Name: Cranston House
Address: Cranston House, Cranston Road, East Grinstead, England, United Kingdom, East Grinstead, West Sussex, GB
Price range: US$107–US$161 per night
Rating: 8.83

What guests think

Across the reviews, Cranston House is praised for friendly, welcoming hosts, very clean and comfortable rooms, and a quiet, walkable location near the town centre and station, offering good value to travellers.

Breakfast draws positive comments for quality and options, and some guests appreciate practical touches like off-street parking and in-room tea, coffee, and a small fridge. Recurring drawbacks include a few smaller or dated rooms with tight bathrooms, slow-to-arrive hot water, and isolated service hiccups. Best suited to travellers who want a straightforward base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests appreciate off-street parking and in-room basics like a kettle and small fridge. A few note slow-to-heat hot water or dated portable heaters.

Related guest reviews

10

Wendy

10 Feb 2025

·

Stayed 1 night

Everything was great, the only small gripe I had was that it took a long time for the hot water to reach temperature for the shower, even using the electric boost option. Host was really helpful and room excellent and spacious for a solo traveller which was much appreciated.

4

Kathleen

6 Dec 2023

·

Stayed 1 night

The man that was in reception was so rude ! Telling me my information was wrong iv been using hotel.com for years every week ,no problem made us feel like we should be grateful to be in his hotel, if we knew there was a hotel down the road we would have stated there , it was very cold a stupid blow heater from the 80s , told us when we arrived it would take 30mts for hot water , very dated very cold

10

Kevin

30 Jan 2023

·

Stayed 1 night

Lovely owners with great service. Easy location for walking into town and plenty of off street parking.

10

Shona

11 Aug 2023

·

Stayed 4 nights

Property easy walking distance to town. There was a kettle and tea and coffee in the room.small fridge in the room.

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Cleanliness

Cleanliness is consistently praised, with many describing rooms and common areas as very clean or spotless and the property well maintained.

Related guest reviews

10

Kerry

21 Jul 2025

·

Stayed 1 night

The property was well maintained, the staff were really friendly and helpful.

10

Richard

1 Feb 2024

·

Stayed 2 nights

Brian made us very welcome. Our room was comfortable, spotless and cosy. We wouldn't hesitate to stay again.

10

Patrick

10 Sept 2024

·

Stayed 1 night

Friendly and clean

10

Alan

23 May 2024

·

Stayed 1 night

Nice quiet location in a very safe neighborhood. Spotlessly clean in every room. Decent breakfast. All at a very reasonable price.

10

Virginia

6 Aug 2024

·

Stayed 2 nights

Convenient for day trips to London, in a lovely quiet town, within walking distance to the town center shops and rail station. I had a cozy attic room that was cool, clean, and with a lovely view. Comfortable bed. Very friendly and helpful hosts. I recommend this lovely hotel and will return.

10

JUNGSIK

31 Dec 2023

·

Stayed 2 nights

It wasn't big, but very well organized and managed. Clean and cozy! Breakfast was great too.

10

Kerry

24 Mar 2024

·

Stayed 1 night

very welcoming nice hotel porter and room was very spacious clean very close to the hospital we just needed somewhere nearby

8

Martin

1 Jul 2023

·

Stayed 1 night

Lovely clean hotel very peaceful and quiet close to the town centre

10

Alan

21 May 2023

·

Stayed 2 nights

Lovely B and B with very friendly and accommodating service. Nice breakfast options too. Just a personal comment, the bed was a little softer than I prefer. Nonetheless, it was very convenient, clean, comfortable and I would definitely use this place again.

10

BERNARD

6 Oct 2025

·

Stayed 1 night

A very peacefull guest house. Close enough to the town center. Very clean and more than affordable.

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Rooms

Rooms are generally comfortable and well presented, with some described as spacious or cozy. A few guests received smaller attic rooms or tight bathrooms, and there are occasional notes about dated decor or mattress firmness.

Related guest reviews

10

Richard

1 Feb 2024

·

Stayed 2 nights

Brian made us very welcome. Our room was comfortable, spotless and cosy. We wouldn't hesitate to stay again.

10

Virginia

6 Aug 2024

·

Stayed 2 nights

Convenient for day trips to London, in a lovely quiet town, within walking distance to the town center shops and rail station. I had a cozy attic room that was cool, clean, and with a lovely view. Comfortable bed. Very friendly and helpful hosts. I recommend this lovely hotel and will return.

