during multi night stays. Breakfast feedback is mixed, ranging from hot and well stocked to disappointing quality on items like eggs, oatmeal, or sausage. Overall, expect a clean, friendly stay in a convenient location with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests note ongoing renovations, including a closed or hard-to-access front entrance, while parking is plentiful and feels safe. The indoor pool is mentioned as cold and was occasionally unavailable during parts of the day.

Related guest reviews

8

Frank

23 Apr 2025

·

Stayed 1 night

There was continual traffic noise from nearby streets all night long, while not objectionable, I expected better noise insulation. Otherwise our stay was comfortable. There are several restaurants within walking distance, and plenty of parking within sight of the hotel & lobby, which is nice when you are traveling on motorcycles.

4

Shirley

30 Oct 2024

·

Stayed 1 night

It was under construction , should have been closed for massive remodeling ,our room did not have a chair the front entrance was closed,

10

Louis

28 May 2025

·

Stayed 1 night

Loved the bathtub it had handles to hold on to. Very easy. Good location near different places to eat within walking distance. There was an indoor pool but the water was cold. The breakfast was eggs, bacon, potatoes and the waffles cereal muffins ... coffee, juice etc. Very clean and safe place.

8

Marianne

26 Apr 2025

·

Stayed 3 nights

Strange smell in the mornings. Very chemical and irritating to my allergies. Pool was unable to be used 2 days until after 6 pm when we were unavailable to use it. On site fitness facility not on site

10

John

30 Dec 2024

·

Stayed 1 night

Nice clean room but construction outside

10

Stephen

23 Mar 2025

·

Stayed 1 night

Best location in Norton. Great safe parking. Very quiet.

10

Jeff

6 Sept 2024

·

Stayed 1 night

Very nice property…still a bit under construction outside, but it’s very nice and comfortable. Would stay here again.

10

Hubert

16 Sept 2024

·

Stayed 2 nights

Some construction still going on but still was excellent

10

Chrissandra

1 Dec 2024

·

Stayed 1 night

Staff especially Charles were very welcoming and hospitable. Front entrance under construction making it hard to pull up and unload on check in. Overall the new hotel is so much nicer and cleaner than the old hotel!

8

LaTonya

31 May 2025

·

Stayed 2 nights

My stay wasn't bad. My floor hadn't been vacuumed, there was no toilet tissue when i arrived, the tub didn't have a drain stopper and the fridge didn't work. I wish the pool was heated but in the summer it might be refreshing because it's so cold. However, the staff was very kind.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the hotel and rooms as very clean, with many noting recent renovation. A few report issues such as missed vacuuming, leaks, and reduced daily housekeeping or supplies.

Related guest reviews

2

David

16 Feb 2025

·

Stayed 2 nights

We had to be moved twice in one night because of leaks. The first room the carpet was soaked in half the room from the air conditioner.....and in the second room the toilet leaked brown water over half the bathroom

10

Pamela

8 Jul 2025

·

Stayed 3 nights

Great Stay! Clean and comfortable rooms, easy access to highway.

6

Teressa

19 Aug 2025

·

Stayed 3 nights

Staff very nice, breakfast a plus, room remodel nice, room clean at arrival. Room next to highway viaduct and truck noise intolerable from 3 am onward on first night of our stay. Not cleaning room and bathroom on a daily basis is unacceptable, only left 2 bath towels to service two people for two days. Paying too much money to be using soiled towels, and had to go to desk for clean towels. Terrible policy to squeeze down labor and linen expense under the guise of "save the planet." If you stay here, get room on front of hotel as traffic noise is extreme on back of building.

10

Amel

17 Aug 2024

·

Stayed 2 nights

Newly renovated and clean. Also very nice and professional staff.

8

Terri G

22 Dec 2025

·

Stayed 4 nights

Being clean

10

Rebecca

8 May 2025

·

Stayed 1 night

Very clean, excellent continental breakfast and chocolate chip cookies on check in! Super nice and friendly staff. Would definitely stay here again!

