Name: Leonardo Hotel Nottingham
Address: Waterfront Plaza, Station Street, Nottingham, England, United Kingdom, Nottingham, Nottinghamshire, GB
Price range: $69–$318 per night
Rating: 8.53

What guests think

At Leonardo Hotel Nottingham, guests consistently praise the handy location near the station and city centre and the friendly staff, while opinions on rooms and facilities vary due to dated areas and occasional maintenance or temperature control issues.

Many reviews highlight clean rooms, comfortable beds and a solid breakfast. Common drawbacks include no on-site parking, street or corridor noise, slow lifts, and inconsistent housekeeping. Several guests also mention poor lighting, weak showers, and limited in-room amenities like fridges. Overall, expect a convenient base with friendly service and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests use nearby multi-storey car parks with a short walk. Bar and restaurant are available but quality/value are mixed, lifts can be slow, and some report the gym is hard to find or lacks basics.

Related guest reviews

10

Vickay

Jul 20, 2025

·

Stayed 1 night

Perfect stay with friends. Only bad thing is you’re in the lift for 30 minutes waiting to go down as it constantly jumps up and down floors. But the room was lovely, staff friendly and only £10 to check in early!

10

Steve

Nov 21, 2025

·

Stayed 2 nights

Great room, service and breakfast. Lack of its own car park is the only downside as the nearest car park is several minutes walk away.

4

Andrew

Apr 22, 2025

·

Stayed 3 nights

Disappointed with the hotel. Stayed because close to Motorpoint Arena. Location is good for that and city centre. No parking at hotel but near railway station with reasonably priced car park. But found reception staff unfriendly and the room we were given had not been cleaned when last users left. We were given another room but when we returned late on 3rd day of stay after long day out the housekeeping staff had left our room door unlocked. I appreciate the hotel was very busy but this is obviously unacceptable. Last straw, the lifts take forever to arrive and to get to destination (one was out of order)!

10

Robert

Nov 6, 2025

·

Stayed 1 night

No issues other than parking off site

8

Clare

Mar 10, 2025

·

Stayed 4 nights

The service for bar food was inconsistent. Salmon was overdone and crispy and they forgot to bring our desserts.

8

Elton

Dec 19, 2023

·

Stayed 1 night

Parking is very difficult. Half a mile away in a Multistory

6

Naomi

Feb 18, 2024

·

Stayed 1 night

Welcoming staff on reception and prompt with check in, rooms were clean and spacious and bathrooms we good. We ate in the restaurant, again good service and nice food. The rooms were quite warm and even with the window open which made sleeping a little uncomfortable. The gym needs water and music. Overall a nice hotel in a good location with lovely friendly staff and a great breakfast. Would stay again

8

Tony

Sep 10, 2023

·

Stayed 2 nights

The hotel was excellent except for parking. NO on site parking and a little walk to the multi story which cost £20 for the weekend.

8

Steve

Oct 22, 2023

·

Stayed 2 nights

Decent property. Rooms very nice but bathroom a bit old and tired. Main problem is parking is a long way from the hotel. It was raining heavily when we arrived.

8

Nikita

Jan 16, 2024

·

Stayed 1 night

this was a good hotel to stay in close to were we needed to be. food in the bar area was good and hot. staff were friendly and helpful. if I had to pick a fault it was no parking and the nearest parking was a bit of a walk.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel clean, with several noting spotless rooms and tidy public areas. Recurring issues include stained carpets, hairs or mould in bathrooms, missed servicing, and occasional lingering odours or corridor trays.

Related guest reviews

4

Kevin

Dec 12, 2022

·

Stayed 2 nights

The hotel is in a good location for shopping and it was easy to park at the bus station carpark. The reception areas were quire modern and the staff were friendly. The food in the bar was good. The heating was broken throughout the hotel when we visited and the temperatures were freezing outside. The bathroom was tired and we were missing towels. There were several blood stains on curtains. For £175 a night they need to up their game. We were offered complimentary breakfast and it wasn't great. Hairs in scrambled egg and all the hot food was cold. Very little attention to cleanliness or to ensure correct utensils were provided to avoid cross contamination of food. Overall, we were dissapointed with this hotel and we'd spent over £350 for two nights away.

10

Christopher

Dec 14, 2025

·

Stayed 2 nights

Staff all very polite and helpful. Rooms were very comfortable and clean.

