Kaneyamaen
US$438
/ night
Avg. for November
Prices for Kaneyamaen
Select dates to see prices and availability
US$438
/ night
Avg. for November
Monthly average prices
Nightly prices at Kaneyamaen average US$391 in the cheapest month (July) and US$515 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$426 |
| February | US$422 |
| March | US$424 |
| April | US$448 |
| May | US$425 |
| June | US$434 |
| July | US$391 |
| August | US$436 |
| September | US$425 |
| October | US$515 |
| November | US$438 |
| December | US$397 |
J
F
M
A
M
J
J
A
S
O
Nov · US$438
N
D
Most expensive: October (~US$515)
Cheapest: July (~US$391)
About this property
Luxury ryokan with hot springs, complimentary breakfast, and free parking near Fuji-Q Highland and Lake Kawaguchi.
Location
Located in Fujiyoshida, Fujisan Onsen Hotel Kaneyamaen is on a river. Mt. Fuji Panoramic Ropeway and Fujiten Snow Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Oshino Hakkai. Check out an event or a game at Fuji Speedway, and consider making time for Fuji-Q Highland, a top attraction not to be missed.
Parking
Free wi-fi
Non-smoking rooms
Garden
Free parking
Room options
11
Katsura-Tei Garden View Japanese Style Room
Room details
5× Futon Beds
Sleeps 6
570 ft²
Private Bathroom
4
Seseragi No.4 Deluxe Japanese Style Room, Mt. Fuji View
Room details
5× Futon Beds
Sleeps 6
334 ft²
Private Bathroom
8
「Yubanashi」Yuraku Yamabiko-Tei Japanese Style Room with Open-Air Bath Mount Fuji View
Room details
5× Futon Beds
Sleeps 6
710 ft²
Private Bathroom
4
Seseragi Comfort Western Room, Mt.fuji View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
517 ft²
Private Bathroom
6
Seseragi Modern Japanese Style Room, No View
Room details
2 Futon Beds
Sleeps 2
452 ft²
Private Bathroom
4
Miyama-Tei Garden View Japanese Style Room
Room details
5× Futon Beds
Sleeps 6
581 ft²
Private Bathroom
4
Yaraku Luxury Japanese Style Room with Open Air Bath, Garden View
Room details
5× Futon Beds
Sleeps 6
700 ft²
Private Bathroom
5
Yuraku Deluxe Western Twin Room with Open Air Bath, Mt. Fuji View
Room details
2 Single Beds
Sleeps 2
517 ft²
Private Bathroom
15
Seseragi Japanese Style Twin Room, Mt. Fuji View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
463 ft²
Private Bathroom
10
Sanri Western Room with Open Air Bath, Mt. Fuji View
Room details
3× Single Beds
Sleeps 3
517 ft²
Private Bathroom
4
Miyamatei Superior Japanese Style Room, Mt. Fuji View
Room details
5× Futon Beds
Sleeps 6
581 ft²
Private Bathroom
6
Seseragi Western Style Twin Room, No View
Room details
2 Single Beds
Sleeps 2
301 ft²
14
「Waraku」Yuraku Yamabiko-Tei Japanese Style Room with Open-Air Bath Mount Fuji View
Room details
5× Futon Beds
Sleeps 6
700 ft²
Private Bathroom
4
Sanri Japanese Western Room with Open Air Bath, Mt. Fuji View
Room details
2 Single Beds
and 3× Futon Beds
Sleeps 5
872 ft²
Private Bathroom
Guest reviews of Kaneyamaen
9.1
Superb
Based on 4,828 verified reviews
Who stays here?
Business
10%
Couple
25%
Family
47%
Group
14%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Kaneyamaen delivers an immersive ryokan stay with striking Mt Fuji views, extensive onsen facilities, beautiful gardens, abundant activities, and attentive service, while some guests note dated areas, occasional cleanliness or maintenance issues, language barriers, and high prices.
Read moreWas this helpful?
What guests think
Kaneyamaen delivers an immersive ryokan stay with striking Mt Fuji views, extensive onsen facilities, beautiful gardens, abundant activities, and attentive service, while some guests note dated areas, occasional cleanliness or maintenance issues, language barriers, and high prices.
Rooms are generally spacious and comfortable, and many offer standout Mount Fuji views or private open-air baths. Food earns frequent praise for elaborate kaiseki dinners and large breakfast buffets, though strict dietary needs can be hard to accommodate and breakfast can feel busy or early. The setting is quiet and away from town, and free shuttles to nearby stations make getting there easier. Expect a relaxing, view‑focused stay best for spending time on property.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Extensive facilities include rooftop and large public baths with Fuji views, expansive gardens, lounges and a popular wine bar, plus a free station shuttle. Some note limited onsen hours or gender rotation, occasional Wi‑Fi issues, and few on-site lunch options.
Related guest reviews
10
Blake
2 Oct 2023
·
Stayed 1 night
The roof Onsen and zen garden were incredible.
The roof Onsen and zen garden were incredible.
10
Huney
13 Jan 2025
·
Stayed 2 nights
구석 구석 너무 아름다웠습니다. 놀라움의 연속이었고요. 지금까지 많은 호텔을 다녀봤지만 가장 아름다운 호텔이었다고 말할 수 있습니다. 300점에 달한다는 이케바나를 찾아보는 즐거움이 특히 컸습니다. 늘 후지산을 바라볼 수 있는 감동에 스탭분들도 매우 친절했습니다. 다만 호텔 안에 점심 식당이 없는 점은 좀 당혹스러웠습니다.
구석 구석 너무 아름다웠습니다. 놀라움의 연속이었고요. 지금까지 많은 호텔을 다녀봤지만 가장 아름다운 호텔이었다고 말할 수 있습니다. 300점에 달한다는 이케바나를 찾아보는 즐거움이 특히 컸습니다. 늘 후지산을 바라볼 수 있는 감동에 스탭분들도 매우 친절했습니다. 다만 호텔 안에 점심 식당이 없는 점은 좀 당혹스러웠습니다.
