Name: Four Points by Sheraton Bintan, Lagoi Bay
Address: Lagoi Bay Lot B-12, Lagoi, Indonesia, Lagoi, Riau Islands, Indonesia
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 992 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Bintan, Lagoi Bay, guests highlight exceptionally friendly staff, a modern beachfront setting with a beautiful pool and spa, and generally clean, comfortable rooms that feel new, making for a relaxing, family‑friendly escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Kelvin

3 weeks ago

·

Stayed 2 nights

The service was exceptionally attentive. Even better than the last JW Marriot i stayed at. Amazing. Credit to Devi, Yuni and the whole crew.

10

Alfred

Apr 10, 2026

·

Stayed 4 nights

Perfect staycation. Travelled with kids and staff made my stay amazingly easy. Kids loved it

10

Andrés

Apr 9, 2026

·

Stayed 5 nights

Nice place for a tranquil holiday. Good food, good drinks affordable price (from Singapore perspective) The place is beautiful. Has gym, cold bath, spa. Is very nice

10

Audrey

Apr 8, 2026

·

Stayed 2 nights

First of all, our room was so beautifully made up for our first wedding anniversary. The personalised message from the duty manager, Gede Restu Yoga Sanjaya and also the slice of cake with the personalised message on the plate really made us feel special. What really topped the entire welcome experience was the message that GRO Ledi and Hendra from HR left on the mirror in the room. Thank you for making our first wedding anniversary stay so memorable. I'd also like to compliment the service standards of all the hotel staff. The recommendations by concierge were spot on. We went to the Kelong Mangrove Restaurant for dinner one night. The entire experience was seamless. We were picked up by the hotel car to the jetty. We expected that we'd have to call the hotel when we were done. We were pleasantly surprised to see the hotel staff waiting for us at the jetty after we finished dinner. Thank you for the lovely experience!

10

Staffan

Feb 14, 2026

·

Stayed 2 nights

Very clean room.

Lagoi Bay Lot B-12, Lagoi, Indonesia

Location

With a stay at Four Points By Sheraton Bintan, Lagoi Bay in Bintan, you'll be on the beach, within a 15-minute walk of Lagoi Bay Beach and Plaza Lagoi. This beach hotel is 5.2 mi (8.3 km) from Bandar Bentan Telani Ferry Terminal and 6.3 mi (10.2 km) from Ria Bintan Golf Club.

Lagoi Bay Beach(0.3 miles)

Lagoi Bay Lake(0.3 miles)

Pulau Marawang(0.4 miles)

Plaza Lagoi(0.6 miles)

Crystal Lagoon(4.2 miles)

Safari Lagoi Bintan(4.8 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

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Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Valet parking services are also offered. No reservation is required for parking.

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM, featuring a variety of options.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for IDR 350,000 per person (roundtrip). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific accessibility needs.

The hotel is located on the beach, within a 15-minute walk of Lagoi Bay Beach and Plaza Lagoi. It is 5.2 miles (8.3 km) from Bandar Bentan Telani Ferry Terminal and 6.3 miles (10.2 km) from Ria Bintan Golf Club.

Yes, the hotel features 3 outdoor swimming pools. The pools are available for guests to enjoy during their stay.

Children are welcome at the hotel. There is no minimum age requirement for children to stay for free.

Rollaway beds are available for a fee of IDR 605,000 per night. Guests should request this in advance, as availability is subject to confirmation.

Four Points by Sheraton Bintan, Lagoi Bay

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Amenities

Property description

Book on Vio

Guest reviews

Fabulous

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Four Points by Sheraton Bintan, Lagoi Bay