2

Micah

Mar 23, 2025

·

Stayed 1 night

Mould in the bedroom and bathroom, felt sick

10

Sheilagh

Nov 14, 2025

·

Stayed 1 night

Very comfortable stay. Great food and wonderful buffet breakfast. Friendly and helpful staff. Enjoyed our stay thank you.

10

Janine

Dec 30, 2025

·

Stayed 2 nights

The hotel and room was spotlessly clean. All Staff were lovely and polite.

4

Farhanah

Sep 21, 2025

·

Stayed 2 nights

Good locations and good sized rooms but the rooms were dirty. Hair in drain, stains on carpet, flies in the room etc. I asked to move rooms but the second room was just as unclean unfortunately.

10

ALLAN

Nov 17, 2025

·

Stayed 1 night

Great location, friendly staff and a clean room. Recommend

4

Nader

Sep 30, 2025

·

Stayed 4 nights

The smell in the room was terrible, the bathroom equipments are damage

6

Dr Samuel

Oct 30, 2023

·

Stayed 2 nights

The carpets in the room were not clean and I placed some clothes on the top of the wardrobe which was covered in months old dust when I took them down to wear

10

Elaine

Dec 9, 2024

·

Stayed 1 night

Clean and tidy Room ready hour before check in

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AI-generated summary based on recent guest reviews

Rooms

Beds are well liked, but rooms are often dated, sometimes small and poorly lit, with traffic or corridor noise affecting sleep for some. Heating or air conditioning can be unreliable, showers weak, and in-room fridges are usually absent.

Related guest reviews

8

Oscar

Nov 16, 2025

·

Stayed 1 night

Very comfortable beds

6

Rebecca

Dec 30, 2025

·

Stayed 1 night

Very old fashioned room, poor lighting, clean. Cocktails were very average at the bar

8

PAUL

Nov 20, 2025

·

Stayed 1 night

Reception, bar areas very impressive. Room a little bit dated in comparison but overall very good.

6

Laverne

Oct 13, 2025

·

Stayed 3 nights

Staff were friendly and seemingly helpful, but follow up was poor. Over a two day period I had to repeatedly ask for my TV to be fixed as I was not getting most of the stations. Additionally, I had to repeatedly remind them to add the water and biscuits to my room over the same period. The hotel does not have fridges in any of the rooms including the 'superior' rooms, which is inconvenient.

8

Zainab

May 4, 2025

·

Stayed 1 night

Super small room but convenient location, odd parking instructions too. The mini shop being open 24/7 was useful

10

Annmarie

Nov 11, 2024

·

Stayed 1 night

The room was very nice and clean. The only disadvantage was the water pressure from the shower was weak and there wasn’t a fridge in the room. The staff was very friendly and helpful.

6

Paul

Dec 21, 2025

·

Stayed 2 nights

Good check in. Staff friendly, professional and effecient. Corridor cool, room cold, bathroom very cold. Heating did not appear to work. Room was not cleaned, despite putting the sign on the door. Had to go to receptoon for fresh towels. Breakfast good. Ate dinner in hotels, also good and very good value. Noticed at 10.30 pm on Friday that a used room service tray had been placed in the corrodor. It was still there midday Saturday. Not a great stay, room being so cold really impacted stay.

8

Nerida

Nov 2, 2025

·

Stayed 1 night

Comfortable bed and big TV, just had to turn the air conditioning off as it was too loud to sleep.

4

Robert

Dec 5, 2025

·

Stayed 1 night

Appalling treatment at check in. Apparently having 2 guests with the same name means that Leonardo are unable to cope. And then correcting their error, they managed to get a refund wrong and initially gave it to another person with my name, despite assurances to the contrary. In addition, the room was quite noisy with road traffic despite being on floor 5 - the windows did not dampen this as much as they should. Regarding parking, the rates quoted for a 3rd party car park are not correct so this cost more than expected.

8

Lilian

Sep 9, 2025

·

Stayed 1 night

Well decorated property. Good selection breakfast. Kind staff. A lot of stain in our room carpet. Very noisy , our room was facing the busy road, window was single glazed.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating. Check-in can be slow with queues, and follow-up on requests or problem resolution is inconsistent, with occasional errors or unhelpful interactions.