10
Masahiro
18 Aug 2023
·
Stayed 1 night
部屋も食事も非常に良かったです。10階の風呂が男性用と女性用の２つあれば最高。やっぱり朝から富士山を見ながら入りたい。
部屋も食事も非常に良かったです。10階の風呂が男性用と女性用の２つあれば最高。やっぱり朝から富士山を見ながら入りたい。
10
Bee Imm
2 Dec 2025
·
Stayed 3 nights
Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍
Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍
10
Man Yuet
25 Mar 2025
·
Stayed 1 night
配套設施豐富, 庭園大兼優美, 服務態度十分好, 晚餐精緻美味，自助早餐選擇多, 種類豐富。 有兩個溫泉 (地下大浴場 & 頂樓露天浴場)，乾淨舒適，可以好好放鬆，欣賞富士山景色！
配套設施豐富, 庭園大兼優美, 服務態度十分好, 晚餐精緻美味，自助早餐選擇多, 種類豐富。 有兩個溫泉 (地下大浴場 & 頂樓露天浴場)，乾淨舒適，可以好好放鬆，欣賞富士山景色！
10
Stephanie
14 May 2025
·
Stayed 2 nights
This hotel offers SO much. Two onsens, restaurants, lounges, free kimono rental, drum performance, karaoke, beautiful gardens, tea, massages, facials, half-board dinner, and a fantastic view of Mount Fuji (if you go on a good day!) We stayed two nights and were not able to do it all. If you want a relaxing stay with plenty to do just in the hotel, this is an excellent choice and a major highlight of our trip to Japan. I went to the rooftop Onsen early in the morning and had the most spectacular view of Mount Fuji. I literally visited the onsen four times in two days…and had the Onsen all to myself multiple times. Plus, the wine lounge is unlimited wine, coffee, tea, bar snacks, and ice cream! I cannot recommend this hotel enough and we are already hoping to book again!!
This hotel offers SO much. Two onsens, restaurants, lounges, free kimono rental, drum performance, karaoke, beautiful gardens, tea, massages, facials, half-board dinner, and a fantastic view of Mount Fuji (if you go on a good day!) We stayed two nights and were not able to do it all. If you want a relaxing stay with plenty to do just in the hotel, this is an excellent choice and a major highlight of our trip to Japan. I went to the rooftop Onsen early in the morning and had the most spectacular view of Mount Fuji. I literally visited the onsen four times in two days…and had the Onsen all to myself multiple times. Plus, the wine lounge is unlimited wine, coffee, tea, bar snacks, and ice cream! I cannot recommend this hotel enough and we are already hoping to book again!!
10
Lori
22 Sept 2025
·
Stayed 2 nights
Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous.
Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous.
8
Man Ching
17 Dec 2022
·
Stayed 19,342 nights
酒店附近環境幽靜，富士山美景盡在眼前。酒店員工招呼周到，非常有禮貌早餐選擇多味道亦很好。溫泉設施乾淨又齊備。但廣告中的最美的露天風呂是男女分段開放，每日各只有4小時⋯⋯附近食肆不多。
酒店附近環境幽靜，富士山美景盡在眼前。酒店員工招呼周到，非常有禮貌早餐選擇多味道亦很好。溫泉設施乾淨又齊備。但廣告中的最美的露天風呂是男女分段開放，每日各只有4小時⋯⋯附近食肆不多。
10
Christie
11 Apr 2025
·
Stayed 2 nights
This is a beautiful resort hotel with hot springs bath that offers view of Mt Fuji. Excellent service, breakfast buffet and private dining room for traditional Japanese dinner. Many extras including hotel shuttle to train station and traditional drum show, access to wine lounge. Friendly staff that speak English.
This is a beautiful resort hotel with hot springs bath that offers view of Mt Fuji. Excellent service, breakfast buffet and private dining room for traditional Japanese dinner. Many extras including hotel shuttle to train station and traditional drum show, access to wine lounge. Friendly staff that speak English.
10
Xiaozhou
29 Nov 2024
·
Stayed 2 nights
The long-awaited Fuji Garden-style natural hot spring（Onsen） hotel with half board did not disappoint. Just like the name of the hotel, "Garden and Touching Inn". It not only has several natural springs public bath, but also the largest Japanese garden at the foot of Mount Fuji, which is beautiful all year round. The infinity multi-layer hot spring pool on the top floor offers an unobstructed view of Mount Fuji. There is also a large public bath on the first floor, divided into men's and women's baths, each with indoor and outdoor areas. There is also a QR code at the elevator entrance that can be scanned to instantly check the number of people bathing in the hot spring to avoid peak hours. My mom and I took a bath three times outdoors, which was very comfortable😌 The hotel also has a lot of activities, including kaiseki dinner,tasting green tea and snacks, hot spring foot bath in the courtyard, renting traditional costumes, even the cheapest colorful yukata like us looks good, and the Yamanashi Lounge with free and unlimited wine (produced in Yamanashi locally), beer, snacks, Haagen-Dazs/Godiva ice cream. In the evening, there are drum performances by strong men (20 minutes of non-stop, uniform, firm and powerful drums, and every sound hits the heart) and Bingo lottery activities, which are really worth the room price. Only drawback was breakfast not very tasty although lots of options. And it was 10 mins drive from Kawaguchiko station which needs to book shuttle bus.
The long-awaited Fuji Garden-style natural hot spring（Onsen） hotel with half board did not disappoint. Just like the name of the hotel, "Garden and Touching Inn". It not only has several natural springs public bath, but also the largest Japanese garden at the foot of Mount Fuji, which is beautiful all year round. The infinity multi-layer hot spring pool on the top floor offers an unobstructed view of Mount Fuji. There is also a large public bath on the first floor, divided into men's and women's baths, each with indoor and outdoor areas. There is also a QR code at the elevator entrance that can be scanned to instantly check the number of people bathing in the hot spring to avoid peak hours. My mom and I took a bath three times outdoors, which was very comfortable😌 The hotel also has a lot of activities, including kaiseki dinner,tasting green tea and snacks, hot spring foot bath in the courtyard, renting traditional costumes, even the cheapest colorful yukata like us looks good, and the Yamanashi Lounge with free and unlimited wine (produced in Yamanashi locally), beer, snacks, Haagen-Dazs/Godiva ice cream. In the evening, there are drum performances by strong men (20 minutes of non-stop, uniform, firm and powerful drums, and every sound hits the heart) and Bingo lottery activities, which are really worth the room price. Only drawback was breakfast not very tasty although lots of options. And it was 10 mins drive from Kawaguchiko station which needs to book shuttle bus.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Generally clean and well kept, but multiple reviews mention musty odors, visible mold or staining, stray hairs, and occasional cockroaches.
Related guest reviews
6
Vivek
10 May 2024
·
Stayed 1 night
The hotel was decent, but their pricing is too high – in my opinion – for what they offer. We booked one of the rooms with the futon-style beds. The room and bathroom were very clean, however there was a musty smell in the hallways. Additionally, the bathroom was rather outdated and old. Breakfast was included, which was a nice buffet-style breakfast. The utensils were clean and the food was good, with nice variety. We opted to also have their traditional dinner included. Dinner was decent, but lacked flavour (perhaps that's how traditional Japanese food is?). Their rooftop onsen was also nice, as well as the garden in the back. The general view that one gets from the place is really spectacular (you get an awesome view of Mount Fuji). The location is really picturesque. Overall, a nice place to be – but only truly worth the stay if their pricing was much lower. Their cheapest option is at least CAD $290 per person, per night (assuming 2 people are splitting the cost of one room). This is simply far too expensive for the overall experience and facilities that they offer. I've stayed at much more luxurious hotels for about CAD $50 less (per person, per night, assuming 2 people are sharing).