10

Robin

6 Aug 2024

·

Stayed 2 nights

The staff were amazing, so helpful and polite. The rooms are extremely clean too

8

LaTonya

31 May 2025

·

Stayed 2 nights

My stay wasn't bad. My floor hadn't been vacuumed, there was no toilet tissue when i arrived, the tub didn't have a drain stopper and the fridge didn't work. I wish the pool was heated but in the summer it might be refreshing because it's so cold. However, the staff was very kind.

10

Stephanie

17 Aug 2024

·

Stayed 1 night

This hotel was extremely clean! Everything was updated and the staff was very helpful and friendly.

8

Eric

20 Jul 2025

·

Stayed 5 nights

Good place to stay in Norton. Room cleaned every other day. Not sure if they were low on TP but I had to get it from desk since housekeeping rarely left enough for 4 people. Not sure you’ll find a better place around town.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and recently updated, with some described as spacious and nicely decorated. Several guests mention traffic noise affecting certain rooms, plus occasional minor issues like weak shower pressure, unsatisfying pillows, cosmetic flaws, or missing or malfunctioning items.

Related guest reviews

8

Frank

23 Apr 2025

·

Stayed 1 night

There was continual traffic noise from nearby streets all night long, while not objectionable, I expected better noise insulation. Otherwise our stay was comfortable. There are several restaurants within walking distance, and plenty of parking within sight of the hotel & lobby, which is nice when you are traveling on motorcycles.

10

Katlyn

21 Jun 2025

·

Stayed 2 nights

Staff was really nice and helpful. Love the decor in the rooms.

10

Jeffrey

3 Dec 2024

·

Stayed 2 nights

Property is being renovated but mostly complete. Only issue I had is that this is on the corner and at a stop light. My room happened to be at that corner so every car that made any noise I could hear. Was not too bad but a note when getting a room which side of the hotel you want to be on.

8

Kevin

15 Apr 2024

·

Stayed 1 night

My stay was great. Very good breakfast. Beautiful views. Walking distance to 4 different restaurants. My only dislikes about my stay were the pillows and low water pressure in the shower. Other than that, a great stay and I would love to come back.

8

Tony

24 Jul 2025

·

Stayed 1 night

Popped in on an overnight to visit family in Norton, and the staff was excellent. I was actually in school when this hotel was being constructed, so it was nice to come back and see it full circle. The room I was in had some minor cosmetic issues, but for a hotel that's as affordable as this that gives you access to the surrounding mountains, etc., you can't go wrong, really.

6

Teressa

19 Aug 2025

·

Stayed 3 nights

Staff very nice, breakfast a plus, room remodel nice, room clean at arrival. Room next to highway viaduct and truck noise intolerable from 3 am onward on first night of our stay. Not cleaning room and bathroom on a daily basis is unacceptable, only left 2 bath towels to service two people for two days. Paying too much money to be using soiled towels, and had to go to desk for clean towels. Terrible policy to squeeze down labor and linen expense under the guise of "save the planet." If you stay here, get room on front of hotel as traffic noise is extreme on back of building.

10

Connie

9 Aug 2024

·

Stayed 1 night

It was wonderful to see this hotel newly renovated. Everything was fresh and new.

10

Mary

3 Aug 2025

·

Stayed 2 nights

Bybed comf

8

Joseph

29 Sept 2025

·

Stayed 3 nights

We enjoyed the location and walkability and the Breakfast in the lobby each morning. No Newspaper, local or USA today would have been nice. We enjoyed early check in, and the room was spacious with good shower amenity's

8

DEBORAH

29 Sept 2025

·

Stayed 3 nights

YES IT STAYED VERY COMFORTABLE

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and proactive, from smooth check-ins to local tips and problem solving. One review mentions a rude clerk, but the overall tone is warmly welcoming.

Related guest reviews

10

Anna

4 Jun 2025

·

Stayed 1 night

The man at the front desk was so kind and helpful. Told us all about the area. Wonderful and comfy beds.