Related guest reviews

10

Graeme

Aug 19, 2025

·

Stayed 10 nights

The location is great 7 min walk from main area in town. Staff were outstanding really went out there way several times to accommodate my needs. Libby in reception is a credit to you company and really was there for anything I asked for or needed assistance with. Haven’t got any issues about staying here again.

2

Dave

Apr 25, 2025

·

Stayed 1 night

Slow check in No shower gel all stay Very slow in every department Couldn't recommend

10

Jennifer

Jul 10, 2025

·

Stayed 3 nights

The staff was very helpful and friendly. The room was clean, and the air conditioning was great. The shower had great temperature and water pressure. The breakfast buffet was also very good and had many options for food / beverages. The location was very close to the train station, and about a 15 minute walk from city centre. Would definitely stay here again.

10

Sheilagh

Nov 14, 2025

·

Stayed 1 night

Very comfortable stay. Great food and wonderful buffet breakfast. Friendly and helpful staff. Enjoyed our stay thank you.

10

Danielle

Dec 7, 2025

·

Stayed 1 night

Yeup clean room, staff were wonderful on front desk and in the bar/restaurant and it was a comfortable stay with no problems, which made it a place I'll be returnin to if next in nottingham.

2

Mark

Nov 28, 2023

·

Stayed 1 night

Absolute shambles. Arrived late at night to find my booked and paid for room had been sold. No explanation. Just ‘computer says no’ from two feckless staff without any clue. Took them 45 minutes in the middle of the night to find me a room in the Hilton across town. (They lied telling me that they had contacted every hotel in the city when they’re quite clearly hadn’t. They said that they had tried to find me a room in the Hilton Hotel, they hadn’t, I checked.) What happens if I’d have been with a young family, or an alone female traveller? Why was no explanation given? Why was the room sold when I had a confirmed booking? A disgrace.

6

Paul

Jul 25, 2023

·

Stayed 1 night

Check in on Monday was laughable. Queues literally out of the door. Only 2 receptionists even though there are 4 check in terminals. My biggest gripe was the downright rudeness of the person on check In when I left the property today. There’s no on site car park so you have to use a nearby city centre car park. When I checked in, I was told this would be discounted when checking out of the property. This turned out not to be possible as I left the property after 10am. No issue with that but the manner in which it was dealt with was incredibly poor and quite frankly, very rude. He offered me a voucher for a drink instead which was a little odd seeing as i was leaving…. On a positive note, the young lady who was doing housekeeping duties at around 6pm yesterday evening was super helpful helping me retrieve my bags. You ought to get her to train the reception desk staff in the art of customer service.

10

Zoe

Jun 16, 2025

·

Stayed 1 night

Really helpful reception staff, allowed us to access our room early. Clean, comfortable, quiet - exactly what we needed!

6

Maria

Mar 10, 2025

·

Stayed 1 night

Staff weren’t very welcoming on arrival! Ignored us at first!

4

Robert

Dec 5, 2025

·

Stayed 1 night

Appalling treatment at check in. Apparently having 2 guests with the same name means that Leonardo are unable to cope. And then correcting their error, they managed to get a refund wrong and initially gave it to another person with my name, despite assurances to the contrary. In addition, the room was quite noisy with road traffic despite being on floor 5 - the windows did not dampen this as much as they should. Regarding parking, the rates quoted for a 3rd party car park are not correct so this cost more than expected.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Nottingham station, trams and an easy walk to the city centre, Motorpoint Arena and sports grounds. Some rooms facing the road or nearby venues experience noise at night.

Related guest reviews

10

Jeffrey

Apr 25, 2025

·

Stayed 1 night

Yes , the Hotel was very good , ideal if going to a show at the Motorpo[nt Arena, just 12 to 15mins walk, also if you don't fancy taking your car to Nottingham, then you can arrive by train, the Hotel is only a 10 minutes away!. This is our second visit to this Hotel , and when we return any reason , we will try and book a room here, number one choice.!

10

Peter

Sep 7, 2025

·

Stayed 1 night

Good qualty hotel, with dining and bar. Clost proximity to rail and bus services, pubs and bars.

10

Tony

Nov 3, 2024

·

Stayed 1 night

Very nice hotel great staff nice breakfast only complaint was being woken by traffic and people coming back after night out

10

Dori

May 24, 2025

·

Stayed 2 nights

Great property. 5 minute walk from train station, 15 minutes to Nottingham Castle and City Center. So very nice!