The hotel was decent, but their pricing is too high – in my opinion – for what they offer. We booked one of the rooms with the futon-style beds. The room and bathroom were very clean, however there was a musty smell in the hallways. Additionally, the bathroom was rather outdated and old. Breakfast was included, which was a nice buffet-style breakfast. The utensils were clean and the food was good, with nice variety. We opted to also have their traditional dinner included. Dinner was decent, but lacked flavour (perhaps that's how traditional Japanese food is?). Their rooftop onsen was also nice, as well as the garden in the back. The general view that one gets from the place is really spectacular (you get an awesome view of Mount Fuji). The location is really picturesque. Overall, a nice place to be – but only truly worth the stay if their pricing was much lower. Their cheapest option is at least CAD $290 per person, per night (assuming 2 people are splitting the cost of one room). This is simply far too expensive for the overall experience and facilities that they offer. I've stayed at much more luxurious hotels for about CAD $50 less (per person, per night, assuming 2 people are sharing).
8
Hassan
19 Apr 2023
·
Stayed 1 night
Fantastic experience Only slight comment was we found some mold in the bathroom toilet sink. All though the rest of the room was very clean. The dining, facilities, garden, staff and service were fantastic and excellent views of Mt Fuji. I would come back Come back here
Fantastic experience Only slight comment was we found some mold in the bathroom toilet sink. All though the rest of the room was very clean. The dining, facilities, garden, staff and service were fantastic and excellent views of Mt Fuji. I would come back Come back here
10
Dexter
20 Nov 2025
·
Stayed 2 nights
Multiple cockroaches seen around the lobby and in the room. However the rest of the experience trumps it all. It was definitely a relaxing and once in a lifetime experience.
Multiple cockroaches seen around the lobby and in the room. However the rest of the experience trumps it all. It was definitely a relaxing and once in a lifetime experience.
8
Miki
3 Oct 2025
·
Stayed 1 night
部屋のソファに白く長い髪の毛が何本も付いていて不快でした。 ４世代で行きましたが、車椅子使用の高齢者と1歳の赤ちゃんに対しても食事スタッフの細やかな対応がとても良かったです。懐石料理を美味しく堪能できました。 露天風呂付きの客室で景色を期待していましたが、あいにくの曇り空により富士山はよく見えず残念でした。しかし、浴槽は足を伸ばしてもゆったりと入ることができ、湯温も好みの温度に調整出来て気持ち良かったです。1階の大浴場にも露天風呂がついていて、お部屋とは違った満足を味わえました。 大人2名は広々としたツインのベッドで、大人1名と赤ちゃん1名には大人用布団2組を用意していただけました。 夜、スタッフによる太鼓ショーが迫力満点で圧巻でした。太鼓ショーの後に景品付きのビンゴゲームもあり、イベント事も楽しめました。 屋上の露天風呂やクラブラウンジにも行きたかったですが、1泊2日ではとても足りません。
部屋のソファに白く長い髪の毛が何本も付いていて不快でした。 ４世代で行きましたが、車椅子使用の高齢者と1歳の赤ちゃんに対しても食事スタッフの細やかな対応がとても良かったです。懐石料理を美味しく堪能できました。 露天風呂付きの客室で景色を期待していましたが、あいにくの曇り空により富士山はよく見えず残念でした。しかし、浴槽は足を伸ばしてもゆったりと入ることができ、湯温も好みの温度に調整出来て気持ち良かったです。1階の大浴場にも露天風呂がついていて、お部屋とは違った満足を味わえました。 大人2名は広々としたツインのベッドで、大人1名と赤ちゃん1名には大人用布団2組を用意していただけました。 夜、スタッフによる太鼓ショーが迫力満点で圧巻でした。太鼓ショーの後に景品付きのビンゴゲームもあり、イベント事も楽しめました。 屋上の露天風呂やクラブラウンジにも行きたかったですが、1泊2日ではとても足りません。
6
Jackie
1 Apr 2024
·
Stayed 2 nights
My worst nightmare of staying at a hotel is having either having bed bugs or cockroach and it became a reality on the second night. Around 1am, as I was reading in bed, I saw a cockroach running across my pillow. Needless to say, I screamed and jumped off the bed so fast that I almost fell over. The roach kept going in and out underneath both mine and my daughter’s bed. Hotel staff came up and killed it but we couldn’t sleep a wink the rest of the night. We didn’t dare turn off the lights and we were on a watch the entire night of our surroundings because when you see an indoor cockroach, you know there are many others hiding in the dark. Hotel gave me compensation of around $340 which is not enough since we paid $3000 for 2 nights for 4 people. Due to language barrier, we couldn’t discuss the compensation in detail but I think they only compensated me when it should have been for 2 people. Both my daughter and I were too tired to enjoy the rest of our trip in Osaka afterwards. We are both completely traumatized by this incident and still having nightmares. If it wasn’t for that issue, I think we’d of had pleasant stay overall. Staff members were polite and respectful and we had a beautiful view of Mnt Fuji.
My worst nightmare of staying at a hotel is having either having bed bugs or cockroach and it became a reality on the second night. Around 1am, as I was reading in bed, I saw a cockroach running across my pillow. Needless to say, I screamed and jumped off the bed so fast that I almost fell over. The roach kept going in and out underneath both mine and my daughter’s bed. Hotel staff came up and killed it but we couldn’t sleep a wink the rest of the night. We didn’t dare turn off the lights and we were on a watch the entire night of our surroundings because when you see an indoor cockroach, you know there are many others hiding in the dark. Hotel gave me compensation of around $340 which is not enough since we paid $3000 for 2 nights for 4 people. Due to language barrier, we couldn’t discuss the compensation in detail but I think they only compensated me when it should have been for 2 people. Both my daughter and I were too tired to enjoy the rest of our trip in Osaka afterwards. We are both completely traumatized by this incident and still having nightmares. If it wasn’t for that issue, I think we’d of had pleasant stay overall. Staff members were polite and respectful and we had a beautiful view of Mnt Fuji.
6
Cara
17 Feb 2026
·
Stayed 1 night
Staff was amazing, very attentive and kind! My room was spacious and had a great view of Mt Fuji but bathroom smelled terribly musty, like mold and there were some water marks and likely mold growing on the closet door. The AC also kept shutting off in the night despite me having turned it on.
Staff was amazing, very attentive and kind! My room was spacious and had a great view of Mt Fuji but bathroom smelled terribly musty, like mold and there were some water marks and likely mold growing on the closet door. The AC also kept shutting off in the night despite me having turned it on.
10
Jie
20 Nov 2025
·
Stayed 1 night
Clean room, friendly staffs, good drum show and yummy breakfast and dinner. It is worth to stay one night to relax it.
Clean room, friendly staffs, good drum show and yummy breakfast and dinner. It is worth to stay one night to relax it.