8

B

8 Jul 2025

·

Stayed 1 night

Room was comfortable, bath was a bit tight and slippery, and mattress was a bit hard, overall a lovely room Brian was very welcoming.

10

Wendy

10 Feb 2025

·

Stayed 1 night

Everything was great, the only small gripe I had was that it took a long time for the hot water to reach temperature for the shower, even using the electric boost option. Host was really helpful and room excellent and spacious for a solo traveller which was much appreciated.

10

JUNGSIK

31 Dec 2023

·

Stayed 2 nights

It wasn't big, but very well organized and managed. Clean and cozy! Breakfast was great too.

10

Kerry

24 Mar 2024

·

Stayed 1 night

very welcoming nice hotel porter and room was very spacious clean very close to the hospital we just needed somewhere nearby

6

Michael

22 Apr 2023

·

Very clean but very dated room in need of re decoration and a new bedding

10

Jessicca

10 Jul 2023

·

Stayed 2 nights

Stayed here as I had a friends wedding. And it was perfect. Staff were friendly and very helpful. I would highly recommend this place. It’s a beautiful house and lovely rooms. If I have to stay in the area again I would book this place. Thank you

8

Mark

11 Jun 2025

·

Stayed 1 night

Nice welcome by Brian upon arrival and simple check-in process. Room was comfortable and well presented.

10

Sharon

4 Jun 2023

·

Stayed 1 night

Wonderful service and an absolutely beautiful room and beautiful surroundings!!! Would highly recommend!!!

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Service

Service is widely described as friendly, welcoming, and helpful, with Brian often praised. There are isolated complaints about a delayed check-in or a rude interaction.

Related guest reviews

10

david

30 Jul 2023

·

Stayed 1 night

Amazingly welcoming and brilliant service. Thanks you so much Brian to accommodate in such circumstances. All the very best

10

Kerry

21 Jul 2025

·

Stayed 1 night

The property was well maintained, the staff were really friendly and helpful.

10

Virginia

6 Aug 2024

·

Stayed 2 nights

Convenient for day trips to London, in a lovely quiet town, within walking distance to the town center shops and rail station. I had a cozy attic room that was cool, clean, and with a lovely view. Comfortable bed. Very friendly and helpful hosts. I recommend this lovely hotel and will return.

4

Shivali

8 Mar 2024

·

Stayed 1 night

Room is quite small , but only for me , so I did manage. But as its a loft converted room and bathroom was sooo tiny , one could hardly turn around. I will never book this accommodation again. After my long day work came to check in , but 15 /20 mins I had to ring the bell and wait outside in the cold . No one in reception to pick up the phone either. Never again . Too expensive for the price plus no breakfast included. RIP off

8

B

8 Jul 2025

·

Stayed 1 night

Room was comfortable, bath was a bit tight and slippery, and mattress was a bit hard, overall a lovely room Brian was very welcoming.

10

Wendy

10 Feb 2025

·

Stayed 1 night

Everything was great, the only small gripe I had was that it took a long time for the hot water to reach temperature for the shower, even using the electric boost option. Host was really helpful and room excellent and spacious for a solo traveller which was much appreciated.

10

Stephen

9 Jul 2025

·

Stayed 1 night

Friendly welcome on arrival and a trouble free stay. A pleasant 15 minute walk to the town centre through a nearby park.

4

Kathleen

6 Dec 2023

·

Stayed 1 night

The man that was in reception was so rude ! Telling me my information was wrong iv been using hotel.com for years every week ,no problem made us feel like we should be grateful to be in his hotel, if we knew there was a hotel down the road we would have stated there , it was very cold a stupid blow heater from the 80s , told us when we arrived it would take 30mts for hot water , very dated very cold

8

Mark

11 Jun 2025

·

Stayed 1 night

Nice welcome by Brian upon arrival and simple check-in process. Room was comfortable and well presented.

10

John

16 Jun 2024

·

Stayed 2 nights

We enjoyed the setting on a quiet street, the kindness of the hosts, and the comfortable accommodations. A simple and very adequate buffet breakfast was available for an extra fee, which worked for us. There was the offer of a more elaborate breakfast as well (eggs, etc).Enjoyed a friendly chat w host Brian during breakfast. We could easily return to Cranston House!

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AI-generated summary based on recent guest reviews

Location

Quiet residential setting within easy walking distance of the town centre and rail station; some guests also found it convenient for hospital visits or day trips.