10

paul

Oct 11, 2024

·

Stayed 1 night

Well located modern hotel close to station and within walking distance to both Notts County and Forest football grounds and Trent Bridge. City centre is also within 10 minutes walk.

10

Darren

May 22, 2025

·

Stayed 2 nights

Great and close to station

10

Brenna

Sep 22, 2025

·

Stayed 2 nights

Right beside the train station. It was busy but the service was quick and friendly. Rooms were nice and clean, with comfy beds.

10

Marcus

Sep 30, 2025

·

Stayed 1 night

A decent hotel in Nottingham city center. Great location, convenient.

8

Shuk Man Carrie

Jun 29, 2024

·

Stayed 1 night

The front desk lady who checked us in was exceptionally kind and polite. Thank you for making it a pleasurable experience. The room was very clean with nice deco. We were on the 8th floor with open view overlooking the city. Quite noisy from the live band across the street but they managed to stop at 10pm. It is on every Friday night so better get a room away from that.

10

Steven

Dec 26, 2024

·

Stayed 1 night

Very handy for Nottingham station

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Dining

Breakfast is often praised for variety and quality. Dinner and bar food receive mixed feedback, with limited choice or higher prices at times and slow service when busy.

Related guest reviews

6

Dillon

Oct 12, 2025

·

Stayed 1 night

They had a really high non detachable shower head but didn’t supply shower caps. So my wife didn’t get to shower as no time to wash her hair lol. Also for a four stay hotel, the breakfast was far too limited and low quality.

6

Cheryl

Mar 25, 2024

·

Stayed 1 night

The bar was ridiculously expensive

10

Sheilagh

Nov 14, 2025

·

Stayed 1 night

Very comfortable stay. Great food and wonderful buffet breakfast. Friendly and helpful staff. Enjoyed our stay thank you.

8

Carly

Sep 6, 2025

·

Stayed 1 night

Nice hotel, friendly staff, bed very comfy. Bathroom average. Kind of in-between a travelodge and a premier inn. Went down to the bar, nice for drinks but then we ordered food, very below par. 23 pound for dry salmon and frozen chips. The 'nduja marinated chicken thighs were dry grilled chicken breast with a few unmelted nduja butter disks on top. Very disappointed.

8

Clare

Mar 10, 2025

·

Stayed 4 nights

The service for bar food was inconsistent. Salmon was overdone and crispy and they forgot to bring our desserts.

10

Nicola

Nov 9, 2024

·

Stayed 1 night

Good chain hotel - tasty breakfast

10

Nicholas

Feb 2, 2025

·

Stayed 1 night

Hotel was clean and comfortable and the room nice and quiet. Check in was quick and efficient and the quality of the breakfast excellent. To be recommended.

8

Nicola

Jul 31, 2024

·

Stayed 12 nights

We found as vegetarians the dining and lunch menu, being the same, showed very little for us. On several nights we resorted to a selection of side dishes, or soup which was the same every night. On most occasions, an item ordered was not available, even such a basic as vanilla ice cream. The service was sometimes slow in that there was a long wait between ordering and receiving food.Maybe most people don't stay more than a week so choice isnt an issue, but we were there for family reasons and stayed 12 nights. Cant fault the staff, they were lovely. Special mentions to Beth on reception and Becky , breakfast supervisor who did their utmost to help and offered kind words and showed interest in us during our stay. The evening bar staff were friendly too thanks Jack and George. Would we stay there again, yes we would.

10

Lee

Nov 9, 2025

·

Stayed 1 night

Clean room, friendly staff. Great breakfast.

8

jason

Aug 11, 2025

·

Stayed 1 night

Food closed early. Late night prices very expensive

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $162
6 $76	7 $108	8 $318	9 $229	10 $115	11 $95	12 $184
13 $100	14 $135	15 $229	16 $275	17 $121	18 $149	19 $317
20 $90	21 $94	22 $121	23 $151	24 $97	25 $112	26 $178
27 $74	28 $111	29 $186	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $107	3 $155
4 $69	5 $86	6 $131	7 $119	8 $89	9 $93	10 $137
11 $83	12 $93	13 $130	14 $126	15 $92	16 $95	17 $148
18 $79	19 $102	20 $132	21 $122	22 $90	23 $103	24 $140
25 $74	26 $96	27 $108	28 $112	29 $100	30 $92	31 $153

Leonardo Hotel Nottingham

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