10
Kai Lun
7 Apr 2023
·
Stayed 1 night
房間有d舊 有好多塵 但設施好多 餐廳質素很好
房間有d舊 有好多塵 但設施好多 餐廳質素很好
10
Gabriel
13 Jun 2024
·
Stayed 1 night
This was our first ryokan experience. The service was incredible throughout - very easy to communicate with the hotel team, who were very responsive and helpful. The staff were all super welcoming throughout our stay. The interior is beautiful, and the gardens are stunning. Our room was large, bright and calming, with a private bath. The rooftop onsen is amazing and has an uninterrupted view of mt fuji. Private dining room with kaiseki-ryori tea ceremony, wine bar, and an unbelievable taiko drum performance in the evening from the staff house band. Only complaint is that there was a bit of mould staining around the bathroom, but not sure if this can be helped given the amount of hot water that is used in the bath area. It also had a little bit of an odd smell, but nothing terrible. Would definitely come back and would want to stay longer (one night went by too quick). Good value considering everything that you get for the price.
This was our first ryokan experience. The service was incredible throughout - very easy to communicate with the hotel team, who were very responsive and helpful. The staff were all super welcoming throughout our stay. The interior is beautiful, and the gardens are stunning. Our room was large, bright and calming, with a private bath. The rooftop onsen is amazing and has an uninterrupted view of mt fuji. Private dining room with kaiseki-ryori tea ceremony, wine bar, and an unbelievable taiko drum performance in the evening from the staff house band. Only complaint is that there was a bit of mould staining around the bathroom, but not sure if this can be helped given the amount of hot water that is used in the bath area. It also had a little bit of an odd smell, but nothing terrible. Would definitely come back and would want to stay longer (one night went by too quick). Good value considering everything that you get for the price.
8
Hiu Ching
5 Aug 2024
·
Stayed 1 night
洗手間木門有強烈異味 洗手台是感應出水非常不方便 浴缸比較難儲水 木材看上去發霉 感覺很不衛生 溫泉及游泳池開放時間不人性化 早晚餐膳食不錯 晚上有打鼓表演及bingo遊戲 彌補酒店附近沒有任何設施之缺點 房間內可以見到富士山 景色不錯
洗手間木門有強烈異味 洗手台是感應出水非常不方便 浴缸比較難儲水 木材看上去發霉 感覺很不衛生 溫泉及游泳池開放時間不人性化 早晚餐膳食不錯 晚上有打鼓表演及bingo遊戲 彌補酒店附近沒有任何設施之缺點 房間內可以見到富士山 景色不錯
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with impressive Mount Fuji views, and many offer private open‑air baths. Some feel dated, with occasional AC or temperature issues, limited views from lower floors, futons less comfortable for some, and patchy in‑room Wi‑Fi.
Related guest reviews
10
Jennifer
7 Dec 2024
·
Stayed 2 nights
We stayed in a Western style Sanri room which had a private onsen with a view of Mt Fuji. The room is pricey but so worth it! The hotel provides shuttle service from 2 nearby train stations.The view was amazing! Mt Fuji was literally 5 blocks from the hotel! You could see it in full view from the window bench seat in our room and from the balcony. The onsen on the balcony was perfect! (My husband has a full sleeve tattoo so we decided to get the private onsen). Tattoos are only allowed in the public onsen if they are small and can be covered with a bandage. But I think it was better to share the experience of the onsen together vs going to a men or women’s one by ourselves. They provide you with a yukata which everyone wears around the hotel property. You can also rent a nicer one in the boutique in the lobby for free or there’s fancier ones to rent for a price. Pajamas are also provided. The reservation came with a kaiseki dinner and a breakfast buffet (with American and Japanese style food). I emailed the hotel in advance that we are allergic to seafood and they were so accommodating to alter the dinner for us. Service was awesome! The 2 lounges we had access to were great! Unlimited wine and a beer on tap! And a freezer with Haagen Daz & Godiva ice cream! They even have a nightly taiko drum performance in the lobby. The garden was also amazing which they light up at night. There’s also a foot onsen in the garden. Would definitely stay again and highly recommend!
We stayed in a Western style Sanri room which had a private onsen with a view of Mt Fuji. The room is pricey but so worth it! The hotel provides shuttle service from 2 nearby train stations.The view was amazing! Mt Fuji was literally 5 blocks from the hotel! You could see it in full view from the window bench seat in our room and from the balcony. The onsen on the balcony was perfect! (My husband has a full sleeve tattoo so we decided to get the private onsen). Tattoos are only allowed in the public onsen if they are small and can be covered with a bandage. But I think it was better to share the experience of the onsen together vs going to a men or women’s one by ourselves. They provide you with a yukata which everyone wears around the hotel property. You can also rent a nicer one in the boutique in the lobby for free or there’s fancier ones to rent for a price. Pajamas are also provided. The reservation came with a kaiseki dinner and a breakfast buffet (with American and Japanese style food). I emailed the hotel in advance that we are allergic to seafood and they were so accommodating to alter the dinner for us. Service was awesome! The 2 lounges we had access to were great! Unlimited wine and a beer on tap! And a freezer with Haagen Daz & Godiva ice cream! They even have a nightly taiko drum performance in the lobby. The garden was also amazing which they light up at night. There’s also a foot onsen in the garden. Would definitely stay again and highly recommend!
10
Rochelle
21 May 2025
·
Stayed 2 nights
We booked a room with private onsen with mount fuji view - it was honestly a great experience (apart from the fact we were lucky enough to wake up to mount fuji). The resort itself, while built a long time back, is reasonably well maintained. The tatami room is a treat and my 1.5yo absolutely loved it. There were so much to do everyday, from trying out yukata to tea appreciation to drum performance in the evening and wine tasting. If I were to go back to Mt Fuji area, I will no doubt choose this property again. Also special mention to the wonderful Ms Fukunaga. She took such good care of us including our 1.5yo. She's an asset to the resort for sure!
We booked a room with private onsen with mount fuji view - it was honestly a great experience (apart from the fact we were lucky enough to wake up to mount fuji). The resort itself, while built a long time back, is reasonably well maintained. The tatami room is a treat and my 1.5yo absolutely loved it. There were so much to do everyday, from trying out yukata to tea appreciation to drum performance in the evening and wine tasting. If I were to go back to Mt Fuji area, I will no doubt choose this property again. Also special mention to the wonderful Ms Fukunaga. She took such good care of us including our 1.5yo. She's an asset to the resort for sure!
