Is parking available at the hotel?

Limited parking is available on-site for a fee of EUR 25 per night, located 2297 ft away. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a maximum fee of EUR 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of EUR 70 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

What is the hotel's location in relation to key landmarks?

The hotel is located in Neubau, Vienna, within a 15-minute walk of MuseumsQuartier and Hofburg Imperial Palace. It is approximately 1.1 miles from the Spanish Riding School and Vienna State Opera.

Are children allowed to stay at the hotel?

Children are allowed to stay at the hotel, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 60 per night, subject to availability. Advance request is required for confirmation.

Small Luxury Hotel Altstadt Vienna

Average nightly price at Small Luxury Hotel Altstadt Vienna by month, last 12 months (USD)
Month	Average price
January	US$245
February	US$250
March	US$293
April	US$314
May	US$350
June	US$362
July	US$291
August	US$270
September	US$373
October	US$344
November	US$371
December	US$433

What guests think

At Small Luxury Hotel Altstadt Vienna, guests repeatedly praise the warm, attentive staff, generous made to order and buffet breakfasts, and the welcoming salon culture with afternoon tea, alongside a convenient, walkable location near museums and public transport.

Many enjoy the unique, art filled interiors and comfortable beds. Rooms vary in size and layout; some are small or face darker courtyards, and a few mention street noise or less appealing views. A handful of reviews cite minor maintenance or service hiccups, like elevator issues, a shower leak, or uneven breakfast service. Overall, it suits travelers who value personality and a relaxed pace over uniform luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Common areas include a salon where afternoon tea is served and a rooftop terrace. One review reported elevator outages during a stay.

Related guest reviews

10

Michael

22 Jul 2022

·

Stayed 3 nights

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.

10

Elena

19 Feb 2026

·

Stayed 1 night

Tellement sympa de pouvoir utiliser le salon pour une pause thé dans l'après-midi et meilleur petit-déjeuner au monde. Bravo !

Translate

10

Philippa

12 Apr 2025

·

Stayed 6 nights

Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!

10

Katie

16 Feb 2026

·

Stayed 5 nights

We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

10

Susanne

16 Aug 2023

·

Stayed 3 nights

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.

10

Matthew

3 Dec 2022

·

Stayed 19,323 nights

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

8

Christian

27 Jun 2023

·

Stayed 7 nights

Sehr schönes Boutique-Hotel, aber: die Lifte waren eine Katastrophe, fielen immer wieder aus, Reparatur wartete wohl auf Ersatzteile. Leckeres, reichhaltiges Frühstücksbufett; tolles Ambiente; alle Räume individuell eingerichtet Fazit: jederzeit wieder, wenn der Lift wieder funktioniert (besser vorher zusichern lassen!)

Translate

10

Tamara H

1 Oct 2024

·

Stayed 3 nights

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.

10

Laura

16 Aug 2025

·

Stayed 3 nights

The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Not enough information in reviews.

Related guest reviews

10

Michael

22 Jul 2022

·

Stayed 3 nights

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

10

Matthew

3 Dec 2022

·

Stayed 19,323 nights

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

8

Christian

27 Jun 2023

·

Stayed 7 nights

Sehr schönes Boutique-Hotel, aber: die Lifte waren eine Katastrophe, fielen immer wieder aus, Reparatur wartete wohl auf Ersatzteile. Leckeres, reichhaltiges Frühstücksbufett; tolles Ambiente; alle Räume individuell eingerichtet Fazit: jederzeit wieder, wenn der Lift wieder funktioniert (besser vorher zusichern lassen!)

Translate

8

Gary

10 Aug 2023

·

Stayed 3 nights

A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Individually designed, artful rooms with comfortable beds; several guests loved spacious layouts and high ceilings. However, sizes and layouts vary notably, and some noted small or darker rooms, less appealing views, street noise, or minor bathroom quirks.

Related guest reviews

8

Susanne

16 Apr 2024

·

Stayed 4 nights

Sehr schönes und grosses Zimmer. Jedoch recht dunkel, da dass Zimmer in den Innenhof gerichtete war. Frühstück sehr reichhaltig und sehr freundliche Bedienung.

Translate

10

Katie

16 Feb 2026

·

Stayed 5 nights

We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.

10

daniel

25 Sept 2024

·

Stayed 1 night

I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.

10

Juliana

18 Jan 2026

·

Stayed 4 nights

Logo quando você entra o hall do hotel não passa assim uma boa impressão pois fica num prédio mais antigo. Porém ao subir na recepção você já fica encantada. O quarto muito espaço, banheiro enorme e com lugar para acomodar tudo. A calefação ficava ligada o dia todo então o quarto estava sempre quentinho. O time super atencioso, café com muitas variedades e a tarde serviam chá e doces. Adorei !

Translate

8

Daniel

11 Sept 2024

·

Stayed 4 nights

La habitación muy amplia pero con un layout complicado.

Translate

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

6

CLARE

21 Feb 2022

·

Stayed 3 nights

We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.