Related guest reviews

10

Emmanuel

7 Jul 2023

·

Stayed 1 night

10 min walk from east grinstead station. Uber isnt avaliable but western taxi got the job done

10

Alan

23 May 2024

·

Stayed 1 night

Nice quiet location in a very safe neighborhood. Spotlessly clean in every room. Decent breakfast. All at a very reasonable price.

10

Virginia

6 Aug 2024

·

Stayed 2 nights

Convenient for day trips to London, in a lovely quiet town, within walking distance to the town center shops and rail station. I had a cozy attic room that was cool, clean, and with a lovely view. Comfortable bed. Very friendly and helpful hosts. I recommend this lovely hotel and will return.

10

Stephen

9 Jul 2025

·

Stayed 1 night

Friendly welcome on arrival and a trouble free stay. A pleasant 15 minute walk to the town centre through a nearby park.

10

Kerry

24 Mar 2024

·

Stayed 1 night

very welcoming nice hotel porter and room was very spacious clean very close to the hospital we just needed somewhere nearby

10

Kevin

30 Jan 2023

·

Stayed 1 night

Lovely owners with great service. Easy location for walking into town and plenty of off street parking.

8

Martin

1 Jul 2023

·

Stayed 1 night

Lovely clean hotel very peaceful and quiet close to the town centre

10

Shona

11 Aug 2023

·

Stayed 4 nights

Property easy walking distance to town. There was a kettle and tea and coffee in the room.small fridge in the room.

10

John

16 Jun 2024

·

Stayed 2 nights

We enjoyed the setting on a quiet street, the kindness of the hosts, and the comfortable accommodations. A simple and very adequate buffet breakfast was available for an extra fee, which worked for us. There was the offer of a more elaborate breakfast as well (eggs, etc).Enjoyed a friendly chat w host Brian during breakfast. We could easily return to Cranston House!

10

BERNARD

6 Oct 2025

·

Stayed 1 night

A very peacefull guest house. Close enough to the town center. Very clean and more than affordable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives positive feedback for quality and options, including simple buffet and cooked choices.

Related guest reviews

10

Alan

23 May 2024

·

Stayed 1 night

Nice quiet location in a very safe neighborhood. Spotlessly clean in every room. Decent breakfast. All at a very reasonable price.

4

Shivali

8 Mar 2024

·

Stayed 1 night

Room is quite small , but only for me , so I did manage. But as its a loft converted room and bathroom was sooo tiny , one could hardly turn around. I will never book this accommodation again. After my long day work came to check in , but 15 /20 mins I had to ring the bell and wait outside in the cold . No one in reception to pick up the phone either. Never again . Too expensive for the price plus no breakfast included. RIP off

8

Colin

1 Dec 2023

·

Stayed 2 nights

Very convenient, it was clean, friendly with an excellent breakfast, with a lot of attention to detail for the comfort of the guests. It was good value for money. Thank you.

10

Carolyn

10 Dec 2022

·

Stayed 1 night

Brian was a lovely host. Very attentive and obliging. The breakfasts were amazing. All home cooked. Would definitely stay again.

10

JUNGSIK

31 Dec 2023

·

Stayed 2 nights

It wasn't big, but very well organized and managed. Clean and cozy! Breakfast was great too.

10

Alan

21 May 2023

·

Stayed 2 nights

Lovely B and B with very friendly and accommodating service. Nice breakfast options too. Just a personal comment, the bed was a little softer than I prefer. Nonetheless, it was very convenient, clean, comfortable and I would definitely use this place again.

10

John

16 Jun 2024

·

Stayed 2 nights

We enjoyed the setting on a quiet street, the kindness of the hosts, and the comfortable accommodations. A simple and very adequate buffet breakfast was available for an extra fee, which worked for us. There was the offer of a more elaborate breakfast as well (eggs, etc).Enjoyed a friendly chat w host Brian during breakfast. We could easily return to Cranston House!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $107	8	9	10	11 $120	12 $147
13	14 $107	15 $107	16 $107	17 $107	18 $120	19 $134
20 $107	21 $107	22 $120	23 $107	24 $107	25 $120	26 $161
27 $107	28 $107	29 $107	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $120	3 $134
4 $107	5 $107	6 $107	7 $107	8 $147	9 $161	10 $161
11 $120	12 $107	13 $107	14 $107	15 $107	16 $134	17
18 $107	19 $107	20 $107	21 $107	22 $134	23 $147	24 $147
25 $107	26 $107	27 $107	28 $107	29 $134	30 $147	31 $147

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About this property

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