10
Amy
26 Oct 2024
·
Stayed 2 nights
This hotel exceeded all of my expectations. Our room was massive and comfortable. I loved wearing the jinbei provided, as well as the yukata from the shop on property. Having our own private onsen was magical and the view of Mt Fuji while enjoying it was spectacular. The rooftop onsen was also beautiful, as were the gardens, tea house, and outdoor foot bath. Every staff member was friendly and helpful, and service was always impeccable. The breakfast buffet had a ton of great options (I love the omelet station) and the nightly dinner was incredible: the quality of the food and its presentation was amazing. The drumming after dinner was captivating. The hotel location is convenient - we drove to 5th station, the panoramic ropeway, and surrounding lakes and attractions in no time. We loved our stay at this property and highly recommend it to anyone looking for a relaxing and authentic experience near Mt Fuji.
This hotel exceeded all of my expectations. Our room was massive and comfortable. I loved wearing the jinbei provided, as well as the yukata from the shop on property. Having our own private onsen was magical and the view of Mt Fuji while enjoying it was spectacular. The rooftop onsen was also beautiful, as were the gardens, tea house, and outdoor foot bath. Every staff member was friendly and helpful, and service was always impeccable. The breakfast buffet had a ton of great options (I love the omelet station) and the nightly dinner was incredible: the quality of the food and its presentation was amazing. The drumming after dinner was captivating. The hotel location is convenient - we drove to 5th station, the panoramic ropeway, and surrounding lakes and attractions in no time. We loved our stay at this property and highly recommend it to anyone looking for a relaxing and authentic experience near Mt Fuji.
8
Ilya
27 Apr 2025
·
Stayed 2 nights
Traditional Japanese Onsen offering a great authentic experience. Sleeping in the floor wasn’t comfortable but this is part of the deal. Great food, but no western options so if you don’t like Japanese cuisine you won’t have much else to eat
Traditional Japanese Onsen offering a great authentic experience. Sleeping in the floor wasn’t comfortable but this is part of the deal. Great food, but no western options so if you don’t like Japanese cuisine you won’t have much else to eat
10
TIM
28 Aug 2024
·
Stayed 2 nights
Staff nice, but the air conditioner in the room was dripping and the kaiseki meal for dinner was ordinary.
Staff nice, but the air conditioner in the room was dripping and the kaiseki meal for dinner was ordinary.
6
WingYee
11 Dec 2022
·
Stayed 1 night
i love the view. nice fuji mountain view.
i love the view. nice fuji mountain view.
10
Lance
8 May 2025
·
Stayed 1 night
This property was amazing, the hotel and rooms were beautiful. The private in room onsen and view of Mt Fuji from our room was incredible. The staff was top notch, friendly, professional & very helpful, having most of the checkin process in the room was very nice. Amenities & food were excellent! Also the garden and grounds were beautiful and a true nature lovers paradise. I cannot say enough good things about this hotel.
This property was amazing, the hotel and rooms were beautiful. The private in room onsen and view of Mt Fuji from our room was incredible. The staff was top notch, friendly, professional & very helpful, having most of the checkin process in the room was very nice. Amenities & food were excellent! Also the garden and grounds were beautiful and a true nature lovers paradise. I cannot say enough good things about this hotel.
10
Grant
21 May 2025
·
Stayed 1 night
Our view of Mt. Fuji was incredible. Lucky we got our pictures in right away because once it disappeared, we didn't see it again. Food, grounds and onsen at Kaneyamaen were first class. We really enjoyed our stay.
Our view of Mt. Fuji was incredible. Lucky we got our pictures in right away because once it disappeared, we didn't see it again. Food, grounds and onsen at Kaneyamaen were first class. We really enjoyed our stay.
10
Lori
22 Sept 2025
·
Stayed 2 nights
Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous.
Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous.
8
Mandy
30 Dec 2023
·
This was a splurge, but we wanted a private open air bath with a Mount Fuji view. There were a lot of options at booking, and I'd heed anyone to research very carefully before choosing. We chose the Yuraku Luxury Japanese Style Room, but didn't realize that these were only on Floors 1 to 3. When we were brought to our room on the 2nd floor, it was instantly disappointing. Our Mount Fuji view was a flimsy technicality; you could see a sliver if you leaned a certain direction at the window. If it was listed as a partial view, it would have been accurate, but calling it a Mount Fuji view was a stretch, just like what you'd have to do to see it from the room. After lots of discussion with the staff, they were able to relocate us to the 3rd floor -- an improvement, but still didn't live up to our imagination of what it'd be based on the photos. (Also, since we went in the winter, we'd basically lost precious time to actually see Mount Fuji on a cloudless day.) For anyone looking to book for the same reason, I'd suggest the Sanri western style rooms with open air baths instead, which cost a little more but are on Floors 6 to 9, I believe. I'd also use Street View to get a better sense of the view you'd be getting, since the building actually doesn't face Mount Fuji directly, so there's a limit to how good the view can be anyway. If I were to do it again, I'd book somewhere that met all my requirements.
This was a splurge, but we wanted a private open air bath with a Mount Fuji view. There were a lot of options at booking, and I'd heed anyone to research very carefully before choosing. We chose the Yuraku Luxury Japanese Style Room, but didn't realize that these were only on Floors 1 to 3. When we were brought to our room on the 2nd floor, it was instantly disappointing. Our Mount Fuji view was a flimsy technicality; you could see a sliver if you leaned a certain direction at the window. If it was listed as a partial view, it would have been accurate, but calling it a Mount Fuji view was a stretch, just like what you'd have to do to see it from the room. After lots of discussion with the staff, they were able to relocate us to the 3rd floor -- an improvement, but still didn't live up to our imagination of what it'd be based on the photos. (Also, since we went in the winter, we'd basically lost precious time to actually see Mount Fuji on a cloudless day.) For anyone looking to book for the same reason, I'd suggest the Sanri western style rooms with open air baths instead, which cost a little more but are on Floors 6 to 9, I believe. I'd also use Street View to get a better sense of the view you'd be getting, since the building actually doesn't face Mount Fuji directly, so there's a limit to how good the view can be anyway. If I were to do it again, I'd book somewhere that met all my requirements.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is exceptionally friendly and attentive, with thoughtful help and convenient shuttles. However, English proficiency and after‑hours communication can be limited, and a few guests found policies inflexible.
Related guest reviews
6
Wing Shan
11 Apr 2024
·
Stayed 1 night
I like the hotel itself, but just I’m sure I’ve left my phone in room but their housekeeping said nothing found, disappointed.
I like the hotel itself, but just I’m sure I’ve left my phone in room but their housekeeping said nothing found, disappointed.
10
Yaling
23 Jul 2025
·
Stayed 2 nights
Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient!
Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient!
10
Bee Imm
2 Dec 2025
·
Stayed 3 nights
Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍
Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍
6
Diana
28 Jul 2023
·
Stayed 1 night
I honestly cannot rate the property or stay. My bf and I hiked Fuji that day and the hotel told us they’d only provide a shuttle to hotel until 7 pm. When we didn’t finish hiking until after 7 we just assumed we could take a taxi to the hotel. The hotel did not inform us the road to the mountain closed at night and we’d be stranded on the mountain if we didnt make it back in time. We ended up missing the last shuttle to the hotel and could not make it off the mountain until morning, missing our entire reservation and sleeping on the floor of the mountain lounge. I called the hotel that night to inform them of our problem and they do not answer the phone after business hours. I had to then contact them through Expedia and they also could not get through to them. I didn’t receive any refund or rescheduled stay. It’s a shame because I was really looking forward to staying there it looks beautiful in photos but poor communication prevented us from even getting to use the room we paid for.