10

Barry

1 May 2024

·

Stayed 3 nights

The staff was extremely friendly and attentive. Hot food for breakfast bar and the rooms were extremely clean. My preference of lodging when staying in Norton

10

Ralph

29 Sept 2025

·

Stayed 3 nights

There wasn't anything about this property that we did not like. Cindy, was very helpful when we called ahead and told her we were going to be late arriving. She made the check in process very easy and pleasant. The dining area was always kept clean and the food was hot, tasty, and available. The breakfast was always well stocked. I am a coffee drinker and there was always good hot coffee available! We will certainly stay here again.

10

Robert

30 May 2024

·

Stayed 3 nights

My stay at the Norton Hampton Inn was wonderful. The staff was great and made our stay very pleasant.

10

Carol

28 Dec 2024

·

Stayed 1 night

The man that checked us in was great! He couldn't have been more helpful! He suggested the Wood Booger Grill for dinner and we went, it was great! He gave us towels to wipe our e-bikes off when we brought them in, it rained the whole way here. Keep up the good work!

10

JOHNNY

7 Jun 2024

·

Stayed 1 night

Friendly staff

10

Wendell

4 Jul 2025

·

Stayed 1 night

Staff efficient, personable, without being intrusive. Attentive!

10

Michael

9 Jun 2024

·

Stayed 2 nights

Charles Shelley and Wesley White, employees of Hampton Inn were absolutely the BEST in helpfulness. Hotel.com screwed up the online reservation and failed to process the payment to Hampton Inn Norton, VA, thus delaying and confusing our check-in. However, thank goodness for Charles Shelley doing backflips, and my husband texting Hotels.com, and after four hours, the situation was resolved. We will stay with Hampton Inn Norton again; however, we will NEVER use Hotel.com again. Thank you, Hotel.com, for screwing up a good portion of our trip. Your service stinks!

8

Scott

25 Nov 2024

·

Stayed 1 night

The clerk checking me in was kind of rude.

10

Anthony

4 Oct 2024

·

Stayed 3 nights

The atmosphere was incredibly warm and authentic, with everyone exuding friendliness without any hint of insincerity. From the front desk to housekeeping, maintenance, breakfast staff, and the general manager, all were approachable and eager to assist. We particularly enjoyed our conversations with Rachel, who managed the morning breakfast; she was truly delightful and refreshing. They all exemplify the Hilton/Hampton brand exceptionally well!

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Location

Walkable location near several restaurants and attractions, with easy access to the highway, UVA Wise, and nearby hiking. Most find it convenient for getting around town.

Related guest reviews

8

Frank

23 Apr 2025

·

Stayed 1 night

There was continual traffic noise from nearby streets all night long, while not objectionable, I expected better noise insulation. Otherwise our stay was comfortable. There are several restaurants within walking distance, and plenty of parking within sight of the hotel & lobby, which is nice when you are traveling on motorcycles.

10

Pamela

8 Jul 2025

·

Stayed 3 nights

Great Stay! Clean and comfortable rooms, easy access to highway.

10

Kevin

12 Oct 2024

·

Stayed 1 night

Great clean hotel in downtown Norton

10

Brandon

4 Aug 2024

·

Stayed 1 night

Nice clean friendly staff close to a lot of hiking

10

Louis

28 May 2025

·

Stayed 1 night

Loved the bathtub it had handles to hold on to. Very easy. Good location near different places to eat within walking distance. There was an indoor pool but the water was cold. The breakfast was eggs, bacon, potatoes and the waffles cereal muffins ... coffee, juice etc. Very clean and safe place.

10

Stephen

23 Mar 2025

·

Stayed 1 night

Best location in Norton. Great safe parking. Very quiet.