10

Tamara H

1 Oct 2024

·

Stayed 3 nights

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.

8

Servane

7 Dec 2025

·

Stayed 2 nights

Malheureusement vue sur l échafaudage Il est normal de faire des travaux ce qui l es moins c est de ne pas être prévenu Chambre petite et un peu vieillotte Petit dej super

Translate

10

Joan

28 Sept 2023

·

Stayed 3 nights

Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive, and helpful, with thoughtful touches and local recommendations.

Related guest reviews

10

Katie

16 Feb 2026

·

Stayed 5 nights

We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.

10

Mary

2 Mar 2024

·

Stayed 3 nights

Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.

10

Sarah

28 Jan 2024

·

Stayed 3 nights

Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.

10

Melyna

27 Dec 2022

·

Stayed 19,352 nights

Best service! We loved the staff. They took good care of our toddler.

10

Ruben

7 Aug 2023

·

Stayed 4 nights

We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!

8

Jennifer

25 Sept 2025

·

Stayed 3 nights

Lovely staff

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

10

Susanne

16 Aug 2023

·

Stayed 3 nights

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.

8

Bryan

13 Dec 2025

·

Stayed 4 nights

Friendly staff

10

Laura

16 Aug 2025

·

Stayed 3 nights

The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near MuseumsQuartier and the Ringstrasse, with easy access to the Volkstheater U-Bahn. Slightly outside the busiest tourist core, generally quiet yet central for sightseeing; some guests used a nearby garage for parking.

Related guest reviews

10

Michael

22 Jul 2022

·

Stayed 3 nights

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.

10

Katie

16 Feb 2026

·

Stayed 5 nights

We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.

10

daniel

25 Sept 2024

·

Stayed 1 night

I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.

10

Sarah

28 Jan 2024

·

Stayed 3 nights

Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.

10

udi

13 Nov 2022

·

Stayed 3 nights

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again

10

Andreanne

8 Aug 2022

·

Stayed 4 nights

We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

10

Matthew

3 Dec 2022

·

Stayed 19,323 nights

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

10

Tamara H

1 Oct 2024

·

Stayed 3 nights

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.

10

Dorothy

14 Mar 2025

·

Stayed 5 nights

Unique, stylish hotel. Lovely staff and great location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws consistent praise for quality and variety, with buffet plus made to order options. Afternoon tea and cake in the salon is a well liked extra; one guest noted inconsistent breakfast service.

Related guest reviews

10

Michael

22 Jul 2022

·

Stayed 3 nights

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.

10

Elena

19 Feb 2026

·

Stayed 1 night

Tellement sympa de pouvoir utiliser le salon pour une pause thé dans l'après-midi et meilleur petit-déjeuner au monde. Bravo !

Translate

8

Susanne

16 Apr 2024

·

Stayed 4 nights

Sehr schönes und grosses Zimmer. Jedoch recht dunkel, da dass Zimmer in den Innenhof gerichtete war. Frühstück sehr reichhaltig und sehr freundliche Bedienung.

Translate

10

Katie

16 Feb 2026

·

Stayed 5 nights

We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.

10

udi

13 Nov 2022

·

Stayed 3 nights

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again

10

Lesley

18 Dec 2025

·

Stayed 4 nights

Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.

10

Susanne

16 Aug 2023

·

Stayed 3 nights

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.

8

Servane

7 Dec 2025

·

Stayed 2 nights

Malheureusement vue sur l échafaudage Il est normal de faire des travaux ce qui l es moins c est de ne pas être prévenu Chambre petite et un peu vieillotte Petit dej super

Translate

10

Joan

28 Sept 2023

·

Stayed 3 nights

Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!

8

Gary

10 Aug 2023

·

Stayed 3 nights

A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $286	5	6 $609	7 $340	8 $796	9 $438	10 $554
11 $528	12 $382	13 $467	14	15 $467	16 $472	17
18 $273	19 $323	20 $389	21 $336	22 $478	23 $729	24 $392
25 $266	26 $269	27 $341	28 $300	29 $295	30 $353	31 $292

Su	Mo	Tu	We	Th	Fr	Sa
1 $266	2 $269	3 $271	4 $288	5 $280	6 $613	7 $387
8 $266	9 $324	10 $315	11 $329	12 $327	13 $569	14 $458
15 $284	16 $291	17 $328	18 $295	19 $344	20	21
22 $314	23 $353	24 $416	25 $392	26 $401	27	28
29 $373	30 $450

Small Luxury Hotel Altstadt Vienna

Prices for Small Luxury Hotel Altstadt Vienna

Monthly average prices

About this property

Location

Room options

Double Room Large

Double Room Regular

Suite Xxl United Nations Suite

Double Room Medium

Suite Large

Grete Wiesenthal Suite Xxl

Suite Medium

Suite Xl

Guest reviews of Small Luxury Hotel Altstadt Vienna

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Small Luxury Hotel Altstadt Vienna

Prices for upcoming dates