I honestly cannot rate the property or stay. My bf and I hiked Fuji that day and the hotel told us they’d only provide a shuttle to hotel until 7 pm. When we didn’t finish hiking until after 7 we just assumed we could take a taxi to the hotel. The hotel did not inform us the road to the mountain closed at night and we’d be stranded on the mountain if we didnt make it back in time. We ended up missing the last shuttle to the hotel and could not make it off the mountain until morning, missing our entire reservation and sleeping on the floor of the mountain lounge. I called the hotel that night to inform them of our problem and they do not answer the phone after business hours. I had to then contact them through Expedia and they also could not get through to them. I didn’t receive any refund or rescheduled stay. It’s a shame because I was really looking forward to staying there it looks beautiful in photos but poor communication prevented us from even getting to use the room we paid for.
6
Krisna
30 Dec 2023
·
Stayed 1 night
The hotel staffs didn’t have real Japanese hospitality and couldn’t speak English well. They were very rigid and usually say sorry which didn’t mean real sorry. We bought one champagne and would like to pair with Kaiseki food. The manager didn’t give us compliment for corkage charge though we had a group of five people. Every ryokan that we stayed they were very flexible and more friendly.
The hotel staffs didn’t have real Japanese hospitality and couldn’t speak English well. They were very rigid and usually say sorry which didn’t mean real sorry. We bought one champagne and would like to pair with Kaiseki food. The manager didn’t give us compliment for corkage charge though we had a group of five people. Every ryokan that we stayed they were very flexible and more friendly.
10
Brandon
30 Jul 2024
·
Stayed 2 nights
Very nice property. Large gardens, fountains, waterfalls everywhere inside and out around the property. Has its own shuttle to Mt Fuji station or other stations in the area. Staff were amazing. Free kimono and Japanese pajama rental. Free show and bingo after at 8pm. The meal package was amazing, breakfast buffet was massive, dinner was a 7 course meal. Also, a free wine lounge with snacks and alcohol available. Can't say enough good things, would go again.
Very nice property. Large gardens, fountains, waterfalls everywhere inside and out around the property. Has its own shuttle to Mt Fuji station or other stations in the area. Staff were amazing. Free kimono and Japanese pajama rental. Free show and bingo after at 8pm. The meal package was amazing, breakfast buffet was massive, dinner was a 7 course meal. Also, a free wine lounge with snacks and alcohol available. Can't say enough good things, would go again.
10
April
25 Nov 2024
·
Stayed 1 night
The service is excellent! Only thing I would recommend that if they would have more English speakers fluent on the front desk service! Thank you!
The service is excellent! Only thing I would recommend that if they would have more English speakers fluent on the front desk service! Thank you!
10
Chun-Man
9 Oct 2024
·
Stayed 1 night
Fujisan Onsen Hotel Kaneyamaen is a serene retreat boasting a captivating Japanese garden and a mesmerizing drum performance that truly immerses guests in local culture. The ambiance is enchanting, complemented by this unique entertainment. While the experience is exceptional, it would be beneficial for the front desk staff to enhance their English communication skills to ensure a smoother experience for international visitors. Overall, a delightful stay with unforgettable highlights!
Fujisan Onsen Hotel Kaneyamaen is a serene retreat boasting a captivating Japanese garden and a mesmerizing drum performance that truly immerses guests in local culture. The ambiance is enchanting, complemented by this unique entertainment. While the experience is exceptional, it would be beneficial for the front desk staff to enhance their English communication skills to ensure a smoother experience for international visitors. Overall, a delightful stay with unforgettable highlights!
10
martin
23 Jul 2025
·
Stayed 1 night
All the attention to detail was reflected in our stay. From the warm welcome, the staff's service, the linens provided to make us feel at home, the drum and piano show, the food, and the wonderful garden. Even the after-stay service (we forgot our smartphone, and they were so kind as to send it to the next hotel within 24 hours), I will definitely return.
All the attention to detail was reflected in our stay. From the warm welcome, the staff's service, the linens provided to make us feel at home, the drum and piano show, the food, and the wonderful garden. Even the after-stay service (we forgot our smartphone, and they were so kind as to send it to the next hotel within 24 hours), I will definitely return.
10
William
25 Jun 2024
·
Stayed 1 night
We had an EXCELLENT stay! The staff constantly went above and beyond and catered to every need immediately. From handling your luggage to always picking up the phone in a couple rings to waving goodbye on the driveway, the hospitality is unmatched to any experience we’ve ever had. Not to mention that the food was incredible, particularly dinner which we felt was comparable to an omakase quality. We chose the room with a private onsen with a view of Mt. Fuji and had the best view. We might’ve lucked out and came during a non-busy season so there were minimal people on the rooftop bath for yet another great view of Mt. Fuji. Lastly, the free shuttles from the two train stations made it very convenient to get to and from the resort. Well done!
We had an EXCELLENT stay! The staff constantly went above and beyond and catered to every need immediately. From handling your luggage to always picking up the phone in a couple rings to waving goodbye on the driveway, the hospitality is unmatched to any experience we’ve ever had. Not to mention that the food was incredible, particularly dinner which we felt was comparable to an omakase quality. We chose the room with a private onsen with a view of Mt. Fuji and had the best view. We might’ve lucked out and came during a non-busy season so there were minimal people on the rooftop bath for yet another great view of Mt. Fuji. Lastly, the free shuttles from the two train stations made it very convenient to get to and from the resort. Well done!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Scenic, quiet setting away from town, with free shuttles to Kawaguchiko and Fujisan stations. Walkability and nearby dining or shops are limited.
Related guest reviews
10
Jingjing
20 May 2024
·
Stayed 1 night
The hotel environment is absolutely extraordinary! Staff are nice and warm. The 2 included meals are delicious. The location is not at a convenient spot however there are shuttle services. If there is any imperfection, I would say the breakfast cafe seems a bit too crowded. I mean, the table arrangement is quite busy
The hotel environment is absolutely extraordinary! Staff are nice and warm. The 2 included meals are delicious. The location is not at a convenient spot however there are shuttle services. If there is any imperfection, I would say the breakfast cafe seems a bit too crowded. I mean, the table arrangement is quite busy
10
Phuong
21 Mar 2025
·
Stayed 1 night
My family & I had a wonderful experience and time at this beautiful & welcoming onsen! I would definitely recommend this place to anyone looking for full relaxation at a peaceful remote location outside of the city.