10

Khoi

24 Aug 2024

·

Stayed 3 nights

Nice clean quiet place to stay near UVA Wise

8

Joseph

29 Sept 2025

·

Stayed 3 nights

We enjoyed the location and walkability and the Breakfast in the lobby each morning. No Newspaper, local or USA today would have been nice. We enjoyed early check in, and the room was spacious with good shower amenity's

6

Bob

12 Sept 2025

·

Stayed 1 night

I wish I would have stayed in Wise instead of Norton.

10

Marilyn

6 Dec 2024

·

Stayed 1 night

The staff was very friendly and was very informative. The room itself was neat, clean and comfortable. The hotel was close to restaurants and where we had to go. Quiet also. We enjoyed our stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many appreciated hot, well-stocked options, waffles, and good coffee, while others found items like eggs, oatmeal, or sausage poor. Overall quality varies by day.

Related guest reviews

8

Linda

29 Jul 2025

·

Stayed 1 night

Nice hotel, bathroom was very clean and room was also clean. Breakfast was fine--Hampton always has good waffles! The sausage patties looked like they had been defrosted and put straight into the warming tray. They were almost white in color.

10

Michele

16 Aug 2025

·

Stayed 2 nights

We stayed two nights. Everything was great excep the breakfast. It was not eatable. Eggs tough, oatmeal watery.

10

Barry

1 May 2024

·

Stayed 3 nights

The staff was extremely friendly and attentive. Hot food for breakfast bar and the rooms were extremely clean. My preference of lodging when staying in Norton

10

Ralph

29 Sept 2025

·

Stayed 3 nights

There wasn't anything about this property that we did not like. Cindy, was very helpful when we called ahead and told her we were going to be late arriving. She made the check in process very easy and pleasant. The dining area was always kept clean and the food was hot, tasty, and available. The breakfast was always well stocked. I am a coffee drinker and there was always good hot coffee available! We will certainly stay here again.

8

Tiffany

27 Oct 2025

·

Stayed 2 nights

My stay was nice. The breakfast wasnt great.

10

jayetta

20 Sept 2024

·

Stayed 2 nights

The staff was extremely friendly and welcoming. We had a girls weekend there and they gave us ideas of other places to go see. The breakfast switched out and they were working on upgrades but everything was kept clean and neat. Definitely would go back. Cute town too with walling options to eat

10

carrie

10 Aug 2024

·

Stayed 1 night

Wonderful stay, breakfast was pretty amazing!

10

Rebecca

8 May 2025

·

Stayed 1 night

Very clean, excellent continental breakfast and chocolate chip cookies on check in! Super nice and friendly staff. Would definitely stay here again!

8

Joseph

29 Sept 2025

·

Stayed 3 nights

We enjoyed the location and walkability and the Breakfast in the lobby each morning. No Newspaper, local or USA today would have been nice. We enjoyed early check in, and the room was spacious with good shower amenity's

10

Renee

26 May 2025

·

Stayed 1 night

Very nice. Clean comfortable bed. Very good breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $141
15 $137	16 $196	17 $170	18 $99	19 $101	20 $108	21 $97
22 $98	23 $99	24 $107	25 $107	26 $107	27 $102	28 $102
29 $93	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $98	3 $100	4 $98	5 $98
6 $90	7 $102	8 $100	9 $95	10 $96	11 $96	12 $98
13 $98	14 $107	15 $108	16 $108	17 $95	18 $108	19 $108
20 $91	21 $93	22 $93	23 $108	24 $108	25 $109	26 $108
27 $102	28 $110	29 $108	30 $111	31 $108

Hampton Inn Norton, VA

Prices for Hampton Inn Norton, VA

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave

Room, 1 King Bed, Microwave

Room, 1 King Bed, Accessible (Mobility, Hearing)

Room, 2 Queen Beds, Accessible, Microwave (Mobility, Hearing)

Suite, 1 King Bed with Sofa Bed, Microwave (Wet Bar)

Room, 2 Queen Beds, Microwave

Room, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Mobility Accessible

Guest reviews of Hampton Inn Norton, VA

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Norton, VA

Prices for upcoming dates