My family & I had a wonderful experience and time at this beautiful & welcoming onsen! I would definitely recommend this place to anyone looking for full relaxation at a peaceful remote location outside of the city.
10
Yaling
23 Jul 2025
·
Stayed 2 nights
Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient!
Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient!
10
susan
28 Mar 2025
·
Stayed 2 nights
We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful. It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish. We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning.
We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful. It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish. We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning.
10
Stephen
12 Jan 2024
·
Stayed 2 nights
Amazing hotel with wonderful staff. We stayed for two incredibly comfortable nights and enjoyed all of the many amenities. It's very easy to get to and from the hotel via their shuttles - Fujisan, Kawaguchiko, Gotemba, and Mishima stations are all within easy reach!
Amazing hotel with wonderful staff. We stayed for two incredibly comfortable nights and enjoyed all of the many amenities. It's very easy to get to and from the hotel via their shuttles - Fujisan, Kawaguchiko, Gotemba, and Mishima stations are all within easy reach!
10
Dennis
13 Feb 2025
·
Stayed 1 night
Very nice hotel, conveniently located near the Kawaguchiko station. Great view of the lake and Mount Fuji. Kaiseki dinner was great and breakfast was very good, also.
Very nice hotel, conveniently located near the Kawaguchiko station. Great view of the lake and Mount Fuji. Kaiseki dinner was great and breakfast was very good, also.
10
Adrian
2 Jun 2024
·
Stayed 2 nights
The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself.
The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself.
10
Hing Lung Calvin
26 Jan 2024
·
Stayed 2 nights
Other than location, the hotel would be rated as top of the similar scale hotel in both hard and softwares.
Other than location, the hotel would be rated as top of the similar scale hotel in both hard and softwares.
10
Jacob
3 Nov 2023
·
Stayed 1 night
Incredible facility, and very friendly and welcoming staff. Location wise it is a bit far away from the main stations but you can call to request a pick up from either mt Fuji or Kawaguchiko stations.
Incredible facility, and very friendly and welcoming staff. Location wise it is a bit far away from the main stations but you can call to request a pick up from either mt Fuji or Kawaguchiko stations.
8
Man Ching
17 Dec 2022
·
Stayed 19,342 nights
酒店附近環境幽靜，富士山美景盡在眼前。酒店員工招呼周到，非常有禮貌早餐選擇多味道亦很好。溫泉設施乾淨又齊備。但廣告中的最美的露天風呂是男女分段開放，每日各只有4小時⋯⋯附近食肆不多。
酒店附近環境幽靜，富士山美景盡在眼前。酒店員工招呼周到，非常有禮貌早餐選擇多味道亦很好。溫泉設施乾淨又齊備。但廣告中的最美的露天風呂是男女分段開放，每日各只有4小時⋯⋯附近食肆不多。
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Kaiseki dinners and large breakfast buffets are widely praised for quality and variety. Common caveats include limited support for strict diets, some average or declining dinners, early or crowded breakfasts, and lack of à la carte or room service.
Related guest reviews
10
Debra
18 Feb 2025
·
Stayed 1 night
Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again
Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again
10
gabrielle
17 Nov 2023
·
Stayed 1 night
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks and free drinks (alcohol too) during certain times. There was a live drum show which was amazing. Absolutely loved this place and would highly recommend.
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks and free drinks (alcohol too) during certain times. There was a live drum show which was amazing. Absolutely loved this place and would highly recommend.
6
Melissa
14 Oct 2025
·
Stayed 2 nights
Would have preferred ala carte and no room service or decent coffee was a disappointment
Would have preferred ala carte and no room service or decent coffee was a disappointment
8
Ilya
27 Apr 2025
·
Stayed 2 nights
Traditional Japanese Onsen offering a great authentic experience. Sleeping in the floor wasn’t comfortable but this is part of the deal. Great food, but no western options so if you don’t like Japanese cuisine you won’t have much else to eat
Traditional Japanese Onsen offering a great authentic experience. Sleeping in the floor wasn’t comfortable but this is part of the deal. Great food, but no western options so if you don’t like Japanese cuisine you won’t have much else to eat
10
Ida
12 Nov 2023
·
Stayed 1 night
The only improvement needed is dinner. It was quite disappointing us. If got improved in dinner, this hotel would be perfect. Breakfast was nice, lots of choices. Room was clean, staff were nice. With very good activities inside the hotel
The only improvement needed is dinner. It was quite disappointing us. If got improved in dinner, this hotel would be perfect. Breakfast was nice, lots of choices. Room was clean, staff were nice. With very good activities inside the hotel
10
Jeffrey
19 Oct 2025
·
Stayed 3 nights
An excellent Japanese experience with an eight course dinner every night and an amazing breakfast buffet. The Japanese hospitality and service is legendary at these ryokens.
An excellent Japanese experience with an eight course dinner every night and an amazing breakfast buffet. The Japanese hospitality and service is legendary at these ryokens.
10
Fei
19 Oct 2025
·
Stayed 2 nights
A memorable stay in this hotel during our family's Japan vacation. The Japanese traditional Kaiseki dinner is the highlight, followed by drum show. Hotel has a beautiful garden sterches out acres with rich vegetation and architectural details. Wine bar provides nice coffee, snacks and wine tasting. I only wish the breakfast doesnt close that early (9am).
A memorable stay in this hotel during our family's Japan vacation. The Japanese traditional Kaiseki dinner is the highlight, followed by drum show. Hotel has a beautiful garden sterches out acres with rich vegetation and architectural details. Wine bar provides nice coffee, snacks and wine tasting. I only wish the breakfast doesnt close that early (9am).
10
Madhuvanesh
14 Apr 2025
·
Stayed 2 nights
Amazing place to stay. The gardens and views were stunning. The dinner is average for vegetarians.
Amazing place to stay. The gardens and views were stunning. The dinner is average for vegetarians.
8
Wong C
7 Apr 2025
·
Stayed 1 night
We have stayed in this ryokan a few times. The quality of dinner has been declining. It was not bad but not good. It was just social. And I think for ryokan food quality is important. But everything else was good.
We have stayed in this ryokan a few times. The quality of dinner has been declining. It was not bad but not good. It was just social. And I think for ryokan food quality is important. But everything else was good.
10
Katy
12 Jul 2024
·
Stayed 1 night
Excellent and friendly staff service. Appreciate they were able to accommodate food allergies with alternative options. Mount Fuji view from rooftop hot spring was stunning.
Excellent and friendly staff service. Appreciate they were able to accommodate food allergies with alternative options. Mount Fuji view from rooftop hot spring was stunning.
Was this helpful?
AI-generated summary based on recent guest reviews
4
Akhenaton
last week
·
Stayed 1 night
The hotel is not a boutique ryokan you can imagine. It is a gigantic resort that Japan built probably during the bubble era: hundreds of rooms, feeling of being just another number among the clients. The breakfast made me realize that in Japan you don’t always eat well: fruits (mango…) and fish were frozen foods, the curry was horrendous and the room, although large, did not leave a lasting impression. I will stay the next day in a 100+ years old ryokan in Suwa, which is MUCH better for 35% less price in a similar category. Taiko concert and tea pavilion were interesting though. The garden is beautiful.
The hotel is not a boutique ryokan you can imagine. It is a gigantic resort that Japan built probably during the bubble era: hundreds of rooms, feeling of being just another number among the clients. The breakfast made me realize that in Japan you don’t always eat well: fruits (mango…) and fish were frozen foods, the curry was horrendous and the room, although large, did not leave a lasting impression. I will stay the next day in a 100+ years old ryokan in Suwa, which is MUCH better for 35% less price in a similar category. Taiko concert and tea pavilion were interesting though. The garden is beautiful.
10
Suvi
3 weeks ago
·
Stayed 2 nights
The hotel was amazing and would definitely recommend. The rooms were spacious and clean, the futons were very comfortable. Our room had a private onsen which was a highlight. The kaiseki dinner was very delicious and well thought also to accommodate our kids. The breakfast included a wide variety of foods. The gardens of the hotel were very beautiful and peaceful- we enjoyed walking there many times a day. The hotel staff was kind and very helpful! The bus service to the nearby stations worked well. All in all, a near perfect stay, a very special experience and would definitely recommend!
The hotel was amazing and would definitely recommend. The rooms were spacious and clean, the futons were very comfortable. Our room had a private onsen which was a highlight. The kaiseki dinner was very delicious and well thought also to accommodate our kids. The breakfast included a wide variety of foods. The gardens of the hotel were very beautiful and peaceful- we enjoyed walking there many times a day. The hotel staff was kind and very helpful! The bus service to the nearby stations worked well. All in all, a near perfect stay, a very special experience and would definitely recommend!
10
Lee
4 weeks ago
·
Stayed 1 night
This was one of the best hotels we have stayed at. The room was beautiful with an amazing view of Mount Fuji both from the room and also from the private onsen bath. The property's grounds were immaculate and beautiful. Included in the price was also a tea ceremony, private lounge and even a drum performance. Both the dinner and breakfast were incredible too! 10/10!
This was one of the best hotels we have stayed at. The room was beautiful with an amazing view of Mount Fuji both from the room and also from the private onsen bath. The property's grounds were immaculate and beautiful. Included in the price was also a tea ceremony, private lounge and even a drum performance. Both the dinner and breakfast were incredible too! 10/10!
10
Andreas
9 Oct 2026
·
Stayed 3 nights
Prime location with Fuji views. Nice with private onsen. We had traditional dinner included every night - make sure you like traditional Japanese food. Lots of activities at the actual hotel, like evening drum show and karaoke. Nice garden with some hidden gems like tea ceremony and a painter that makes your portrait in five minutes.
Prime location with Fuji views. Nice with private onsen. We had traditional dinner included every night - make sure you like traditional Japanese food. Lots of activities at the actual hotel, like evening drum show and karaoke. Nice garden with some hidden gems like tea ceremony and a painter that makes your portrait in five minutes.
10
Kalyani
22 Sept 2026
·
Stayed 3 nights
Everything was great
Everything was great
FAQs about Kaneyamaen
Is parking available at the property?
Yes, free parking is available on-site.
Is breakfast offered at the hotel?
Yes, a breakfast buffet is offered. The serving hours and associated costs are not specified.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM. Early and late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including rooms and bathrooms.
What is the hotel's location in relation to key landmarks?
The hotel is located in Fujiyoshida, approximately 5 miles (8 km) from Mount Fuji and close to attractions like Fujiyoshida Sengen Shrine (2.5 miles) and Arakurayama Sengen Park (3.7 miles).
Does the hotel have a swimming pool?
Yes, the property features outdoor hot springs and a swimming pool.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 544.0909664328918USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: 3493.7650729921875USD
- 2026-11-22: 3394.6147107443844USD
- 2026-11-23: 550.6330207187805USD
- 2026-11-24: 497.1017444457092USD
- 2026-11-25: 471.69443197119136USD
- 2026-11-26: 509.7954008017273USD
- 2026-11-27: 471.69443197119136USD
- 2026-11-28: 3493.7650729921875USD
- 2026-11-29: 862.4289455623168USD
- 2026-11-30: 484.39807128817745USD
- 2026-12-01: 470.4988116526794USD
- 2026-12-02: 420.90978974560545USD
- 2026-12-03: 464.1051820000305USD
- 2026-12-04: NO DATA
- 2026-12-05: 547.8863866712951USD
- 2026-12-06: 500.7502628754272USD
- 2026-12-07: 420.90978974560545USD
- 2026-12-08: 420.90978974560545USD
- 2026-12-09: 466.68433918707274USD
- 2026-12-10: 471.69443197119136USD
- 2026-12-11: 475.8034525461731USD
- 2026-12-12: 2541.430663849365USD
- 2026-12-13: 500.7502628754272USD
- 2026-12-14: 463.33003046127317USD
- 2026-12-15: 463.33003046127317USD
- 2026-12-16: 420.90978974560545USD
- 2026-12-17: 475.8034525461731USD
- 2026-12-18: 484.39807128817745USD
- 2026-12-19: 560.5900259882812USD
- 2026-12-20: 463.33003046127317USD
- 2026-12-21: 488.27684079052733USD
- 2026-12-22: 488.27684079052733USD
- 2026-12-23: 446.3171022201233USD
- 2026-12-24: 494.10242304382325USD
- 2026-12-25: 490.0952286707153USD
- 2026-12-26: NO DATA
- 2026-12-27: 484.39807128817745USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
- 2027-01-04: 446.30711925915523USD
- 2027-01-05: 420.90978974560545USD
- 2027-01-06: 420.90978974560545USD
- 2027-01-07: 413.44267030371094USD
- 2027-01-08: 438.38948063296505USD
- 2027-01-09: 473.9267912463684USD
- 2027-01-10: 475.8034525461731USD
- 2027-01-11: 438.38948063296505USD
Check-in time starts at15:00Check-in time ends at18:00Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Half Board rate plans must check in by 6 PM to receive dinner. Guests who wish to receive dinner during their stay should book a half board rate plan. Please note that meal plans are not available for purchase at the property. Meals are not included in the room rate for children ages 2 and younger included in the reservation. Guests with dietary restrictions or food allergies must contact this property at least 3 days in advance of arrival. Requests cannot be accommodated at check-in.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast; No cribs (infant beds) available
Dining
A complimentary buffet breakfast is served daily from 7 AM to 9 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Popular amenities
Parking
Free wi-fi
Non-smoking rooms
Garden
Free parking
Parking
Parking
Free parking
Activities
Garden
General
Non-smoking rooms
Internet
Free wi-fi